Troubleshooting > Troubleshooting
Printed Image Trouble
When the following printed image trouble occurs, implement appropriate procedures.
Symptom
Printed images are totally
too light.
Printed images are too dark
even though the background
of the scanned original is
white.
Black dots appear on the
white background when
white original is scanned.
Printed images are fuzzy.
Printed images are skewed.
Checkpoints
Is the paper damp?
Have you changed the density?
Is the toner distributed evenly within the
toner container?
Is EcoPrint mode enabled?
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Have you changed the density?
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Is the device used in an environment
with high humidity or where the
temperature or humidity changes
suddenly?
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Is the paper loaded correctly?
Corrective Actions
Replace the paper with new paper.
Select appropriate density level.
Shake the toner container from side to
side several times.
Disable [EcoPrint] mode.
Make sure the paper type setting is
correct for the paper being used.
Select the [Menu] > [Adjust/Maint.] >
[Service Setting] > [Drum] > [OK] >
[OK].
Select appropriate density level.
Select the [Menu] > [Adjust/Maint.] >
[Service Setting] > [Drum] > [OK] >
[OK].
Select the [Menu] > [Adjust/Maint.] >
[Service Setting] > [MC] > [OK] > [OK]
and increase the adjustment value.
Increase the adjustment value 1 level at
a time from the current value. If there is
no improvement after the value is
increased by 1 level, increase by 1 level
again. If there is still no improvement,
return the setting to the original value.
Select the [Menu] > [Adjust/Maint.] >
[Service Setting] > [Drum2], load A4
paper in the multi purpose tray, and
select [OK] > [OK]. (Except ECOSYS
P3150dn / ECOSYS P3155dn)
Use in an environment that has suitable
humidity.
Select the [Menu] > [Adjust/Maint.] >
[Service Setting] > [Drum] > [OK] >
[OK].
Check the position of the paper width
guides.
10-13
Reference
Page
page 3-2
page 8-12
page 10-4
page 8-12
page 8-9
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page 8-12
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page 3-4