Troubleshooting - AIPTEK MyNote Premium II User Manual

Appendix

Troubleshooting

Problem
The digital pad cannot be
powered on.
The content of the digital
page gets overwritten.
When writing on the
digital pad, the pen icon
does not display on the
LCD screen.
The pen icon keeps
displaying on the LCD
screen even though I am
not writing at all.
The pen strokes in the
digital page become
longer, shorter, or even
missed in some parts.
I cannot use button
functions and the screen
shows "* LO" whenever I
press a button.
Solution
a. Make sure the batteries are correctly
installed in the digital pad.
b. Make sure the batteries have enough
power left.
Change to a new digital page when turning
a paper page.
a. Try altering the force applied to the pen
when writing.
b. Make sure the battery in the digital pen
has enough power.
c. Make sure you are writing within the
legal working area.
d. There may be weak signal detection.
Try powering off and then rebooting the
digital pad.
It may be caused by false signal detection.
Try powering off and then rebooting the
digital pad.
a. Try using more force or slowing down
your speed when writing.
b. Try to keep the tilting angle of the pen
and the pad more than 60 degrees.
The 5 function buttons on Digital Ink Pad
will be locked after 5 seconds from last
press. To unlock the buttons, please press
and hold down the 5th Button (
seconds.
1
) for 4