Chevrolet 2007 Silverado 1500 Pickup Owner's Manual page 644

In many instances, mechanical failures are
covered under Chevrolet's Bumper-to-Bumper
warranty, and the duration of the Base Warranty
Coverage for Canadian customers of the new
Vehicle Limited Warranty. However, any cost for
parts and labor for non-warranty repairs are
the responsibility of the driver.
For prompt and efficient assistance when calling,
please provide the following to the Roadside
Assistance Representative:
•
Your name, home address, and home
telephone number.
•
Telephone number of your location.
•
Location of the vehicle.
•
Model, year, color, and license plate number.
•
Odometer reading, Vehicle Identification
Number (VIN), and delivery date of the vehicle.
•
Description of the problem.
While we hope you never have the occasion to
use our service, it is added security while traveling
for you and your family. Remember, we are
only a phone call away.
644
U.S. customers call Chevrolet Roadside
Assistance: 1-800-CHEV-USA (1-800-243-8872),
text telephone (TTY) users, call 1-888-889-2438,
Canadian customers call 1-800-268-6800.
Chevrolet and General Motors of Canada Limited
reserve the right to limit services or reimbursement
to an owner or driver when, in their sole
discretion, the claims become excessive in
frequency or type of occurrence.
Roadside Assistance is not part of or included in
the coverage provided by the New Vehicle Limited
Warranty. Chevrolet and General Motors of
Canada Limited reserve the right to make any
changes or discontinue the Roadside Assistance
program at any time without notification.
Towing and Road Service Exclusions
Specifically excluded from Roadside Assistance
coverage are towing or services for vehicles
operated on a non-public roadway or highway,
fines, impound towing caused by a violation
of local, Municipal, State, Provincial, or Federal
law, and mounting, dismounting or changing
of snow tires, chains, or other traction devices.