Troubleshooting - Beko WTV 7732 XS0 User Manual

7 Troubleshooting

Program does not start after closing the door.
• Start / Pause / Cancel button was not pressed. >>> *Press the Start / Pause / Cancel button.
• It may be difficult to close the loading door in case of excessive loading. >>> *Reduce the amount of laundry and make sure that the
loading door is closed properly.
Programme cannot be started or selected.
• Washing machine has switched to self protection mode due to a supply problem (line voltage, water pressure, etc.). >>> To cancel the
programme, turn the Programme Selection knob to select another programme. Previous programme will be cancelled. (See "Canceling
the programme")
Water in the machine.
• Some water might have remained in the product due to the quality control processes in the production. >>> This is not a failure; water is
not harmful to the machine.
The machine enters standby mode after the programme starts or it does not take in water.
• The water connection may be wrong or water may be cut off (When the water is cut off, washing or rinsing LEDs flash). >>> Check the
water connection. If the water is cut off, press the Start/Pause key after the water has been supplied again to resume the operation from
standby mode.
Machine vibrates or makes noise.
• Machine might be standing unbalanced. >>> Adjust the feet to level the machine.
• A hard substance might have entered into the pump filter. >>> Clean the pump filter.
• Transportation safety bolts are not removed. >>> Remove the transportation safety bolts.
• Laundry quantity in the machine might be too little. >>> Add more laundry to the machine.
• Machine might be overloaded with laundry. >>> Take out some of the laundry from the machine or distribute the load by hand to
balance it homogenously in the machine.
• Machine might be leaning on a rigid item. >>> Make sure that the machine is not leaning on anything.
Machine stopped shortly after the programme started.
• Machine might have stopped temporarily due to low voltage. >>> It will resume running when the voltage restores to the normal level.
Programme time does not countdown. (On models with display)
• Timer may stop during water intake. >>> Timer indicator will not countdown until the machine takes in adequate amount of water. The
machine will wait until there is sufficient amount of water to avoid poor washing results due to lack of water. Timer indicator will resume
countdown after this.
• Timer may stop during heating step. >>> Timer indicator will not countdown until the machine reaches the selected temperature.
• Timer may stop during spinning step. >>> Automatic unbalanced load detection system might be activated due to the unbalanced
distribution of the laundry in the drum.
• Machine does not switch to spinning step when the laundry is not evenly distributed in the drum to prevent any damage to the machine and
to its surrounding environment. Laundry should be rearranged and re-spun.
Foam is overflowing from the detergent drawer.
• Too much detergent is used. >>> Mix 1 tablespoonful softener and ½ l water and pour into the main wash compartment of the
detergent drawer.
• Put detergent into the machine suitable for the programmes and maximum loads indicated in the "Programme and consumption table".
When you use additional chemicals (stain removers, bleachs and etc), reduce the amount of detergent.
Laundry remains wet at the end of the programme
• Excessive foam might have occurred and automatic foam absorption system might have been activated due to too much detergent usage.
>>> Use recommended amount of detergent.
• Machine does not switch to spinning step when the laundry is not evenly distributed in the drum to prevent any damage to the machine and
to its surrounding environment. Laundry should be rearranged and re-spun.
A
:
If you cannot eliminate the problem although you follow the instructions in this section, consult your dealer or the
warning
Authorized Service Agent. Never try to repair a nonfunctional product yourself.
19 / EN
Washing Machine / User's Manual