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Aspire 4540/4240 Series Service Guide Service guide files and updates are available on the ACER/CSD web; for more information, please refer to http://csd.acer.com.tw PRINTED IN TAIWAN...
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Conventions The following conventions are used in this manual: SCREEN MESSAGES NOTE WARNING CAUTION IMPORTANT Denotes actual messages that appear on screen. Gives bits and pieces of additional information related to the current topic. Alerts you to any damage that might result from doing or not doing specific actions.
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DIFFERENT part number code to those given in the FRU list of this printed Service Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and service of customer machines.
True 5.1-channel surround sound output • High-definition audio support • S/PDIF (Sony/Philips Digital Interface) support for digital speakers • Acer PureZone technology with two built-in stereo microphones • MS-Sound compatible • Communication Acer Video Conference, featuring: • Integrated Acer Crystal Eye webcam* •...
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Modem (RJ-11) port • DC-in jack for AC adapter • Environment Temperature: • Operating: 5 °C to 35 °C • Non-operating: -20 °C to 65 °C • Humidity (non-condensing): • Operating: 20% to 80% • Non-operating: 20% to 80% • NOTE: Items marked with * denote only selected models.
Your Acer Notebook tour Following is a description of the functions and features available with this model. Front View Icon Chapter 1 Item Acer Crystal Eye Web camera for video communication (only for webcam certain models). Microphone Internal microphone for sound recording.
Click buttons The left and right buttons function like the left (left, center* and and right mouse buttons. right) *The center button serves as Acer Bio- Protection fingerprint reader supporting Acer FingerNav 4-way control function (only for certain models). Touchpad Touch-sensitive pointing device which functions like a computer mouse.
Left View Icon HDMI Chapter 1 Item DC in jack Connects to an AC adapter Ethernet (RJ-45) Connects to an Ethernet 10/100/1000-based port network. External display Connects to a display device (VGA) port (e.g. external monitor, LCD projector). USB 2.0 port Connect to USB 2.0 devices (e.g.
Right View Icon Rear View Item Ventilation slots Item USB 2.0 port Connect to USB 2.0 devices (e.g. USB mouse, USB camera). Optical drive Internal optical drive; accepts CDs or DVDs. Optical disk access Lights up when the optical drive is active. indicator Optical drive eject Ejects the optical disk from the drive.
WLAN, Internet, email, Bluetooth, Arcade and Acer Empowering Technology. The mail and Web browser buttons are pre-set to email and Internet programs, but can be reset by users. To set the Web browser, mail and programmable buttons, run the Acer Launch Manager. Icon...
Touchpad Basics (with fingerprint reader) The following items show you how to use the touchpad with Acer Bio-Protection fingerprint reader: Move your finger across the touchpad (1) to move the cursor. • Press the left (2) and right (4) buttons located beneath the touchpad to perform selection and •...
Using the Keyboard The keyboard has full-sized keys and an embedded numeric keypad, separate cursor, lock, Windows, function and special keys. Lock Keys and embedded numeric keypad The keyboard has three lock keys which you can toggle on and off. Lock key Caps Lock When Caps Lock is on, all alphabetic characters typed are in uppercase.
Windows Keys The keyboard has two keys that perform Windows-specific functions. Windows key Pressed alone, this key has the same effect as clicking on the Windows Start button; it launches the Start menu. It can also be used with other keys to provide a variety of functions: : Open or close the Start menu <...
Acer Bio-Protection Fingerprint Solution also allows you to navigate through web browsers and documents using Acer FingerNav. With Acer Bio-Protection Fingerprint Solution, you can now enjoy an extra layer of protection for your personal computer, as well as the convenience of accessing your daily tasks with a simple swipe of your finger! For more information refer to the Acer Bio-Protection help files.
Apply to confirm the new settings and click OK to complete the process. Acer GridVista is a handy utility that offers four pre-defined display settings so you can view multiple windows on the same screen. To access this function, please go to Start...
Integrated VGA solution for RS880M / M92M2-XT Atheros AR8131-AL1E for Giga LAN Fan Speed (rpm) Core 2 2800 3100 3400 4000 4500 Core Package Acer P/N Voltage 25 W KC.SSI02.420 35 W KC.AQL02.640 35 W KC.AQL02.640 35 W KC.TRM02.720 35 W KC.TRM02.740 35 W KC.TZM02.820...
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BIOS ROM Size Supported Protocols BIOS Password control Features Specification Phoenix BIOS V0.06 Flash ROM SMBIOS 2.3 Support Acer UI • Support multi-boot • Suspend to RAM (S3)/Disk (S4) • Various hot-keys for system control • Support SMBIOS 2.3, PCI2.2 •...
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System Memory Item Memory Controller Built-in Memory Size 0MB (no on-board memory) DIMM socket number Supports Memory size per socket Support maximum memory size Support DIMM type DDR II SDRAM Support DIMM Speed 667/800MHz Support DIMM voltage +1.8V Support DIMM 200-pin package VGA Memory...
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Hard Disk Drive Interface Item Vendor & Model Hitachi HTS545050B9A300 Name Capacity (MB) Bytes per sector Data heads Drive Format Disks Spindle speed (RPM) Performance Specifications Buffer size Interface Internal transfer rate (Mbits/sec, max) I/O data transfer rate (Mbytes/sec max) DC Power Requirements Voltage Item...
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Item Vendor & Model Toshiba MK1655GSX Name Capacity (MB) Bytes per sector Data heads Drive Format Disks Spindle speed (RPM) Performance Specifications Buffer size Interface Internal transfer rate (Mbits/sec, max) I/O data transfer rate (Mbytes/sec max) DC Power Requirements Voltage Item Vendor &...
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Super-Multi Combo Module Item Vendor & model TOSHIBA TS- name L633B Performance Specification Transfer rate (MB/ 10.8 sec) Buffer Memory Interface Applicable disc format Loading mechanism Power Requirement Input Voltage LCD 14” Item Vendor/model name Screen Diagonal (mm) Display Area (mm) Display resolution (pixels) Pixel Pitch Display Mode...
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VGA Graphic Controller Item Type AMD M92XT Manufacturing Tech. 55 nm Form Factor 29mm*29mm Package Keyboard Item Keyboard Controller Total number of keypads Windows logo key Internal & external keyboard work simultaneously Audio Interface Item Audio Controller Realtek ALC888 Azalia Codec Features •...
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Finger Print Reader Item Type Authentec AES1610 Power 3.0V – 3.6V single supply Detection Matrix • • Features • • • • • • WLAN Item Vendor and Model Foxconn Atheros AR5B91 Antenna PIFA Battery Item Vendor & model name •...
System Utilities BIOS Setup Utility The BIOS Setup Utility is a hardware configuration program built into your computer’s BIOS (Basic Input/ Output System). Your computer is already properly configured and optimized, and you do not need to run this utility. However, if you encounter configuration problems, you may need to run Setup.
Information The Information screen displays a summary of your computer hardware information. Information M a i n C P U T y p e C P U T y p e C P U S p e e d C P U S p e e d H D D M o d e l N a m e : H D D M o d e l N a m e : H D D S e r i a l N u m b e r :...
Main The Main screen allows the user to set the system time and date as well as enable and disable boot option and recovery. Information M a i n S y s t e m T i m e : S y s t e m T i m e : S y s t e m D a t e : S y s t e m D a t e :...
Security The Security screen contains parameters that help safeguard and protect your computer from unauthorized use. Information M a i n S u p e r v i s o r P a s s w o r d I s S u p e r v i s o r P a s s w o r d I s U s e r P a s s w o r d I s U s e r P a s s w o r d I s...
Setting a Password Follow these steps as you set the user or the supervisor password: Use the ↑ and ↓ keys to highlight the Set Supervisor Password parameter and press the Enter key. The Set Supervisor Password box appears: C o n f i r m N e w P a s s w o r d Type a password in the “Enter New Password”...
Changing a Password Use the ↑ and ↓ keys to highlight the Set Supervisor Password parameter and press the Enter key. The Set Password box appears. E n t e r C u r r e n t P a s s w o r d C o n f i r m N e w P a s s w o r d Type the current password in the Enter Current Password field and press Enter.
Boot This menu allows the user to decide the order of boot devices to load the operating system. Bootable devices includes the USB diskette drives, the onboard hard disk drive and the DVD drive in the module bay. Information M a i n B o o t p r i o r i t y o r d e r : B o o t p r i o r i t y o r d e r : 1 : I D E 0 : W D C W D 5 0 0 0 B E V T - 2 2 Z A T 0 - ( S 1 )
Exit The Exit screen allows you to save or discard any changes you made and quit the BIOS Utility. Information M a i n E x i t S a v i n g C h a n g e s E x i t S a v i n g C h a n g e s E x i t D i s c a r d i n g C h a n g e s E x i t D i s c a r d i n g C h a n g e s...
BIOS Flash Utilities The BIOS flash memory update is required for the following conditions: • New versions of system programs • New features or options • Restore a BIOS when it becomes corrupted. Use the Phlash utility to update the system BIOS flash ROM. NOTE: If you do not have a crisis recovery diskette at hand, then you should create a Crisis Recovery Diskette before you use the Phlash utility.
DOS Flash Utility Perform the following steps to use the DOS Flash Utility: Perform the following steps to use the DOS Flash Utility: Press F2 during boot to enter the Setup Menu. Select Boot Menu to modify the boot priority order, for example, if using USB HDD to Update BIOS, move USB HDD to position 1.
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The flash process begins as shown. In flash BIOS, the message Please do not remove AC Power Source displays. NOTE: If the AC power is not connected, the following message displays. Plug in the AC power to continue. Chapter 2...
Flash is complete when the message Flash programming complete displays. WinFlash Utility Perform the following steps to use the WinFlash Utility: Double-click the WinFlash executable.Click Start. Make sure that AC power is plugged in and click OK to begin the update. Chapter 2...
Remove HDD/BIOS Password Utilities This section provide you with removing HDD/BIOS method: Remove HDD Password: If you key in the wrong HDD password three times, an error is generated along with an error code. Note down this code. To reset the HDD password, perform the following steps: In DOS mode, use the code generated previously to execute the command Unlock6.exe 09652 00 and then select option 2 to get the password.
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Removing BIOS Passwords: To clear the User or Supervisor passwords, open the RAM door and use a metal instrument to short the RST_RTC jumper. Cleaning BIOS Passwords To clear the password, perform the following steps: From a DOS prompt, Execute clnpwd.exe Press 1 or 2 to clean the desired password shown on the screen.
NOTE: The following write examples (2 to 5) require a system reboot to take effect Example 1: Read DMI Information from Memory Input: dmitools /r Output: Manufacturer (Type1, Offset04h): Acer Product Name (Type1, Offset05h): TravelMate xxxxx Serial Number (Type1, Offset07h): 01234567890123456789 UUID String (Type1, Offset08h): xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx Chapter 2...
Asset Tag (Type3, Offset04h): Acer Asstag Example 2: Write Product Name to EEPROM Input: dmitools /wp AspireXXXX Example 3: Write Serial Number to EEPROM Input: dmitools /ws 01234567890123456789 Example 4: Write UUID to EEPROM Input: dmitools /wu Example 5: Write Asset Tag to EEPROM...
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In DOS mode, run the MAC.BAT file to write MAC values to eeprom. Chapter 2...
Machine Disassembly and Replacement This chapter contains step-by-step procedures on how to disassemble the notebook computer for maintenance and troubleshooting. NOTE: Some components may differ in appearance from those shown in the photographs in this chapter. Disassembly Requirements To disassemble the computer, you need the following tools: Wrist grounding strap and conductive mat for preventing electrostatic discharge •...
External Module Disassembly Process External Modules Disassembly Flowchart The flowchart below gives you a graphic representation on the entire disassembly sequence and instructs you on the components that need to be removed during servicing. For example, if you want to remove the main board, you must first remove the keyboard, then disassemble the inside assembly frame in that order.
Removing the Battery Pack 1. Turn computer over. 2. Slide the battery lock/unlock latch to the unlock position. 3. Slide and hold the battery release latch to the release position (1), then lift out the battery pack from the main unit (2).
Removing the Lower Covers 1. See “Removing the Battery Pack” on page 44. 2. Loosen the five captive screws in the covers as shown. DIMM Cover WLAN Cover 3. Remove the DIMM Cover as shown. 4. Remove the WLAN Cover as shown. Cover Chapter 3...
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5. Remove the HDD Cover as shown. Chapter 3...
Removing the WLAN Module 1. See “Removing the Lower Covers” on page 46. 2. Remove the adhesive tape securing the Antenna cables in place. 3. Disconnect the two Antenna cables from the WLAN Module. NOTE: The white Antenna cable connects to the upper J2 terminal and the black Antenna cable to the lower J3 terminal.
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4. Remove the two screws securing the WLAN Module to the Lower Cover. Step Size Quantity Screw Type WLAN Module M2*3 5. Remove the WLAN Module as shown. Chapter 3...
Removing the DIMM Modules 1. See “Removing the Lower Covers” on page 46. 2. Push out the release latches on both sides of the DIMM socket to release the DIMM module. 3. Remove the DIMM module. 4. Repeat steps for the second DIMM module. Chapter 3...
Removing the Hard Disk Drive Module 1. See “Removing the Lower Covers” on page 46. 2. Hold the Pull Tab and slide the HDD away from the connector. 3. Lift the HDD up as shown to remove. NOTE: To prevent damage to HDD, avoid pressing down on it or placing heavy objects on top of it. Chapter 3...
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4. Remove the four screws (two each side) securing the HDD to the carrier. Step Size Quantity Screw Type HDD Carrier M3*3 5. Lift the HDD carrier to remove. Chapter 3...
Removing the Optical Disk Drive Module 1. See “Removing the Lower Covers” on page 46. 2. Remove the single screw securing the ODD module in place. Step ODD Module M2.5*5 3. Insert a suitable plastic tool as shown and push the ODD Module out of the bay. Chapter 3 Size Quantity...
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4. Remove the two screws securing the ODD bracket and remove the ODD bracket from the optical disk drive module. Step Size Quantity Screw Type ODD Bracket M2*3 5. Insert a pin in the eject hole of the ODD to eject the ODD tray. 6.
Main Unit Disassembly Process Main Unit Disassembly Flowchart Remove External Remove Modules before Hinge Covers proceeding Remove Function Board Screw List Step Hinge Covers M2*3 Switch Cover M2.5*3 M2.5*10 Speaker Module M2.5*3 LCD Module M2.5*5 Upper Cover M2.5*10 M2.5*5 M2.5*3 Finger Print Reader M2*3 TouchPad Bracket...
Removing the Hinge Covers 1. See “Removing the Battery Pack” on page 44. 2. Remove the two screw caps and screws from the Hinge Covers. Step Hinge Covers M2*3 3. Slide the covers off the hinges in the direction of the arrows. IMPORTANT: The left and right Hinge Covers are shaped differently and marked L and R on the inside.
Removing the Switch Cover CAUTION: Using metal tools to remove the Switch Cover may cause damage to the outer casing. It is recommended that only fingers or a plastic pry are used to remove the Switch Cover. 1. See “Removing the Battery Pack” on page 44. 2.
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6. Lift the left side of the Switch Cover away from the Upper Cover as shown. 7. Using a side-to-side motion to release the securing clips along the length of the Switch Cover, lift the cover away from the computer. 8.
Removing the Keyboard 1. See “Removing the Switch Cover” on page 57. 2. Lift the keyboard from the center to clear the securing tabs on both sides of the Keyboard. 3. Push the Keyboard toward the LCD screen to expose the Keyboard FFC cable. 4.
Removing the Speaker Module 1. See “Removing the Keyboard” on page 59. 2. Remove the two securing screws from the Speaker Module. Step Speaker Module M2.5*3 3. Remove the adhesive tape securing the LCD cables to the Speaker Module. IMPORTANT: Do not remove the Speaker from the Upper Cover; the Speaker cable is attached to the Mainboard. 4.
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5. Disconnect the speaker cable as shown and remove the Speaker from the Upper Cover. Chapter 3...
Removing the LCD Module 1. See “Removing the Speaker Module” on page 60. 2. Remove the adhesive tapes securing the Antenna cables to the Upper Cover. 3. Turn the computer over. Remove the two securing screws as shown. Step LCD Module M2.5*5 4.
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5. Push the Antenna cables through the casing as shown. 6. Remove the Antenna cables from the cable channel. Ensure that the cables are free from all cable clips. 7. Rest the computer on the LCD Module and push the Antenna cables through the covers as shown. Chapter 3...
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8. Remove the Antenna cables from the cable channel. Ensure that the cables are free from the cable clips all the way to the hinge well. 9. Disconnect the LVDS cable from the Mainboard as shown. 10. Disconnect the Microphone cable from the Mainboard as shown. Chapter 3...
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11. Remove the two securing screws from the left LCD hinge. Step Size Quantity Screw Type LCD Module M2.5*5 12. Peel back the adhesive strip from the left LCD Hinge as shown. Chapter 3...
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13. Remove the two securing screws from the right LCD hinge. Step Size Quantity Screw Type LCD Module M2.5*5 14. Carefully remove the LCD Module from the chassis. Chapter 3...
Removing the Upper Cover 1. See “Removing the LCD Module” on page 62. 2. Turn the computer over. Remove the fifteen screws on the bottom panel. Step Upper Cover M2.5*10 (red call out) Upper Cover M2.5*5 (green callout) 3. Turn the computer over. Remove the two securing screws on the top panel. Step Upper Cover M2.5*5...
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4. Turn the computer over and disconnect the four FFC cables from the mainboard. Unlock the connector and disconnect A as shown. Unlock the connector and disconnect B as shown. Unlock the connector and disconnect C as shown. Chapter 3...
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5. Ease the lower casing outward to clear the securing clips. Pry apart the left side as shown, and lift the rear edge of the Upper Cover upward. 6. Repeat the process on the right side of the casing and remove the Upper Cover from the Lower Cover. Chapter 3...
Removing the Finger Print Reader 1. See “Removing the Upper Cover” on page 67. 2. Remove the single securing screw on the bracket. Step Finger Print M2*3 Reader 3. Lift the bracket clear of the casing. Size Quantity Screw Type Chapter 3...
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4. Hold down the Finger Print Board and lift the FFC, as shown, to disengage the adhesive. 5. Lift the Finger Print Reader clear of the Upper Cover. Chapter 3...
Removing the TouchPad Bracket IMPORTANT: The TouchPad is supplied as part of the Upper Cover. If the TouchPad is defective, replace the entire Upper Cover. 1. See “Removing the Upper Cover” on page 67. 2. Open the FFC locking latch as shown and remove the FFC. 3.
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5. Remove the two screws from the TouchPad Bracket. Step TouchPad M2*3 Bracket 6. Remove the TouchPad Bracket from the Upper Cover. Chapter 3 Size Quantity Screw Type...
Removing the RTC Battery IMPORTANT: Follow local regulations for disposal of all batteries. The RTC Battery is soldered to the Mainboard. To replace the battery, solder the new battery to the connections shown. Chapter 3...
Removing the Bluetooth Module 1. See “Removing the Upper Cover” on page 67. 2. Remove the adhesive tape securing the cable to the Lower Cover. 3. Disconnect the cable from the Bluetooth Module. 4. Disconnect the cable from the Mainboard. Chapter 3...
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5. Remove the single securing screw and remove the module from the chassis. Step Size Quantity Screw Type Bluetooth Module M2*3 Chapter 3...
Removing the USB Board 1. See “Removing the Upper Cover” on page 67. 2. Open the FFC securing latch and remove the cable from the Mainboard connector. 3. Remove the single screw securing the USB Board to the Lower Cover. Step USB Board M2.5*3...
Removing the Modem Module 1. See “Removing the Upper Cover” on page 67. 2. Remove the adhesive tape securing the cable to the Modem. 3. Remove the two screws securing the module to the Mainboard. Step Modem Module M2*3 4. Lift the Modem Module clear of the Mainboard as shown. Size Quantity Screw Type...
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5. Turn the module over and disconnect the Modem cable. Remove the module from the Lower Cover. 6. Remove the Modem cable from the Mainboard cutout as shown. Chapter 3...
Removing the Mainboard 1. See “Removing the Upper Cover” on page 67. 2. See “Removing the Modem Module” on page 78. 3. Remove the single securing screw. Step Mainboard M2.5*3 4. Lift the mainboard right side first to remove it from the Lower Cover. Size Quantity Screw Type...
Removing the RJ-11 Port 1. See “Removing the Mainboard” on page 80. 2. Turn the Lower Cover over and pull the Modem cable through the casing as shown. 3. Completely remove the Modem cable from the cable channel. 4. Turn the computer over. Pull the Modem cable completely through the casing as shown. Chapter 3...
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5. Remove the adhesive tape and lift the cable out of the cable channel as shown. 6. Detach the adhesive and lift the cable bundle out of the casing. 7. Remove the RJ-11 Port from the casing. Chapter 3...
Removing the Thermal Module 1. See “Removing the Mainboard” on page 80. 2. Turn the Mainboard over and place on a clean surface. 3. Hold the fan cable connector and lift to disconnect from the mainboard. 4. Remove the four screws from the Thermal Module numerically, from 4 to 1. Step Thermal Module M 2.5*3.2...
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WARNING:To prevent damage to the Thermal Module or the CPU, hold and lift the Thermal Module by lifting both ends up and away at the same time. 5. Hold the module on both sides and lift it clear of the Mainboard. Chapter 3...
Removing the CPU 1. See “Removing the Thermal Module” on page 83. 2. Using a flat screwdriver, turn the CPU socket latch counter-clockwise 180° to release the CPU. 3. Lift the CPU clear of the Mainboard. Chapter 3...
LCD Module Disassembly Process LCD Module Disassembly Flowchart Screw List Step LCD Bezel M2.5*5 Camera Module M2.5*3 LCD Panel M2.5*5 M2.5*3 LCD Brackets M2*3 Remove LED Panel from Main Unit before proceeding Remove LED Bezel Remove Camera Module Remove LED Panel Remove Remove LED FPC Cable...
Removing the LCD Bezel 1. See “Removing the LCD Module” on page 62. 2. Remove the six screw caps and screws as shown. Step LCD Bezel M2.5*5 3. Starting at the centre of the top edge, pry the inside of the bezel away from the screen. Work round the edges to pry the bezel away from the screen as shown.
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4. Lift the bezel away from the panel. Chapter 3...
Removing the Camera Module 1. See “Removing the LCD Bezel” on page 87. 2. Remove the single screw from the Camera Bracket as shown. Step Camera Module M2.5*3 3. Lift the Camera Bracket, right side first, clear of the casing. 4.
Removing the LCD Panel 1. See “Removing the Camera Module” on page 89. 2. Remove the two securing screws from the LCD hinges and the single LCD grounding screw. Step LCD Panel M2.5*5 (red callout) LCD Panel M2.5*3 (green callout) 3.
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4. Lift the LCD Panel out of the casing as shown. Chapter 3...
Removing the LCD Brackets and FPC Cable 1. See “Removing the LCD Panel” on page 90. 2. Turn the LCD Panel over on a clean surface, and lift the cable as shown to detach the adhesive. 3. Grip the adhesive strip covering the LCD cable connector and pull it back (1). 4.
Removing the Antennas 1. See “Removing the LCD Panel” on page 90. 2. Remove the strips holding the antenna cables in place. Ensure the cables are free from obstructions. 3. Remove the tab securing the left and right antennas to the LCD module and lift the antennas clear. 4.
Removing the MIC Module 1. See “Removing the Antennas” on page 93. 2. Remove the strips and tape holding the MIC Module cable in place. Ensure the cable is free from obstructions. 3. Remove the MIC cable and Module from the LCD module. Chapter 3...
LCD Module Reassembly Procedure Replacing the MIC Module 1. Replace the MIC Module in the LCD casing. IMPORTANT: Ensure that the cable runs as shown in the hinge well area to avoid trapping. Replacing the Antennas 1. Run the right side Antenna cable as shown in the hinge well to avoid trapping.
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3. Run the cable along the edge of the casing using all available cable clips. 5. Replace the Antenna in the casing as shown and secure it in place with the tape. 7. Run the left side Antenna cable as shown in the hinge well to avoid trapping.
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9. Run the cable as shown and replace the adhesive strip. 11. Run the cable along the edge of the casing using all available cable clips. 13. Ensure that the securing pin is properly located. Chapter 3 10. Run the cable as shown and replace the adhesive strip.
Replacing the LCD Panel 1. Align the LCD brackets with the six screw holes (three on each side) on the LCD Panel as shown. 2. Replace the six securing screws in numeric order, from 1 to 3. 3. Turn the panel over. Insert the LCD Panel cable into the LCD Panel as shown (1).
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7. Replace the Camera Module cable bundle in the casing as shown. 8. Replace the three screws to secure the panel and grounding within the LCD module. IMPORTANT: When replacing the screws in the LCD brackets (red callout) do not use the screw holes marked with ‘X’.
Replacing the Camera Module 1. Reconnect the LCD cable to the Camera Module. 3. Ensure that the locating pins are correctly seated. 5. Lower the bracket into place as shown 2. Place the Camera Module in the casing as shown. 4.
Replacing the LCD Bezel 1. Place the Bezel on the casing bottom edge first 2. Press down the sides of the bezel, working toward and press in the areas marked to snap it into place. the top edge. 3. Press down the top edge to complete the process. IMPORTANT: Ensure there are no gaps between the casing and the Bezel.
Main Module Reassembly Procedure Replacing the CPU IMPORTANT: The CPU has a Pin1 locator that must be positioned corresponding to the marker on the CPU socket. 1. Place the CPU into the CPU socket as shown, taking note of the Pin1 locator. 2.
Replacing the Thermal Module WARNING:To prevent damage to the Thermal Module or the CPU, hold the Thermal Module by both ends at the same time. IMPORTANT: Ensure all heat pads / thermal compound are in place before replacing the Thermal Module. The following thermal pads are approved for use: Silmore GP50 •...
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3. Connect fan cable to the mainboard as shown. Step Size Quantity Screw Type Thermal Module M 2.5*3.2 Chapter 3...
Replacing the RJ-11 Port 1. Replace the RJ-11 Port in the casing as shown. 3. Run the cable along the cable channel using all available cable clips. 5. Pull the cable through the casing completely. Chapter 3 2. Place the cable bundle in the casing and apply pressure to secure the adhesive in place.
7. Insert the cable through the casing to the top side as shown. Replacing the Mainboard 1. Ensure that the Mainboard is face up. Place the Mainboard in the chassis, left hand edge first to allow the I/O Ports through the casing, then lower it into place. Be sure to align the securing pins and slide the RJ-11 cable through the groove in the main board as shown Chapter 3...
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2. Insert the single securing screw. Step Size Quantity Screw Type Mainboard M2.5*3 NOTE: Make sure the I/O ports are positioned correctly through the lower cover, and the screw sockets are visible through the mainboard. Chapter 3...
Removing the RTC Battery IMPORTANT: Follow local regulations for disposal of all batteries. The RTC Battery is soldered to the Mainboard. To replace the battery, solder the new battery to the connections shown. Replacing the USB Board 1. Insert the USB Board into the casing, ensuring that the USB Port is accessible through the case. 2.
3. Lock the connector and press down on the FFC securing latches to secure it on the casing. 4. Ensure the locating pins is correctly seated and replace the single securing screw. Step Size Quantity Screw Type USB Board M2.5*3 Replacing the Bluetooth Board 1.
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2. Replace the single securing screw. Step Size Quantity Screw Type Bluetooth Module M2*3 3. Reconnect the Bluetooth cable to the Mainboard and insert the cable into the cable channel on the Front Cover. 4. Reconnect the Bluetooth cable to the Bluetooth Module and secure the cable in place with the tape. Chapter 3...
Replacing the Modem Module 1. Connect the modem cable as shown. 2. Flip the modem board over and Replace the Modem Module on the Mainboard. 3. Align the screw sockets and replace the two screws. Step Size Quantity Screw Type Modem Module M2*3 Chapter 3...
4. Secure the Modem cable in place with the adhesive tape. Replacing the TouchPad Bracket 1. Place the TouchPad in the casing. 2. Replace the two securing screws. Chapter 3...
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3. Replace the adhesive strip for the TouchPad Bracket. 4. Replace the FFC and close the locking latch. 5. Run the cable along the Bracket and press down to secure it in place. Chapter 3...
Replacing the Finger Print Reader 1. Replace the Finger Print Reader in the Upper Cover in the direction of the arrow. 2. Run the FFC along the TouchPad bracket, as shown, and press down to secure it in place. 3. Replace the FInger Print Reader Bracket rear edge first and lower it into place. Chapter 3...
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4. Replace the single securing screw. Chapter 3...
Replacing the Upper Cover WARNING:Care must be taken when replacing the Upper Cover to prevent damage or stress to the surface. 1. Place the Upper Cover on the Lower Cover, top right side first, and lower it into place. 2. Starting with the sides, press down all around the perimeter of the cover to secure it in place. Chapter 3...
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3. Reconnect the three FFC cables to the mainboard. 4. Connect A as shown and lock the connector. 5. Connect B as shown and lock the connector. 6. Connect C as shown and lock the connector. Chapter 3...
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7. Replace the two securing screws in the Upper Cover. Step Upper Cover M2.5*5 (red callout) Upper Cover M2.5*3 (green callout) 8. Turn the computer over. Replace the fifteen screws on the bottom panel. Step Upper Cover M2.5*10 (red call out) Upper Cover M2.5*5 (green callout)
Replacing the LCD Module 1. Carefully align the LCD module over the hinge sockets and lower the module into the chassis, taking care not to trap the LCD cables. 2. Replace the two securing screws on the right hinge as shown. Step LCD Module M2.5*5...
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3. Replace the adhesive strip on the left hinge. 4. Replace the two securing screws on the left hinge as shown. Step Size Quantity Screw Type LCD Module M2.5*5 5. Reconnect the Microphone cable to the Mainboard as shown. Chapter 3...
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6. Reconnect the LVDS cable to the Mainboard as shown. 7. Insert the Antenna cables through the casing, as shown, and pull through from the underside. NOTE: Ensure the cable is pulled completely through the casing. 8. Run the Antenna cables along the cable channel as shown, using all available cable clips. IMPORTANT: Run the cables as shown to avoid trapping when the Switch Cover is replaced.
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9. Replace the adhesive strip to secure the cables in place. 10. Pull the Antenna through the casing into the WLAN bay as shown. 11. Turn the computer over. Replace the two securing screws. Step Size Quantity Screw Type LCD Module M2.5*5 Chapter 3...
12. Replace the two pieces of adhesive tape securing the Antenna cables to the Upper Cover. Replacing the Speaker Module 1. Align and replace the Speaker Module in the lower case. IMPORTANT: Be sure the LVDS and microphone cables pass over the Speaker Module. 2.
4. Replace the two securing screws as shown. Step Size Quantity Screw Type Speaker Module M2.5*3 Replacing the Keyboard 1. Place the Keyboard on the Upper Cover, face up and reconnect the FFC cable to the Mainboard, making sure to lock it in place. Chapter 3...
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2. Insert the Keyboard, bottom edge first, into the Upper Cover as shown. Ensure that the five tabs are correctly seated. 3. Press down both sides of the keyboard to secure it in place. Chapter 3...
Replacing the Switch Cover 1. Place the Switch Cover on the Upper Case as shown. 2. Press down both sides of the Switch Cover to snap it into place. Chapter 3...
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3. Continue to press down as shown to correctly seat the Switch Cover on the Upper Cover. 4. Turn the computer over and replace the six securing screws as shown. Step Switch Cover M2.5*3 (red callout) Switch Cover M2.5*10 (green callout) Chapter 3 Size Quantity...
Replacing the Hinge Covers IMPORTANT: The left and right Hinge Covers are shaped differently and marked L and R on the inside. Ensure that the correct cover is used during reassembly. 1. Align the Hinge Covers screw hole side up and slide them on to the hinge assemblies. 2.
External Module Reassembly Process Replacing the ODD Module 1. Align the ODD Bezel as shown and press it into place. Close the ODD drawer. 2. Align the ODD Bracket as shown and replace the securing screws. 3. Push the ODD Module into the chassis as shown until the bezel is flush with the casing. Chapter 3...
4. Replace the securing screw. Step ODD Module M2.5*5 Replacing the Hard Disk Drive Module 1. Place the HDD carrier on the HDD. Size Quantity Screw Type Chapter 3...
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2. Replace the four securing screws (two each side). Step Size Quantity Screw Type HDD Carrier M3*3 3. Place the HDD Module in the HDD bay as shown and slide it in the direction of the arrow to connect the interface.
Replacing the DIMM Modules 1. Insert the DIMM Module flush with the connector and press down to lock in place. Replacing the WLAN Module 1. Insert the WLAN board into the WLAN socket. Chapter 3...
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2. Replace the two screws to secure the module. Step WLAN Module M2*3 3. Connect the two antenna cables to the module. NOTE: The White cable goes to the upper terminal and the black cable to the lower terminal. IMPORTANT: Ensure that the cabling is replaced as shown to avoid trapping when the covers are replaced. Chapter 3 Size Quantity...
Replacing the Lower Covers 1. Replace the Lower Covers and secure the captive screws. DIMM Cover WLAN Cover Replacing the SD Dummy Card 2. Insert the SD Card and push into the slot until flush with the chassis cover. Cover Chapter 3...
Replacing the Battery 1. Slide and hold the battery release latch to the release position (1), then insert the battery and press down (2). 2. Slide the battery lock/unlock latch to the lock position. Chapter 3...
Common Problems Use the following procedure as a guide for computer problems. NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses. Obtain the failing symptoms in as much detail as possible.
Power On Issue If the system doesn’t power on, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: Computer Shutsdown Intermittently If the system powers off at intervals, perform the following actions one at a time to correct the problem. Check the power cable is properly connected to the computer and the electrical outlet.
No Display Issue If the Display doesn’t work, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: No POST or Video If the POST or video doesn’t display, perform the following actions one at a time to correct the problem. Make sure that the internal display is selected.
Abnormal Video Display If video displays abnormally, perform the following actions one at a time to correct the problem. Reboot the computer. If permanent vertical/horizontal lines or dark spots display in the same location, the LCD is faulty and should be replaced. See “Disassembly Process” on page 42. If extensive pixel damage is present (different colored spots in the same locations on the screen), the LCD is faulty and should be replaced.
LCD Failure If the LCD fails, perform the following actions one at a time to correct the problem. Do not replace a non- defective FRUs: Built-In Keyboard Failure If the built-in Keyboard fails, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: Chapter 4...
Touchpad Failure If the Touchpad doesn’t work, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: Internal Speaker Failure If the internal Speakers fail, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: Chapter 4...
Sound Problems If sound problems are experienced, perform the following actions one at a time to correct the problem. Reboot the computer. Navigate to Start Control Panel the Device Manager to determine that: The device is properly installed. • There are no red Xs or yellow exclamation marks. •...
Internal Microphone Failure If the internal Microphone fails, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: Microphone Problems If internal or external Microphones do no operate correctly, perform the following actions one at a time to correct the problem.
HDD Not Operating Correctly If the HDD does not operate correctly, perform the following actions one at a time to correct the problem. Disconnect all external devices. Run a complete virus scan using up-to-date software to ensure the computer is virus free. Run the Windows 7 Startup Repair Utility: insert the Windows 7 Operating System DVD in the ODD and restart the computer.
ODD Failure If the ODD fails, perform the following actions one at a time to correct the problem. Do not replace a non- defective FRUs: ODD Not Operating Correctly If the ODD exhibits any of the following symptoms it may be faulty: Audio CDs do not play when loaded •...
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Double-click lDE ATA/ATAPI controllers. If a device displays a down arrow, right-click on the device and click Enable. Double-click DVD/CD-ROM drives. If the device displays a down arrow, right-click on the device and click Enable. Check that there are no yellow exclamation marks against the items in lDE ATA/ATAPI controllers. If a device has an exclamation mark, right-click on the device and uninstall and reinstall the driver.
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Double-click IDE ATA/ATAPI controllers, then right-click ATA Device 0. Click Properties and select the Advanced Settings tab. Ensure that the Enable DMA box is checked and click OK. Repeat for the other ATA Devices shown if applicable. Drive Not Detected If Windows cannot detect the drive, perform the following actions one at a time to correct the problem.
USB Failure (Rightside) If the rightside USB port fails, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: Modem Function Failure If the internal Modem fails, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: Chapter 4...
Wireless Function Failure If the WLAN/WiMAX fails, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: Bluetooth Function Failure If the Bluetooth fails, perform the following actions one at a time to correct the problem. Do not replace a non- defective FRUs: Start Reconnect the...
EasyTouch Button Failure If the Acer EasyTouch buttons fail, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: Media Board Failure If the Media Board fails, perform the following actions one at a time to correct the problem. Do not replace a...
Fingerprint Reader Failure If the Fingerprint Reader fails, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: Thermal Unit Failure If the Thermal Unit fails, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: Start Reconnect the...
External Mouse Failure If an external Mouse fails, perform the following actions one at a time to correct the problem. Try an alternative mouse. If the mouse uses a wireless connection, insert new batteries and confirm there is a good connection. See the mouse user manual.
Issue” on page 138.): Power-off the computer. Visually check them for damage. If any problems are found, replace the FRU. Remove or disconnect all of the following devices: Non-Acer devices • Printer, mouse, and other external devices • Battery pack •...
POST Codes Tables These tables describe the POST codes and descriptions during the POST. Sec: NO_EVICTION_MODE_DEBUG EQU 1 (CommonPlatform\sec\Ia32\SecCore.inc) Code 0xC2 MTRR setup 0xC3 Enable cache 0xC4 Establish cache tags 0xC5 Enter NEM, Place the BSP in No Fill mode, set CR0.CD = 1, CR0.NW = 0 0xCF Cache Init Finished Memory:...
Code 0x27 Enable DRAM Channel I/O Buffers 0x28 Enable all clocks on populated rows 0x29 Perform JEDEC memory initialization for all memory rows 0x30 Perform steps required after memory init 0x31 Program DRAM throttling and throttling event registers 0x32 Setup DRAM control register for normal operation and enable 0x33 Enable RCOMP 0x34...
Clearing Password Check and BIOS Recovery This section provide you the standard operating procedures of clearing password and BIOS recovery for Aspire 4540/4240. Aspire 4540/4240 provides one Hardware Open Gap on main board for clearing password check, and one Hotkey for enabling BIOS Recovery.
Clearing Password Check Hardware Open Gap Description Description Clear CMOS Jumper Memory bay Steps for Clearing BIOS Password Check If users set BIOS Password (Supervisor Password and/or User Password) for a security reason, BIOS will ask the password during systems POST or when systems enter to BIOS Setup menu. However, once it is necessary to bypass the password check, users need to short the HW Gap to clear the password by the following steps: •...
BIOS Recovery by Crisis Disk BIOS Recovery Boot Block: BIOS Recovery Boot Block is a special block of BIOS. It is used to boot up the system with minimum BIOS initialization. Users can enable this feature to restore the BIOS firmware to a successful one once the previous BIOS flashing process failed.
DIFFERENT part number code from those given in the FRU list of this printed Service Guide. You MUST use the local FRU list provided by your regional Acer office to order FRU parts for repair and service of customer machines.
Base Item Description HDD Door MiniPCI Door Chapter 6 Part No. Item 42.PAA02.003 42.PAA02.001 Description Part No. Memory Cover 42.PAA02.002 Lower Cover 60.PBP02.005...
Aspire 4540/4240 FRU List Category Battery BATTERY SANYO AS-2007A LI-ION 3S2P SANYO 6 CELL 4400MAH MAIN COMMON NORMAL TYPE BATTERY SONY AS-2007A LI-ION 3S2P SONY 6 CELL 4400MAH MAIN COMMON NORMAL TYPE BATTERY PANASONIC AS-2007A LI-ION 3S2P PANASONIC 6 CELL 4400MAH MAIN COMMON PSS...
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UPPER CASE ASSY W/FP, INCL.TP / TP MYLAR UPPER CASE ASSY W/O FP, INCL.TP / TP MYLAR LOWER CASE MINI DOOR RAM DOOR W/E-RING & SCREW HDD DOOR W/RUBBER FOOT Chapter 6 Description Acer PN 50.PAA02.002 50.PAA02.003 27.TAVV5.001 27.TAVV5.002 27.TAVV5.003 27.TAVV5.004 27.TAVV5.005 27.TAVV5.006...
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Model AS4540-621G16Mn AS4540-522G25Mn AS4540-323G25Mn Card Reader Wireless LAN1 5 in 1-Build in 3rd WiFi 1x2 BGN 5 in 1-Build in 3rd WiFi 1x2 BGN 5 in 1-Build in 3rd WiFi 1x2 BGN Bluetooth VOIP Phone BT 2.1 Appendix A...
Appendix B Test Compatible Components This computer’s compatibility is tested and verified by Acer’s internal testing department. All of its system ® functions are tested under the Windows 7 environment. Refer to the following lists for components, adapter cards, and peripherals which have passed these tests.
This section describes online technical support services available to help you repair your Acer Systems. If you are a distributor, dealer, ASP or TPM, please refer your technical queries to your local Acer branch office. Acer Branch Offices and Regional Business Units may access our website. However some information sources will require a user i.d.
AFLASH Utility Antennas Battery Pack Removing 23–31 BIOS Utility Boot Exit Navigating Onboard Device Configuration Power Save and Exit Security System Security Bluetooth Module Removing Board Layout Top View Camera Module Common Problems computer on indicator DIMM Modules Removing Display EasyTouch Failure Euro External Module Disassembly...
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Flowchart Mainboard MediaTouch Button Failure Memory Check MIC Module Model Definition Modem Module Removing No Display Issue Removing Online Support Information Panel Bottom left Power On Failure RJ-11 Port Removing RTC Battery 74, 108 Removing SD Dummy Card Removing Speaker Module Removing Switch Cover Removing...