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Chapter 1: Getting Help tyrÁpR ■ ■ ■ ■ ■ ÁAxp Support Home Support Home Iih Á Product Support 7ywfi Downloads 6y fh ÁT Contact Us I6ÁSw PC Tools All Support Documents General Tutorials My Downloads All Downloads Call Us www.gateway.com...
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Chapter 1: Getting Help www.gateway.com...
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sf pÁ 6sphvtyrÁH ÁXÁ f pf G pgv • Identifying features • Locating your notebook’s model and serial number • Locating the Microsoft Certificate of Authenticity • Locating the specifications for your notebook • Purchasing accessories...
Chapter 2: Checking Out Your Gateway Notebook Component Description Power indicator LED on - notebook is on. ■ LED blinking - notebook is in Standby mode. ■ LED off - notebook is off. ■ Battery charge LED on - battery is charging. ■...
Ventilation Component Icon Description Ventilation fan Helps cool internal components. Caution: Do not block or insert objects into these slots. If these slots are blocked, your notebook may overheat resulting in unexpected shutdown or permanent damage to the notebook. USB ports Plug USB devices (such as a diskette drive, flash drive, printer, scanner, camera, keyboard, or mouse) into these ports.
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Chapter 2: Checking Out Your Gateway Notebook Volume control Headphone jack Microphone jack Component Icon Volume control Headphone jack Microphone jack USB port DVD/CD-RW or recordable DVD drive USB port DVD/CD-RW or recordable DVD drive Description Press forward to increase the volume. ■...
Component Icon Power connector Ethernet jack Modem jack Component Icon Description Ethernet jack Plug a 10/100 Ethernet network cable into this jack. Modem jack Plug a modem cable into this jack. Monitor port Plug an analog VGA monitor into this port. Kensington™...
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Chapter 2: Checking Out Your Gateway Notebook Battery latch Hard drive Component Description Battery Provides power when the notebook is not plugged into AC power. Battery latch Slide to release the battery. For more information, see batteries” on page Hard drive bay The hard drive is located in this bay.
Keyboard Component Icon Keyboard Status indicators Touchpad Power button Status indicators Description Provides all the features of a full-sized, 86-key keyboard. For more information, see “Using the keyboard” on page Inform you when a drive is in use or when a button has been pressed that affects how the keyboard is used.
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Chapter 2: Checking Out Your Gateway Notebook Important @f pfÁxipwÁfyiÁptfwÁyxgp Website: Online Support: Tech Support Phone: Hours: Model: S/No: Fthq Á6p tqthf pÁqÁ4 spy tht The labels shown in this section are for informational purposes only. Label information varies by model, features ordered, and location. www.gateway.com www.gateway.com/support www.gateway.com...
sf pÁ p tyrÁR f pi • Installing the battery • Connecting the AC adapter • Turning your notebook on and off • Using the status indicators, keyboard, and the EZ Pad touchpad • Adjusting the volume...
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Chapter 3: Getting Started To install the battery: www.gateway.com...
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Connecting the AC adapter Important If the battery is not fully charged before you use your notebook on battery power for the first time, the battery life may be much shorter than you expect. If the battery life seems short even after being charged for three hours, the battery may need to be recalibrated.
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Chapter 3: Getting Started Warning Do not attempt to disassemble the AC adapter. The AC adapter has no user-replaceable or user-serviceable parts inside. The AC adapter has dangerous voltages that can cause serious injury or death. Contact Gateway about returning defective AC adapters.
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Connecting the AC adapter Important If the battery charge indicator does not turn off after three hours, contact Gateway Customer Care at support.gateway.com. I ph tyrÁqxÁpÁhpÁgwpx rp ph Warning High voltages can enter your notebook through both the power cord and the modem connection. To protect your notebook and avoid electrical shock, use a surge protector.
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Chapter 3: Getting Started To start your notebook: Power button Tips & Tricks For more information about changing the power button mode, see “Changing Power-saving Settings” in Using Your Computer which has been included on your hard drive. To access this guide, click Start, All Programs, then click Gateway Documentation.
Starting your notebook VfvtyrÁÁÁy pgv R fyig Tips & Tricks For more information about changing the power button mode, see “Changing Power-saving Settings” in Using Your Computer which has been included on your hard drive. To access this guide, click Start, All Programs, then click Gateway Documentation.
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Chapter 3: Getting Started To turn off your notebook: Start Turn Off Important Turn Off Computer If for some reason you cannot use the Turn Off Computer option in Windows to turn off your notebook, press and hold the power button for about five seconds, then release it.
To close unresponsive programs and restart your notebook: End Task Important If your notebook does not turn off immediately, complete the following steps until the notebook turns off: 1 Press and hold the power button for about 2 Unplug the power cord and remove the battery Restarting (rebooting) your notebook Vtyi...
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Chapter 3: Getting Started AC power Indicator AC power Wireless network (optional) Caps lock Num lock Hard drive or disc drive Important Wireless network Num lock Caps lock Icon Description LED on - AC power is connected. ■ LED off - AC power is not connected. ■...
Chapter 3: Getting Started DpÁ p Key type Icon Function keys System keys Navigation keys Windows key Numeric keypad Application key Arrow keys Description Press these keys labeled in programs. For example, pressing Each program uses different function keys for different purposes.
R pxÁvpÁhxgtyf ty Press and hold , then press this system key... To... Toggle the status indicators on or off. For more information, see “Status indicators” on page Turn the optional wireless network on or off. For more information, see the printed Setting Up Your Windows Network guide that came with your notebook.
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Chapter 3: Getting Started Press and hold , then press this system key... To... Decrease the brightness of the display. Increase the brightness of the display. Play or Pause the CD or DVD. Stop playing the CD or DVD. Skip back one CD or DVD song or track. Skip ahead one CD or DVD song or track.
Using the EZ Pad touchpad Scroll Touchpad zone Left button Right button ty p wpq trs g y www.gateway.com...
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Chapter 3: Getting Started Tips & Tricks tyrÁ spÁ hsfi To... Do this... Move the pointer on the screen. Select an object on the screen. Start a program or open a file or folder. For instructions on how to adjust the double-click speed, pointer speed, right-hand or left-hand configuration, and other touchpad settings, see “Changing the mouse or touchpad settings”...
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To... Do this... Access a shortcut menu or find more information about an object on the screen. Move an object on the screen. Using the EZ Pad touchpad www.gateway.com Position the pointer over the object. Quickly press and release the right button once.
Chapter 3: Getting Started To adjust the overall volume level using hardware controls: ■ Tips & Tricks For instructions on how to adjust the volume in Windows, see “Adjusting the Volume” in Using Your Computer which has been included on your hard drive.
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sf pÁ! TtyrÁ7tpÁfyiÁI • Using DVD drives • Using the media card reader • Using a PC Card • Viewing the display on a monitor or projector...
Chapter 4: Using Drives and Ports Bipy tqtyrÁitpÁ p If your drive has this logo... Tips & Tricks This is your drive type... Combination DVD/CD-RW drive Recordable DVD Drive For more information, see DVDs” on page www.gateway.com Use your drive for... Installing programs, playing audio CDs, playing DVDs, accessing data, and recording music...
Byp tyrÁfÁ67ÁÁ7U7 Important To insert a CD or DVD: Important Manual eject hole Eject button Some music CDs have copy protection software. You may not be able to play these CDs on your notebook. When you place a single-sided disc in the tray, make sure that the label side is facing up.
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Chapter 4: Using Drives and Ports IwftyrÁfÁ67 ■ ■ ■ ■ ■ Tips & Tricks IwftyrÁfÁ7U7 Tips & Tricks 6pf tyrÁ67ÁfyiÁ7U7 For more information about playing CDs, see “Playing CDs” in Using Your Computer which has been included on your hard drive. To access this guide, click Start, All Programs, then click Gateway Documentation.
Tips & Tricks FpxÁhfiÁ p Byp tyrÁfÁxpxÁhfi To use a memory card: Computer Using the memory card reader For more information about creating CDs and DVDs, see “Creating CDs and DVDs” in Using Your Computer which has been included on your hard drive.
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Chapter 4: Using Drives and Ports To remove a memory card: Important Do not use the remove hardware taskbar to remove the memory card. www.gateway.com icon in the...
Adding and removing a PC Card s ftyr To insert a PC Card: ■ www.gateway.com...
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Chapter 4: Using Drives and Ports To remove a PC Card: Important Stop If the remove hardware icon does not appear on the taskbar, click the show hidden icons button. www.gateway.com...
To use a projector or external monitor: Viewing the display on a projector or monitor Properties 7twf Ip tp www.gateway.com...
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Chapter 4: Using Drives and Ports Settings Apply Important Important Screen Resolution Press to switch between viewing the display on the LCD panel and viewing the display on the projector or monitor. If an external monitor or projector is connected and you close the LCD panel, your notebook may turn off the LCD panel, but will not enter Standby mode.
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sf pÁ" FfyfrtyrÁIp • Checking and recharging the battery • Recalibrating the battery • Changing batteries • Extending the life of the battery...
Chapter 5: Managing Power ■ Ip Fp p Important ■ ■ ■ ■ Important ■ If the power cord or battery icon does not appear on the taskbar, click the show hidden icons button. If the icon still does not appear, make sure that Always show icon on the taskbar is checked on the Power Options Properties Advance tab.
Important If the power cord or battery icon does not appear on the taskbar, click the show hidden icons make sure that Always show icon on the taskbar is checked on the Power Options Properties Advance tab. For more information, see “Changing advanced settings”...
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Chapter 5: Managing Power Adjust Power Properties Power Schemes Always On Alarms Important Power Properties Power Schemes Portable/Laptop Alarms Power Schemes Low battery alarm Do not use your notebook during the recalibration process. Do not connect the AC adapter to your notebook during this process, or you will interrupt the recalibration process and will have to start again.
Warning QpwfhtyrÁ spÁgf p To replace the battery: Danger of explosion if battery is incorrectly replaced. Replace only with a battery specifically manufactured for your Gateway notebook. Discard used batteries according to the manufacturer’s instructions. The battery used in this device may present a fire or chemical burn hazard if mishandled.
Tips & Tricks ■ ■ Tips & Tricks ■ ■ tyrÁfw pyf pÁpÁhp ■ ■ ■ For more information about using power management settings, see “Changing Power-saving Settings” in Using Your Computer which has been included on your hard drive. To access this guide, click Start, All Programs, then click Gateway Documentation.
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Chapter 5: Managing Power 6sfyrtyrÁpÁxip ■ R fyig ■ Atgpyf p TtyrÁpÁftyrÁxip If your notebook is..and you want to... Enter Standby mode Enter Hibernate mode (must be activated) In Standby or Exit Standby or Hibernate mode Hibernate mode fp itv ...then Press Click Start, then click...
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sf pÁ# TrfityrÁXÁG pgv • Adding and replacing memory • Replacing the hard drive...
Chapter 6: Upgrading Your Notebook Important Warning Warning ■ ■ ■ ■ ■ Before installing memory or replacing the hard drive, you should read and understand the information in this section. pwph f th ithsfrp To avoid exposure to dangerous electrical voltages and moving parts, turn off your notebook and unplug the power cord, modem cable, and network cable before opening the case.
Adding or replacing memory To add or replace memory modules: www.gateway.com...
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Chapter 6: Upgrading Your Notebook www.gateway.com...
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Important Use only memory modules designed for your Gateway notebook. Adding or replacing memory www.gateway.com...
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Chapter 6: Upgrading Your Notebook To replace the hard drive kit: Start All Programs Ttyr X 6x p Gateway Documentation www.gateway.com...
Replacing the hard drive kit Screws www.gateway.com...
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Chapter 6: Upgrading Your Notebook www.gateway.com...
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sf pÁ$ Ffty ftytyrÁXÁG pgv • Caring for your notebook • Cleaning your notebook • Protecting your notebook from viruses • Updating Windows • Restoring your system...
■ ■ ■ ■ 6wpfytyrÁ spÁp pt Warning When you shut down your notebook, the power turns off, but some electrical current still flows through your notebook. To avoid possible injury from electrical shock, unplug the power cord, modem cable, and network cable from the wall outlets.
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Chapter 7: Maintaining Your Notebook 6wpfytyrÁ spÁvpgfi 6wpfytyrÁ spÁy pgvÁhppy Caution 6wpfytyrÁ67ÁÁ7U7 A notebook LCD screen is made of specially coated glass and can be scratched or damaged by abrasive or ammonia-based glass cleaners. www.gateway.com...
t ■ ■ ■ ■ ■ ■ Tips & Tricks For more information about modifying security settings, see “Modifying Security Settings” in Using Your Computer which has been included on your hard drive. To access this guide, click Start, All Programs, then click Gateway Documentation.
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Chapter 7: Maintaining Your Notebook To scan for viruses: Start All Programs Norton AntiVirus AntiVirus 2004 Scan for viruses Scan for Viruses Scan Scan www.gateway.com Norton...
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To remove a virus: To update Norton AntiVirus: Important You received a free limited time subscription to the Norton AntiVirus service when you purchased your notebook. To update Norton AntiVirus after the free subscription period, you must extend your subscription. Start All Programs Norton AntiVirus Norton AntiVirus Protecting your computer from viruses...
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Chapter 7: Maintaining Your Notebook To run Windows Update: Start All Programs Help and Support Windows Update For more information about Windows Update in Windows XP, click Start, then click Help and Support. VtyiÁTif pÁ Type the keyword HelpSpot Search box click the arrow.
sf pÁ% Sgwps tyr • Troubleshooting typical hardware and software problems • Getting telephone support • Using automated troubleshooting systems...
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Chapter 8: Troubleshooting ■ ■ ■ Warning Do not try to troubleshoot your problem if power cords or plugs are damaged, if your notebook was dropped, or if the case was damaged. Instead, unplug your notebook and contact a qualified computer technician.
■ ■ ■ ■ ■ ■ ■ Help and For more information about troubleshooting, click Support Start, then click Help and Support. Type the keyword gwps tyr , then click the arrow. www.gateway.com First steps in the Search...
Help and Support To free IRQ resources for the new device: 7pthp Ffyfrp Disable 7twf Tips & Tricks ■ ■ For more information about IRQs, click Start, then click Help and Support. BQP Type the keyword in the Search box , then click the arrow.
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Chapter 8: Troubleshooting Tips & Tricks ■ 7U7Áitp ■ ■ ■ ■ ■ ■ ■ ■ For instructions on changing the display settings, see “Adjusting the screen and desktop settings” in Using Your Computer which has been included on your hard drive. To access this guide, click Start, All Programs, then click Gateway Documentation.
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■ ■ Tips & Tricks For instructions on how to adjust the volume control in Windows, see “Adjusting the volume” in Using Your Computer which has been included on your hard drive. To access this guide, click Start, All Programs, then click Gateway Documentation.
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Chapter 8: Troubleshooting ■ Tips & Tricks 9twpÁxfyfrpxpy AB9S To restore deleted files: Help and Support For instructions on playing a DVD, see DVD” on page Recycle Bin For more information about restoring deleted files, click Start, then click Help and Support. R pxÁQp p Type the keyword www.gateway.com...
AfiÁitp ■ Tips & Tricks ■ Empty Recycle Bin Caution ■ Help and Support Tips & Tricks For instructions on deleting unnecessary files, see “Using Disk Cleanup” in Using Your Computer which has been included on your hard drive. To access this guide, click Start, All Programs, then click Gateway Documentation.
Chapter 8: Troubleshooting ■ ■ By pyp ■ ■ ■ Help and Support For more information about troubleshooting Internet connections, click Start, then click Help and Support. gwps tyrÁhyyph ty Type the keyword in the Search box click the arrow. www.gateway.com , then...
Chapter 8: Troubleshooting ■ ■ ■ Fpx ■ ■ Help and Support FpxÁhfiÁpfip ■ For more information about troubleshooting memory errors, click Start, then click Help and Support. xpxÁp Type the keyword www.gateway.com in the Search , then click the arrow.
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FipxÁÉitfw ■ ■ ■ ■ ■ To check the dialing properties: Start and Other Hardware Dialing Rules Help and Support Control Panel Phone and Modem Options For more information about dialing properties, click Start, then click Help and Support. itfwtyr Type the keyword , then click the arrow.
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■ ■ ■ ■ ■ To run modem diagnostics: Start and Other Hardware Modems Control Panel Phone and Modem Options Properties www.gateway.com Troubleshooting 6y w Ifypw Printers Fipx Ip tp...
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Chapter 8: Troubleshooting sf qftwpi pyi Help and Support sfyisfvtyr To turn down the modem volume: Start and Other Hardware Modems Diagnostic For more information about modem troubleshooting, click Start, then click Help and Support. xipxÁ gwps tyr Type the keyword Search box arrow.
Fp ■ ■ ■ ■ ■ ■ Gp v Gp v Help and Support Ifi For more information about network troubleshooting, click Start, then click Help and Support. yp vÁ gwps tyr Type the keyword the Search box the arrow. EH6D EH6D Á Á www.gateway.com Troubleshooting Rp tyr T...
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Ity p ■ ■ ■ ■ ■ ■ To set a default printer: Start and Other Hardware 9fp ■ ■ Control Panel Printers and Faxes Set as Default Printer www.gateway.com Troubleshooting 6y w Ifypw Printers Ity p fyi...
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Chapter 8: Troubleshooting To make sure that the printer is not set to work offline: Start and Other Hardware 9fp Offline Help and Support ■ ■ Ryi ■ ■ ■ Control Panel Printers and Faxes Use Printer Offline For more information about printer troubleshooting, click Start, then click Help and Support.
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Tips & Tricks ■ Help and Support R f Átyithf ■ Utip ■ ■ For instructions on how to adjust the volume control in Windows, see “Adjusting the volume” in Using Your Computer which has been included on your hard drive. To access this guide, click Start, All Programs, then click Gateway Documentation.
Chapter 8: Troubleshooting 5pqpÁhfwwtyrÁ@f pfÁ6 xpÁ6fp ■ ■ ■ ■ ■ ■ ■ ■ ■ Warning ■ ■ To avoid bodily injury, do not attempt to troubleshoot your notebook problem if: Power cords or plugs are damaged ■ Liquid has been spilled into your notebook ■...
SpwpsypÁyxgp 4 xf piÁ gwps tyrÁ px Service description Use an automated menu system and your telephone keypad to find answers to common problems. SpwpsypÁyxgp Resource Service description Gateway’s Get tutorial assistance for software fee-based issues billed by the minute. software tutorial service Gateway Talk to a Gateway Customer Care Customer Care representative about a non-tutorial technical support question.
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Appendix A: Safety, Regulatory, and Legal Information Warning p tyrÁÁÁ px ■ ■ ■ ■ ■ ■ ■ ■ ■ 6fpÁityrÁp ■ ■ ■ Always follow these instructions to help guard against personal injury and damage to your Gateway system. www.gateway.com...
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■ ■ ■ ■ ■ ■ ■ Qpwfhpxpy Áf ÁfyiÁfhhptp Warning Warning VtpwpÁ@tifyhp Regulatory compliance statements Do not use Gateway products in areas classified as hazardous locations. Such areas include patient care areas of medical and dental facilities, oxygen-laden environments, or industrial facilities. To reduce the risk of fire, use only No.
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Appendix A: Safety, Regulatory, and Legal Information Warning Warning Warning Caution Radio frequency wireless communication can interfere with equipment on commercial aircraft. Current aviation regulations require wireless devices to be turned off while traveling in an airplane. 802.11B (also known as wireless Ethernet or Wifi) and Bluetooth communication devices are examples of devices that provide wireless communication.
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Caution Important yt piÁR f pÁqÁ4xpthf 9pipfwÁ6xxythf tyÁ6xxttyÁÉ966ÁBy py tyfwÁpxt pÁpÁ966ÁIf " Caution Caution Regulatory compliance statements Only use drivers approved for the country in which the device will be used. See the Gateway System Restoration Kit, or contact Gateway Customer Care for additional information. Every country has different restrictions on the use of wireless devices.
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Appendix A: Safety, Regulatory, and Legal Information Caution Tyty py tyfwÁpxt pÁpÁ966ÁIf " ■ ■ ■ ■ 6xwtfyhpÁ4hhptp 966Áiphwff tyÁqÁhyqxt QpytgwpÁf ' Iih ' ■ ■ Caution In order to comply with FCC requirements this transmitter must not be operated (or co-located) in conjunction with any other transmitter or antenna installed in the notebook.
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6fwtqytfÁIt ty #"ÁVfytyr Warning FphÁVfytyr Warning Spwphxxythf tyÁpÁIf #%ÁqÁ spÁ6ipÁqÁ9pipfwÁQprwf tyÁÉ69Q !$Á ÉfwthfgwpÁ Áih Áqt piÁt sÁT 4Áxipx ■ ■ Regulatory compliance statements This product contains chemicals, including lead, known to the State of California to cause cancer, birth defects or reproductive harm. The lamp in this display contains mercury. Do not put in trash.
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Appendix A: Safety, Regulatory, and Legal Information 6fyfif Byi Á6fyfifÁÉB6ÁBy py tyfwÁpxt pÁpÁQ Caution Caution Caution To prevent radio interference to licensed service or co-channel Mobile Satellite systems, this device is intended to be operated indoors and away from windows to provide maximum shielding. Equipment (or its transmit antenna) that is installed outdoors is subject to licensing.
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Caution Tyty py tyfwÁpxt pÁpÁB68 Spwphxxythf tyÁpÁByi Á6fyfifÁ6 ÁÉqÁih Áqt piÁt sÁfyÁ B6hxwtfy Áxipx Warning QtyrpÁ8tfwpyhpÁ xgp Regulatory compliance statements The 802.11A radio LAN your system may have been equipped with operates in the same frequency range as high power radar, which has priority use, and may damage the radio LAN if both are present and being used in the same area.
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Appendix A: Safety, Regulatory, and Legal Information EfpÁfqp Á f pxpy Warning 8I4Á8G8Q@XÁRS4Q ENERGY STAR Use of controls or adjustments or performance of procedures other than those specified in this manual may result in hazardous radiation exposure. To prevent exposure to laser beams, do not try to open the enclosure of a CD or DVD drive.