Warranty - Caesar Fireplace CHFP-002 Installation And Operating Instructions Manual

11.0 WARRANTY

CAESAR FIREPLACE® electric appliances are manufactured under the strict Standard of the world recognized
CAESAR FIREPLACE
who take great pride in their work. Once assembled the complete appliance is thoroughly inspected by a qualified technician
before packing to ensure that you, the customer, receive the quality product that you expect from CAESAR FIREPLACE®.
CAESAR FIREPLACE
Electrical components and wearable parts such as fan/heater, motors, switches, nylon bearing components and remote
controls are covered and CAESAR FIREPLACE
limited warranty.
Light bulbs and fuses are NOT covered by the warranty.
Any labor related to warranty repair is not covered.
* Construction of models vary. Warranty applies only to components included with your specific appliance.
® warrants its products against manufacturing defects to the original purchaser only. Registering your warranty is not necessary.
CAESAR FIREPLACE
warrants its products against manufacturing defects to the original purchaser only. Registering your warranty is not necessary.
Simply provide your proof of purchase along with the model and serial number to make a warranty claim. CAESAR FIREPLACE® reserves the
right to have its representative inspect any product or part thereof prior to honoring any warranty claim. Provided that the purchase was made
through an authorized CAESAR FIREPLACE® dealer your appliance is subject to the following conditions and limitations:
Warranty coverage begins on the date of original installation.
This factory warranty is non-transferable and may not be extended whatsoever by any of our representatives.
Installation must be done in accordance with the installation instructions included with the product and all local and national building and fire codes.
This limited warranty does not cover damages caused by misuse, lack of maintenance,accident,alterations, abuse or neglect and parts installed
from other manufacturers will nullify this warranty.
In the first year only, this warranty extends to the repair or replacement of warranted parts which are defective in material or workmanship
provided that the product has been operated in accordance with the operation instructions and under normal conditions.
CAESAR FIREPLACE® will not be responsible for installation, labor or any other expenses related to the reinstallation of a warranted part and such
expenses are not covered by this warranty. Notwithstanding any provisions contained in the Limited Warranty, CAESAR FIREPLACE's
responsibility under this warranty is defined as above and it shall not in any event extend to any incidental, consequential or indirect damages.
This warranty defines the obligations and liability of CAESAR FIREPLACE® with respect to the CAESAR FIREPLACE® electric appliance and
any other warranties expressed or implied with respect to this product, its components or accessories are excluded. CAESAR FIREPLACE®
neither assumes, nor authorizes any third party to assume, on its behalf, any other liabilities with respect to the sale of this product.
Any damages to appliance, brass trim or other component due to water, weather damage, long periods of dampness, condensation, damaging
chemicals or cleaners will not be the responsibility of CAESAR FIREPLACE®.
CAESAR FIREPLACE® reserves the right to have its representative inspect any product or part thereof prior to honoring any warranty claim.
All parts replaced under the Limited Warranty Policy are subject to a single claim.
All parts replaced under the warranty will be covered for a period of 90 days from the date of their installation.
Defects must be brought to the attention of Caesar Fireplace Technical Service by contacting Caesar Fireplace 1-800-306-3829, or 19295 E.
Walnut Dr N, City of Industry, CA 91748. Please have proof of purchase, catalogue/model available when calling. Limited warranty service
requires a proof of purchase of the product.
The manufacturer may require that defective parts or products be returned or that digital pictures be provided to support the claim. Returned
products are to be shipped prepaid to the manufacturer for investigation. If a product is found to be defective, the manufacturer will repair or
replace such defect.
Before shipping your appliance or defective components, your dealer must obtain an authorization number. Any merchandise shipped without
authorization will be refused and returned to sender.
Shipping costs are not covered under this warranty.
Additional service fees may apply if you are seeking warranty service from a dealer.
ALL SPECIFICATIONS AND DESIGNS ARE SUBJECT TO CHANGE WITHOUT PRIOR NOTICE DUE TO ON-GOING PRODUCT IMPROVEMENTS.
CAESAR FIREPLACE® IS A REGISTERED TRADEMARK OF CAESAR HARDWARE INTERNATIONAL LIMITED.
ISO 9001:2008 Quality Assurance Certificate.
® products are designed with superior components and materials, assembled by trained craftsmen
®
will provide replacement parts free of charge during the first year of
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