Bmw Assist - BMW 2010 Z4 Owner's Manual

BMW Assist

BMW Assist*
BMW Assist provides a number of different ser-
vices. For example, the position data of the
vehicle can be transmitted to the BMW Assist
Response Center when an Emergency
*
Request is sent.
Many BMW Assist services depend on the con-
tract individually agreed upon.
After your contract has expired, the BMW
Assist system will be deactivated by the BMW
Assist Response Center without your having to
visit a BMW center. After the BMW Assist sys-
tem has been deactivated, no BMW Assist ser-
vices will be available. The BMW Assist system
can be reactivated by a BMW center after a new
contract has been signed.
Requirements
> The installed BMW Assist system is logged
in to a wireless communications network.
This network must be capable of transmit-
ting the services.
> To transmit position data, the vehicle must
be able to determine the current position.
> To activate and update BMW Assist, a GPS
signal must be available.
> The BMW Assist service contract was
signed with your BMW center or with the
BMW Assist Response Center. The service
must have been fully enabled.
> BMW Assist is activated.
Services offered
>
Emergency Request: when you press the
SOS button, a connection is established to
the BMW Assist Response Center. The
BMW Assist Response Center then speaks
with you and takes further steps to help you.
184
Online Edition for Part no. 01 41 2 602 883 - © 08/09 BMW AG
*
>
>
>
>
>
>
>
Automatic Collision Notification: under cer-
tain conditions, a connection is established
to the BMW Assist Response Center after a
serious accident. If possible, the BMW
Assist Response Center then speaks with
you and takes further steps to help you.
Enhanced Roadside Assistance: BMW
*
Roadside Assistance can be contacted if
assistance is needed in the event of a
breakdown. If possible, the vehicle data
and position data are transmitted during
this call.
Customer Relations: connection with Cus-
tomer Relations for information on all
aspects of your vehicle.
TeleService: data on your vehicle's service
status or required inspections are transmit-
ted to your BMW center, either automati-
cally before a service due date or when you
request a BMW service appointment.
Remote Door Unlock: the BMW Assist
Response Center provides assistance if, for
example, the remote control is not available
and the vehicle needs to be opened.
Stolen Vehicle Recovery: after you report
that your vehicle was stolen to the police,
the BMW Assist Response Center can
determine its position.
In addition to these services, the optional
Convenience Plan offers concierge service
and information for route planning, traffic
and weather. A limited number of calls can
be made via the BMW Assist Response
Center with Critical Calling, for example, if
the mobile phone is not available or dis-
charged.
Press the SOS button to contact the BMW
Assist Response Center.