Before You Call; Contacting Dell - Dell Latitude D430 User Manual

You are responsible for paying shipping expenses. You are also responsible for insuring any product
returned, and you assume the risk of loss during shipment to Dell. Collect On Delivery (C.O.D.)
packages are not accepted.
Returns that are missing any of the preceding requirements will be refused at Dell's receiving dock
and returned to you.

Before You Call

NOTE:
telephone system direct your call more efficiently. You may also be asked for your Service Tag (located
on the back or bottom of your computer).
Remember to fill out the Diagnostics Checklist (see "Diagnostics Checklist" on page 154). If
possible, turn on your computer before you call Dell for assistance and call from a telephone at or
near the computer. You may be asked to type some commands at the keyboard, relay detailed
information during operations, or try other troubleshooting steps possible only at the computer
itself. Ensure that the computer documentation is available.
CAUTION:
Information Guide.

Contacting Dell

You can contact Dell through the Internet and by phone:
• For support through the web, go to support.dell.com.
• For worldwide support through the web, use the Choose A Country/Region menu near the
bottom of the page, or see the web addresses listed in the following table.
• For support by e-mail, see the e-mail addresses listed in the following table.
NOTE:
• For support by phone, use the phone numbers and codes provided in the following table. If
you need assistance in determining which codes to use, contact a local or an international
operator.
NOTE:
print and is subject to change.
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Getting Help
Have your Express Service Code ready when you call. The code helps Dell's automated-support
Before working inside your computer, follow the safety instructions in your Product
Toll-free numbers are for use within the country for which they are listed.
The contact information provided was deemed correct at the time that this document went to