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Model G-P1 24-Feb-05 RG104001a RTB Correction The items in bold italics have been corrected or added. Subject: Prepared by: Engine firmware release note for G-P1 K. Moriizumi From: 1st Tech. Support Sec. Service Support Dept. Classification: Troubleshooting Part information Action required...
Electrical Service manual revision Paper path Transmit/receive Retrofit information Other ( This RTB has been issued to announce the printer system firmware release information for the Model G-P1 controller board. Printer system Version Program No. Effective Date 1.02 G1045243A 1st mass production 1.03...
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Model G-P1 24-Feb-05 RG104003b RTB Correction The items in bold italics have been corrected or added. Subject: Prepared by: Controller firmware (printer) release note for G-P1 S. Tomoe From: 1st Tech. Support Sec. Service Support Dept. Classification: Troubleshooting Part information...
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PAGE: 1/2 Model: Date: No.: Model G-P1 8-Mar-05 RG104004 Subject: Prepared by: Notice for selecting the account count S. Tomoe From: 1st Tech. Support Sec. Service Support Dept. Classification: Troubleshooting Part information Action required Mechanical Electrical Service manual revision...
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Model J-P2CF Before 04A Model K-P3 Before 04A Model C-P1 Before 04A Model J-P3 Before 04A Model PL-P1 Before 04A Model G-P1 04A and later 04A and later Model C-P2 04A and later Model K-P4 MFPs Model Group System Network...
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echnical ulletin PAGE: 2/15 Reissued: 15-Apr-05 Model: Date: No.: General RTB 15-Nov-04 RGene019a The following models do not support RFU: • Printers: Model K-P1/P2, Model J-P1, Model A-P3, Model U-P1, Model AR-P1, and not GW products • MFPs: Model A-C2/C3, Model R-C2, Model U-C1, Model MT-C1, and not GW products 3.
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echnical ulletin PAGE: 3/15 Reissued: 15-Apr-05 Model: Date: No.: General RTB 15-Nov-04 RGene019a Ftp settings and commands: • User name (default): Before 04A: rsysupdate 04A and later: admin • Password (default): Before 04A: password 04A and later: (no password) Note: These default passwords are the same as the administrator passwords. •...
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Auto Model C-P1 Auto Auto Auto Auto Model J-P3 Auto Auto Auto Auto Auto Model PL-P1 Auto Auto Auto Auto Model G-P1 Auto Auto Auto Auto Auto Model C-P2 Auto Auto Auto Auto Auto Model K-P4 Auto Auto Auto Auto...
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echnical ulletin PAGE: 5/15 Reissued: 15-Apr-05 Model: Date: No.: General RTB 15-Nov-04 RGene019a 5.2 Preparation Before you update the firmware by RFU, carry out three items as shown below. 5.2.1 Checking the IP address For a machine with static IP address: •...
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echnical ulletin PAGE: 6/15 Reissued: 15-Apr-05 Model: Date: No.: General RTB 15-Nov-04 RGene019a 5.3 RFU for Windows 1. Open a command prompt. [Start]-[Program]-[Accessories]-[Command Prompt] 2. Logon to the machine using ftp. C:\> ftp xxx.xxx.xxx.xxx Specify the machine's IP address Connected to xxx.xxx.xxx.xxx. (Product name) FTP server (1.00)ready.
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echnical ulletin PAGE: 7/15 Reissued: 15-Apr-05 Model: Date: No.: General RTB 15-Nov-04 RGene019a 6. Enter "get version.txt -" to check the machine's firmware version. 200 PORT command successful. 150 Opening ASCII mode data connection for 'version.txt'. PartNo. Module Name Version Module ID ---------------------------------------------------------------------------------------------- G0000000...
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echnical ulletin PAGE: 8/15 Reissued: 15-Apr-05 Model: Date: No.: General RTB 15-Nov-04 RGene019a When the machine starts to receive the file, the following message appears on the machine's control panel and normal machine functions are disabled. Display panel (MFPs) Display (Printers) ROM Update Receiving Data 10.
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echnical ulletin PAGE: 9/15 Reissued: 15-Apr-05 Model: Date: No.: General RTB 15-Nov-04 RGene019a 11. After the firmware has been updated, the machine must restart. This may be automatic depending on the firmware and model. 12. Enter "bye" to exit ftp. ftp>...
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echnical ulletin PAGE: 10/15 Reissued: 15-Apr-05 Model: Date: No.: General RTB 15-Nov-04 RGene019a 5.5 Firmware Update for Centronics (IEEE1284) Note: • Firmware update via a centronics interface does not require a password. • The only method of recovery available via a centronics interface is an IC or SD card.
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echnical ulletin PAGE: 11/15 Reissued: 15-Apr-05 Model: Date: No.: General RTB 15-Nov-04 RGene019a 5.6 Checking the Result of the Update Check that the firmware has been updated. Note: • After transmitting the firmware file from the computer, it takes approximately 3 to 5 minutes for updating to complete and the machine to restart.
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Type1 Model C-P1 Type1 Type1 Type1 Type1 Model J-P3 Type1 Type3 Type3 Type3 Type1 Model PL-P1 Type1 Type1 Type1 Type1 Model G-P1 Type1 Type1 Type1 Type1 Type1 Model C-P2 Type1 Type1 Type1 Type1 Type1 Model K-P4 Type1 Type1 Type1 Type1...
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echnical ulletin PAGE: 13/15 Reissued: 15-Apr-05 Model: Date: No.: General RTB 15-Nov-04 RGene019a Important: Do not turn the main power off while you perform any of the procedures. Procedure for type 1: 1. Restore power to the machine. The machine will wait for the operator to start the update.
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echnical ulletin PAGE: 14/15 Reissued: 15-Apr-05 Model: Date: No.: General RTB 15-Nov-04 RGene019a TROUBLESHOOTING 7.1 Checking the error status You can check the error status using ftp. Check whether an error occurred by viewing errlog.txt. This file is in the same directory as version.txt.
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echnical ulletin PAGE: 15/15 Reissued: 15-Apr-05 Model: Date: No.: General RTB 15-Nov-04 RGene019a 7.2 Error Code List Error Description/Causes Solutions Code The machine cannot be updated. Check that the machine is idle, and then try updating again. • The machine is processing a print job.
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Electrical Service manual revision Paper path Transmit/receive Retrofit information Other ( This RTB has been issued to announce the printer system firmware release information for the Model G-P1 controller board. Printer system Version Program No. Effective Date 1.02 G1045243A 1st mass production 1.03...
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PAGE: 2/2 Reissued: 29-Jun-05 Model: Date: No.: Model G-P1 24-Feb-05 RG104002c Version Title Symptom Corrected Firmware update The user authentication data is cleared during a firmware update. As a result, the new firmware cannot be installed with RC Gate.
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Model G-P1 24-Feb-05 RG104003c RTB Correction The items in bold italics have been corrected or added. Subject: Prepared by: Controller firmware (printer) release note for G-P1 K. Moriizumi From: 1st Tech. Support Sec. Service Support Dept. Classification: Troubleshooting Part information...
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PAGE: 2/2 Reissued: 29-Jun-05 Model: Date: No.: Model G-P1 24-Feb-05 RG104003c Version Title Symptom Corrected 1.07.2 Some features of a Some features of a customization were added as standard: customization The IP address is displayed on the LCD.
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PAGE: 1/3 Model: Date: No.: Model G-P1 29-Jun-05 RG104005 Subject: Prepared by: Envelope wrinkles K. Moriizumi From: 1st Tech. Support Sec. Service Support Dept. Classification: Troubleshooting Part information Action required Mechanical Electrical Service manual revision Paper path Transmit/receive...
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PAGE: 2/3 Model: Date: No.: Model G-P1 29-Jun-05 RG104005 2-1.Fusing pressure adjustment procedure 1) Remove the upper cover of the fusing unit. (4 screws) 2) Install the screws in the screw holes of the fusing pressure lever in both sides of the fusing unit as shown in Fig.1.
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PAGE: 3/3 Model: Date: No.: Model G-P1 29-Jun-05 RG104005 2-2 Fusing SP mode settings To correct the fusing ability after reducing the fusing pressure, the following SP setting changes are required. [Fusing Temp.] Fusing Temperature (Paper Type, Mode, Color, Process Speed) Paper Type ->...
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Model G-P1 29-Jun-05 RG104006a RTB Reissue This is the correction of the version of the Websys. Subject: Prepared by: Controller firmware (Websys) release note for G-P1 K. Moriizumi From: 1st Tech. Support Sec. Service Support Dept. Classification: Troubleshooting Part information...
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PAGE: 1/1 Model: Date: No.: Model G-P1 29-Jun-05 RG104007 Subject: Prepared by: Controller firmware (NIB) release note for G-P1 K. Moriizumi From: 1st Tech. Support Sec. Service Support Dept. Classification: Troubleshooting Part information Action required Mechanical Electrical Service manual revision...
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PAGE: 1/2 Model: Date: No.: Model G-P1 20-Jul-05 RG104008 Subject: Prepared by: Required actions after cleared NVRAM data K. Moriizumi From: 1st Tech. Support Sec. Service Support Dept. Classification: Troubleshooting Part information Action required Mechanical Electrical Service manual revision...
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Model G-P1 24-Feb-05 RG104001b RTB Correction The items in bold italics have been corrected or added. Subject: Prepared by: Engine firmware release note for G-P1 K. Moriizumi From: 1st Tech. Support Sec. Service Support Dept. Classification: Troubleshooting Part information Action required...
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PAGE: 2/2 Reissued: 8-Sep-05 Model: Date: No.: Model G-P1 24-Feb-05 RG104001b Version Title Symptom Corrected 1.11 Fusing 1. The default fusing temperature for low- temperature temperature environments was changed for defaults Plain Paper Type 1: 167 ! ! ! ! 170ºC 2.
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Electrical Service manual revision Paper path Transmit/receive Retrofit information Other ( This RTB has been issued to announce the printer system firmware release information for the Model G-P1 controller board. Printer system Version Program No. Effective Date 1.02 G1045243A 1st mass production 1.03...
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PAGE: 2/2 Reissued: 5-Sep-05 Model: Date: No.: Model G-P1 24-Feb-05 RG104002d Version Title Symptom Corrected Firmware update The user authentication data is cleared during a firmware update. As a result, the new firmware cannot be installed with RC Gate.
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Model G-P1 24-Feb-05 RG104003d RTB Correction The items in bold italics have been corrected or added. Subject: Prepared by: Controller firmware (printer) release note for G-P1 K. Moriizumi From: 1st Tech. Support Sec. Service Support Dept. Classification: Troubleshooting Part information...
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PAGE: 2/2 Reissued: 8-Sep-05 Model: Date: No.: Model G-P1 24-Feb-05 RG104003d Version Title Symptom Corrected 1.07.2 Some features of a Some features of a customization were added as standard: customization added The IP address is displayed on the LCD.
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Model G-P1 29-Jun-05 RG104007a RTB Reissue The items in bold italics have been added. Subject: Prepared by: Controller firmware (NIB) release note for G-P1 K. Moriizumi From: 1st Tech. Support Sec. Service Support Dept. Classification: Troubleshooting Part information Action required...
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Electrical Service manual revision Paper path Transmit/receive Retrofit information Other ( This RTB has been issued to announce the Security module (DESS) firmware release information for the Model G-P1 controller board. Security module Version Program No. Effective Date 2.06.2 B1805957B 1st mass production 3.06.2...
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Electrical Service manual revision Paper path Transmit/receive Retrofit information Other ( This RTB has been issued to announce the printer system firmware release information for the Model G-P1 controller board. Printer system Version Program No. Effective Date 1.02 G1045243A 1st mass production 1.03...
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PAGE: 2/2 Reissued: 2-Nov-05 Model: Date: No.: Model G-P1 24-Feb-05 RG104002e Version Title Symptom Corrected 1.06.01 Communication A communication error occurs between the Error mainframe and RC Gate. Firmware update The user authentication data is cleared during a firmware update.
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Model G-P1 24-Feb-05 RG104003e RTB Correction The items in bold italics have been corrected or added. Subject: Prepared by: Controller firmware (printer) release note for G-P1 K. Moriizumi From: 1st Tech. Support Sec. Service Support Dept. Classification: Troubleshooting Part information...
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PAGE: 2/2 Reissued: 2-Nov-05 Model: Date: No.: Model G-P1 24-Feb-05 RG104003e Version Title Symptom Corrected 1.07.2 Some features of a Some features of a customization were added as standard: customization added The IP address is displayed on the LCD.
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Model G-P1 29-Jun-05 RG104007b RTB Reissue The items in bold italics have been added. Subject: Prepared by: Controller firmware (NIB) release note for G-P1 K. Moriizumi From: 1st Tech. Support Sec. Service Support Dept. Classification: Troubleshooting Part information Action required...
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PAGE: 2/2 Reissued:2-Nov-05 Model: Date: No.: Model G-P1 29-Jun-05 RG104007b Version Symptom Corrected The firmware cannot be updated if the administrator password is blank via RC Gate. 4.15.2 Fixed: Firmware update via Web Image Monitor will fail if the Administrator has a username or password consisting of 24 bytes or more.
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Electrical Service manual revision Paper path Transmit/receive Retrofit information Other ( This RTB has been issued to announce the controller firmware (Network DocBox) release information for the Model G-P1 controller board. Network DocBox Version Program No. Effective Date 0.14 G1045242 1st mass production 1.00.1...
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PAGE: 1/1 Model: Date: No.: Model G-P1 22-Feb-06 RG104011 Subject: Prepared by: Top cover open sensor K. Moriizumi From: 1st Tech. Support Sec. Service Support Dept. Classification: Troubleshooting Part information Action required Mechanical Electrical Service manual revision Paper path...
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PAGE: 1/3 Model: Date: No.: Model G-P1 7-Apr-06 RG104012 Subject: Prepared by: Meter Charge Mode K.Moriizumi From: 1st Tech. Support Sec. Service Support Dept. Classification: Troubleshooting Part information Action required Mechanical Electrical Service manual revision Paper path Transmit/receive...
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PAGE: 2/3 Model: Date: No.: Model G-P1 7-Apr-06 RG104012 Please correct your service manual page 1-12. Item SP No. Function Default Meter charge SP 5930 1 Specifies whether the meter charge mode is enabled or disabled. Meter charge mode enabled: •...
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PAGE: 3/3 Model: Date: No.: Model G-P1 7-Apr-06 RG104012 Please correct your service manual page 5-69. 5930 [Meter Click Ch.] Meter Click Charge 5930 001 *EGB Enables or disables the Meter Charge mode. When enabling the Meter Charge mode, the “Counter”...
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Model G-P1 24-Feb-05 RG104001c RTB Correction The items in bold italics have been corrected or added. Subject: Prepared by: Engine firmware release note for G-P1 K. Moriizumi From: 1st Tech. Support Sec. Service Support Dept. Classification: Troubleshooting Part information Action required...
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PAGE: 2/2 Reissued: 10-Apr-06 Model: Date: No.: Model G-P1 24-Feb-05 RG104001c Version Title Symptom Corrected 1.11 Fusing temperature 1. The default fusing temperature for low- defaults temperature environments was changed for Plain Paper Type 1: 167 170C 2. A new segment was added to the machine’s...
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Electrical Service manual revision Paper path Transmit/receive Retrofit information Other ( This RTB has been issued to announce the printer system firmware release information for the Model G-P1 controller board. Printer system Version Program No. Effective Date 1.02 G1045243A 1st mass production 1.03...
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PAGE: 2/2 Reissued: 10-Apr-06 Model: Date: No.: Model G-P1 24-Feb-05 RG104002f Version Title Symptom Corrected 1.06.01 Communication A communication error occurs between the Error mainframe and RC Gate. Firmware update The user authentication data is cleared during a firmware update.
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Model G-P1 24-Feb-05 RG104003f RTB Correction The items in bold italics have been corrected or added. Subject: Prepared by: Controller firmware (printer) release note for G-P1 K. Moriizumi From: 1st Tech. Support Sec. Service Support Dept. Classification: Troubleshooting Part information...
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PAGE: 2/2 Reissued: 7-Apr-06 Model: Date: No.: Model G-P1 24-Feb-05 RG104003f Version Title Symptom Corrected 1.07.2 Some features of a Some features of a customization were added as standard: customization added The IP address is displayed on the LCD.
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Model G-P1 24-Feb-05 RG104003g RTB Correction The items in bold italics have been corrected or added. Subject: Prepared by: Controller firmware (printer) release note for G-P1 K. Moriizumi From: 1st Tech. Support Sec. Service Support Dept. Classification: Troubleshooting Part information...
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PAGE: 2/3 Reissued: 21-Apr-06 Model: Date: No.: Model G-P1 24-Feb-05 RG104003g Version Title Symptom Corrected 1.06.1 Stall If a duplex job is sent using the RPCS driver and cancelled from the operation panel or PC, the device may stall.
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PAGE: 3/3 Reissued: 21-Apr-06 Model: Date: No.: Model G-P1 24-Feb-05 RG104003g Version Title Symptom Corrected 1.11 Fixed: The device might stall if it receives a PCL XL job containing an image. Only images created by specific graphics applications such as Route66 will trigger the problem.
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Model G-P1 29-Jun-05 RG104006b RTB Reissue This is the correction of the version of the Websys. Subject: Prepared by: Controller firmware (Websys) release note for G-P1 K. Moriizumi From: 1st Tech. Support Sec. Service Support Dept. Classification: Troubleshooting Part information...
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PAGE: 2/2 Reissued: 26-Apr-06 Model: Date: No.: Model G-P1 29-Jun-05 RG104006b Version Title Symptom Corrected 1.08 Batch Fixed: Some of the device settings specified Configuration using the WebSmartDeviceMonitor version2.0 function Batch Configuration function, might not be applied to target devices.
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Electrical Service manual revision Paper path Transmit/receive Retrofit information Other ( This RTB has been issued to announce the printer system firmware release information for the Model G-P1 controller board. Printer system Version Program No. Effective Date 1.02 G1045243A 1st mass production 1.03...
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PAGE: 2/3 Reissued: 2-May-06 Model: Date: No.: Model G-P1 24-Feb-05 RG104002g Version Title Symptom Corrected 1.05 Double count The total counter and optional counters are incremented twice (+2) for one sheet. Conditions: The paper is fed from the Bypass tray.
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PAGE: 3/3 Reissued: 2-May-06 Model: Date: No.: Model G-P1 24-Feb-05 RG104002g Version Title Symptom Corrected 1.10 Meter charge mode Other changes (specification change): PM alert messages will be displayed even in Meter Click Mode (refer to RTB RG104012).
Paper path Transmit/receive Retrofit information Product Safety Other ( The Service Manual for Models G-P1/G-P2/G-P2L was corrected as follows: Section 4 Troubleshooting Page 4-5 Change “SC221” to “SC220”. (This is because SC221 does not exist). Leading edge laser detection error: [Y]...
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Electrical Service manual revision Paper path Transmit/receive Retrofit information Other ( This RTB has been issued to announce the printer system firmware release information for the Model G-P1 controller board. Printer system Version Program No. Effective Date 1.12 G1045243L September 2008 production 1.11...
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PAGE: 2/3 Reissued: 09-Sep-08 Model: Date: No.: Model G-P1 24-Feb-05 RG104002h Version Title Symptom Corrected 1.10 Meter charge mode Other changes (specification change): PM alert messages will be displayed even in Meter Click Mode (refer to RTB RG104012).
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PAGE: 3/3 Reissued: 09-Sep-08 Model: Date: No.: Model G-P1 24-Feb-05 RG104002h Version Title Symptom Corrected 1.05 Double count The total counter and optional counters are incremented twice (+2) for one sheet. Conditions: The paper is fed from the Bypass tray.
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Model G-P1 24-Feb-05 RG104003h RTB Correction The items in bold italics have been corrected or added. Subject: Prepared by: Controller firmware (printer) release note for G-P1 K. Moriizumi From: 1st Tech. Support Sec. Service Support Dept. Classification: Troubleshooting Part information...
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PAGE: 2/3 Reissued: 09-Sep-08 Model: Date: No.: Model G-P1 24-Feb-05 RG104003h Version Title Symptom Corrected 1.10 Meter charge mode Other changes (specification change): PM alert messages will be displayed even in Meter Click Mode (refer to RTB RG104012).
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PAGE: 3/3 Reissued: 09-Sep-08 Model: Date: No.: Model G-P1 24-Feb-05 RG104003h Version Title Symptom Corrected Blank page print The setting for Blank Page Print is cleared when the main power is turned Off/On. 1.02 1st mass production...
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PAGE: 1/1 Model: Date: No.: G-P1 21-Oct-09 RG104014 Subject: Prepared by: Harness - Fusing:Drawer, Harness - Power Supply K. Moriizumi Unit From: 2nd Tech Support Sec. Service Support Dept. Classification: Troubleshooting Part information Action required Mechanical Electrical Service manual revision...
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PAGE: 1/1 Model: Date: No.: G-P1 08-Dec-09 RG104015 Subject: Prepared by: Shaft - Development K. Moriizumi From: 2nd Overseas Tech Support Sec., 2nd PQM Dept. Troubleshooting Part information Action required Classification: Mechanical Electrical Service manual revision Paper path...
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Information on Print Speed Correction for the G-P1/P2/P3 Please note the following explanation on print speed correction, which is mentioned in the Service Manual for the model G-P3 (Section 6, pg. 399) and G-P1 (pg. 6-61). Corrections for Small Paper Sizes (less than A5) These corrections prevent too much heating of the fusing unit when paper widths less than A5 are used.
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Paper path Transmit/receive Retrofit information Product Safety Other ( Tier 2 Old part New part Description Q’ty Page Index Note number number GW500003 Rotary Switch: Paper Size 1 – 0 Sensor Change/Reason: This part is not used on the G-P1.