Philips 19P4 User Manual
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Philips 19P4 User Manual

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www.philips.com/welcome
EN User manual
Customer care and warranty
Troubleshooting & FAQs
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19P4

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Summary of Contents for Philips 19P4

  • Page 1 19P4 www.philips.com/welcome EN User manual Customer care and warranty Troubleshooting & FAQs...

  • Page 2: Table Of Contents

    4.1 Resolution & Preset Modes ....24 5. Power Management ......25 6. Regulatory Information .....26 7. Customer care and warranty ..33 7.1 Philips’ Flat Panel Monitors Pixel Defect Policy ..........33 7.2 Customer Care & Warranty ....35 8. Troubleshooting & FAQs ....39 8.1 Troubleshooting ..........39...

  • Page 3: Important

    1. Important • Please use approved power cord provided 1. Important by Philips all the time. If your power cord is missing, please contact with your local This electronic user’s guide is intended for service center. (Please refer to Customer anyone who uses the Philips monitor.

  • Page 4: Notational Descriptions

    1. Important • Temperature: 0-40°C 32-95°F 1.2 Notational Descriptions • Humidity: 20-80% RH The following subsections describe notational Important information for Burn-in/Ghost conventions used in this document. image Notes, Cautions and Warnings • Always activate a moving screen saver Throughout this guide, blocks of text may be program when you leave your monitor accompanied by an icon and printed in bold or unattended.

  • Page 5: Disposal Of Product And Packing

    WEEE performance of the organization's product, service and activities. From the planning, design and production stages, Philips emphasizes the important of making products that can easily be recycled. At Philips, end-of-life management primarily entails participation in national take-back initiatives and recycling programs whenever possible,...

  • Page 6: Setting Up The Monitor

    2. Setting up the monitor Install the base 2. Setting up the monitor 1. Place the monitor face down on a smooth surface. Pay attention not to scratch or damage the screen. 2.1 Installation Package contents user s manual 使用产品前请阅读使用说明 保留备用...

  • Page 7: Operating The Monitor

    2. Setting up the monitor Connecting to your PC 2.2 Operating the monitor Description of the control buttons Kensington anti-theft lock VGA input DVI input DisplayPort Audio input AC power input Zero power Switch USB downstream USB upstream Earphone jack Switch monitor’s power ON and Connect to PC OFF.
  • Page 8 On-Screen Display. You can use this as a On-Screen Display (OSD) is a feature in all reference when you want to work your way Philips LCD monitors. It allows an end user to around the different adjustments later on. adjust screen performance or select functions...
  • Page 9 2. Setting up the monitor Resolution notification Height adjustment This monitor is designed for optimal performance at its native resolution, 1280 × 1024 @ 60 Hz. When the monitor is powered on at a different resolution, an alert is displayed on screen: Use 1280 × 1024 @ 60 Hz for best results.

  • Page 10: Remove The Base Assembly For Vesa Mounting

    2. Setting up the monitor Note 2.3 Remove the Base Assembly for This monitor accepts a 100mm x 100mm VESA- VESA Mounting Compliant mounting interface. Before you start disassembling the monitor base, please follow the instructions below to avoid any possible damage or injury. 1.

  • Page 11: Image Optimization

     experience.  How does it work?  SmartImage is an exclusive, leading edge Philips technology that analyzes the content displayed • Office: Enhances text and dampens on your screen. Based on a scenario you select, brightness to increase readability and SmartImage dynamically enhances the contrast, reduce eye strain.

  • Page 12: Smartcontrast

    The new SmartControl Premium software moving objects on screen, enhance contrast by Philips allows you to control your monitor ratio for bright and dark scheme, this via an easy to use on-screen graphic interface.
  • Page 13 3. Image Optimization • You can adjust more options without wizard by Standard pane. Start with Standard pane Adjust menu • Adjust Menu allows you to adjust Brightness, Contrast, and Resolution. • You can follow the instruction and do the adjustment.
  • Page 14 3. Image Optimization 1. "Show Me" starts color calibration tutorial. 2. Start - starts the 6-step color calibration sequence. 3. Quick View loads the before/after images. 4. To return to Color home pane, click the Cancel button. 5. Enable color calibration - by default is on. If unchecked, does not allow for color calibration to happen, dimes out start and quick view buttons.
  • Page 15 3. Image Optimization First Color Calibration Screen Eco Power menu • Previous button is disabled until the second color screen. • Next goes to the succeeding target (6-targets). • Final next goes File > Presets pane. Options menu • Cancel closes the UI and returns to the plug in page.
  • Page 16 3. Image Optimization Option>Auto Pivot. menu. Disabled removes SmartControl Premium from the right click context menu. • Enable Task Tray icon is checked (On) by default. Enable context menu shows the task tray menu for SmartControl Premium. A right click on the task tray icon displays the menu options for Help, Technical Support.
  • Page 17 3. Image Optimization Help menu Options>Theft Deterrence - Theft Deterrence Pane will only be active when selecting Theft Help>User Manual - Will only be active when Deterrence Mode from the drop-down Plug-in selecting User Manual from the drop-down menu. Help menu. On a non-supported display capable of DDC/CI, only the Help and Options tabs are available.
  • Page 18 3. Image Optimization Context Sensitive menu The task tray has five entries: The Context Sensitive menu is Enabled by • Help - Access to User Manual file: Open default. If Enable Context Menu has been User Manual file using the default browser checked in the Options>Preferences pane, then window.

  • Page 19: Smartdesktop Guide

    3. Image Optimization When the window and mouse cursor are within 3.4 SmartDesktop Guide the region, the region will become highlighted. SmartDesktop Note SmartDesktop is in SmartControl Premium. If the outline of the region is not visible when Install SmartControl Premium and select dragging the window, “Show windows contents SmartDesktop from Options.
  • Page 20 3. Image Optimization Title Bar Options • Identify Partition – Displays the outline Desktop partition can be accessed from the title grid on the desktop for the current parti- tion. bar of the active window. This provides a quick and easy way to manage the desktop as well as •...
  • Page 21 3. Image Optimization • Find Windows – In some cases, the user may have sent multiple windows to the same partition. Find Windows will show all open windows and move the selected window to the forefront. • Desktop Partition – Desktop Partition shows the current selected partition and allows the user to quickly change to any of the partitions shown in the drop down.
  • Page 22 3. Image Optimization SmartDesktop Partition Definitions Name Description Image Full Desktop Applies all settings to the entire desktop. Vertical Assesses the screen resolution and divides the display into two evenly sized vertical regions. For 90/270 maintain vertical configuration. Horizontal Assesses the screen resolution and divides the display into two evenly sized horizontal regions.
  • Page 23 3. Image Optimization Name Description Image Horizontal Split Assesses the screen resolution and divides the display Bottom into two evenly sized horizontal regions, the bottom region is single, the top region is spilt into two evenly sized regionsFor 90 Partition 1&2 on right side Vertical Partition 3 on left side Vertical.For 270 Partition 1&2 on left side Vertical Partition 3 on right side Vertical.

  • Page 24: Technical Specifications

    4. Technical Specifications 4. Technical Specifications Picture/Display Monitor Panel Type IPS-ADS Backlight Panel Size 19" (48.3 cm) Aspect Ratio Pixel Pitch 0.293 x 0.293 mm Brightness 250 cd/m² SmartContrast 20,000,000:1 Contrast Ratio (typ.) 1000:1 Response time 14ms SmartResponse time (typ.) 5ms(GtG) Optimum Resolution 1280 x 1024 @ 60Hz...
  • Page 25 4. Technical Specifications On Mode(ECO mode) 10W (typ.) Power(EnergyStar test method) Energy Consumption AC Input Voltage AC Input Voltage AC Input Voltage at 100VAC, 50Hz at 115VAC, 60Hz at 230VAC, 50Hz Normal Operation (typ.) 14.7W 14.7W 14.7W Sleep (Standby) <0.3W (typ.) <0.3W (typ.) <0.3W (typ.) <0.2W (typ.)

  • Page 26: Resolution & Preset Modes

    4.1 Resolution & Preset Modes 1. EPEAT Gold or Silver is valid only where Maximum Resolution Philips registers the product. Please visit 1280 x 1024 @ 60 Hz (analog input) www.epeat.net for registration status in 1280 x 1024 @ 60 Hz (digital input) your country.

  • Page 27: Power Management

    5. Power Management 5. Power Management If you have VESA DPM compliance display card or software installed in your PC, the monitor can automatically reduce its power consumption when not in use. If an input from a keyboard, mouse or other input device is detected, the monitor will 'wake up' automatically.

  • Page 28: Regulatory Information

    6. Regulatory Infomation headsets) Acoustic performance – protection 6. Regulatory Information against sound spikes (headsets) and fan noise (projectors, computers) Ergonomically designed Congratulations! keyboard (notebooks) This product is TCO Certified-for Sustainable IT Electrical Safety, minimal electro-magnetic TCO Certified is an international third party Emissions Third Party Testing sustainability certification for IT All certified product models have been tested...
  • Page 29 RoHs directive mandating restrictions requirement of Information Technology on hazardous substances in electrical and Equipment). electronic equipment have been adhered to in order to make Philips monitors safe to use • EN55024:2010 (Immunity requirement of throughout its life cycle. Information Technology Equipment).
  • Page 30 6. Regulatory Infomation Energy Star Declaration Changes or modifications not expressly approved by the party responsible for (www.energystar.gov) compliance could void the user's authority ® As an ENERGY STAR Partner, we to operate the equipment. have determined that this product Use only RF shielded cable that was supplied ®...
  • Page 31 6 Regulatory Infomation EN 55022 Compliance (Czech Republic Only) nuisibles aux communications radio. Cependant, rien ne peut garantir l'absence d'interférences dans le cadre d'une installation particulière. Si cet appareil est la cause d'interférences nuisibles pour la réception des signaux de radio ou de télévision, ce qui peut être décelé...
  • Page 32 6. Regulatory Infomation North Europe (Nordic Countries) Information Ergonomie Hinweis (nur Deutschland) Der von uns gelieferte Farbmonitor entspricht Placering/Ventilation den in der "Verordnung über den Schutz vor VARNING: Schäden durch Röntgenstrahlen" festgelegten FÖRSÄKRA DIG OM ATT HUVUDBRYTARE Vorschriften. OCH UTTAG ÄR LÄTÅTKOMLIGA, NÄR DU STÄLLER DIN UTRUSTNING PÅPLATS.
  • Page 33 India please How to connect a plug visit the below web link. The wires in the mains lead are coloured in http://www.india.philips.com/about/sustainability/ accordance with the following code: recycling/index.page BLUE -“NEUTRAL”(“N”) Information for U.K. only BROWN -“LIVE”(“L”)
  • Page 34 6. Regulatory Infomation 环保使用期限 此标识指期限(十年),电子信息产品中含有 的有毒有害物质或元素在正常使用的条件 下不会发生外泄或突变,电子信息产品用户 使用该电子信息产品不会对环境造成严重 污染或对其人身、财产造成严重损害的期 限。 China RoHS The People's Republic of China released a regulation called "Management Methods for Controlling Pollution by Electronic Information 《废弃电器电子产品回收处理管理条例》 Products" or commonly referred to as China 提示性说明 RoHS. All products produced and sold for China market have to meet China RoHS request.

  • Page 35: Customer Care And Warranty

    No manufacturer can guarantee the types of bright dot defects. that all panels will be free from pixel defects, but Philips guarantees that any monitor with an unacceptable number of defects will be repaired or replaced under warranty. This notice explains the different types of pixel defects and defines acceptable defect levels for each type.
  • Page 36 In order to qualify for repair or replacement due to pixel defects during the warranty period, a TFT Monitor panel in a Philips flat panel monitor must have pixel or sub pixel defects exceeding the tolerances listed in the following tables.

  • Page 37: Customer Care & Warranty

    7.2 Customer Care & Warranty For warranty coverage information and additional support requirement valid for your region, please visit www.philips.com/support website for details. You may also contact your local Philips Customer Care Center number listed below. Contact Information for WESTERN EUROPE region:...
  • Page 38 Estonia FUJITSU +372 6519972(workshop) Georgia Esabi +995 322 91 34 71 +36 1 814 8080(General) Hungary Profi Service +36 1814 8565(For AOC&Philips only) Kazakhstan Classic Service I.I.c. +7 727 3097515 +371 67460399 Latvia ServiceNet LV +371 27260399 +370 37 400160(general)
  • Page 39 Mon.~Fri. 9:00am-6:00pm Macau Technology Ltd. Macau: Sat. 9:00am-1:00pm Tel: (853)-0800-987 REDINGTON INDIA Tel: 1 800 425 6396 India Mon.~Fri. 9:00am-5:30pm SMS: PHILIPS to 56677 +62-21-4080-9086 Mon.~Thu. 08:30-12:00; 13:00- PT. CORMIC (Customer Hotline) Indonesia 17:30 SERVISINDO PERKASA +62-8888-01-9086 Fri. 08:30-11:30; 13:00-17:30"...
  • Page 40 7. Customer care and warranty +84 8 38248007 Ho Chi Minh City FPT Service Informatic +84 5113.562666 Mon.~Fri. 8:00-12:00, 13:30-17:30 Vietnam Company Ltd. - Ho Chi Danang City Sat. 8:00-12:00 Minh City Branch +84 5113.562666 Can tho Province EA Global Supply Chain Philippines (02) 655-7777;...

  • Page 41: Troubleshooting & Faqs

    Disconnect the monitor from mains power after you have tried these solutions, contact source immediately for safety Philips customer service representative. • Contact with Philips customer service representative immediately. Common Problems Imaging Problems No Picture (Power LED not lit) Image is not centered •...

  • Page 42: Smartcontrol Premium Faqs

    8. Troubleshooting & FAQs Image appears blurred, indistinct or too dark For further assistance, refer to the Consumer Information Centers list and contact Philips • Adjust the contrast and brightness on customer service representative. On-Screen Display. An "after-image", "burn-in" or "ghost image"...

  • Page 43: General Faqs

    75 Hz to see if that removes the I forgot my PIN for Theft Deterrence disturbance. Function. How can I do? Ans.: Philips Service center has a right to Q3: W hat are the .inf and .icm files on the ask for legitimate identification and CD-ROM? How do I install the drivers authorization, in order to establish (.inf and .icm)?
  • Page 44 Can I connect my LCD monitor to any warranty conditions. PC, workstation or Mac? How should I clean the LCD surface? Yes. All Philips LCD monitors are fully Ans.: compatible with standard PCs, Macs Ans.: For normal cleaning, use a clean, soft and workstations.
  • Page 45 8. Troubleshooting & FAQs may cause "burn in", also known as "after-imaging" or "ghost imaging", on your screen. "Burn-in", "after-imaging", or "ghost imaging" is a well-known phenomenon in LCD panel technology. In most cases, the "burned in" or "atter-imaging" or "ghost imaging" will disappear gradually over a period of time after the power has been switched off.
  • Page 46 © 2014 Koninklijke Philips N.V. All rights reserved. Philips and the Philips Shield Emblem are registered trademarks of Koninklijke Philips N.V. and are used under license from Koninklijke Philips N.V. Specifications are subject to change without notice. Version:M419PQE1T...

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