Dell Latitude D430 User Manual
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Dell Latitude D430 User Manual

Dell latitude d430: users guide
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See also: Service Manual , Setup Manual
Enlarged version
Dell™ Latitude™ D430
User's Guide
w w w . d e l l . c o m | s u p p o r t . d e l l . c o m

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Summary of Contents for Dell Latitude D430

  • Page 1 Dell™ Latitude™ D430 User’s Guide w w w . d e l l . c o m | s u p p o r t . d e l l . c o m...
  • Page 2 Intel Corporation; Microsoft, Outlook, Windows, Vista, TravelLite, and Touch Strip are registered trademarks of Microsoft Corporation; Bluetooth is a registered trademark owned by Bluetooth SIG, Inc. and is used by Dell under license; EMC is a registered trademark of EMC Corporation;...

  • Page 3: Table Of Contents

    Windows Microsoft Windows Vista™ Using a Battery Battery Performance Checking the Battery Charge Dell™ QuickSet Battery Meter ® Microsoft Windows Charge Gauge ....... .
  • Page 4 Charging the Battery Replacing the Battery ....... . . Storing a Battery Using the Keyboard and Touch Pad .
  • Page 5 Checking Your Dell Mobile Broadband Card Connecting to a Mobile Broadband Network Managing Your Network Settings Through the Dell QuickSet Location Profiler ........
  • Page 6 Dell Diagnostics When to Use the Dell Diagnostics Starting the Dell Diagnostics From Your Hard Drive Starting the Dell Diagnostics From the Drivers and Utilities media Dell Diagnostics Main Menu Contents .......
  • Page 7 ....... . Accessing the Dell Support Utility Clicking the Dell Support Icon Double-Clicking the Dell Support Icon .
  • Page 8 Touch Pad or Mouse Problems Video and Display Problems If the display is blank If the display is difficult to read If only part of the display is readable 12 System Setup Program Overview ........Viewing the System Setup Screens System Setup Screens Commonly Used Options...
  • Page 9 ....... . 15 Dell™ QuickSet 16 Traveling With Your Computer .
  • Page 10 Contacting Dell ....... . . 18 Specifications Glossary ........

  • Page 11: Finding Information

    Documentation and drivers are already installed on your computer. You can use the media to reinstall drivers (see Drivers and Utilities media) or to run the Dell Diagnostics (see "Dell Diagnostics" on page 69). Readme files may be...
  • Page 12 What Are You Looking For? • How to set up my computer • Basic troubleshooting information • How to run the Dell Diagnostics • How to remove and install parts • Warranty information • Terms and Conditions (U.S. only) • Safety instructions •...
  • Page 13 Access the Dell Support Utility from the icon in the taskbar. For more information, see "Dell Support Utility" on page 72. Windows Help and Support Center Click Start →...
  • Page 14 What Are You Looking For? • Information on network activity, the Power Management Wizard, hotkeys, and other items controlled by Dell QuickSet. • How to reinstall my operating system Finding Information Find It Here Dell QuickSet Help To view Dell QuickSet Help, right-click the Quickset icon in the Microsoft®...

  • Page 15: About Your Computer

    About Your Computer Front View About Your Computer...
  • Page 16 display latch touch pad track stick 10 keyboard and network status lights D I S P L A Y L A T C H — Keeps the display closed. — For more information about your display, see "Using the Display" on page 39. D I S P L A Y D E V I C E S T A T U S L I G H T S Turns on when you turn on the computer and blinks when the computer is...
  • Page 17 T O U C H P A D B U T T O N S — Provide the functionality of a mouse. See "Touch Pad" on page 35 for more information. — Provide the functionality of a mouse. See "Touch Pad" on page 35 for more information. T R A C K S T I C K B U T T O N S T R A C K S T I C K —...

  • Page 18: Left Side View

    NOTICE: To avoid losing data, turn off your computer by performing a Microsoft shutdown rather than by pressing the power button. If the computer stops responding, press and hold the power button until the computer turns off completely (which may take several seconds). —...

  • Page 19: Right Side View

    CAUTION: Do not block, push objects into, or allow dust to accumulate in the air vents. Do not store your Dell computer in a low-airflow environment, such as a closed briefcase, while it is running. Restricting the airflow can damage the computer or cause a fire.The computer turns on the fan when the computer gets hot.

  • Page 20: Back View

    Back View network connector (RJ-45) video connector AC adapter connector N E T W O R K C O N N E C T O R (RJ-45) NOTICE: The network connector is slightly larger than the modem connector. To avoid damaging the computer, do not plug a telephone line into the network connector.
  • Page 21 M O D E M C O N N E C T O R ( R J - 1 1 ) Connect the telephone line to the modem connector. For information on using the modem, see the online modem documentation supplied with your computer. See "Finding Information"...

  • Page 22: Bottom View

    NOTE: The D430 has been optimally designed to be used with the slim Media Base for docking. However, it is compatible with the D-Family D/Port and D/Dock. With the use of the D-Family D/Port and D/Dock, all ports can be effectively utilized except for the 1394 port.
  • Page 23 CAUTION: Do not block, push objects into, or allow dust to accumulate in the air vents. Do not store your Dell computer in a low-airflow environment, such as a closed briefcase, while it is running. Restricting the airflow can damage the computer or cause a fire.The computer turns on the fan when the computer gets hot.
  • Page 24 NOTICE: Your computer features Dell Undock & Go™ technology that allows you to undock your computer without going into standby mode. Because the computer may not automatically go into standby mode when it is undocked, be sure the settings in the Power Options control panel do not prohibit the computer from going into standby mode.

  • Page 25: Transferring Information To A New Computer

    Transferring Information to a New Computer You can use your operating system "wizards" to help you transfer files and other data from one computer to another—for example, from an old computer to a new computer. For instructions, see the following section that corresponds to the operating system your computer is running. ®...
  • Page 26 3 On the Which computer is this? screen, click New Computer→ Next. 4 On the Do you have a Windows XP CD? screen, click I will use the wizard from the Windows XP CD→ Next. 5 When the Now go to your old computer screen appears, go to your old or source computer. Do not click Next at this time.

  • Page 27: Microsoft Windows Vista

    3 Click Finished and restart the new computer. NOTE: For more information about this procedure, search support.dell.com for document #154781, titled What Are The Different Methods To Transfer Files From My Old Computer To My New Dell™ Computer Using the Microsoft ® Windows XP Operating System?.
  • Page 28 Transferring Information to a New Computer...

  • Page 29: Using A Battery

    Using an incompatible battery may increase the risk of fire or explosion. Replace the battery only with a compatible battery purchased from Dell. The lithium ion battery is designed to work with your Dell computer. Do not use a battery from another computer with your computer.

  • Page 30: Checking The Battery Charge

    Dell™ QuickSet Battery Meter If Dell QuickSet is installed, press <Fn><F3> to display the QuickSet Battery Meter. The Battery Meter displays status, battery health, charge level, and charge completion time for the battery in your computer.

  • Page 31: Low-Battery Warning

    You can check battery health in one of two ways: by using the charge gauge on the battery as described below and by using the Battery Meter in Dell QuickSet. For information about QuickSet, right-click the icon in the taskbar, and click Help.

  • Page 32: Hibernate Mode

    NOTICE: If your computer loses AC and battery power while in standby or sleep mode, it may lose data. To enter standby mode in Windows XP , click the Start button, click Turn off computer, and then click Stand by. To enter sleep mode in Windows Vista, click the Windows Vista Start button Depending on how you set the power management options in the Power Options Properties window or the QuickSet Power Management Wizard, you may also use one of the following methods:...

  • Page 33: Configuring Power Management Settings

    Using an incompatible battery may increase the risk of fire or explosion. Replace the battery only with a compatible battery purchased from Dell. The battery is designed to work with your Dell™ computer. Do not use a battery from other computers with your computer.

  • Page 34: Storing A Battery

    To remove the battery: 1 If the computer is connected to a docking device (docked), undock it. See the documentation that came with your docking device for instructions. 2 Ensure that the computer is turned off. 3 Slide and hold the battery-bay latch release on the bottom of the computer, and then remove the battery from the bay.

  • Page 35: Using The Keyboard And Touch Pad

    Using the Keyboard and Touch Pad Numeric Keypad numeric keypad The numeric keypad functions like the numeric keypad on an external keyboard. Each key on the keypad has multiple functions. The keypad numbers and symbols are marked in blue on the right of the keypad keys.

  • Page 36: Battery

    Displays the Dell™ QuickSet Battery Meter (see "Dell™ QuickSet Battery Meter" on page 28). Ejects the tray out of the drive if Dell QuickSet is installed (see "Dell™ QuickSet" on page 119). Switches the video image to the next display option. The options include the integrated display, an external monitor, and both displays simultaneously.

  • Page 37: Microsoft® Windows® Logo Key Functions

    <Fn><End> ® ® Microsoft Windows Logo Key Functions Windows logo key and <m> Windows logo key and <Shift><m> Restores all minimized windows. This key Windows logo key and <e> Windows logo key and <r> Windows logo key and <f> Windows logo key and <Ctrl><f> Windows logo key and <Pause>...
  • Page 38 track stick buttons T R A C K S T I C K B U T T O N S — Provide the functionality of a mouse. — Provides the functionality of a mouse. T O U C H P A D —...

  • Page 39: Fingerprint Reader (Optional)

    Changing the Track Stick Cap You can replace your track stick cap if it wears down from prolonged use. You can purchase additional caps by visiting the Dell website at dell.com. fingerprint reader (optional) Using the Keyboard and Touch Pad...
  • Page 40 1 Pull the cap off the track stick. 2 Align the new cap over the square track-stick post and gently press the cap down onto the post. NOTICE: The track stick can damage the display if it is not properly seated on the post. 3 Test the track stick to ensure that the cap is seated properly.

  • Page 41: Using The Display

    Using the Display Adjusting Brightness When a Dell™ computer is running on battery power, you can conserve power by setting the display brightness to the lowest comfortable setting by pressing <Fn> and the up- or down-arrow key on the keyboard.

  • Page 42: Microsoft Windows Xp

    NOTE: Use only the Dell-installed video drivers, which are designed to offer the best performance with your Dell- installed operating system. If you choose a resolution or color palette that is higher than the display supports, the settings adjust automatically to the closest supported values.

  • Page 43: Using An External Monitor Simultaneously As An Extension Of Your Computer Display

    Using an External Monitor Simultaneously as an Extension of Your Computer Display You can attach an external monitor or projector to your computer and use it as an extension of your display (known as "dual independent display" or "extended desktop" mode). This mode allows you to use both screens independently and drag objects from one screen to the other, effectively doubling the amount of viewable work space.

  • Page 44: Using An External Monitor As Your Primary Display: Swapping Primary And Secondary Displays

    3 In the Display Settings window, click the monitor 2 icon, click the Extend the desktop onto this monitor check box, and then click Apply. 4 Click OK to close the Display Settings window. To disable extended desktop mode: 1 In the Display Settings window, click the Settings tab. 2 Click the monitor 2 icon, uncheck the Extend the desktop onto this monitor option, and then click Apply.

  • Page 45: Setting Up And Using Networks

    Setting Up and Using Networks Setting up a computer network provides connectivity between your computer and the Internet, another computer, or a network. For example, with a network set up in a home or small office you can print to a shared printer, access drives and files on another computer, browse other networks, or access the Internet.

  • Page 46: Setting Up A Network In The Microsoft® Windows® Xp Operating System

    Setting Up a Network in the Microsoft® Windows® XP Operating System 1 Click Start→ All Programs→ Accessories→ Communications→ Network Setup Wizard→ Next→ Checklist for creating a network. NOTE: Selecting the connection method labeled This computer connects directly to the Internet enables the integrated firewall provided with Windows XP Service Pack 2 (SP2).

  • Page 47: Wireless Local Area Network

    Wireless Local Area Network A WLAN is a series of interconnected computers that communicate with each other over the air waves rather than through a network cable connected to each computer. In a WLAN, a radio communications device called an access point or wireless router connects network computers and provides Internet, or network, access.

  • Page 48: Setting Up A New Wlan Using A Wireless Router And A Broadband Modem

    The Order Confirmation for Your Computer The order confirmation that you received when you ordered your computer lists the hardware and software that shipped with your computer. Setting Up a New WLAN Using a Wireless Router and a Broadband Modem 1 Contact your Internet service provider (ISP) to obtain specific information about the connection requirements for your broadband modem.

  • Page 49: Connecting To A Wlan

    Verify the type of wireless network card installed in your computer and then search for that name on the Dell™ Support website at support.dell.com. For information on the type of wireless network card that is installed in your computer, see "Checking Your Wireless Network Card" on page 45.
  • Page 50 NOTE: If you select a secure network, you must enter a Wired Equivalent Privacy (WEP) or WiFi Protected Access (WPA) key when prompted. Network security settings are unique to your network. Dell cannot provide this information. NOTE: Your computer can take up to 1 minute to connect to the network.

  • Page 51: Mobile Broadband (Or Wireless Wide Area Network)

    CD that accompanied your card if purchased separately from your computer) If the utility is corrupted or deleted from your computer, see the Dell Mobile Broadband Card Utility user’s guide for instructions. The user’s guide is available through the Windows Help and Support Center (see "Windows Help and Support Center"...

  • Page 52: Connecting To A Mobile Broadband Network

    Windows Help and Support Center (see "Windows Help and Support Center" on page 11). The user's guide is also available on the Dell Support website at support.dell.com and on the CD included with your Mobile Broadband card if you purchased the card separately from your computer.

  • Page 53: Managing Your Network Settings Through The Dell Quickset Location Profiler

    BIOS (system setup program) to control WiFi network connections. Because the Wi-Fi Catcher Network Locator is disabled and not configured for use when your computer is shipped to you, you must first use Dell QuickSet to enable and configure the switch to control WiFi network connections.
  • Page 54 Setting Up and Using Networks...

  • Page 55: Using Cards

    Using Cards Card Types This computer supports the following PC Cards, 34-mm ExpressCard (with adapter), SD (Secure Digital) card, and smart cards. See "Installing a Smart Card" on page 60 for more information on smart cards. See "Specifications" on page 155 for information on supported card types. NOTE: A PC Card is not a bootable device.

  • Page 56: Card Blanks

    Card Blanks Your computer shipped with a plastic blank installed in the card slots. Blanks protect unused slots from dust and other particles. Save the blank for use when no card is installed in the slot; blanks from other computers may not fit your computer. To remove the blank, see "Removing a PC Card or Blank" on page 56.
  • Page 57 2 Slide the card into the slot until the card is completely seated in its connector. If you encounter too much resistance, do not force the card. Check the card orientation and try again. PC Card The computer recognizes most PC Cards and automatically loads the appropriate device driver. If the configuration program tells you to load the manufacturer's drivers, use the floppy disk or CD that came with the PC Card.

  • Page 58: Removing A Pc Card Or Blank

    slot Removing a PC Card or Blank NOTICE: Use the PC Card configuration utility (click the functioning before you remove it from the computer. If you do not stop the card in the configuration utility, you could lose data. Do not attempt to eject a card by pulling its cable, if one is attached. CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.

  • Page 59: Installing Or Removing A Secure Digital (Sd) Card

    Installing or Removing a Secure Digital (SD) Card 1 Ensure that the card orientation is correct; the gold-metal contacts should be facing downward. 2 Slide the card into the slot until the card is completely seated in its connector. To remove a secure digital card, press in on the card and it will spring outward. Remove the card from the computer.

  • Page 60: Extended Cards

    Extended Cards An extended card (for example, a wireless network adapter) is longer than a standard card and extends outside the computer. Follow these precautions when using extended cards: • Protect the exposed end of an installed card. Striking the end of the card can damage the system board. •...

  • Page 61: Securing Your Computer

    Your computer does not ship with a security cable lock. A security cable lock is a commercially available antitheft device. To use the lock, attach it to the security cable slot on your Dell™ computer. For more information, see the instructions included with the device.

  • Page 62: Installing A Smart Card

    Installing a Smart Card You can install a smart card in the computer while the computer is running. The computer automatically detects the card. To install a smart card: 1 Hold the card so that the gold contact pad is facing upward and pointing toward the smart card slot. gold contact pad 2 Slide the smart card into the smart card slot until the card is completely seated in its connector.

  • Page 63: Passwords

    If you forget any of your passwords, contact Dell (see "Contacting Dell" on page 126). For your protection, Dell technical support staff will ask you for proof of your identity to ensure that only an authorized person can use the computer.

  • Page 64: Using A Primary (Or System) Password

    If you forget the primary password and do not have an administrator password assigned, or if you have both a primary and an administrator password assigned but forget them both, contact your system administrator or contact Dell (see "Contacting Dell" on page 126). Using a Hard Drive Password The hard drive password helps protect the data on your hard drive from unauthorized access.

  • Page 65: Trusted Platform Module (Tpm)

    To secure your TPM data and encryption keys, follow the backup procedures documented in the Broadcom Secure Foundation Getting Started Guide. In the event of these backups being incomplete, lost, or damaged, Dell will be unable to assist in the recovery of encrypted data. Enabling the TPM Feature 1 Enable the TPM software: Restart the computer and press <F2>...

  • Page 66: Security Management Software

    Computer tracking software may enable you to locate your computer if it is lost or stolen. The software is optional and may be purchased when you order your Dell™ computer, or you can contact your Dell sales representative for information about this security feature.
  • Page 67 Tag, the computer is identified automatically as missing or stolen. The representative will attempt to get the phone number and address of the caller. Dell will then contact the law enforcement agency to which you reported of the missing computer.
  • Page 68 Securing Your Computer...

  • Page 69: Cleaning Your Computer

    Cleaning Your Computer CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. Computer, Keyboard, and Display CAUTION: Before you clean your computer, disconnect the computer from the electrical outlet and remove any installed batteries.

  • Page 70: Optical Disks

    Optical Disks NOTICE: Always use compressed air to clean the lens in the optical drive, and follow the instructions that come with the compressed-air product. Never touch the lens in the drive. If you notice problems, such as skipping, with the playback quality of your optical disks, try cleaning them.

  • Page 71: Troubleshooting

    The Dell Diagnostics is located on a hidden diagnostic utility partition on your hard drive. NOTE: If your computer cannot display a screen image, contact Dell (see "Contacting Dell" on page 126 ). NOTE: If the computer is connected to a docking device (docked), undock it. See the documentation that came with your docking device for instructions.

  • Page 72: Starting The Dell Diagnostics From The Drivers And Utilities Media

    If the Pre-boot System Assessment completes successfully, you will receive the message, "Booting Dell Diagnostic Utility Partition.Press any key to continue". 4 Press any key to start the Dell Diagnostics from the diagnostics utility partition on your hard drive. Starting the Dell Diagnostics From the Drivers and Utilities media 1 Insert the Drivers and Utilities media.
  • Page 73 126). NOTE: The Service Tag for your computer is located at the top of each test screen. If you contact Dell, technical support will ask for your Service Tag. 4 If you run a test from the Custom Test or Symptom Tree option, click the applicable tab described in the following table for more information.

  • Page 74: Dell Support Utility

    Allows you to customize the test by changing the test settings. 5 When the tests are complete, close the test screen to return to the Main Menu screen. To exit the Dell Diagnostics and restart the computer, close the Main Menu screen.

  • Page 75: Double-Clicking The Dell Support Icon

    Dell Support Utility, and view Dell Support settings. For more information about the Dell Support Utility, click the question mark (?) at the top of the Dell Support screen.

  • Page 76: Optical Drive Problems

    Optical drive problems NOTE: High-speed optical drive vibration is normal and may cause noise, which does not indicate a defect in the drive, CD, or DVD. NOTE: Because of different regions worldwide and different disc formats, not all DVD titles work in all DVD drives. Problems writing to an optical drive —...

  • Page 77: E-Mail, Modem, And Internet Problems

    NOTE: The User Account Control window may appear. If you are an administrator on the computer, click Continue; otherwise, contact your administrator to continue the desired action. 4 Click Scan for and attempt recovery of bad sectors→ Start. E-Mail, Modem, and Internet Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.

  • Page 78: Error Messages

    For more information, go to support.dell.com and search for the keyword spyware. Error Messages Fill out the Diagnostics Checklist (see "Diagnostics Checklist" on page 154) as you complete these checks. CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.
  • Page 79 E Y B O A R D S T U C K K E Y F A I L U R E computer, and avoid touching the keyboard or keys during the boot routine. Run the Stuck Key test in the Dell Diagnostics (see "Dell Diagnostics"...
  • Page 80 E E K E R R O R H U T D O W N F A I L U R E — A chip on the system board may be malfunctioning. Run the System Set tests in the Dell Diagnostics (see "Dell Diagnostics" on page 69).

  • Page 81: Ieee 1394 Device Problems

    N E X P E C T E D I N T E R R U P T I N P R O T E C T E D M O D E module may be loose. Run the System Memory tests and the Keyboard Controller test in the Dell Diagnostics (see "Dell Diagnostics"...

  • Page 82: External Keyboard Problems

    U N T H E K E Y B O A R D D I A G N O S T I C S T E S T S (see "Dell Diagnostics" on page 69). If the tests indicate a defective external keyboard, contact Dell (see "Contacting Dell"...

  • Page 83: The Computer Does Not Start Up

    The computer does not start up N S U R E T H A T T H E A D A P T E R I S F I R M L Y C O N N E C T E D T O T H E C O M P U T E R A N D T O T H E E L E C T R I C A L O U T L E T The computer stops responding NOTICE: You might lose data if you are unable to perform an operating system shutdown.

  • Page 84: Memory Problems

    Internet, your computer might be infected with spyware. Use an anti-virus program that includes anti-spyware protection (your program may require an upgrade) to scan the computer and remove spyware. For more information, go to support.dell.com and search for the keyword spyware.

  • Page 85: Pc Card Or Expresscard Problems

    P O W E R A D A P T E R I N T O T H E C O M P U T E R A / C onboard network card to save battery life. For more information on the QuickSet utility, see "Contacting Dell" on page 126.

  • Page 86: Ensuring Sufficient Power For Your Computer

    Dell D/Dock. Docking While the Computer Is Running If a computer is connected to the Dell D/Dock or Dell D/Port while the computer is running, presence of the docking device is ignored until the AC adapter is connected to the computer.

  • Page 87: Printer Problems

    Printer Problems Fill out the Diagnostics Checklist (see "Diagnostics Checklist" on page 154) as you complete these checks. CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. NOTE: If you need technical assistance for your printer, contact the printer’s manufacturer. N S U R E T H A T T H E P R I N T E R I S T U R N E D O N H E C K T H E P R I N T E R C A B L E C O N N E C T I O N S •...

  • Page 88: Sound And Speaker Problems

    L I M I N A T E P O S S I B L E I N T E R F E R E N C E interference. E I N S T A L L T H E A U D I O D R I V E R — See "Dell Diagnostics" on page 69. U N T H E E L L...

  • Page 89: Video And Display Problems

    E S T T H E M O U S E C O N T R O L L E R operation of the touch pad or mouse buttons, run the Mouse test in the Pointing Devices test group in the Dell Diagnostics (see "Dell Diagnostics"...

  • Page 90: If The Display Is Difficult To Read

    I D E O D I A G N O S T I C S T E S T S display is not completely blank, run the Video device group in the Dell Diagnostics (see "Dell Diagnostics" on contact Dell (see page 69).

  • Page 91: System Setup Program

    System security and hard-drive password settings NOTE: Unless you are an expert computer user or are directed to do so by Dell technical support, do not change the system setup settings. Certain changes might make your computer work incorrectly. Viewing the System Setup Screens 1 Turn on (or restart) your computer.

  • Page 92: System Setup Screens

    System Setup Screens NOTE: For information about a specific item on a system setup screen, highlight the item and see the Help area on the screen. In the system setup program, primary categories of settings are listed on the left. To view the types of settings in a category, highlight the category and press <Enter>.

  • Page 93: Changing Com Ports

    You can set a one-time-only boot sequence without entering the system setup program. (You can also use this procedure to boot the Dell Diagnostics on the diagnostics utility partition on your hard drive.) 1 Shut down the computer through the Start menu.
  • Page 94 System Setup Program...

  • Page 95: Reinstalling Software

    A driver acts like a translator between the device and any other programs that use the device. Each device has its own set of specialized commands that only its driver recognizes. Dell ships your computer to you with required drivers already installed—no further installation or configuration is needed.

  • Page 96: Reinstalling Drivers And Utilities

    Reinstalling Drivers and Utilities NOTICE: The Dell Support website at support.dell.com and your Drivers and Utilities media provide approved drivers for Dell™ computers. If you install drivers obtained from other sources, your computer might not work correctly. Using Windows Device Driver Rollback If a problem occurs on your computer after you install or update a driver, use Windows Device Driver Rollback to replace the driver with the previously installed version.
  • Page 97 time that you run the CD, it might prompt you to install setup files. Click OK, and follow the instructions on the screen to continue. 3 From the Language drop-down menu in the toolbar, select your preferred language for the driver or utility (if available).

  • Page 98: Troubleshooting Software And Hardware Problems In The Microsoft

    4 Double-click the name of the device for which you are installing the driver. 5 Click the Driver tab→ Update Driver→ Browse my computer for driver software. 6 Click Browse and browse to the location to which you previously copied the driver files. 7 When the name of the appropriate driver appears, click the name of the driver→...

  • Page 99: Using Microsoft

    Make regular backups of your data files. System Restore does not monitor your data files or recover them. NOTE: The procedures in this document were written for the Windows default view, so they may not apply if you set your Dell™ computer to the Windows Classic view. Starting System Restore Windows XP: NOTICE: Before you restore the computer to an earlier operating state, save and close any open files and exit any open programs.
  • Page 100 NOTICE: Removing Dell PC Restore from the hard drive permanently deletes the PC Restore utility from your computer. After you have removed Dell PC Restore, you will not be able to use it to restore your computer operating system. Dell PC Restore enables you to restore your hard drive to the operating state it was in when you purchased your computer.

  • Page 101: Using The Operating System Cd

    Therefore, do not reinstall Windows XP unless a Dell technical support representative instructs you to do so. 1 Save and close any open files and exit any open programs.
  • Page 102 Reinstalling Software...

  • Page 103: Adding And Replacing Parts

    You have performed the steps in "Turning Off Your Computer" on page 101 and "Before Working Inside Your Computer" on page 102. • You have read the safety information in the Dell™ Product Information Guide. • A component can be replaced or—if purchased separately—installed by performing the removal procedure in reverse order.

  • Page 104: Before Working Inside Your Computer

    NOTICE: Only a certified service technician should perform repairs on your computer. Damage due to servicing that is not authorized by Dell is not covered by your warranty. NOTICE: When you disconnect a cable, pull on its connector or on its pull-tab, not on the cable itself. Some cables have connectors with locking tabs;...

  • Page 105: Hard Drive

    NOTICE: Hard drives are extremely fragile; even a slight bump can damage the drive. NOTE: Dell does not guarantee compatibility or provide support for hard drives from sources other than Dell. battery-bay latch release 2 main battery Adding and Replacing Parts...

  • Page 106: Removing The Hard Drive

    To replace the hard drive in the hard drive bay: 1 Follow the procedures in "Before You Begin" on page 101. 2 Turn the computer over, and remove the hard drive screws (see "Removing the Hard Drive" on page 104). NOTICE: When the hard drive is not in the computer, store it in protective antistatic packaging.
  • Page 107 captive screws (2) 2 metal clips (2) NOTICE: When the hard drive is not in the computer, store it in protective antistatic packaging. See "Protecting Against Electrostatic Discharge" in the Product Information Guide. 5 Use the pull-tab to disconnect the hard drive cable from the system board connector and remove the hard drive from the computer.

  • Page 108: Replacing The Hard Drive

    pull-tab system board connector Replacing the Hard Drive NOTICE: Use firm and even pressure to slide the drive into place. If you use excessive force, you may damage the connector. 1 Follow the steps in "Removing the Hard Drive" on page 104 in reverse order. NOTE: This computer is not equipped with an optical drive—use the Media Base (sold separately) to install software.

  • Page 109: Memory

    "Specifications" on page 155 for information on the memory supported by your computer. Install only memory modules that are intended for your computer. NOTE: Memory modules purchased from Dell are covered under your computer warranty. CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide.

  • Page 110: Keyboard

    Slide the module firmly into the slot at a 45-degree angle, and rotate the module down until it clicks into place. If you do not feel the click, remove the module and reinstall it. 4 Replace the cover. NOTICE: If the cover is difficult to close, remove the module and reinstall it. Forcing the cover to close may damage your computer.
  • Page 111 NOTICE: The keycaps on the keyboard are fragile, easily dislodged, and time-consuming to replace. Be careful when removing and handling the keyboard. 3 Remove the keyboard: Remove the three M2 x 3-mm screws across the top of the keyboard. NOTICE: Lift the keyboard carefully in Slide the keyboard forward to gain access to the two keyboard connectors.

  • Page 112: Hinge Cover

    7 Replace the hinge cover. Hinge Cover CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. NOTICE: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface (such as a connector on the back of the computer).

  • Page 113: Mini-Cards

    Mini-Cards If you ordered a WLAN card with your computer, the card is already installed. CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. NOTICE: To prevent damage to the system board, remove the main battery before you service the computer. Wireless Local Area Network (WLAN) Cards 1 Follow the procedures in "Before You Begin"...
  • Page 114 NOTICE: To prevent damage to the connector, do not use tools to spread the securing clips. Release the card by pushing the metal securing clips toward the back of the computer until the card pops up slightly. Lift the card out of its connector. NOTICE: The connectors are keyed to ensure correct insertion.

  • Page 115: Mobile Broadband (Wwan) Cards

    (white) to the antenna connector with the white triangle. Connect the auxiliary antenna cable (black) to the antenna connector with the black triangle. NOTE: If your computer has a gray cable, connect it to the connector with the gray triangle, if one is available on your card.
  • Page 116 1 Mobile Broadband card NOTICE: To prevent damage to the connector, do not use tools to spread the securing clips. Use your fingertips to carefully spread apart the metal securing tabs until the card pops up slightly. Slide and lift the Mobile Broadband card out of its connector. NOTICE: The connectors are keyed to ensure correct insertion.

  • Page 117: Subscriber Identity Module (Sim) Card

    Subscriber Identity Module (SIM) Card NOTICE: To protect the SIM card from electrostatic discharge (ESD), do not touch the SIM card connector. Also, take care when removing the card to slide the card completely out of the metal tabs before lifting the card out of the slot.

  • Page 118: Coin-Cell Battery

    NOTICE: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching a connector on the back panel of the computer. NOTICE: To prevent damage to the system board, remove the main battery before you service the computer. If you ordered an internal card with Bluetooth wireless technology with your computer, it is already installed.
  • Page 119 1 Follow the procedures in "Before You Begin" on page 101. 2 Remove the keyboard (see "Mini-Cards" on page 111). 3 Disconnect the coin-cell battery cable connector from the system board connector. 4 Remove the coin-cell battery from the system board. When you replace the battery, insert it at a 30-degree angle under the clip with the positive (identified by a plus [+] symbol) side up, and then push it into place.
  • Page 120 Adding and Replacing Parts...

  • Page 121: Dell™ Quickset

    Display • System information Depending on what you want to do in Dell™ QuickSet, you can start it by either clicking, double- clicking, or right-clicking the QuickSet icon in the Microsoft located in the lower-right corner of your screen. For more information about QuickSet, right-click the QuickSet icon and select Help.
  • Page 122 Dell™ QuickSet...

  • Page 123: Traveling With Your Computer

    Write down your Service Tag and store it in a safe place away from the computer or carrying case. Use the Service Tag if you need to report a loss or theft to law enforcement officials and to Dell. •...

  • Page 124: Travel Tips

    • Consider disabling wireless activity on your computer to maximize battery operating time. To disable wireless activity, use the wireless switch (see "Dell Wi-Fi Catcher™ Network Locator" on page 51). • Consider changing your power management options to maximize battery operating time (see "Power Management Modes"...

  • Page 125: Getting Help

    If the preceding steps have not resolved the problem, see "Contacting Dell" on page 126. NOTE: Call Dell Support from a telephone near or at the computer so that the support staff can assist you with any necessary procedures. NOTE: Dell's Express Service Code system may not be available in all countries.

  • Page 126: Dellconnect

    DellConnect DellConnect is a simple online access tool that allows a Dell service and support associate to access your computer through a broadband connection, diagnose your problem and repair it all under your supervision. For more information, go to support.dell.com and click DellConnect.

  • Page 127: Autotech Service

    126. Automated Order-Status Service To check on the status of any Dell products that you have ordered, you can go to support.dell.com, or you can call the automated order-status service. A recording prompts you for the information needed to locate and report on your order. For the telephone number to call for your region, see "Contacting Dell"...

  • Page 128: Before You Call

    Remember to fill out the Diagnostics Checklist (see "Diagnostics Checklist" on page 154). If possible, turn on your computer before you call Dell for assistance and call from a telephone at or near the computer. You may be asked to type some commands at the keyboard, relay detailed information during operations, or try other troubleshooting steps possible only at the computer itself.
  • Page 129 E-mail for Servers and EMC Products City Code: 11 Customer Service Technical Support Sales Aruba Online Support Technical Support Customer Service and Sales Web and E-mail Address la-techsupport@dell.com la-techsupport@dell.com la-techsupport@dell.com ® Storage la_enterprise@dell.com toll-free: 0-800-666-0789 toll-free: 0-800-222-0154 or toll-free: 0-800-444-0724 toll-free: 0-800-666-0789 la-techsupport@dell.com...
  • Page 130 Customer Service and Sales Getting Help The phone numbers in this section Area Codes, Local Numbers, and Toll-Free Numbers Web and E-mail Address support.ap.dell.com support.ap.dell.com/contactus toll-free: 1300-655-533 toll-free: 1800-633-559 toll-free: 1800-060-889 toll-free: 1800-812-393 (option 3) toll-free: 1300-303-270 (option 3) toll-free: 1300-662-196 support.euro.dell.com...
  • Page 131 City Code: 51 Technical Support Fax Customer Service Fax Sales Area Codes, Local Numbers, and Toll-Free Numbers Web and E-mail Address www.dell.com/bb la-techsupport@dell.com 1-800-534-3349 1-800-534-3142 support.euro.dell.com 02 481 92 88 02 481 92 95 02 713 15 65 02 481 91 00...
  • Page 132 Medium/Large Business, Government Spare Parts and Extended Service Getting Help Area Codes, Local Numbers, and Toll-Free Numbers Web and E-mail Address www.dell.com/vg la-techsupport@dell.com toll-free: 1-866-278-6820 or (512) 723-0010 604 633 4966 604 633 3101 or toll-free: 801 1012 toll-free: 801 1044...
  • Page 133 Online Support Country Code: 56 City Code: 2 Technical Support Sales and Customer Support Area Codes, Local Numbers, and Toll-Free Numbers Web and E-mail Address www.dell.com/ky la-techsupport@dell.com 1-877-261-0242 1-877-262-5415 www.dell.com/cl la-techsupport@dell.com toll-free: 800-20-20-44 (CTC) or 123-00-20-37-62 (ENTEL) toll-free: 800-20-20-44 (CTC)
  • Page 134 City Code: 592 Customer Service E-mail Technical Support Fax Technical Support – Dell™ Dimension™ and Dell Inspiron™ Technical Support – Dell OptiPlex™, Dell Latitude™, and Dell Precision™ Technical Support – Dell PowerEdge™ and Dell PowerVault™ Technical Support – Projectors, PDAs, Switches, Routers, etc.
  • Page 135 Switchboard – Home/Small Business Switchboard Fax – Home/Small Business Dominica Online Support Technical Support, Customer Service, Sales Area Codes, Local Numbers, and Toll-Free Numbers Web and E-mail Address www.dell.com/co la-techsupport@dell.com 01-800-915-5704 01-800-915-4755 toll free: 01-800-915-6158 toll free: 01-800-915-5676 www.dell.com/cr la-techsupport@dell.com 0800-012-0232 0800-012-0231 support.euro.dell.com...
  • Page 136 City Code: 9 Customer Service Switchboard Sales under 500 employees Sales over 500 employees Getting Help Area Codes, Local Numbers, and Toll-Free Numbers Web and E-mail Address www.dell.com/do la-techsupport@dell.com 1-800-156-1834 1-800-156-1588 www.dell.com/ec la-techsupport@dell.com toll-free: 999-119-877-655-3355 or EEUU (512) 723-0020 toll-free: 1-800-999-119-877-655-3355 www.dell.com/sv la-techsupport@dell.com...
  • Page 137 Large Accounts Customer Service Public Accounts Customer Service Switchboard Area Codes, Local Numbers, and Toll-Free Numbers Web and E-mail Address support.euro.dell.com 0825 387 270 0825 823 833 0825 004 700 04 99 75 40 00 0825 004 700 0825 004 701...
  • Page 138 Technical Support, Customer Service, Sales Honduras Online Support Technical Support, Customer Service, Sales Getting Help Area Codes, Local Numbers, and Toll-Free Numbers Web and E-mail Address support.euro.dell.com 00800-44 14 95 18 2108129811 2108129810 2108129811 2108129800 2108129812 www.dell.com/gd la-techsupport@dell.com toll-free: 1-866-540-3355 www.dell.com/gt...
  • Page 139 International Access Code: 001 Country Code: 852 Technical Support – Dimension and Inspiron Technical Support – OptiPlex, Latitude, and Dell Precision Technical Support – Servers and Storage Technical Support – Projectors, PDAs, Switches, Routers, etc. Customer Service Large Corporate Accounts...
  • Page 140 Large Corporate Accounts Home and Small Business Getting Help Area Codes, Local Numbers, and Toll-Free Numbers Web and E-mail Address support.ap.dell.com support.ap.dell.com/ap/en/emaildell india_support_notebook@dell.com 080-25068032 or 080-25068034 or your city STD code + 60003355 or toll-free: 1-800-425-9046 india_support_server@dell.com 080-25068032 or 080-25068034...
  • Page 141 Corporate Customer Service (dial within U.K. only) U.K. Sales (dial within U.K. only) Area Codes, Local Numbers, and Toll-Free Numbers Web and E-mail Address support.euro.dell.com dell_direct_support@dell.com 1850 543 543 1850 543 543 1850 200 889 1850 333 200 1850 664 656...
  • Page 142 Customer Service and Sales Getting Help Area Codes, Local Numbers, and Toll-Free Numbers Web and E-mail Address support.euro.dell.com 02 577 826 90 02 696 821 14 02 696 821 13 02 696 821 12 02 577 826 90 02 577 825 55...
  • Page 143 Technical Support outside of Japan – City Code: 44 Dimension and Inspiron Technical Support – Dell Precision, OptiPlex, and Latitude Technical Support outside of Japan – Dell Precision, OptiPlex, and Latitude Technical Support – Dell PowerApp, Dell PowerEdge, Dell PowerConnect, and Dell PowerVault Technical Support outside of Japan –...
  • Page 144 Home/Small Business Sales Corporate Sales Customer Service Malaysia (Penang) Online Support International Access Code: 00 Technical Support – Dell Precision, OptiPlex, and Latitude Country Code: 60 Technical Support – Dimension, Inspiron, City Code: 4 and Electronics and Accessories Technical Support – PowerApp, PowerEdge,...
  • Page 145 Home/Small Business Sales Relational Sales Home/Small Business Sales Fax Relational Sales Fax Switchboard Switchboard Fax Area Codes, Local Numbers, and Toll-Free Numbers Web and E-mail Address www.dell.com/mx la-techsupport@dell.com 001-866-563-4425 50-81-8800 or 001-800-888-3355 001-877-384-8979 or 001-877-269-3383 001-866-390-4629 toll free 001-866-851-1754 50-81-8800...
  • Page 146 Home/Small Business Customer Service Switchboard Fax Switchboard Getting Help Area Codes, Local Numbers, and Toll-Free Numbers Web and E-mail Address support.ap.dell.com support.ap.dell.com/contactus toll-free: 0800-441-567 toll-free: 0800-446-255 toll-free: 0800-444-617 toll-free: 0800-443-563 toll-free: 0800-289-3355 (option 3) toll-free: 0800-941-128 (option 3) toll-free: 0800-449-602...
  • Page 147 Technical Support Country Code: 351 Customer Service Sales Area Codes, Local Numbers, and Toll-Free Numbers Web and E-mail Address www.dell.com/pa la-techsupport@dell.com toll free: 001-800-507-1385 (C&W) or 001-866-633-4097 (Clarocom) toll free: 001-800-507-1264 (C&W) or 001-866-422-7964 (Clarocom and Movistar) or 001-800-507-1786 (TC) www.dell.com/py...
  • Page 148 Customer Service and Sales St. Vincent and the Grenadines Online Support Technical Support Customer Service and Sales Getting Help Area Codes, Local Numbers, and Toll-Free Numbers Web and E-mail Address www.dell.com/pr la-techsupport@dell.com toll-free: 1-866-390-4695 toll-free: 1-866-390-4691 toll-free: 1-866-851-1760 1-877-537-3355 www.dell.com/kn la-techsupport@dell.com toll-free: 1-877-441-4734 toll-free: 1-866-540-3355 www.dell.com/lc...
  • Page 149 International Access Code: 005 Malaysia only. Country Code: 65 Online Support Technical Support Dimension, Inspiron, and Electronics and Accessories OptiPlex, Latitude, and Dell Precision PowerApp, PowerEdge, PowerConnect, and PowerVault Customer Service 24-Hour Automated Order Status Service Sales Transaction Sales Corporate Sales...
  • Page 150 Technical Support Fax Sales Getting Help Area Codes, Local Numbers, and Toll-Free Numbers Web and E-mail Address 604 633 4810 support.euro.dell.com 902 100 130 902 118 540 902 118 541 902 118 541 902 118 539 902 100 130 902 115 236...
  • Page 151 Customer Service Transaction Sales Corporate Sales Thailand Online Support International Access Code: 001 Technical Support – OptiPlex, Latitude, and Dell Precision Country Code: 66 Technical Support – PowerApp, PowerEdge, PowerConnect, and PowerVault Customer Service 24-Hour Automated Order Status Service Corporate Sales...
  • Page 152 Preferred Accounts (500–5000 employees) Global Accounts Central Government Local Government & Education Health Technical Support Corporate/Preferred Accounts/PCA (1000+ employees) Other Dell Products General Home and Small Business Fax Getting Help Local Numbers, and Toll-Free Numbers Web and E-mail Address www.dell.com/tt la-techsupport@dell.com...
  • Page 153 Country (City) Service Type International Access Code Country Code City Code Uruguay Online Support Technical Support Customer Service and Sales Area Codes, Local Numbers, and Toll-Free Numbers Web and E-mail Address www.dell.com/uy la-techsupport@dell.com toll-free: 000-413-598-2523 toll-free: 000-413-598-2521 Getting Help...
  • Page 154 Country (City) Service Type International Access Code Country Code City Code U.S.A. (Austin, Texas) Dell Services for the Deaf, Hard-of-Hearing, or Speech-Impaired International Access Code: 011 Country Code: 1 Technical Support Home and Home Office Portable and Desktop AutoTech Small Business...
  • Page 155 Online Support Technical Support Customer Service and Sales Venezuela Online Support Technical Support Customer Service and Sales Area Codes, Local Numbers, and Toll-Free Numbers Web and E-mail Address www.dell.com/vi la-techsupport@dell.com toll-free: 1-877-702-4360 toll-free: 1-877-702-4288 www.dell.com/ve la-techsupport@dell.com 0800-100-2513 0800-100-4752 Getting Help...
  • Page 156 Address: Phone number: Service Tag (bar code on the back or bottom of the computer): Express Service Code: Return Material Authorization Number (if provided by Dell support technician): Operating system and version: Devices: Expansion cards: Are you connected to a network? Yes No...

  • Page 157: Specifications

    Specifications NOTE: Offerings may vary by region. For more information regarding the configuration of your computer, click Start→ Help and Support and select the option to view information about your computer. Processor Processor type L1 cache L2 cache External bus frequency System Information System chipset Data bus width...
  • Page 158 Memory (continued) Minimum memory Maximum memory Smart Card Read/write capabilities Cards supported Program technology supported Interface speed EMV level WHQL certification Compatibility Insert/eject cycles Ports and Connectors Video Audio Powered USB Modem IEEE 1394a Mini-Card Network adapter D-Dock connector Specifications 1 GB (onboard memory) up to 2 GB reads and writes to all ISO 7816 1/2/3/4...
  • Page 159 224 MB of shared memory (with 512 MB or more of system memory) LVDS NTSC or PAL in S-video and composite modes (through Dell D/Port advanced port replicator only) High Definition Audio (HDA) Intellisonic software by Knowles Acoustics for embedded mic (WinXP , WinXP64,...
  • Page 160 Display Type (WXGA) Dimensions (12.1-inch display): Height Width Diagonal Operating angle Viewing angles: WXGA+ horizontal WXGA+ vertical Pixel pitch: WXGA Power consumption (panel with backlight) (typical): WXGA Controls Keyboard Number of keys Key travel Key spacing Layout Fingerprint Reader (optional) Type Power Supply Connector...
  • Page 161 Fingerprint Reader (optional) Type Power Supply Connector Array Size Touch Pad Size: Width Height Battery Type Dimensions: Depth Height Width Weight Voltage Charge time (approximate) Computer off Operating time UPEK TCS3 TouchStrip™ strip sensor with CMOS active capacitive pixel-sensing technology 2.7 V to approx.
  • Page 162 Battery (continued) Life span (approximate) Temperature range: Operating Storage AC Adapter Input voltage Input current (maximum) Input frequency Output current Output power Rated output voltage Dimensions and weight (65-W AC adapter): Height Width Depth Weight (with cables) Dimensions and weight (90-W AC adapter): Height Width...
  • Page 163 Physical (continued) Depth Weight Environmental Temperature range: Operating Storage Relative humidity (maximum): Operating Storage Maximum vibration (using a random-vibration spectrum that simulates user environment): Operating Storage Maximum shock (measured with hard drive in operating status and a 2-ms half-sine pulse for operating; also measured with hard drive in head-parked position and a 2-ms half- sine pulse for storage):...
  • Page 164 Specifications...

  • Page 165: Glossary

    Glossary Terms in this Glossary are provided for informational purposes only and may or may not describe features included with your particular computer. AC — alternating current — The form of electricity that powers your computer when you plug the AC adapter power cable in to an electrical outlet.
  • Page 166 byte — The basic data unit used by your computer. A byte is usually equal to 8 bits. C — Celsius — A temperature measurement scale where 0° is the freezing point and 100° is the boiling point of water. cache —...
  • Page 167 PCI Express and USB 2.0 standard. Express Service Code — A numeric code located on a sticker on your Dell™ computer. Use the Express Service Code when contacting Dell for assistance. Express Service Code service may not be available in some countries.
  • Page 168 you to use a second monitor as an extension of your display. Also referred to as dual display mode. extended PC Card — A PC Card that extends beyond the edge of the PC Card slot when installed. Fahrenheit — A temperature measurement scale where 32°...
  • Page 169 — A bay that supports devices such as optical drives, a second battery, or a Dell TravelLite™ module. memory — A temporary data storage area inside your computer. Because the data in memory is not permanent,...
  • Page 170 ROM, and video memory. Frequently, the word memory is used as a synonym for RAM. memory address — A specific location where data is temporarily stored in RAM. memory mapping — The process by which the computer assigns memory addresses to physical locations at start-up. Devices and software can then identify information that the processor can access.
  • Page 171 they will operate at the slower speed. PCMCIA — Personal Computer Memory Card International Association — The organization that establishes standards for PC Cards. PIO — programmed input/output — A method of transferring data between two devices through the processor as part of the data path. pixel —...
  • Page 172 Service Tag — A bar code label on your computer that identifies your computer when you access Dell Support at support.dell.com or when you call Dell for customer service or technical support.
  • Page 173 Also known as the motherboard. system setup — A utility that serves as an interface between the computer hardware and the operating system. System setup allows you to configure user- selectable options in the BIOS, such as date and time or system password.
  • Page 174 e-mail attachments. When an infected program starts, its embedded virus also starts. A common type of virus is a boot virus, which is stored in the boot sectors of a floppy disk. If the floppy disk is left in the drive when the computer is shut down and then turned on, the computer is infected when it reads the boot sectors of the floppy disk expecting to find the operating system.

  • Page 175: Appendix

    2 This device must accept any interference received, including interference that may cause undesired operation. NOTICE: The FCC regulations provide that changes or modifications not expressly approved by Dell Inc. could void your authority to operate this equipment. These limits are designed to provide reasonable protection against harmful interference in a residential installation.

  • Page 176: Macrovision Product Notice

    One Dell Way Round Rock, TX 78682 USA 512-338-4400 NOTE: For further regulatory information, see your Product Information Guide. Macrovision Product Notice This product incorporates copyright protection technology that is protected by method claims of certain U.S. patents and other intellectual property rights owned by Macrovision Corporation and other rights owners.

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