Problems That Can Be Resolved Before Calling The Service Center - DeLonghi Magnifica ESAM3500N User Manual

MESSAGE
PRESS NEXT CHANGE
CLOSE DOOR
INSERT INFUSER ASSEMBLY
LESS COFFEE
GENERIC ALARM

19 PROBLEMS THAT CAN BE RESOLVED BEFORE CALLING THE SERVICE CENTER

If the appliance is not working, the causes of the malfunction can be identified and resolved by referring to
section 18.
If the malfunction still remain, run the following checks before calling the service center.
PROBLEM
The coffee is not hot.
The coffee is not creamy
enough.
The coffee runs out too
slowly.
The coffee runs out too
quickly.
The coffee does not come
out of one of the spouts.
• After cleaning, the infuser has probably
been left out of the coffee maker.
• The service door is open.
• After cleaning, the infuser has probably
been left out of the coffee maker.
• The ground coffee funnel is clogged.
• Too many coffee beans or too much
ground coffee has been added.
The inside of the appliance is very dirty. •
•
CAUSE
• The cups have not been preheated.
• The infuser is too cold.
• The coffee is ground too coarsely.
• Wrong type of coffee.
• The coffee is ground too finely.
• The coffee is ground too coarsely.
• The spout holes are blocked.
MEANING
• Heat the cups by rinsing them in hot water or leaving them
to rest for at least 20 minutes on the cup warmer tray on
the cup warmer tray on the top of the appliance with the
appliance on (see section 6, note 3).
• Heat the infuser by pressing the
re making the coffee (see section 6, note 3).
• Turn the grinding adjustment knob one click counterclock-
wise (see section 8).
• Use a type of coffee for espresso coffee makers.
• Turn the grinding adjustment knob one click clockwise (see
section 8).
• Turn the grinding adjustment knob one click counterclock-
wise (see section 8).
• Scrape the remains of dry coffee accumulated with a
needle (Fig. 27).
WHAT TO DO
• Leave the service door closed and the
infuser out of the appliance, then follow
the instructions displayed.
• If the service door cannot be closed,
check that the infuser is inserted cor-
rectly (section 15.2 - note 1).
• Insert the infuser, see section 15.2.
• Empty the funnel with the help of a plastic
knife, as described in section 9 note 5
(Fig.18).
• Select a milder taste or reduce the quan-
tity of ground coffee, then deliver the
coffee again.
Clean the inside of the appliance tho-
roughly, as described in section 15. If
the message is still displayed after clea-
ning, contact a service center.
SOLUTION
button (fig. 13) befo-
21