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Customer service
en
Replacing the bulb in the oven ceiling light
If the bulb in the oven light fails, it must be replaced.
Heat-resistant, 25 watt spare bulbs can be obtained
from our after-sales service or a specialist retailer. Only
use these bulbs.
:
Warning – Risk of electric shock!
Switch off the circuit breaker in the fuse box.
Place a tea towel in the cold oven to prevent
1.
damage.
Unscrew the glass cover by turning it anti-clockwise.
2.
Replace the bulb with one of the same type.
3.
Screw the glass cover back in.
4.
Remove the tea towel and switch on the circuit
5.
breaker.
Glass cover
You must replace a damaged glass cover. Suitable
glass covers may be obtained from the after-sales
service. Please specify the E number and FD number of
your appliance.
24
4Customer service
O ur after-sales service is there for you if your appliance
C u s t o m e r s e r v i c e
needs to be repaired. We will always find an
appropriate solution, also in order to avoid after-sales
personnel having to make unnecessary visits.
E number and FD number
When calling us, please give the product number (E
no.) and the production number (FD no.) so that we can
provide you with the correct advice. The rating plate
containing these numbers is found on the side of the
oven door. To save time, you can make a note of the
number of your appliance and the telephone number of
the after-sales service in the space below, should it be
required.
E no.
After-sales service
O
Please note that there will be a fee for a visit by a
service technician in the event of a malfunction, even
during the warranty period.
Please find the contact data of all countries in the
enclosed customer service list.
To book an engineer visit and product advice
0344 892 8979
GB
Calls charged at local or mobile rate.
01450 2655
IE
0.03 € per minute at peak. Off peak 0.0088 €
per minute.
Rely on the professionalism of the manufacturer. You
can therefore be sure that the repair is carried out by
trained service technicians who carry original spare
parts for your appliances.
FD no.
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