Buick 1993 Roadmaster Owner's Manual page 322

i
STEP TWO
-
If after contacting .a member of
,Dealership Management, it appears your problem cannot
be resolved by the dealership without further help,
.contact the Buick Customer Assistance Center by
calling 1-800-52 1-7300. In .Canada; contact GM of
Canada Customer Assistance Center in Oshawa by
calling 1-800-263-3777 (English) or 1-800-263-7854
(French).
In Mexico, call 254-17-86. In Puerto Rico or U.S. Virgin
locations, contact GM International Export Sales- in
Canada by calling 1-4 16-644-4 1 12.
For prompt assistance, please have the :following
information available to give the Customer Assistance
,Representative:
'
.
Islands, call 1-809-763-13 15. In all other overseas
'
Your name, address, telephone number
. @
'Vehicle Identification Number (This is available
from the vehicle registration or title, or the plate
,
attached to the left top of the instrument .panel 'and
visible through the windshield.)
0
Dealership name and location
'
.
,.e Vehicle delivery date and present mileage
Nature of problem
In order to give your inquiry prompt attention, please
call the'toll-free number listed above. However, if you
'wish to write Buick, write to:
Buick Motor Division,, Customer Assistance Center
902 E. Hamiltou Avenue
Flint, MI 48550.
, .
A listing 'of all Buick Zone Offices and offices,outside
the U.S. which can assist you can also be found in the
warranty booklet.
When contacting Buick, please remember that your
problem will likely be resolved in the dealership, using
the dealership's facilities, equipment and personnel.
That is. why we suggest you follow Step One first if you
have a Droblem,
I
Customer Assistance for the Hearing
or Speech Impaired
To assist owners who have hearing difficulties, Buick
has installed special TDD (Telecommunication Devices
for the Deaf) equipment 'in its Customer Assistance
.
Center. Any hearing or speech impaired customer who
has access to a TDD or a conventional teletypewriter
(TTY) can communicate with Buick by dialing:
1-800-TD-BUICK. (TDD users in Canada can dial
1-800-263-3830.)
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