Table of Contents
Advertisement
Advertisement
Table of Contents
Related Manuals for Microsoft Surface Go 2
Summary of Contents for Microsoft Surface Go 2
- Page 1 Surface Go 2 Kickstand Replacement Guide M1154224-001...
- Page 2 To the fullest extent permissible by law, Microsoft shall not be liable for damages of any kind arising from the use of information, content, materials, or product made available in or in conjunction with this Manual, including but not limited to direct, indirect, incidental, consequential, and/or punitive damages unless otherwise specified in writing.
-
Page 3: Table Of Contents
Table of Contents TABLE OF CONTENTS ..............................3 DEVICE IDENTITY INFORMATION ..........................4 SURFACE GO 2 MODELS ..........................4 • GLOSSARY OF TERMS ............................4 • GENERAL INFORMATION, PRECAUTIONS, WARNINGS ................... 5 SERVICE TOOLS AND JIGS ..........................5 • GENERAL SAFETY PRECAUTIONS ........................6 •... -
Page 4: Device Identity Information
Device Identity Information Surface Go 2 Models The serial number and model for Surface Go 2 are located under the kickstand. The model number is also noted on the kickstand’s underside. Glossary of Terms The following terms are used throughout this manual: SDT –... -
Page 5: General Information, Precautions, Warnings
General Information, Precautions, Warnings This symbol identifies important safety and health information in this manual. Service Tools and Jigs Standard Service Tools: Anti-static wrist strap (1 MOhm resistance) • Soft Electro-Static Discharge (ESD) safe mat • 3IP (Torx-Plus) driver • Microfiber cloth •... -
Page 6: General Safety Precautions
Always select and use the appropriate AC power supply for a device. We recommend you use genuine • Microsoft power supply units and AC power cords. A genuine Microsoft power supply unit is provided with every device. Use only AC power provided by a standard (mains) wall outlet. Do not use non-standard power sources, such •... -
Page 7: Safety Policies/Procedures
Safety Policies/Procedures Microsoft’s field product safety program team is referred to as the Rapid Response Team (RRT). All device issues that may be safety related should be managed per the following instructions. As a quick guide, any Microsoft Surface device that visually exhibits any of the following symptoms shall be... -
Page 8: Illustrated Device Diagram
Illustrated Device Diagram Illustrated Device Diagram - Reference Descriptions Item # Description Model # Segment 1RD-00001 Srfc Go 2 kickstand a WW Hdwr Platinum FRU Exchange NFR 1901 WIFI Consumer (multiple 1RD-00002 Srfc Go 2 kickstand b WW Hdwr Platinum FRU Exchange NFR 1926 WIFI Commercial options) -
Page 9: Service Diagnostics/Troubleshooting Overview
• www.aka.ms/SurfaceGoHelp If you’d like to learn more about Windows, visit www.aka.ms/WindowsHelp • To learn more about the accessibility features of the Surface Go 2, go to the online user guide at • www.aka.ms/Windows-Accessibility Software Tools: How To: Update Surface device firmware and OS •... -
Page 10: Component Removal And Replacement Procedures
Component Removal and Replacement Procedures Prior to Device Disassembly: Before attempting any removal or replacement, always ensure device is powered off and disconnected from • a power supply. Always ensure that the work surface is covered with an ESD-safe, soft, non-marring material. •... -
Page 11: Kickstand Replacement Process
Kickstand Replacement Process Preliminary Requirements IMPORTANT: Be sure to follow all special (bolded) notes of caution within each process section. Required Tools and Components Tools: • 3IP (Torx-Plus) driver Soft ESD safe mat Microfiber cloth Components: • New Kickstand FRU (FRU includes new 3IP screws) Prerequisite Steps: Power off device - Ensure device is powered off and disconnected from a power supply. - Page 12 3. Remove hinge screws – Using the 3IP (Torx-Plus) driver, loosen all four hinge screws by 2-3 rotations. With the screws loose, use your finger to hold the back of the kickstand behind each hinge while fully removing the two hinge screws. Ensure screws do not fall into the hinge opening. HOLD 4.
- Page 13 5. Angle hinges Down - Using your thumb or index finger, push both hinges down from 90° to approximately 30°. This will require a great deal of force. If necessary, place the microfiber cloth between your finger and the hinge for comfort. Be careful not to push the hinge all the way into the bucket as it will be difficult to pull back out.
-
Page 14: Procedure - Installation (Kickstand)
Use caution when handling new kickstand assembly to avoid cosmetic damage of the kickstand and the device. The Surface Go 2 kickstands are not compatible with the original Surface Go. Insert Foam Tabs - With the hinges still at ~30° start to slide the new kickstand’s foam tabs into the slots on the back of the IBC. - Page 15 2. Lay Kickstand Down - Lay the kickstand flat against the IBC. Be careful not to jostle the kickstand in this position as it may cause abrasions on the IBC. 3. Angle hinges Up - Using your thumb or index finger, push both hinges up from 30° to approximately 90°. This will require a great deal of force.
- Page 16 Install hinge screws - Flip the kickstand up to approximately 90° such that the threaded holes of the kickstand align with the mounting holes of the hinge. Install the hinge screws in the order shown below with the 3IP (Torx-Plus) driver. Ensure screws do not fall into the hinge opening. Use your finger to hold the back of the kickstand behind the hinge while installing the screws until they are fully seated.
-
Page 17: Environmental Compliance Requirements
Environmental Compliance Requirements All waste materials, including waste electrical and electronic equipment (WEEE) and batteries, must be managed according to applicable laws and regulations and Microsoft standards and requirements, including H09117. In case of questions, please contact AskECT@microsoft.com ©2020 Microsoft.