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Asus TS100-E10-PI4 User Manual

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TS100-E10-PI4
Pedestal Server
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Summary of Contents for Asus TS100-E10-PI4

  • Page 1 TS100-E10-PI4 Pedestal Server User Guide...
  • Page 2 ASUSTeK COMPUTER INC. (“ASUS”). ASUS provides this manual “as is” without warranty of any kind, either express or implied, including but not limited to the implied warranties or conditions of merchantability or fitness for a particular purpose. In no...

  • Page 3: Table Of Contents

    Contents Safety information ..................... vii About this guide ....................... viii Chapter 1: Product Introduction System package contents ................. 1-2 Serial number label ..................1-2 1.3 System specifications ................1-3 Front panel features................... 1-5 Rear panel features ..................1-6 Internal features ..................1-7 LED information ..................
  • Page 4 Onboard LEDs .................... 3-7 Internal connectors ..................3-9 Chapter 4: BIOS Setup Managing and updating your BIOS ............4-2 4.1.1 ASUS CrashFree BIOS 3 utility........... 4-2 4.1.2 ASUS EZ Flash Utility ..............4-3 4.1.3 BUPDATER utility ............... 4-4 BIOS setup program .................. 4-6 4.2.1...
  • Page 5 Contents 4.4.14 NVMe Configuration ..............4-24 4.4.15 WHEA Configuration ..............4-24 4.4.16 iSCSI Configuration ..............4-25 4.4.17 Tls Auth Configuration............... 4-25 Chipset menu ................... 4-26 4.5.1 System Agent (SA) Configuration ..........4-26 4.5.2 PCH-IO Configuration ............... 4-29 Security menu ..................4-32 Boot menu ....................
  • Page 6 Installing the RAID controller driver..........6-2 Management applications and utilities installation ........ 6-5 Running the Support DVD ................. 6-5 Installing the system drivers..............6-6 Appendix P11C-X/AUDIO block diagram ................A-2 Q-Code table ......................A-3 Notices ........................A-6 ASUS contact information ..................A-9...

  • Page 7: Safety Information

    Safety information Electrical Safety • Before installing or removing signal cables, ensure that the power cables for the system unit and all attached devices are unplugged. • To prevent electrical shock hazard, disconnect the power cable from the electrical outlet before relocating the system.

  • Page 8: About This Guide

    About this guide Audience This user guide is intended for system integrators, and experienced users with at least basic knowledge of configuring a server. Contents This guide contains the following parts: Chapter 1: Product Introduction This chapter describes the general features of the server, including sections on front panel and rear panel specifications.
  • Page 9 Refer to the following sources for additional information, and for product and software updates. ASUS Control Center (ACC) user guide This manual tells how to set up and use the proprietary ASUS server management utility. ASUS websites The ASUS websites worldwide provide updated information for all ASUS hardware and...

  • Page 11: Chapter 1: Product Introduction

    Chapter 1: Product Introduction Product Introduction This chapter describes the general features of the server, including sections on front panel and rear panel specifications.

  • Page 12: System Package Contents

    If any of the above items is damaged or missing, contact your retailer. Serial number label Before requesting support from the ASUS Technical Support team, you must take note of the product’s serial number containing 12 characters such as xxS0xxxxxxxx shown as the figure below.

  • Page 13: System Specifications

    1.3 System specifications The ASUS TS100-E10-PI4 is a pedestal server. The server supports LGA1151 Intel Xeon ® ® Processor E Family (Coffee Lake) and Intel 8th/9th Generation Core™ i3 Processors. ® Model Name TS100-E10-PI4 1 x Socket LGA1151 Intel Xeon processor E-21xx/E-22xx product family ®...
  • Page 14 SuSE Linux Enterprise Server ® CentOS * Please find the latest OS support from http://www.asus.com/ Management Software ASUS Control Center Solution Regulatory Compliance BSMI, CE, RCM, FCC, CCC (Class B) 423mm x 190mm x 435mm Dimension (HH x WW x DD) (16.65” x 7.48” x 17.1”) Net Weight Kg 12.77 Kg...

  • Page 15: Front Panel Features

    Front panel features The TS100-E10-PI4 Pedestal server features a simple yet stylish front panel design. The power and reset buttons, LED indicators, optical drive, and USB ports are all conveniently located at the front panel for easy access. Optical Drive (Optional) Empty 5.25-inch bay...

  • Page 16: Rear Panel Features

    Rear panel features The rear panel includes a slot for the motherboard rear I/O ports, expansion slots, a vent for the system fan, and the power supply module. Single power supply Power connector PS/2 keyboard / mouse port USB 2.0 ports VGA port 120 mm x 120 mm Gigabit LAN port 1...

  • Page 17: Internal Features

    Internal features The TS100-E10-PI4 Pedestal server system includes the basic components as shown: Power supply unit 120 mm x 120 mm system fan ASUS P11C-X/AUDIO Board Expansion card locks Optical drive (Optional) 1 x 5.25-inch drive bay Front I/O board (hidden) 3 x 3.5-inch Internal HDD bays...

  • Page 18: Led Information

    LED information 1.7.1 Front panel LEDs HDD Access LED Power LED Icon Display status Description Power LED System power ON No activity HDD Access LED Blinking Read/write data into the HDD 1.7.2 Rear panel LEDs Activity/Link LED Speed LED ACT/LINK SPEED Status Description...

  • Page 19: Chapter 2: Hardware Information

    Chapter 2: Hardware Information Hardware Information This chapter lists the hardware setup procedures that you have to perform when installing system components. It includes description of the jumpers and connectors on the motherboard. ASUS TS100-E10-PI4...

  • Page 20: Chassis Cover

    Chassis cover 2.1.1 Removing the side cover • Ensure that you unplug the power cord before removing the side cover. • Take extra care when removing the side cover. Keep your fingers from components inside the chassis that can cause injury, such as the CPU fan, rear fan, and other sharp-edged parts. • The images of the barebone server shown in this section are for reference purposes only and may not exactly match the model you purchase. To remove the side cover: Remove the two screws that secure the side cover.
  • Page 21 Slightly pull the side cover toward the rear just enough to detach it from the chassis. Remove the cover and set it aside. ASUS TS100-E10-PI4...

  • Page 22: Central Processing Unit (Cpu)

    8th/9th Generation Core™ i3 Processors • Ensure that all power cables are unplugged before installing the CPU. • Upon purchase of the server system, ensure that the PnP cap is on the socket and the socket contacts are not bent. Contact your retailer immediately if the PnP cap is missing, or if you see any damage to the PnP cap/socket contacts/motherboard components. ASUS will shoulder the cost of repair only if the damage is shipment/ transit-related. • The product warranty does not cover damage to the socket contacts resulting from incorrect CPU installation/removal, or misplacement/loss/incorrect removal of the PnP cap. 2.2.1 Installing the CPU To install the CPU: Locate the CPU socket on the motherboard.
  • Page 23 Retention tab Lift the load lever until the load plate is completely lifted. Load plate Position the CPU above the socket, ensuring that the gold triangle mark is on the bottom-left corner of the socket, then fit the CPU notches to the socket's CPU notches alignment keys. The CPU fits in only one orientation. Gold DO NOT force the CPU into the triangle Alignment socket to prevent bending the pins on mark the socket and damaging the CPU. Alignment ASUS TS100-E10-PI4...
  • Page 24 Close the load plate (A), ensuring that the front edge of the load plate slides Load lever under the retention lock (B) then push down the load lever (C). Retention lock Insert the load lever under the retention tab to remove the PnP cap from the CPU socket. Load lever Retention tab Apply some Thermal Interface Material to the exposed area of the CPU that the heatsink will be in contact with, ensuring that it is evenly spread in a thin layer.

  • Page 25: Installing The Cpu Heatsink And Fan Assembly

    2.2.2 Installing the CPU heatsink and fan assembly To install the CPU heatsink and fan assembly ASUS TS100-E10-PI4...

  • Page 26: Uninstalling The Cpu Heatsink And Fan

    Connect the CPU fan cable to the connector on the motherboard labeled CPU_FAN1. DO NOT forget to connect the CPU fan connector! Hardware monitoring errors can occur if you fail to plug this connector. 2.2.3 Uninstalling the CPU heatsink and fan To uninstall the CPU heatsink and fan: Disconnect the CPU fan cable from the connector on the motherboard. Rotate each fastener counterclockwise.

  • Page 27: System Memory

    DDR, DDR2, or DDR3 memory module to the DDR4 slot. The figure illustrates the location of the DDR4 DIMM sockets: 2.3.2 Memory Configurations You may install ECC / non-ECC DDR4 DIMMs into the DIMM sockets using the memory configurations in this section. UDIMM DIMM Slot Per DIMM Populated DIMM Type Speed Channel per Channel ECC / non-ECC 2666/2400 ECC / non-ECC 2666/2400 • Always install DIMMs with the same CAS latency. For optimum compatibility, it is recommended that you obtain memory modules from the same vendor. • Start installing the DIMMs in slots A2 and B2 (Blue). ASUS TS100-E10-PI4...

  • Page 28: Installing A Dimm On A Single Clip Dimm Socket

    2.3.3 Installing a DIMM on a single clip DIMM socket Ensure to unplug the power supply before adding or removing DIMMs or other system components. Failure to do so may cause severe damage to both the motherboard and the components. Unlock a DIMM socket by pressing the DIMM notch retaining clip outward. Align a DIMM on the socket such that the notch on the DIMM matches the DIMM slot key on the socket. Unlocked retaining clip DIMM slot key A DIMM is keyed with a notch so that it fits in only one direction. DO NOT force a DIMM into a socket in the wrong direction to avoid damaging the DIMM. Hold the DIMM by both of its ends then insert the DIMM vertically into the socket. Apply force to both ends of the DIMM simultaneously until the retaining...

  • Page 29: Front Panel Cover

    Removing the front panel cover To remove the front panel cover: Locate the front panel assembly lock then slide it outward to unlock the latches that secures the front panel cover to the chassis. assembly lock Remove the front panel assembly from the chassis and set it aside. Front panel assembly ASUS TS100-E10-PI4 2-11...

  • Page 30: Inch Drives

    5.25-inch drives This system comes with three 5.25-inch drive bays located on the upper front section of the chassis. If your system came with an optical drive, the optical drive occupies the topmost bay (1). The lower bays (2 and 3) are available for additional 5.25-inch optical, zip, or floppy disk drives. Installing a 5.25-inch drive To install a 5.25-inch drive: Remove the front panel cover.
  • Page 31 Connect the SATA cable to the SATA connector of the drive. Connect a SATA power cable from the power supply to the power connector of the drive. Reinstall the front panel cover. SATA power cable SATA cable ASUS TS100-E10-PI4 2-13...

  • Page 32: Hard Disk Drives (Hdd)

    Hard disk drives (HDD) The server system supports three (3) 3.5-inch Serial ATA hard disk drives via the hard disk drive bays and one 2.5-inch HDD/SSD drive at the bottom of the HDD cage. Installing 3.5-inch HDDs To install 3.5-inch Serial ATA hard disk drives: Remove the side cover of the chassis. Refer to the Removing the side cover section for more information. Prepare the 3.5-inch HDD and the bundled set of screws.
  • Page 33 Secure the 3.5-inch HDD to the HDD cage using the bundled set of screws. Swing the HDD cage inwards until it clicks back into place. Connect the SATA cable and SATA power cable to the 3.5-inch HDD. ASUS TS100-E10-PI4 2-15...
  • Page 34 Installing 2.5-inch HDD/SSD To install a 2.5-inch HDD/SSD: Remove the side cover of the chassis. Refer to the Removing the side cover section for more information. Prepare the 2.5-inch HDD/SDD and the bundled set of screws. Lay the system on its side on a flat and stable surface. Locate the HDD cage lock, press it up (A), then swing the HDD cage outwards (B). Align and insert the 2.5-inch HDD/SSD into the drive bay as shown. Push it all the way until its screw holes align with the holes on the drive bay.
  • Page 35 Secure the 2.5-inch HDD/SSD to the HDD cage using the bundled set of screws. Swing the HDD cage inwards until it clicks back into place. Connect a SATA cable and a SATA power cable to the 2.5-inch HDD/SSD. ASUS TS100-E10-PI4 2-17...

  • Page 36: Expansion Cards

    Expansion cards The system has expansion slots on the rear panel that allows you to install expansion cards or additional components. Ensure to unplug the power cord before installing or removing expansion cards. Failure to do so may cause severe damage to the motherboard and other system components! Read the documentation of the expansion card and make the necessary hardware settings for the card before installing them. 2.7.1 Installing an expansion card To install an expansion card: Lay the system on its side on a flat, stable surface. Press the PCI-E latch (A), hold it by its edge then lift it towards the rear (B). Edge of the PCI-E latch PCI-E latch Remove the screw (A) that secures the metal bracket to the chassis then...
  • Page 37 Expansion card PCI-E slot Align and insert the expansion card into the PCI-E slot. Lift the PCI-E latch inwards until it clicks into place securing the expansion card to the chassis. PCI-E latch (Optional) Replace the screw of the metal bracket. ASUS TS100-E10-PI4 2-19...

  • Page 38: Configuring An Expansion Card

    2.7.2 Configuring an expansion card After installing the expansion card, configure the it by adjusting the software settings. Turn on the system and change the necessary BIOS settings, if any. See Chapter 5 for information on BIOS setup. Assign an IRQ to the card. Refer to the following tables. Install the software drivers for the expansion card. Standard Interrupt assignments Priority Standard function System Timer Keyboard Controller Programmable Interrupt Communications Port (COM1)

  • Page 39: System Fan

    Remove the four system fan screws at the rear panel. Keep the screws for later use. Hold the system fan with one hand while removing the system fan screws. Remove the system fan. Follow the previous instructions in reverse order if you want to reinstall the system fan. ASUS TS100-E10-PI4 2-21...

  • Page 40: Cable Connections

    Cable connections • The bundled system cables are pre-connected before shipment. You do not need to disconnect these cables unless you will remove pre-installed components to install additional devices. • Refer to Chapter 3 for detailed information on the connectors. FRNT_FAN4 KB_USB1011 EATXPWR1 DDR4 DIMM_B2 (64bit, 288-pin module) EATX12V1 DDR4 DIMM_B1 (64bit, 288-pin module) ASPEED AST2510 SBPWR1 DDR4 DIMM_A2 (64bit, 288-pin module) DDR4 DIMM_A1 (64bit, 288-pin module) VGA_SW1 LAN_SW1...

  • Page 41: Chapter 3: Motherboard Information

    Chapter 3: Motherboard Information Motherboard Information This chapter includes the motherboard layout and brief descriptions of the jumpers and internal connectors.

  • Page 42: Motherboard Layout

    Motherboard layout Chapter 3: Motherboard Information...
  • Page 43 3-18 Serial port connector (10-1 pin COM1) 3-12 Front panel audio connector (10-1 pin AAFP) 3-18 Digital audio connector (4-1 pin SPDIF_OUT) 3-19 M.2 (NGFF) connector (NGFF1-2) 3-16 LAN controller setting (3-pin LAN_SW1) VGA controller setting (3-pin VGA_SW1) ASUS TS100-E10-PI4...

  • Page 44: Jumpers

    Jumpers Clear RTC RAM (3-pin CLRTC1) This jumper allows you to clear the Real Time Clock (RTC) RAM in CMOS. You can clear the CMOS memory of date, time, and system setup parameters by erasing the CMOS RTC RAM data. The onboard button cell battery powers the RAM data in CMOS which include system setup information such as system passwords.
  • Page 45 This jumper allows you to enable or disable the onboard VGA controller. Set to pins 1–2 to activate the VGA feature. LAN controller setting (3-pin LAN_SW1) This jumper allows you to enable or disable the onboard LAN_SW1. Set to pins 1-2 to activate the Gigabit LAN feature. ASUS TS100-E10-PI4...
  • Page 46 ME firmware force recovery setting (3-pin ME_RCVR1) ® This jumper allows you to force Intel Management Engine (ME) boot from recovery mode when ME becomes corrupted. CPU PCIE configuration settings (3-pin U2_CFG5-6) These jumpers allow you to configure the speed at which PCIE6 will run at. Refer to the table below for the different jumper configurations. Jumper Setting U2_CFG6 U2_CFG5 PCIE6 slot configuration...

  • Page 47: Onboard Leds

    ON, in sleep mode, or in soft-off mode. This is a reminder that you should shut down the system and unplug the power cable before removing or plugging in any motherboard component. The illustration below shows the location of the onboard LED. ASUS TS100-E10-PI4...
  • Page 48 Message LED (MLED1) This onboard LED lights up when the SIO detects that the CPU temperature has reached 95°C. Location LED (LOCLED1) This onboard LED lights up when triggered by a system management software. The Location LED helps visually locate and quickly identify the workstation in error on a rack.

  • Page 49: Internal Connectors

    When the M.2 (NGFF2) is operating in SATA mode, SATA6 will be disabled. Trusted Platform Module connector (14-1 pin TPM1) This connector supports a TPM (Trusted Platform Module) system, which can securely store keys, digital certificates, passwords, and data. A TPM system also helps enhance network security, protects digital identities, and ensures platform integrity. ASUS TS100-E10-PI4...
  • Page 50 Hard disk activity LED connector (4-pin HDLED1) This LED connector is for the storage add-on card cable connected to the SATA or SAS add-on card. The read or write activities of any device connected to the SATA or SAS add-on card causes the front panel LED to light up. USB 2.0 connectors (5-1 pin USB14; 10-1 USB78) These connectors allow you to connect a USB 2.0 module for additional USB 2.0 front or rear panel ports.
  • Page 51 USB-chargeable devices, optimized power efficiency, and backward compatibility with USB 2.0. Serial General Purpose Input/Output connector (6-1 pin SGPIO1) The SGPIO 1 connector is used for the Intel Rapid Storage Technology Enterprise SGPIO interface that controls the LED pattern generation, device information, and general purpose data. ASUS TS100-E10-PI4 3-11...
  • Page 52 • These are not jumpers! DO NOT place jumper caps on the fan connectors! • All fans feature the ASUS Smart Fan technology. Serial port connector (10-1 pin COM1) This connector is for the serial COM port. Connect the serial port module cable to one of these connectors, then install the module to a slot opening at the back of the system chassis.
  • Page 53 The system may become unstable or may not boot up if the power is inadequate. • This motherboard supports ATX2.0 PSU or later version. • Ensure that your PSU can provide at least the minimum power required by your system. ASUS TS100-E10-PI4 3-13...
  • Page 54 10. System panel connector (20-1 pin PANEL1) This connector supports several chassis-mounted functions. 1. System power LED (3-pin PLED) This 3-pin connector is for the system power LED. Connect the chassis power LED cable to this connector. The system power LED lights up when you turn on the system power, and blinks when the system is in sleep mode. Message LED (2-pin MLED) This 2-pin connector is for the message LED cable that connects to the front message LED.
  • Page 55 Locator LED cables to these 2-pin connector. The LEDs will light up when the Locator button is pressed. Locator Button/Switch (2-pin LOCATORBTN) These leads are for the locator button on the front panel. This button queries the state of the system locator. ASUS TS100-E10-PI4 3-15...
  • Page 56 12. M.2 (NGFF) connector (NGFF1-2) These connectors allow you to install M.2 devices. • NGFF1 supports PCIe 3.0 x2 and SATA mode M Key design and type 2242 / 2260 / 2280 / 22110 PCIe and SATA storage devices. • NGFF2 supports SATA mode M Key design and type 2242 / 2260 / 2280 / 22110 SATA storage devices.
  • Page 57 The signal is then generated as a chassis intrusion event. By default, the pin labeled “Chassis Signal” and “Ground” are shorted with a jumper cap. Remove the jumper caps only when you intend to use the chassis intrusion detection feature. ASUS TS100-E10-PI4 3-17...
  • Page 58 15. LPT connector (26-1 pin LPT1) The LPT (Line Printing Terminal) connector supports devices such as a printer. LPT standardizes as IEEE 1284, which is the parallel port interface on IBM PC-compatible computers. 16. Front panel audio connector (10-1 pin AAFP) This connector is for a chassis-mounted front panel audio I/O module that supports HD Audio.
  • Page 59 This connector is for an additional Sony/Philips Digital Interface (S/PDIF) port. Connect the S/PDIF Out module cable to this connector, then install the module to a slot opening at the back of the system chassis. The S/PDIF module is purchased separately. ASUS TS100-E10-PI4 3-19...
  • Page 60 Chapter 3: Motherboard Information 3-20...

  • Page 61: Chapter 4: Bios Setup

    Chapter 4: BIOS Setup BIOS Setup This chapter tells how to change the system settings through the BIOS Setup menus. Detailed descriptions of the BIOS parameters are also provided.

  • Page 62: Managing And Updating Your Bios

    BIOS in the future. Copy the original motherboard BIOS using the BUPDATER utility. 4.1.1 ASUS CrashFree BIOS 3 utility The ASUS CrashFree BIOS 3 is an auto recovery tool that allows you to restore the BIOS file when it fails or gets corrupted during the updating process. You can update a corrupted BIOS file using a USB flash drive that contains the updated BIOS file.

  • Page 63: Asus Ez Flash Utility

    4.1.2 ASUS EZ Flash Utility The ASUS EZ Flash Utility feature allows you to update the BIOS without having to use a DOS-based utility. Before you start using this utility, download the latest BIOS from the ASUS website at www.asus.com. To update the BIOS using EZ Flash Utility: Insert the USB flash disk that contains the latest BIOS file into the USB port. Enter the BIOS setup program. Go to the Tool menu then select ASUS EZ Flash Utility.

  • Page 64: Bupdater Utility

    The BUPDATER utility allows you to update the BIOS file in the DOS environment using a bootable USB flash disk drive with the updated BIOS file. Updating the BIOS file To update the BIOS file using the BUPDATER utility: Visit the ASUS website at www.asus.com and download the latest BIOS file for the motherboard. Save the BIOS file to a bootable USB flash disk drive. Copy the BUPDATER utility (BUPDATER.exe) from the ASUS support website at https://www.asus.com/support to the bootable USB flash disk drive you created earlier. Boot the system in DOS mode, then at the prompt, type: BUPDATER /i[filename].CAP where [filename] is the latest or the original BIOS file on the bootable USB flash disk drive, then press <Enter>. A:\>BUPDATER /i[file name].CAP...
  • Page 65 The utility verifies the file, then starts updating the BIOS file. ASUS Tek. EzFlash Utility Current Platform New Platform Platform : P11C-X/AUDIO Platform : P11C-X/AUDIO Version : 0201 Version : 0207 Build date: 12/04/2018 Build date: 01/05/2018 Start Programming Flash. DO NOT SHUTDOWN THE SYSTEM!!! Write DO NOT shut down or reset the system while updating the BIOS to prevent system boot failure! The utility returns to the DOS prompt after the BIOS update process is completed.

  • Page 66: Bios Setup Program

    If the system becomes unstable after changing any BIOS settings, load the default settings to ensure system compatibility and stability. Press <F5> and select Yes to load the BIOS default settings. • The BIOS setup screens shown in this section are for reference purposes only, and may not exactly match what you see on your screen. • Visit the ASUS website (www.asus.com) to download the latest BIOS file for this motherboard. Chapter 4: BIOS Setup...

  • Page 67: Bios Menu Screen

    For changing the security settings Boot For changing the system boot configuration Monitor F or displaying the system temperature, power status, and changing the fan settings Tool For configuring options for special functions Event Logs For changing the event log settings Save & Exit For selecting the save & exit options To select an item on the menu bar, press the right or left arrow key on the keyboard until the desired item is highlighted. ASUS TS100-E10-PI4...

  • Page 68: Menu Items

    4.2.3 Menu items The highlighted item on the menu bar displays the specific items for that menu. For example, selecting Main shows the Main menu items. The other items (Advanced, Chipset, Security, Boot, Monitor, Tool, Event Logs, and Save & Exit) on the menu bar have their respective menu items. 4.2.4 Submenu items A solid triangle before each item on any menu screen means that the item has a submenu. To display the submenu, select the item then press <Enter>.

  • Page 69: Main Menu

    Main menu When you enter the BIOS Setup program, the Main menu screen appears. The Main menu provides you an overview of the basic system information, and allows you to set the system date, time, and language. System Date [Day MM/DD/YYYY] Allows you to set the system date. System Time [HH:MM:SS] Allows you to set the system time. ASUS TS100-E10-PI4...

  • Page 70: Advanced Menu

    Advanced menu The Advanced menu items allow you to change the settings for the CPU and other system devices. Take caution when changing the settings of the Advanced menu items. Incorrect field values can cause the system to malfunction. Chapter 4: BIOS Setup 4-10...

  • Page 71: Cpu Configuration

    [Enabled] or [Software Controlled]. Select Owner EPOCH input type [No change in Owner EPOCHs] Allows you to select the behavior of EPOCH input type. Configuration options: [ No change in Owner EPOCHs] [Change to New Random EPOCHs] [Manual User Defined Owner EPOCHs] SGX Launch Control Policy [Unlocked]s] Allows you to select the behavior of SGX Launch Control Policy. Configuration options: [ Intel Locked] [Unlocked] [Locked] ASUS TS100-E10-PI4 4-11...
  • Page 72 CPU Flex Ratio Override [Disabled] Allows you to enable or disable CPU Flex Ratio Override. Configuration options: [Disabled] [Enabled] The following item appears only when you set CPU Flex Ratio Override to [Enabled]. CPU Flex Ratio Settings [37] Allows you to set the CPU Flex Ratio. This value must be between the Max Efficiency Ratio (LFM) and the Maximum non-turbo ratio set by the Hardware (HFW).

  • Page 73: Power & Performance

    The following items appears only when you set C-States to [Enabled]. Enhanced C-States [Enabled] Allows you to enable or disable C11E. Enable this item to allow the CPU to switch to minimum speed when all cores enter C-State. Configuration options: [Disabled] [Enabled] ASUS TS100-E10-PI4 4-13...

  • Page 74: Server Me Configuration

    C-State Auto Demotion [C1 and C3] This item allows you to configure the C-state auto demotion. Configuration options: [Disabled] [C1] [C3] [C1 and C3] C-State Un-demotion [C1 and C3] This item allows you to configure the C-state Un-demotion. Configuration options: [Disabled] [C1] [C3] [C1 and C3] Package C-State Demotion [C1 and C3] This item allows you to configure the Package C-State Demotion. Configuration options: [Disabled] [C1] [C3] [C1 and C3] Package C-State Un-demotion [C1 and C3] This item allows you to configure the Package C-state Un-demotion. Configuration options: [Disabled] [C1] [C3] [C1 and C3] Package C-state Limit [Auto] This item allows you to select the maximum package C-state limit setting. Configuration options: [ C0/C1] [C2] [C3] [C6] [C7] [C7S] [C8] [C9] [C10] [CPU Default] [Auto] Thermal Monitor [Enabled] Allows you to enable or disable Thermal Monitoring.

  • Page 75: Trusted Computing

    APM Configuration Restore AC Power Loss [Last State] When set to [Power Off], the system goes into off state after an AC power loss. When set to [Power On], the system will reboot after an AC power loss. When set to [Last State], the system goes into either off or on state, whatever the system state was before the AC power loss. Configuration options: [Power Off] [Power On] [Last State] Power On By PCI-E/PCI [Disabled] [Disabled] Disables the PCI or PCIE devices to generate a wake event. [Enabled] Enables the PCI or PCIE devices to generate a wake event. Power On By RTC [Disabled] [Disabled] Disables RTC to generate a wake event. W hen set to [Enabled], the items RTC Alarm Date (Days) and [Enabled] Hour/Minute/Second will become user-configurable with set values. ASUS TS100-E10-PI4 4-15...

  • Page 76: Runtime Error Logging Settings

    4.4.6 Runtime Error Logging Settings Runtime Error Logging System Enabling [Enabled] This item allows you to enable or disable Runtime Error Logging System. Configuration options: [Disabled] [Enabled] 4.4.7 Onboard LAN Configuration Onboard I210 LAN Configuration Intel I210 LAN1 LAN Enable [Enabled] Allows you to enable or disable the Intel LAN. Configuration options: [Disabled] [Enabled] The following item appears only when you set LAN Enable to [Enabled]. Intel LAN ROM Type [PXE] Allows you to select the Intel LAN ROM type.

  • Page 77: Serial Port Console Redirection

    Allows you to set the terminal type. [VT100] ASCII char set. [VT100+] Extends VT100 to support color, function keys, etc. [VT-UTF8] Uses UTF8 encoding to map Unicode chars onto 1 or more bytes. [ANSI] Extended ASCII char set. Bits per second [57600] Selects serial port transmission speed. The speed must be matched on the other side. Long or noisy lines may require lower speeds. Configuration options: [9600] [19200] [38400] [57600] [115200] Data Bits [8] Configuration options: [7] [8] ASUS TS100-E10-PI4 4-17...
  • Page 78 Parity [None] A parity bit can be sent with the data bits to detect some transmission errors. [Mark] and [Space] parity do not allow for error detection. [None] None [Even] parity bit is 0 if the num of 1’s in the data bits is even [Odd] parity bit is 0 if num of 1’s in the data bits is odd [Mark] parity bit is always 1 [Space] parity bit is always 0 Stop Bits [1] Stop bits indicate the end of a serial data packet. (A start bit indicates the beginning.) The standard setting is 1 stop bit. Communication with slow devices may require more than 1 stop bit. Configuration options: [1] [2] Flow Control [Hardware RTS/CTS] Flow control can prevent data loss from buffer overflow. When sending data, if the receiving buffers are full, a “stop” signal can be sent to stop the data flow. Once the buffers are empty, a “start” signal can be sent to re-start the flow. Hardware flow control...

  • Page 79: Intel Txt Information

    Out-of-Band Mgmt Port [COM1] Microsoft Windows Emergency Management Services (EMS) allow for remote management of a Windows Server OS through a serial port. Configuration options: [COM1] Terminal Type [VT-UTF8] Microsoft Windows Emergency Management Services (EMS) allow for remote management of a Windows Server OS through a serial port. Configuration options: [VT100] [VT100+] [VT-UTF8] [ANSI] Bits per second [115200] Microsoft Windows Emergency Management Services (EMS) allow for remote management of a Windows Server OS through a serial port. Configuration options: [9600] [19200] [57600] [115200] Flow Control [None] Microsoft Windows Emergency Management Services (EMS) allow for remote management of a Windows Server OS through a serial port. Configuration options: [None] [Hardware RTS/CTS] [Software Xon/Xoff] 4.4.9 Intel TXT Information You may view the Intel TXT information in this menu. ASUS TS100-E10-PI4 4-19...

  • Page 80: Pci Subsystem Settings

    4.4.10 PCI Subsystem Settings Allows you to configure PCI, PCI-X, and PCI Express Settings. Above 4G Decoding [Disabled] Allows you to enable or disable 64-bit capable devices to be decoded in above 4G address space. It only works if the system supports 64-bit PCI decoding. Configuration options: [Disabled] [Enabled] 4.4.11 USB Configuration Chapter 4: BIOS Setup 4-20...
  • Page 81 Allows you to set the device power-up delay in seconds. Use the <+> or <-> to adjust the value. The values range from 1 to 40. Mass Storage Devices Allows you to select the mass storage device emulation type for devices connected. Configuration options: [Auto] [Floppy] [Forced FDD] [Hard Disk] [CD-ROM] ASUS TS100-E10-PI4 4-21...

  • Page 82: Network Stack Configuration

    4.4.12 Network Stack Configuration Allows you to configure the network stack configuration. Network Stack [Disabled] Allows you to enable or disable UEFI Network Stack. Configuration options: [Disabled] [Enabled] The following items appear only when you set the Network Stack to [Enabled]. Ipv4 PXE Support [Disabled] Enables or disables the Ipv4 PXE Boot Support. If disabled, Ipv4 PXE boot option will not be created. Configuration options: [Disabled] [Enabled] Ipv4 HTTP Support [Disabled] Enables or disables the Ipv4 HTTP Boot Support. If disabled, Ipv4 PXE boot option will not be created. Configuration options: [Disabled] [Enabled] Ipv6 PXE Support [Disabled] Enables or disables the Ipv6 PXE Boot Support. If disabled, Ipv6 PXE boot option will...

  • Page 83: Csm Configuration

    This option allows you to control the BIOS reaction on INT19 trapping by Option ROM. [Immediate] Execute the trap right away. [Postponed] Execute the trap during legacy boot. [Auto] Allow the system to determine automatically. HDD Connection Order [Adjust] This option allows you to select the HDD Connection Order. Some OS require HDD handles to be adjusted. Configuration options: [Adjust] [Keep] Boot Option filter [Legacy only] This option allows you to control the Legacy/UEFI ROMs priority. Configuration options: [UEFI and Legacy] [Legacy only] [UEFI only] ASUS TS100-E10-PI4 4-23...

  • Page 84: Nvme Configuration

    Network / Storage / Video [Legacy] This option allows you to control the execution of UEFI and Legacy PXE/ Storage/ Video OpROM. Configuration options: [UEFI ] [Legacy] Other PCI devices [Legacy] This item determines the OpROM execution policy for devices other than Network, Storage, or Video. Configuration options: [UEFI ] [Legacy] 4.4.14 NVMe Configuration You may view the NVMe controller and Drive information if an NVMe device is connected. 4.4.15 WHEA Configuration Whea Support [Enabled] This item allows you to enable or disable the WHEA support.

  • Page 85: Iscsi Configuration

    4.4.16 iSCSI Configuration Allows you to configure the iSCSi parameters. 4.4.17 Tls Auth Configuration Allows you to configure the Tls Auth. ASUS TS100-E10-PI4 4-25...

  • Page 86: Chipset Menu

    Chipset menu The Chipset menu allow you to change the platform settings. Take caution when changing the settings of the Chipset menu items. Incorrect field values can cause the system to malfunction. 4.5.1 System Agent (SA) Configuration Memory Configuration Maximum Memory Frequency [Auto] Allows you to select the maximum memory frequency setting. Configuration options: [Auto] [2133] [2400] [2667] ECC Support [Enabled] Allows you to enable or disable the ECC support.
  • Page 87 Allows you to set the physical slot number attached to this Port. The number has to be globally unique within the chassis. Use the <+> or <-> to adjust the value. The values range from 0 to 8191. PEG 0:1:2 Max Link Speed [Auto] Allows you to set the Max Link Speed. Configuration options: [Auto] [Gen1] [Gen2] [Gen3] PEG2 Slot Power Limit Value [75] Set the upper limit on power supplied by slot. Use the <+> or <-> to adjust the value. The values range from 0 to 255. ASUS TS100-E10-PI4 4-27...
  • Page 88 PEG2 Slot Power Limit Scale [1.0x] Allows you to select the scale for the Slot Power Limit Value. Configuration options: [1.0x] [0.1x] [0.01x] [0.001x] PEG2 Physical Slot Number [3] Allows you to set the physical slot number attached to this Port. The number has to be globally unique within the chassis. Use the <+> or <-> to adjust the value. The values range from 0 to 8191. PEG 0:1:3 PEG3 Slot Power Limit Value [75] Set the upper limit on power supplied by slot. Use the <+> or <-> to adjust the value.

  • Page 89: Pch-Io Configuration

    Spin Up Device [Disabled] Allows you to enable or disable Spin Up Device. Configuration options: [Disabled] [Enabled] SATA Device Type [Hard Disk Drive] Allows you to identify the SATA port is connected to a solid state drive or a hard disk drive Configuration options: [Hard Disk Drive] [Solid State Drive] ASUS TS100-E10-PI4 4-29...
  • Page 90 HD Audio Configuration HD Audio [Enabled] Allows you to enable or disable the HD Audio. Configuration options: [Disabled] [Enabled] Audio DSP [Disabled] Allows you to enable or disable the Audio DSP. Configuration options: [Disabled] [Enabled] Audio Link Mode [HD Audio Link] Allows you to select the audio link mode. Configuration options: [HD Audio Link] [SSP (I2S)] [Soundwire] [Advanced Link Config] HDA-Link Codec Select [Platform Onboard] Allows you to select the HDA-Link Codec.
  • Page 91 Configuration options: [Disabled] [Enabled] The following items appear only when you set the PCH LAN Controller to [Enabled]. LAN Wake From DeepSx [Enabled] This option allows you to enable or disable wake from DeepSx by the assertion of LAN_WAKE# pin. Configuration options: [Disabled] [Enabled] Wake on LAN Enable [Enabled] This option allows you to enable or disable integrated LAN to wake the system. Configuration options: [Disabled] [Enabled] SLP_LAN# Low on DC Power[Enabled] This option allows you to enable or disable SLP_LAN# Low on DC Power. Configuration options: [Disabled] [Enabled] ASUS TS100-E10-PI4 4-31...

  • Page 92: Security Menu

    Security menu This menu allows a new password to be created or a current password to be changed. The menu also enables or disables the Secure Boot state and lets the user configure the System Mode state. Administrator Password To set an administrator password: 1. Select the Administrator Password item and press <Enter>. 2. From the Create New Password box, key in a password, then press <Enter>. 3. Confirm the password when prompted. To change an administrator password: 1.
  • Page 93 Secure Boot can be enabled if the system is running in User mode with enrolled platform Key (EPK) or if the CSM function is disabled. Configuration options: [Disabled] [Enabled] Secure Boot Mode [Custom] Allows you to set the Secure Boot selector. Configuration options: [Custom] [Standard] ASUS TS100-E10-PI4 4-33...
  • Page 94 Key Management This item only appears when the item Secure Boot Mode is set to [Custom]. The Key Management item allows you to modify Secure Boot variables and set Key Management page. Factory Key Provision [Disabled] Allows you to provision factory default Secure Boot keys when the system is in Setup Mode. Configuration options: [Disabled] [Enabled] Restore Factory keys This item will install all Factory Default keys. Reset to Setup Mode This item appears only when you load the default Secure Boot keys. This item allows you to clear all default Secure Boot keys. Export Secure Boot Variables This item will ask you if you want to save all secure boot variables. Select Yes if you want to save all secure boot variables, otherwise select No. Enroll Efi Image This item will allow the image to run in Secure Boot mode.

  • Page 95: Boot Menu

    Platform Key (PK) / Key Exchange Keys (KEK) / Authorized Signatures (DB) / Forbidden Signatures (DBX) / Authorized TimeStamps (DBT) / OsRecovery Signatures Configuration options: [Erase] [Set New] [Save to File] Boot menu The Boot menu items allow you to change the system boot options. ASUS TS100-E10-PI4 4-35...
  • Page 96 These items specify the boot device priority sequence from the available devices. The number of device items that appears on the screen depends on the number of devices installed in the system. • To select the boot device during system startup, press <F8> when ASUS Logo appears. • To access Windows OS in Safe Mode, please press <F8> after POST. Fast Boot [Disabled] Allows you to enable or disable boot with initialization of a minimal set of devices required to launch active boot option.

  • Page 97: Monitor Menu

    The following item appears only when you set the Fan Speed Control to [Manual Speed Mode]. REAR_FAN1 / CPU_FAN1 / FRNT_FAN1-3 Duty [50] Allows you to set the desired POST Report waiting time from 1 to 10 seconds. Use the <+> or <-> to adjust the value. The values range from 10 to 100. ASUS TS100-E10-PI4 4-37...

  • Page 98: Tool Menu

    Tool menu ASUS EZ Flash Allows you to run ASUS EZ Flash BIOS ROM Utility when you press <Enter>. Refer to the ASUS EZ Flash Utility section for details. 4.10 Event Logs menu The Event Logs menu items allow you to change the event log settings and view the system event logs. 4.10.1 Change Smbios Event Log Settings Press <Enter> to change the Smbios Event Log configuration.

  • Page 99: View Smbios Event Log

    Convert EFI Status Codes to Standard Smbios Type [Disabled] This option allows you to enable or disable converting of EFI Status Codes to Standard Smbios Type (Not all may be translated). Configuration options: [Disabled] [Enabled] 4.10.2 View Smbios Event Log Press <Enter> to view all smbios event logs. ASUS TS100-E10-PI4 4-39...

  • Page 100: Save & Exit Menu

    4.11 Save & Exit menu The Exit menu items allow you to save or discard your changes to the BIOS items. Pressing <Esc> does not immediately exit this menu. Select one of the options from this menu or <F10> from the legend bar to exit. Save Changes and Reset Exit System setup after saving the changes.

  • Page 101: Chapter 5: Raid Configuration

    Chapter 5: RAID Configuration RAID Configuration This chapter provides instructions for setting up, creating, and configuring RAID sets using the available utilities.

  • Page 102: Setting Up Raid

    Setting up RAID ® The motherboard supports the Intel Rapid Storage Technology enterprise Option ROM Utility with RAID 0, RAID 1, RAID 10, and RAID 5 support. 5.1.1 RAID definitions RAID 0 (Data striping) optimizes two identical hard disk drives to read and write data in parallel, interleaved stacks.

  • Page 103: Installing Hard Disk Drives

    Go to the Chipset Menu > PCH-IO Configuration > SATA And RSTe Configuration, then press <Enter>. Set SATA Mode to [RAID]. Press <F10> to save your changes and exit the BIOS Setup. Refer to Chapter 4 for details on entering and navigating through the BIOS Setup. ASUS TS100-E10-PI4...

  • Page 104: Intel ® Rapid Storage Technology Enterprise Sata Option Rom Utility

    ® Intel Rapid Storage Technology enterprise SATA Option ROM Utility The Intel Rapid Storage Technology enterprise SATA Option ROM utility allows you to ® create RAID 0, RAID 1, RAID 10 (RAID 1+0), and RAID 5 set from Serial ATA hard disk drives that are connected to the Serial ATA connectors supported by the Southbridge.

  • Page 105: Creating A Raid Set

    ]-Prev/Next [TAB]-(M)aster [SPACE]-(R)ecovery [ENTER]-Done Use the up/down arrow keys to move the selection bar then press <Space> to select a disk. A small triangle before the Port number marks the selected drive. Press <Enter> when you are done. ASUS TS100-E10-PI4...
  • Page 106 Use the up/down arrow keys to select the stripe size for the RAID array (for RAID 0, 10 and 5 only) then press <Enter>. The available stripe size values range from 4 KB to 128 KB. The following are typical values: RAID 0: 128KB RAID 10:...

  • Page 107: Deleting A Raid Set

    <N> to return to the DELETE VOLUME menu. DELETE VOLUME VERIFICATION ALL DATA IN THE VOLUME WILL BE LOST! (This does not apply to Recovery volumes) Are you sure you want to delete volume “Volume0”? (Y/N): ASUS TS100-E10-PI4...

  • Page 108: Resetting Disks To Non-Raid

    5.2.3 Resetting disks to Non-RAID Take caution before you reset a RAID volume hard disk drive to non-RAID. Resetting a RAID volume hard disk drive deletes all internal RAID structure on the drive. To reset a RAID set: From the utility main menu, select 3. Reset Disks to Non-RAID and press <Enter>. Press the up/down arrow keys to select the drive(s) or disks of the RAID set you want to reset, then press <Space>.

  • Page 109: Exiting The Intel ® Rapid Storage Technology Enterprise Sata Option Rom Utility

    Rebuild completes in the operating system. Select the port of destination disk for rebuilding (ESC to exit): Port Drive Model Serial # Size XXXXXXXXXXX XXXXXXXX XXX.GB ]-Previous/Next [ENTER]-Select [ESC]-Exit Select a destination disk with the same size as the original hard disk. ASUS TS100-E10-PI4...
  • Page 110 The utility immediately starts rebuilding after the disk is selected. When done, the status of the degraded RAID volume is changed to “Rebuild”. Intel(R) Rapid Storage Technology enterprise - SATA Option ROM - 3.6.0.1023 Copyright(C) 2003-12 Intel Corporation. All Rights Reserved. MAIN MENU 1.

  • Page 111: Setting The Boot Array In The Bios Setup Utility

    Use up/down arrow keys to select the boot priority and press <Enter>. See the Boot menu section of Chapter 4 for more details. From the Exit menu, select Save Changes & Exit, then press <Enter>. When the confirmation window appears, select Yes, then press <Enter>. ASUS TS100-E10-PI4 5-11...

  • Page 112: Intel ® Rapid Storage Technology Enterprise (Windows)

    ® Intel Rapid Storage Technology enterprise (Windows) The Intel Rapid Storage Technology enterprise allows you to create RAID 0, RAID 1, RAID ® 10 (RAID 1+0), and RAID 5 set(s) from Serial ATA hard disk drives that are connected to the Serial ATA connectors supported by the Southbridge.

  • Page 113: Creating A Raid Set

    Select Volume Size tab, you can drag the bar to decide the volume size. Click Next. If you do not want to keep the data on one of the selected disks, select NO when • prompted. If you want to Enable volume write-back cache or Initialize volume, click • Advanced. ASUS TS100-E10-PI4 5-13...
  • Page 114 Confirm the volume creation, than click Create Volume to continue. This process could take a while depending on the number and size of the disks. You can continue using other applications during this time. Wait until the process is completed, then click OK when prompted. You still need to partition your new volume using Windows Disk Management before adding any data.

  • Page 115: Changing A Volume Type

    OK. The available stripe size values range from 4 KB to 128 KB. The following are typical values: RAID 0: 128KB RAID 10: 64KB RAID 5: 64KB We recommend a lower stripe size for server systems, and a higher stripe size for multimedia computer systems used mainly for audio and video editing. ASUS TS100-E10-PI4 5-15...

  • Page 116: Deleting A Volume

    5.3.3 Deleting a volume Be cautious when deleting a volume. You will lose all data on the hard disk drives. Before you proceed, ensure that you back up all your important data from your hard drives. To delete a volume: From the utility main menu, select the volume (exp.

  • Page 117: Preferences

    Allow you to set to show the notification area icon and show system information, warning, or errors here. E-Mail Preferences Allow you to set to sent e-mail of the following events: • Storage system information • Storage system warnings • Storage system errors ASUS TS100-E10-PI4 5-17...
  • Page 118 Chapter 5: RAID Configuration 5-18...

  • Page 119: Chapter 6: Driver Installation

    Chapter 6: Driver Installation Driver Installation This chapter provides the instructions for installing the necessary drivers for different system components.

  • Page 120: Raid Driver Installation

    RAID driver installation After creating the RAID sets for your server system, you are now ready to install an operating system to the independent hard disk drive or bootable array. This part provides the instructions on how to install the RAID controller drivers during OS installation. 6.1.1 Creating a USB flash drive with RAID drive ®...
  • Page 121 Click Browse to continue. Locate the driver in the corresponding folder of the Support DVD or USB flash drive and then click OK to continue. Select the RAID controller driver you need from the list and click Next. ASUS TS100-E10-PI4...
  • Page 122 When the system finishes loading the RAID driver, Replace the motherboard Support DVD with the Windows Server installation disc. • Remove the USB flash drive. • Select the drive to install Windows and click Next. Setup then proceeds with the OS installation. Follow the onscreen instructions to continue.

  • Page 123: Management Applications And Utilities Installation

    • The contents of the support DVD are subject to change at any time without notice. Visit the ASUS website (www.asus.com) for the latest updates on software and utilities. ®...

  • Page 124: Installing The System Drivers

    6.4 Installing the system drivers This section provides the instructions on how to install the system drivers. You will need to ® manually install the system drivers on a Windows operating system. To install the system drivers: Restart the computer, and then log on with Administrator privileges. Insert the support DVD into the optical drive.
  • Page 125 Follow the onscreen instructions to complete the installation. ASUS TS100-E10-PI4...
  • Page 126 Chapter 6: Driver Installation...

  • Page 127: Appendix

    Appendix Appendix This appendix includes additional information that you may refer to when configuring the motherboard.

  • Page 128: P11C-X/Audio Block Diagram

    P11C-X/AUDIO block diagram Appendix...

  • Page 129: Q-Code Table

    Recovery condition triggered by user (Forced recovery) Recovery process started Recovery firmware image is found Recovery firmware image is loaded F5 – F7 Reserved for future AMI progress codes Recovery PPI is not available Recovery capsule is not found (continued on the next page) ASUS TS100-E10-PI4...
  • Page 130 Code Description Invalid recovery capsule FB – FF Reserved for future AMI error codes DXE Core is started NVRAM initialization Installation of the PCH Runtime Services 63 – 67 CPU DXE initialization is started PCI host bridge initialization System Agent DXE initialization is started System Agent DXE SMM initialization is started 6B –...
  • Page 131 System is waking up from the S3 sleep state System is waking up from the S4 sleep state System has transitioned into ACPI mode. Interrupt controller is in PIC mode. System has transitioned into ACPI mode. Interrupt controller is in APIC mode. ASUS TS100-E10-PI4...

  • Page 132: Notices

    Notices Federal Communications Commission Statement This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: • This device may not cause harmful interference, and • This device must accept any interference received including interference that may cause undesired operation.
  • Page 133 ASUS follows the green design concept to design and manufacture our products, and makes sure that each stage of the product life cycle of ASUS product is in line with global environmental regulations. In addition, ASUS disclose the relevant information based on regulation requirements.
  • Page 134 ASUS products sold in Vietnam, on or after September 23, 2011,meet the requirements of the Vietnam Circular 30/2011/TT-BCT. Các sản phẩm ASUS bán tại Việt Nam, vào ngày 23 tháng 9 năm2011 trở về sau, đều phải đáp ứng các yêu cầu của Thông tư 30/2011/TT-BCT của Việt Nam.

  • Page 135: Asus Contact Information

    ASUS contact information ASUSTeK COMPUTER INC. Address 4F, No. 150, Li-Te Rd., Peitou, Taipei 112, Taiwan Telephone +886-2-2894-3447 +886-2-2890-7798 Web site https://www.asus.com Technical Support Telephone +86-21-38429911 +86-21-58668722 ext: 9101 Online Support https://www.asus.com/support/Product/ContactUs/Services/ questionform/?lang=en ASUSTeK COMPUTER INC. (Taiwan) Address 4F, No. 150, Li-Te Rd., Peitou, Taipei 112, Taiwan...
  • Page 136 +1-510-608-4555 Web site https://www.asus.com/us/ Technical Support Support fax +1-812-284-0883 General support +1-812-282-2787 Online support https://www.asus.com/support/Product/ContactUs/Services/ questionform/?lang=en-us ASUS COMPUTER GmbH (Germany and Austria) Address Harkort Str. 21-23, 40880 Ratingen, Germany +49-2102-959911 Web site https://www.asus.com/de/ Technical Support Telephone +49-1805-010923 Support Fax +49-2102-959911 Online support https://www.asus.com/support/Product/ContactUs/Services/...
  • Page 137 Web site https://www.asus.com/nl/ Technical Support Telephone +31-(0)591-5-70292 +31-(0)591-666853 E-mail advance.rma.eu@asus.com Online Support https://www.asus.com/support/Product/ContactUs/Services/ questionform/?lang=nl-nl ASUS Polska Sp. z o.o. (Poland) Address Ul. Postępu 6, 02-676 Warszawa, Poland Web site https://www.asus.com/pl/ Technical Support Telephone +48-225718033 Online Support https://www.asus.com/support/Product/ContactUs/Services/ questionform/?lang=pl-pl ASK-Service (Russia and CIS) г.Москва, ул.
  • Page 138 A-12 Appendix...

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