Carrier Infinity SYSTXCCWIC01-B Installation Instructions Manual
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Carrier Infinity SYSTXCCWIC01-B Installation Instructions Manual

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SYSTXCCITC01 ---B, SYSTXCCWIC01 ---B,
SYSTXCCICF01 ---B, SYSTXCCWIF01 ---B
Infinityr System Control
Installation Instructions
NOTE: Read the entire instruction manual before starting the installation.
NOTE: Please refer to the literature provided with the connected HVAC equipment
for more details on system operations with specific pieces of equipment.
The features and functions outlined in the Installation Instructions reflect Version
1.3 or later software. Occupancy sensing compatibility is only available with Series
B Infinity System Controls. See the Infinity System Control product page on the
HVACPartners.com
www.MyInfinityTouch.Carrier.com website for the latest software release and
literature.
A170203
website
or
the
A180218C
Downloads
section
of
the

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Summary of Contents for Carrier Infinity SYSTXCCWIC01-B

  • Page 1 The features and functions outlined in the Installation Instructions reflect Version 1.3 or later software. Occupancy sensing compatibility is only available with Series B Infinity System Controls. See the Infinity System Control product page on the HVACPartners.com website Downloads section www.MyInfinityTouch.Carrier.com website for the latest software release and literature.
  • Page 2 US Patents: Carrierr U.S. Pat No. 7,243,004, Carrierr U.S. Pat No. 7,775,452, pointSETt U.S. Pat No. 7,415,102...

  • Page 3: Table Of Contents

    TABLE OF CONTENTS PAGE 1.Safety Considerations ..........2.Introduction .
  • Page 4 TABLE OF CONTENTS (cont.) PAGE 4.5. Decorative Trim Plate ........4.5.1.
  • Page 5 TABLE OF CONTENTS (cont.) PAGE 6.Service Menu ........... 6.1.
  • Page 6 TABLE OF CONTENTS (cont.) PAGE 6.3.3. Furnace ..........6.3.3.1.Furnace Airflow .
  • Page 7 TABLE OF CONTENTS (cont.) PAGE 6.3.4.9.Low Air Multiplier ........6.3.4.10.Energy Efficiency .
  • Page 8 TABLE OF CONTENTS (cont.) PAGE 6.3.10. Utility Curtailment ........6.3.11.
  • Page 9 TABLE OF CONTENTS (cont.) PAGE 6.5. Service Information ......... . 6.5.1.
  • Page 10 TABLE OF CONTENTS (cont.) PAGE 6.7. Dealer Logo ..........6.8.

  • Page 11: Safety Considerations

    1. Safety Considerations Improper installation, adjustment, alteration, service, maintenance, or use can cause explosion, fire, electrical shock, or other conditions which may cause death, personal injury or property damage. Consult a qualified installer, service agency or your distributor or branch for information or assistance. The qualified installer or agency must use factory- - authorized kits or accessories when modifying this HVAC system.

  • Page 12: Introduction

    Also, the NIM allows connection of a Carrier HRV or ERV without the need for separate wall control. When using a Carrier HRV or ERV with a zoned system, the Infinity System Zone board allows connection of a Carrier HRV or ERV without the need for separate wall control or NIM.

  • Page 13: Set Time And Date

    3.1. Set Time and Date The time and date can either be set manually or can be synchronized with the web server. From the main screen, touch MENU, on the bottom of the control. The TIME/DATE icon will bring up the time and date menu. A14215 3.1.1.

  • Page 14: Setup Time Zone

    3.1.2. Setup Time Zone The time zone can be selected by selecting the set time zone from the menu. Then select the time zone for the location. Time zones for both US and Canada are included. A14217 3.1.3. Enable Time Synchronization After setting up the time zone, the time synchronization can then be done, after connection to the Internet server.

  • Page 15: Set Dealer Information

    Format your contact information and logo (if applicable) using the PC/MAC Desktop application available at www.MyInfinityTouch.Carrier.com/Infinity/Downloads, and save it to a standard micro SD card. See Section 6.7 for more information. Touch the SERVICE icon for about 10 seconds, touch DEALER LOGO UPLOAD.

  • Page 16: Installation

    Infinity System Control and follow the on screen prompts. More detailed information can be found on HVACPartners.com under: Products and Dashboards > Product Catalog > Residential Controls > Systems Controls > SYSTXCCITC01- - B> Documents > Marketing > Miscellaneous> Infinity System Control Dealer Logo Application - - Instructions.

  • Page 17: Check Equipment

    4.2. Check Equipment Inspect equipment. File a claim with shipping company prior to installation if shipment is damaged or incomplete. 4.3. Location WARNING ELECTRICAL OPERATION HAZARD Failure to follow this warning could result in personal injury or death. Disconnect power before routing control wiring. All wiring must comply with national, state, and local codes.

  • Page 18: Remote Room Sensors

    Exposed to direct light or heat from a lamp, sun, fireplace, or other temperature- - radiating objects which could cause a false reading. Close to or in direct airflow from supply registers. In areas with poor air circulation, such as behind a door or in an alcove. 4.3.2.

  • Page 19: Smart Sensors (For Zoning Applications)

    Damper Control Damper Control Module Module ZS_C Sensor 1 Sensor 2 Sensor 3 Sensor 4 A03233 4.3.3. Smart Sensors (for zoning applications) Any zone may use a Smart Zone Sensor (SYSTXCCSMS01). It provides a temperature display and buttons to adjust the desired temperature in that zone only. It also displays outdoor temperature and indoor humidity sensed at the Zone 1 Infinity System Control.
  • Page 20 NOTE: ABCD bus wiring only requires a four- - wire connection; however, it is good practice to run thermostat cable having more than four wires in the event of a damaged or broken wire during installation. Each communicating device in the Infinity Zone System has a four- - pin connector labeled ABCD.

  • Page 21: Shielded Wire And Communication Bus Configuration

    WARNING ELECTRICAL OPERATION HAZARD Failure to follow this warning could result in personal injury or death. Before installing, modifying, or servicing system, the main electrical disconnect switch must be in the OFF position. There may be more than one disconnect switch. Lock out and tag switch with a suitable warning label.

  • Page 22: Damper Control Module

    ”Daisy chain” wiring, where each communicating component is wired one after another, rather than all components connecting a in ”star” fashion to one point, is preferred. For wiring runs over 100 feet, terminating with a 100 ohm resistor at each end of the chain can help to avoid or mitigate electrical noise problems. 4.4.2.

  • Page 23: Decorative Trim Plate

    4.5. Decorative Trim Plate Sold separately, a thin decorative trim plate is available to hide any marks/screw holes left from the previous thermostat. The trim plate is captured between the backplate and the system control. Align the trim plate around the backplate, and snap on the system control.

  • Page 24: System Control Mounting

    A170245C 4.5.2. System Control Mounting Turn off all power to equipment. If an existing Infinity Control or other control is being replaced: Remove existing control from wall. Disconnect wires from existing control. Discard or recycle old control. NOTE: Mercury is a hazardous waste, if existing control contains any mercury, it MUST be disposed of properly.
  • Page 25 Secure mounting plastic to wall using two screws and anchors provided. Adjust length and routing of each wire to reach each wire entry on the connector backplate. Strip 1/4- - in (6.4 mm) of insulation from each wire. Match and connect thermostat wires to proper terminals on control backplate. See wiring diagrams in Section 8.0.

  • Page 26: Humidifier Connections

    4.6. Humidifier Connections A 24VAC bypass or fan powered humidifier may be installed. NOTE: Do NOT use a traditional humidistat to control humidifier operation. If a humidifier is installed, let the Infinity System Control operate humidifier. 4.6.1. Bypass Humidifier A bypass humidifier should be wired directly to the furnace or fan coil HUM and 24VAC COM terminals.

  • Page 27: Searching For Indoor Unit

    5.1. Searching for Indoor Unit The Infinity System Control will light up and display the Carrier logo and then begin the commissioning process by displaying “Searching for indoor unit”. A12177 NOTE: If the Infinity System- - compatible indoor equipment (package unit indoor section, gas furnace or fan coil) cannot be found, the control will display “Indoor...

  • Page 28: Searching For Outdoor Unit

    A12178 5.2. Searching for Outdoor Unit The Infinity System Control will then proceed to communicate with the outdoor unit by displaying “Searching for outdoor unit”. This includes Infinity small packaged products (SPP) and Infinity System geothermal units. NOTE: If the outdoor unit cannot be found, the control will display “Outdoor unit not found”.

  • Page 29: Indoor Evaporator Selection

    19VS air conditioner, a screen will appear to select the installed indoor evaporator coil. This selection is used to adequately calculate the refrigerant charge required while in the heat pump charging screens under Refrigerant Charging, Section 6.6. Select “other” for non- - Carrier evaporators. 5.4. Electric Heater Selection If the indoor equipment is a fan coil, the control will display “Searching for heater”...

  • Page 30: Hydronic Heat Application

    5.4.1. Hydronic Heat Application The Infinity System Control supports two types of Hydronic Heat applications: 1. Hot water coil in combination with an FE fan coil and heat pump, or hot water coil as sole heat source with an FE fan coil. 2.

  • Page 31: Searching Sam Module (If Applicable)

    5.5. Searching for SAM Module (If Applicable) “Searching for SAM Module” will appear on the screen to determine if a System Access Module, used for home automation only, is connected to the system. The SYSTXCCSAM01 is not compatible with this control. The compatible modules are SYSTXCCRCT01 and SYSTXCCRWF01.

  • Page 32: Filter Type Selection

    A12185 5.7. Filter Type Selection The installer will next be prompted to select the air filter type installed with the Infinity System. After the selection is made, touch NEXT. Air Filter: 1- - in. to 4- - in. media filter EAC: high voltage electronic air cleaner Air Purifier: Infinityr Series or Performancet Series Air Purifier 5.8.

  • Page 33: Airflow Verification Check

    installation process. See the Infinity System HVAC equipment Installation Instructions for more details, as provided. Example: SPP Equipment Summary Screen A13120 5.11. Airflow Verification Check The airflow verification check screen will appear next, as the system performs this operation. This process will take about 1- - 1/2 minutes to complete. When completed, a screen will appear displaying the results of the check.

  • Page 34: Duct Assessment (Zoned Systems Only)

    detection operation will not be affected. Press NEXT when the airflow verification check is complete. NOTE: The airflow verification check occurs at initial installation, or when FULL INSTALLATION or AIRFLOW VERIFICATION TEST are selected in the INSTALLATION & SERVICE menu. 5.12.
  • Page 35 problem, it will default the measurements into equal sizes, with 10% leakage, and display the zone number for the suspected zone damper. NOTE: The daily duct assessment will occur even if static pressure monitoring is disabled. This is done to ensure that the system will continue to provide proper airflow for all installed equipment, since duct system changes may occur at any time, such as opened or closed registers.

  • Page 36: Service Menu

    6. Service Menu The Service menus contain a set of vital information. This information enables the installer or service person to view a summary of what has been installed, etc. This information is not covered in the Owner’s Manual. To enter service menus, touch menu, then touch and hold the SERVICE icon, for at least ten seconds, until the icon turns green.

  • Page 37: Equipment Summary

    A170181C 6.1. Equipment Summary Touch EQUIPMENT SUMMARY to show indoor unit type and model number, outdoor unit type (and model number if a 2- - stage unit), filter type, any accessories that are installed, and the number of zones in the system. To return to the previous screen, touch BACK.

  • Page 38: Installation

    Example: SPP Equipment Summary Screen A13121C 6.2. Installation Touch INSTALLATION to perform the start- - up process in order to learn all equipment in system. Select FULL INSTALLATION, then touch NEXT to initiate the process. Touch Airflow Verification Test to perform a duct assessment. This can be done if duct modifications have been made since installation of the Infinity System Control.

  • Page 39: Set Up

    NOTE: For Small Packaged Products (SPP), please use the following instructions for Set- - up (Section 6.3), Checkout (Section 6.4), and Service (Section 6.5): - - For PAC AC Indoor and OAC HP Indoor, follow Fan Coil instructions. - - For Gas PAC Indoor and Gas PHP Indoor, follow Furnace instructions. - - For all PAC Outdoor, follow AC/Heat Pump instructions.
  • Page 40 Geo HP PAC AC outdoor PAC HP outdoor GAS PAC outdoor GAS PHP outdoor Once the equipment has been selected, the appropriate menus will be displayed.

  • Page 41: Thermostat

    6.3.1. Thermostat First touch SETUP, then touch THERMOSTAT to set up the parameters for the Infinity System Control. A180039 6.3.1.1. Auto Mode set up Once the auto changeover option has been selected, touch SAVE. Enable or Disable: Choose to enable or disable auto changeover mode Default = Enable Default = Enable Simultaneous Heat/Cool: Choose to turn simultaneous heat cool demand...
  • Page 42 If Simultaneous Heat/Cool is turned OFF, Auto changeover time: Adjustable from 5 to 120 minutes Default = 30 minutes NOTE: AUTO mode is intended to switch between Heating and Cooling modes based on temperature demand. A gradual auto transition is the energy- - conscious default that will satisfy the majority of customers.

  • Page 43: 2.Heat/Cool Deadband

    6.3.1.2. Heat/Cool Deadband The minimum difference enforced between heating and cooling desired temperatures. The deadband does not change when the user changes between Fahrenheit (_F) and Celsius (_C). Ex: A 2_ deadband will be 2_F or 2_C and does not change with units, _F and _C. This can allow one setting to “push” the other to maintain this difference.
  • Page 44 Outdoor temperature: Adjustable from - - 5 to 5_F (- - 3 to 3_C) Default = 0_F Indoor temperature: Adjustable from - - 5 to 5_F (- - 3 to 3_C) Default = 0_F Humidity: Adjustable from - - 10 – 10% Default = 0% NOTE: For single- - zone systems, the indoor temperature offset is on this screen.

  • Page 45: 4.Reset Factory Defaults

    6.3.1.4. Reset factory defaults This option allows the installer to reset certain factory parameters. After the selections are made, touch SAVE. Program Schedule: Reset back to pre- - programmed time and temperature. User Settings: Reset user settings back to pre- - programmed values. Install Settings: Reset installation settings back to pre- - programmed values.

  • Page 46: 6.Smart Recovery On/Off

    6.3.1.6. Smart Recovery On/Off NOTE: ”Smart Recovery” refers to transitions between and among the Home, Sleep and Wake modes. Moving from the Away mode to any other mode is covered by the ”Advanced Smart Setback” feature. Smart Recovery applies to programmable operation only. Smart Recovery causes the system to ramp the system target setpoints to those for the next programmed schedule period to help save energy during period transitions.

  • Page 47: Fan Coil

    6.3.2. Fan Coil First touch SETUP, then touch FAN COIL to set up the parameters for the fan coil unit. A14223 6.3.2.1. Airflow This option allows the installer to select the appropriate air flow based on the needs of the installation. The QUIET airflow means the minimum cooling airflow that the system can safely run (typically 300 CFM/ton).

  • Page 48: 2.Altitude

    NOTE: For Geothermal Heat Pumps, the airflow labels have been changed from EFF325 and EFF350 to EFF1 and EFF2, respectively. Nominal geothermal system airflows for these settings tend to be different than the typical 325 and 350 CFM/ton values. The dehumidify airflow, when set to NORMAL, is allowed to adjust to a minimum to satisfy the dehumidification call.
  • Page 49 function to run longer, greatly improving humidity control in cooling mode. Accumulated electrical energy used while reheating (in kilowatt- - hours) is shown on the Fan Coil Run Hours screen and can be reset there. This option is only available with fan coil systems. Self- - identifying (staging) heaters provide the best performance for re- - heat dehumidification.

  • Page 50: 5.Fan Coil G- - Terminal Alert

    A13229 6.3.2.5. Fan Coil G- - Terminal Alert Use the alert function to select the contact state for an alert. Select Normally Open or Normally Closed, and then save your selection. A13230...

  • Page 51: 6.Fan Coil G- - Terminal Label

    Shutdown: This setup option selects the change of state required for shutdown. . Select Normally Open or Normally Closed, and then save your selection. A13231 6.3.2.6. Fan Coil G Terminal Alert Label Once the G Terminal Alert label has been entered, it is shown both on the main screen and in the notification email when the alert becomes active.

  • Page 52: Furnace

    6.3.3. Furnace First touch SETUP, then touch FURNACE to set up the parameters for the furnace unit. A14225A 6.3.3.1. Furnace Airflow Selects the airflow of the furnace when heating. EFFICIENCY is the airflow used to meet specified ratings, COMFORT is a decreased airflow used to increase the output air temperature and provide increased comfort.

  • Page 53: 2.Ac/Hp Airflow

    6.3.3.2. AC/HP Airflow NOTE: For Geothermal Heat Pumps, this option will be shown as ’Geo HP’ airflow. This option elects the airflow of the furnace when cooling, heat pump heating, and dehumidification when used with a geothermal heat pump. The QUIET airflow means the minimum cooling airflow that the system can safely run (typically 300 CFM/ton).

  • Page 54: 3.Furnace Staging

    After the selections are made, touch SAVE. Cool: Quiet, Comfort, EFF325 (or EFF1), EFF350 (or EFF2), or Max Default = Comfort HP Heat: Comfort, EFF325 (or EFF1), EFF350 (or EFF2), or Max Default = Comfort Dehumidify: Normal or High Default = Normal 6.3.3.3.

  • Page 55: 5.Furnace Off Delay

    Max. modulating limits: Maximum CFM to run a modulating furnace. This will increase the maximum operating capacity of the furnace. Default value is the furnace air flow for the highest heat capacity 6.3.3.5. Furnace Off Delay This option denotes the amount of time the blower will continue to run after heating has shut off.

  • Page 56: 8.Furnace G Terminal

    6.3.3.8. Furnace G Terminal This setup option selects desired operation when the R- - G circuit changes state on the furnace control board depending on setup. Under the function option, FAN turns on fan to selected fan speed when G terminal is energized.

  • Page 57: 10.Furnace G Terminal Alert Label

    A13230 Shutdown: This setup option selects the change of state required for shutdown. Select Normally Open or Normally Closed, and then save your selection. 6.3.3.10 Furnace G Terminal Alert Label Once the G Terminal Alert label has been entered, it is shown both on the main screen and in the notification email when the alert becomes active.

  • Page 58: Ac/Heat Pump

    6.3.4. AC/Heat Pump First touch SETUP, then touch AC/HEAT PUMP to set up the parameters for the AC/Heat Pump unit. NOTE: For Geo HP setup, see Sec 6.3.7. A14227A 6.3.4.1. Latching (Not available for geothermal units) High Cool Latch A13227A...
  • Page 59 System in Control The system will decide which stage should be running to satisfy the cool- ing demand. High Cool Temperature above which only the high stage of cooling will be energized. Only Low Cool The system will only run in low stage cooling. High Heat Latch A13228 System in Control...

  • Page 60: 2.Cooling Lockout

    6.3.4.2. Cooling Lockout Outside temperature below which cooling will not be provided. After the selection is made, touch SAVE. Cooling Lockout Temp: None, 45, 50 or 55 (_F) Default = None NOTE: When simultaneous heating and cooling demand feature is on, the cooling lockout shall be ignored.

  • Page 61: 5.Quiet Shift

    6.3.4.5. Quiet Shift This option turns on Quiet Shift function in 1- - stage or 2- - stage communicating heat pumps. After the selection is made, touch SAVE. NOTE: This option is not available with variable speed heat pumps nor geothermal units.

  • Page 62: 9.Low Air Multiplier

    6.3.4.9 Low Air Multiplier Adjusts the airflow speed on non- - communicating two- - stage units. Choose 0.65 for units with a Bristol compressor, choose 0.80 (default) for units with a Copeland scroll compressor. 6.3.4.10. Energy Efficiency This option is used to input the published ratings of the installed air conditioner or heat pump as part of the energy tracking calculation.

  • Page 63: Stages / Latch For 18Vs

    (- - 9 to 13_C) or None Default = None Defrost with Furnace, Electric Heat or Hydronic: Yes or No Default = Yes For Geothermal units, lockout for auxiliary heat (furnace or electric resis- tance) is not enabled. NOTE: When simultaneous heating and cooling demand feature is ON, the system will try to respect the settings for heat source but may override the settings if the preferred heat source is unable to deliver heat.
  • Page 64 A160188C...

  • Page 65: 1.Freeze Limits

    6.3.7.1. Freeze Limits This setting controls the temperature level to which the loop liquid can drop before the Geo HP unit will stop operating. See the Geo HP Installation Instructions for more details. Typically, 26_F is chosen for open- - loop systems using untreated water;...

  • Page 66: 2.Lockout Count

    6.3.7.2. Lockout Count This setting controls the number of times within an hour that the HPS or LPS trips before the Geo HP compressor will lockout for four hours. After the selection is made, touch SAVE. Lockout Count: 4 or 2 Default = 2 A150180...

  • Page 67: 3.Brownout Override

    6.3.7.3. Brownout Override This option controls the low voltage brownout override function in the Geo HP unit. After the selection is made, touch SAVE. Brownout Override: Active or Inactive Default = Inactive A150181 6.3.7.4. Geothermal HP Energy Tracking Energy tracking for geothermal heat pumps requires the installation of an Entering Water Temperature (EWT) sensor.

  • Page 68: Zoning (If Applicable)

    6.3.8. Zoning (If Applicable) First touch SETUP, then touch ZONING to set up the parameters for the zoning system (if applicable). A12191 6.3.8.1. Disable Zoning This option allows the installer to enable or disable zoning. After the selection is made, touch SAVE. Disable Zoning: Yes or No Default = No...

  • Page 69: 2.Zone Offsets

    6.3.8.2. Zone Offsets This option allows actual temperature offset for each zone, allowing calibration (or deliberate miscalibration) of each sensor. Use the Left (<) or Right (>) buttons to change the zone. After the selection is made, touch SAVE. Temperature Offset: Adjustable between - - 5 to 5_F (- - 3 to 3_C) Default = 0_F 6.3.8.3.

  • Page 70: 4.Duct Assessment Time

    6.3.8.4. Duct Assessment Time NOTE: The daily duct assessment will occur even if static pressure monitoring is disabled. This is done to ensure that the system will continue to provide proper airflow for all installed equipment, since duct system changes may occur at any time, such as opened or closed registers.

  • Page 71: 2.Humidifier

    With this option, the installer has the option of selecting pressure monitoring, the type of filter installed, and the time interval for cleaning. After the selections are made, touch SAVE. Pressure Monitoring (not available or effective with air cleaners that do not use filter media, such as Electric Air Cleaners): Enable or Disable Default = Enable Clean Interval: Selectable from 1 to 18 months...

  • Page 72: 4.Ventilator

    Change Interval: Selectable from 1 to 48 months Default = 12 months 6.3.9.4. Ventilator When a ventilator is installed, the installer has the option of selecting the time interval for cleaning the ventilator. After the selections are made, touch SAVE. Clean Interval: Selectable from 60, 90, 120, 150 or 180 days Default = 90 days NOTE: This option may NOT available with the ERVXXNVA ventilator due to its...
  • Page 73 lows stage when the curtailment function is active. After the selections are made, touch SAVE. A12193 Cooling: Disabled, Low Stage or Turn off Default = Disabled Heat Pump: Disabled, Low Stage or Turn off Default = Disabled...

  • Page 74: Hydronic Airflow

    6.3.11. Hydronic Airflow NOTE: The daily duct assessment will occur even if Hydronic Airflow is set to Off. This is done to ensure that the system will continue to provide proper airflow for all installed equipment, since duct system changes may occur at any time, such as opened or closed registers.

  • Page 75: Check Out

    6.4. Check out WARNING PROPERTY DAMAGE AND/OR PERSONAL INJURY HAZARD Failure to follow this warning could result in property damage, personal injury or death. Before running Check Out mode, make sure that all HVAC equipment is properly installed. See the equipment installation instructions for details and additional safety information.

  • Page 76: Electric Heat

    6.4.1. Electric Heat If you have a fan coil with electric heaters, this menu item will allow the heaters to be exercised. With self- - identifying electric heaters, three stages of electric heat are available to be exercised in any combination. Non- - identifying heaters will only provide one stage of heat;...

  • Page 77: Hydronic

    6.4.3. Hydronic This option allows the hydronic heat relay to be exercised. First, it will energize the relay and turns on the blower. This sequence will be displayed on the screen. After the selections are made, touch START. Hydronic heater check: Selectable from 0 to 120 minutes Default = 5 minutes 6.4.4.

  • Page 78: Heat Pump Heating

    6.4.5. Heat Pump Heating The heat pump heating mode can be exercised with this menu option. With a 2- - stage heat pump, a Low Heat and a High Heat Run Time are independently selectable to exercise. For variable speed heat pumps, you can select the speed at which the heat pump will exercise.

  • Page 79: Heat Pump Cooling

    6.4.6. Heat Pump Cooling The heat pump cooling mode can be exercised with this menu option. With a 2- - stage heat pump, a Low Cool Run Time and a High Cool Run Time are independently selectable to exercise. For variable speed heat pumps, you can select the speed at which the heat pump will exercise.

  • Page 80: Ventilator

    6.4.8. Ventilator The ventilator can be exercised through all of its operating speeds with this menu option. To end the ventilator checkout, touch STOP. Humidifier Check: High, Low or Off NOTE: This option may NOT available with the ERVXXNVA ventilator due to its simplified control design.

  • Page 81: 3.Zone Duct Assessment

    close. Using the Left (<) or Right (>) buttons, the installer can select each zone and verify the damper is fully open while all other dampers remain closed. After proper damper operation has been verified, the installer can now check and verify that each Remote Room Sensor corresponds to the proper zone damper in the same zone.

  • Page 82: Service Information

    6.5. Service Information The Service Info menu will only show the equipment installed in the system. To enter this menu of options, touch SERVICE INFORMATION. A13123A...

  • Page 83: Advanced Diagnostics

    6.5.1. Advanced Diagnostics When viewing the Service Information screen, there is a button labeled View Diagnostics, which provides the top 3 most likely root causes for the most recent fault. NOTE: This feature is only available with compatible models. See the Infinity equipment product data or installation instructions for more information.

  • Page 84: Furnace Status

    6.5.3. Furnace Status The furnace status screen displays relevant information about the furnace operation. To return to the previous screen, touch BACK. To exit the Service menus, touch DONE. A12198 6.5.4. AC Status The AC status screen displays relevant information about the AC operation. To return to the previous screen, touch BACK.

  • Page 85: Heat Pump Status

    6.5.5. Heat Pump Status The heat pump status screen displays relevant information about the heat pump operation. To return to the previous screen, touch BACK. To exit the Service menus, touch DONE. A12200 6.5.6. Geothermal HP Status The Geo HP status screen displays relevant information about the Geo HP operation.

  • Page 86: Zoning Status

    6.5.7. Zoning Status The zoning status screen displays relevant information about the zoning operation. To return to the previous screen, touch BACK. To exit the Service menus, touch DONE. A12201...

  • Page 87: Last 10 System Events

    6.5.8. Last 10 System Events This screen will show the last 10 events that occurred throughout the system. Each entry has the time and date incident recorded. These events are stored in the memory of the control and are resettable in the THERMOSTAT SETUP screen under the RESET FACTORY DEFAULT selection.

  • Page 88: Run/Fault History

    6.5.9. Run/Fault History This information is stored in the equipment circuit boards (if communicating) and displayed on the control. The indoor unit and outdoor unit (if communicating) have the following histories. To return to the previous screen, touch BACK. To exit the Service menus, touch DONE.

  • Page 89: Model/Serial Numbers

    6.5.10. Model/Serial Numbers This menu item allows the installer to view the model number, serial number (if available), and control software version (if available) of all communicating pieces of equipment in the system, including the wall control. This information resides in the original equipment circuit board(s) from the factory.

  • Page 90: Energy Tracking

    6.5.12. Energy Tracking NOTE: Energy Tracking is only available for applicable equipment. See The Product Data for the equipment in question to see if Energy Tracking is available for that device. Both indoor and outdoor units must have energy tracking capability for this feature to function fully.

  • Page 91: Charging

    NOTE: See the outdoor equipment Installation Instructions for information on what conditions CHARGING COOLING and HTG CHECK CHARGE are available. A14232 6.6.1. Charging Within the CHARGING COOLING or HTG CHECK screens, the installer will have the ability to enter the LINESET length and the VAPOR LINE diameter. After the selections are made, touch NEXT.
  • Page 92 Next, the installer will enter the SERVICE VALVE INFORMATION screen. The current liquid line subcool target, stabilization time, mode and speed in rpm, EXV position in percent, indoor airflow in CFM, outdoor coil temperature in _F, indoor temperature in _F, outdoor temperature in _F, compressor discharge pressure in psig, and accumulator suction pressure in psig are displayed on this screen.

  • Page 93: Pump Down

    6.6.2. Pump down Because this system has an inverter controlled compressor, suction pressure transducer and EXV, conventional procedure cannot be used to “pump down” and isolate the refrigerant into the outdoor unit. The control has provisions to assist in performing this function. Select mode to pump down in (COOL or HEAT).

  • Page 94: Exv Position

    Touch DEALER LOGO to upload the dealer logo and contact information from a standard micro SD card connected to the Infinity System Control. The “Dealer Logo Application” PC/MAC Desktop application download available at www.MyInfinityTouch.Carrier.com/Infinity/downloads is required to properly format the dealer logo and contact information for use on the wall control.
  • Page 95 URLs over 30 characters will be split into two lines on the display. The PC/MAC Desktop application to format the dealer logo and contact information can be found at: www.MyInfinityTouch.Carrier.com/Infinity/downloads Download the program and follow the program instructions. Once the dealer logo and contact information have been properly loaded onto the micro SD card, insert the micro SD card into the bottom edge of the Infinity System Control.

  • Page 96: Utility Event Setup

    6.8. Utility Event Setup The utility event setup is used to enable utility events if the home owner is participating in a utility event program. Selecting ON will enable the utility event icon on the main menu. NOTE: See the Owner’s Manual for additional details regarding the setup and configuration of the Utility Event feature.

  • Page 97: Wireless Setup

    Wi- - Fi network connectivity. Please call 1- - 800- - Carrier for support network with Wi- - Fi network set- - up and connection to the MyInfinity Server. The ability to remotely access and adjust the settings of the Infinity System Control with the MyInfinity web and mobile applications is dependent on the compatibility of the user’s computer/network or mobile device, the Infinity System...

  • Page 98: Setup And Status Information (Homeowner's Router)

    7.1 Setup and Status Information (Homeowner’s Router) To establish Wi- - Fir connectivity to the Infinity System Control using the in- - home router or wireless access point the wireless access point SSID and password/passkey must be known for set- - up. A170241C Select WIRELESS from the menu screen.
  • Page 99 On the next screen look for the SSID of the router/access point. After being selected, it will be outlined in faint blue and indicated by a check mark. Then select NEXT. A150175 The selected network will show. Choose an appropriate Wi- - Fi network security mode.
  • Page 100 A13238 After the control has connected to the network, go to www.MyInfinityTouch.Carrier.com to register the unit and begin remote access. This requires the MAC address and serial number of the Infinity System Control. To find the serial number and MAC address of the Infinity System Control, click on Menu, Down Arrow, Wireless and View MyInfinity Registration Info.

  • Page 101: Setup And Status Information (Dealer- - Provided Router)

    1- - 800- - Carrier. When the connection to the MyInfinity web server has been established, the status screen will show Connected for both Wi- - Fi and the server. A13242C 7.2 Setup and Status Information (Dealer- - provided Router) ®...
  • Page 102 A170241C Select WIRELESS from the menu screen Make sure the Wi- - Fi network connection is enabled, by touching ENABLED. Touch SETUP A WI- - FI CONNECTION to begin the process. Next, touch SCAN FOR AVAILABLE ACCESS POINTS. A12115 Select the myHVACxxxxxx connection from the list, then touch NEXT (myHVAC is followed by the last 6 digits of your Wireless Access Point’s MAC address;...
  • Page 103 SSID & Security Key A12357 You may have to use the down arrow to scan to the next screen to find “myHVACxxxxxx”. A12116 Use the on screen keyboard to enter the Wi- - Fir network security key, then touch NEXT. Touch in the security key area, and the keyboard will appear.
  • Page 104 A12118 After your control has connected to the network, go to www.MyInfinityTouch.Carrier.com to register the unit and begin remote access. This requires the MAC address and serial number of the Infinity System Control, NOT the Wireless Access Point. To find the serial number and MAC address of the Infinity System Control, click on Menu, Down Arrow, Wireless and View My Infinity Info.
  • Page 105 If you have any issues, please contact your servicing dealer. When the connection to the MyInfinity web server has been established, the status screen will show Connected for both the Wi- - Fi network and the server. (TP- - LINKr is a trademark of TP- - LINK Technologies Co., Ltd.) A180093...

  • Page 106: Wiring Diagrams

    8. Wiring Diagrams Variable-Speed Furnace/ Fan Coil Communicating AC, HP or GHP* User Interface Green - Data A Green Yellow - Data B Yellow White - COM White Red - 24VAC Optional Remote Room Sensor ABCD Humidifier Connections Connection Sensor (Optional) *NOTE: Some outdoor units do not require the “C”...
  • Page 107 Variable-Speed Furnace/Fan Coil User Interface Green - Data A Yellow - Data B ABCD White - COM Connection Red - 24VAC 1-Spd. Optional Remote Non-Communicating Room Sensor Humidifier Connection Y/Y2 Sensor A12354 Connection Diagram for Furnace or FE Fan Coil with 1- - Stage Air Conditioning...
  • Page 108 Variable-Speed Fan Coil User Interface Green - Data A Yellow - Data B ABCD White - COM Connection Red - 24VAC 1-Spd. Optional Remote Non-communicating Room Sensor Humidifier Connection Sensor A12355 Connection Diagram for FE Fan Coil with Non- - communication 1- - Stage Heat Pump...
  • Page 109 Indoor Communicating Unit AC or HP Zone Control User Interface & Smart Sensor(s) Green Yellow A B C D White A B C D A B C D Humidifier Connection Damper Control module Sensor (Optional) A04018 Zoning Connection for Communicating Indoor Unit with 2- - Stage Communicating Outdoor Unit NOTE: Some outdoor units do not require “C”...
  • Page 110 Indoor Unit Zone Control User Interface & Smart Sensor(s) Green Yellow A B C D White 1-Stage AC A B C D A B C D Humidifier Connection Damper Control Y/Y2 module Sensor A04019 Zoning Connection Diagram for Furnace or FE Fan Coil with Non- - Communicating 1- - Stage Air Conditioning...
  • Page 111 Variable-Speed Zone Control Fan Coil User Interface & Smart Sensor(s) Green Yellow A B C D White 1-Spd. HP A B C D A B C D Humidifier Connection Damper Control module Sensor A07149 Zoning Connection Diagram for FE Fan Coil with Non- - communicating 1- - Stage Heat Pump...
  • Page 112 A160170 NIM Chart...
  • Page 113 A160171 Wiring Diagram Single- - Stage Non- - Communicating Heat Pump NIM...
  • Page 114 A160172 Wiring Diagram Two- - Stage Non- - Communicating Heat Pump NIM...
  • Page 115 FE Fan Coil or Variable Speed Furnace A07114 G Input Wiring for Blower Operation...
  • Page 116 FE Fan Coil or Variable Speed Furnace A07115 G Input Wiring for System Shutdown...

  • Page 117: Statement Information

    9. Statement Information This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference received, including interference that may cause undesired operation.
  • Page 118 Pour se conformer aux limites d’exposition RF FCC et IC pour la population générale / l’exposition incontrôlée, l’antenne utilisée pour cet émetteur doit être installée pour assurer une distance de séparation d’au moins 20 cm de toutes les personnes et fonctionnant conjointement avec toute autre antenne ou émetteur. This Device complies with Industry Canada License- - exempt RSS standard(s).
  • Page 119 NOTES...
  • Page 120 Amazon Alexa is a trademark of Amazon, Inc. or its affiliates. The Bluetooth word mark and logos are owned by Bluetooth SIG, Inc. Copyright 2019 Carrier Corp. S 7310 W. Morris St. S Indianapolis, IN 46231 Edition Date: 03/19 Catalog No: SYSTXCCITC--- 05SI / 997--- 017060--- 5--- R...

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