BT SYNERGY 4500 User Manual

BT SYNERGY 4500 User Manual

British telecommunications (bt) user guide digital cordless telephone synergy 4500
Table of Contents

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Synergy 4500 – Issue 5 – Edition 1 – 18.01.07 – 7993
User Guide
BT SYNERGY 4500

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Table of Contents
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Summary of Contents for BT SYNERGY 4500

  • Page 1 Synergy 4500 – Issue 5 – Edition 1 – 18.01.07 – 7993 User Guide BT SYNERGY 4500...
  • Page 2: Digital Cordless Telephone

    Synergy 4500 – Issue 5 – Edition 1 – 18.01.07 – 7993 Welcome… to your BT Synergy 4500 Digital Cordless Telephone Answering Machine • 11 Minutes digital recording time. • 255 Name and number phonebook to store all your contact numbers for easy dialling.
  • Page 3 Synergy 4500 – Issue 5 – Edition 1 – 18.01.07 – 7993 This User Guide provides you with all the information you need to get the most from your phone. Before you make your first call you will need to set up your phone. Follow the simple instructions in ‘Getting Started’,...
  • Page 4: Table Of Contents

    Copy a number from the redial list ..20 If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com Delete a redial number ... .20 Delete all redial numbers .
  • Page 5 .....44 If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com To set audible message alert via the base .
  • Page 6 Delete a user area ....78 If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com Synergy 4500 – Issue 5 – Edition 1 – 18.01.07 – 7993 Sub address checking .
  • Page 7: Getting Started

    6 rings”. The message counter flashes alternately to indicate that the clock needs setting. Power adaptor cable If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com WARNING Do not place your BT Synergy 4500 in the bathroom or other humid areas.
  • Page 8: Setting Up For Multiple Packs

    If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com Synergy 4500 – Issue 5 – Edition 1 – 18.01.07 – 7993 2. Rechargeable batteries are already fitted in your handset.
  • Page 9: Set The Date And Time

    We recommend that you now set the day and time so they can be recorded with each answering machine message you receive. If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com Getting started Battery performance...
  • Page 10 If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com Synergy 4500 – Issue 5 – Edition 1 – 18.01.07 – 7993 Set the time 1.
  • Page 11: Getting To Know Your Phone

    For use with Call Waiting, page 59. In standby mode, use to make an internal call, page 83. If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com Calls light Illuminates when the line is in use.
  • Page 12: Handset Display Icons

    * For these features to work you must subscribe to your Network Provider’s Caller Display* and/or Call Waiting* service. A quarterly fee may be payable. If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com Synergy 4500 –...
  • Page 13: Base Buttons And Leds

    42. Play Lets you play and pause your messages, page 48. If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com Getting to know your phone Find BT Synergy 4500 Play...
  • Page 14: Navigating The Menus

    If no buttons are pressed for 30 seconds, the handset reverts to standby automatically. If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com Synergy 4500 – Issue 5 – Edition 1 – 18.01.07 – 7993 Navigating the menus Your BT Synergy 4500 has an easy to use menu system.
  • Page 15: Menu Map

    Add entry Show Details Edit Entry Delete Entry Copy Entry Copy Phonebook SIM Copy* Access Code SIM Code* To be able to use this feature, you must ensure that your mobile phone SIM card is inserted into the SIM reader slot on your BT Synergy 4500.
  • Page 16: Using The Phone

    If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com Switch the handset power on/off Press and hold to switch off.
  • Page 17: Receive A Call

    Maximum volume Mid volume Minimum volume If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com Caller Display If you have subscribed to your network’s Caller Display service, symbol the caller’s number (or name...
  • Page 18: Secrecy

    To switch handsfree off and return to the handset at any time, press If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com Synergy 4500 – Issue 5 – Edition 1 – 18.01.07 – 7993...
  • Page 19: Redial The Last Number Called

    Menu number you want. 3. Press to redial. If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com Using the phone If the number is stored in the Directory and a name/number match is found, the name will be displayed instead.
  • Page 20: Copy A Number From The Redial List

    If you decide not to delete, select Save option. If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com Synergy 4500 – Issue 5 – Edition 1 – 18.01.07 – 7993 Copy a number from the redial list to the phonebook 1.
  • Page 21: Delete All Redial Numbers

    Paging You can alert a handset user that they are wanted or locate a missing handset. If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com Clear Redial List Deleted If you press any button while the...
  • Page 22: 255 Name And Number Phonebook

    You MUST enter a name and a number, otherwise the display will show Error. If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com Synergy 4500 – Issue 5 – Edition 1 – 18.01.07 – 7993 1. Press on the base.
  • Page 23: View/Check Details For An Entry

    Menu search alphabetically. 3. Press to dial the displayed number. If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com Menu Save Menu to display...
  • Page 24: Edit A Name And Number

    T. If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com Synergy 4500 – Issue 5 – Edition 1 – 18.01.07 – 7993 Edit a name and number 1.
  • Page 25: Copy An Entry To Another Handset

    Handset X (where is the selected handset). 5. At the receiving handset the display shows select to confirm. If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com Menu to display Delete is displayed. Menu...
  • Page 26: Copy The Entire Phonebook To Another Handset

    Using the phone If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com Synergy 4500 – Issue 5 – Edition 1 – 18.01.07 – 7993 The display then shows copying is complete the new entry will be displayed in the phonebook list.
  • Page 27: Copy To Or From A Sim Card

    Menu 4. Use to display either Menu Copy to SIM and select OK. If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com Replace . Each Menu to to display SIM Copy Copy from SIM...
  • Page 28 The PIN number will be displayed as asterisks for security reasons. If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com Synergy 4500 – Issue 5 – Edition 1 – 18.01.07 – 7993 5. The display will show...
  • Page 29: Access Code

    Use Menu to select either Menu Code International Code If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com Access code and press OK. is displayed. Enter the to deactivate prefix Menu...
  • Page 30: Handset Settings

    You will hear a sample ring for all settings (except Off). If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com Handset ringer volume The handset has 6 ringer volume settings: Off and 1–5 where, 1=low and 5=high.
  • Page 31: Handset Earpiece Volume

    Menu select the option to confirm. 4. Press and hold to exit and return to standby. If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com External Melody option. Menu is displayed is displayed...
  • Page 32: Auto Answer

    Handset settings If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com Synergy 4500 – Issue 5 – Edition 1 – 18.01.07 – 7993 Auto answer If you set Auto Answer to ON, when you receive an incoming call and the handset is in the base, you can pick it up to answer the call.
  • Page 33: Display Language

    You can set a confirmation beep to sound each time a keypad button is pressed and you can set a warning beep If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com is displayed...
  • Page 34 If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com Synergy 4500 – Issue 5 – Edition 1 – 18.01.07 – 7993 to sound when the batteries are low or when your handset goes out of range.
  • Page 35: Base Settings

    5. Press and hold to exit and return to standby. If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com is displayed then option. You will hear a sample ring for all settings (except Off).
  • Page 36: Pin Code

    PIN code it will be displayed as a If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com Synergy 4500 – Issue 5 – Edition 1 – 18.01.07 – 7993 PIN code Your BT Synergy 4500 has a security PIN code which you will need to change some of the base settings.
  • Page 37: Restore Default Settings

    The handset power switches off and the base beeps. The handset will then switch itself back on and show the standby display. If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com is displayed then is displayed then...
  • Page 38: Default Settings

    Base settings If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com Synergy 4500 – Issue 5 – Edition 1 – 18.01.07 – 7993 Default settings Handset Name Low Battery Tone Out of Range Tone...
  • Page 39: Date And Time Settings

    Silence the alarm 1. Press the STOP option button. If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com is displayed. Select Once Daily , then select If you subscribe to a Caller Display...
  • Page 40: Answering Machine

    Synergy 4500 – Issue 3 – Edition 1 – 21.08.06 – 7771 Answering machine Symbol Definition (Blank) Power off. (flashing) Day/Time needs to be set. Answer-on mode, 0-9 messages. (flashing) 10-59 messages. Indicates when more than 9 messages are stored.
  • Page 41: Switch The Answering Machine On/Off Using The Base

    Synergy 4500 – Issue 3 – Edition 1 – 21.08.06 – 7771 Setting up the answering machine Switch the answering machine ON/OFF using the base 1. Press and release to switch ON or OFF. If you hear, “Answer on, your answer and record outgoing message is...”, the answering machine is switched on and...
  • Page 42: Base Loudspeaker Volume

    Time Saver. If you experience any problems, please call the Helpline on 0870 605 8047 Synergy 4500 – Issue 3 – Edition 1 – 21.08.06 – 7771 Base loudspeaker volume You can adjust the base loudspeaker volume from 0 (volume off) to 9, plus H (maximum volume). The default level is 5.
  • Page 43: Check The Answer Delay Setting

    Synergy 4500 – Issue 3 – Edition 1 – 21.08.06 – 7771 setting will be announced to confirm e.g. “Calls will be answered after 6 rings”. Check the answer delay setting 1. Press and release . The current setting will be announced and shown on the display.
  • Page 44: To Check The Audible Message Alert Setting

    If you experience any problems, please call the Helpline on 0870 605 8047 Synergy 4500 – Issue 3 – Edition 1 – 21.08.06 – 7771 To check the audible message alert setting 1. Press and release ‘Message alert on/off’, as appropriate.
  • Page 45: Record Your Own Outgoing Message Via The Handset

    Synergy 4500 – Issue 3 – Edition 1 – 21.08.06 – 7771 Record your own outgoing message Your Answer and Record outgoing message can be up to 3 minutes long and will replace the pre-recorded message. Your Answer Only message can be up to 12 minutes long (maximum recording length) and will replace the pre- recorded message.
  • Page 46: Check Your Outgoing Message

    . If you experience any problems, please call the Helpline on 0870 605 8047 Synergy 4500 – Issue 3 – Edition 1 – 21.08.06 – 7771 6. After the tone, speak your message clearly into the handset and press announce, “Your outgoing message is”, and your message...
  • Page 47: Re-Instate The Pre-Recorded Outgoing Message

    Synergy 4500 – Issue 3 – Edition 1 – 21.08.06 – 7771 Via the handset: Menu 1. Press until display shows Menu and select the option. Answer mode 2. The display shows 3. Use Menu to display either: Menu Answer Only...
  • Page 48: Message Playback Via The Base

    If you experience any problems, please call the Helpline on 0870 605 8047 Synergy 4500 – Issue 3 – Edition 1 – 21.08.06 – 7771 Via the base: 1. Press and hold message” then release the button.
  • Page 49 Synergy 4500 – Issue 3 – Edition 1 – 21.08.06 – 7771 During playback: • Press , to pause a message, Play display and you will hear a beep every 10 seconds. • Press again to resume playback. Play •...
  • Page 50: Message Playback Via The Handset

    Answering machine If you experience any problems, please call the Helpline on 0870 605 8047 Synergy 4500 – Issue 3 – Edition 1 – 21.08.06 – 7771 Using the answering machine via the handset You can use your BT Synergy 4500 for a variety of functions: to listen to your messages;...
  • Page 51: Record A Memo

    Synergy 4500 – Issue 3 – Edition 1 – 21.08.06 – 7771 During playback, you can select the following options using the handset: • Press once to repeat the current message. << • Press twice to play the previous message.
  • Page 52: Call Screening

    If you experience any problems, please call the Helpline on 0870 605 8047 Synergy 4500 – Issue 3 – Edition 1 – 21.08.06 – 7771 2. You will hear, “Please speak after the tone. To end recording press square”.
  • Page 53: Remote Access

    Synergy 4500 – Issue 3 – Edition 1 – 21.08.06 – 7771 To screen a call via the handset (when the handset is off the base) 1. When your BT Synergy 4500 rings, select the option. You can hear your caller begin to leave a Screening message.
  • Page 54: Switch Your Answering Machine On Remotely

    BT Synergy 4500 will hang up. If you experience any problems, please call the Helpline on 0870 605 8047 Synergy 4500 – Issue 3 – Edition 1 – 21.08.06 – 7771 Menu 2. Press until the display shows and select the 3.
  • Page 55 Synergy 4500 – Issue 3 – Edition 1 – 21.08.06 – 7771 Answering machine 2. Enter your 3 digit code. You will hear, “You have ‘n’ new messages” and they will be played back. If you have no new messages, you will hear, “You have no new messages, to hear main menu press 1”.
  • Page 56: Bt Calling Features

    Withheld will be displayed. If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com Caller Display If you have subscribed to a Caller Display Service, you will be able to see your caller’s number on your handset display (provided it is not withheld) prior to answering the call.
  • Page 57: Copy A Calls List Number To The Phonebook

    Display shows 7. Press and hold to exit and return to standby. If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com If the number is unavailable, Unavailable . The number will be...
  • Page 58: Delete A Calls List Number

    If you decide not to delete, select Save option. If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com Synergy 4500 – Issue 5 – Edition 1 – 18.01.07 – 7993 Delete a Calls list number 1.
  • Page 59: Call Waiting

    2. Press and continue your conversation with the second caller. If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com BT Calling Features IMPORTANT To use Call Waiting you must first subscribe to the service from your network provider.
  • Page 60: Voice Mail/Message Waiting

    Calls list (see page 56). While viewing the number in the Calls list, press to dial the server number and then follow the instructions given to access your messages. If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com...
  • Page 61: Text Messaging

    (www.bt.com) to find out how much it costs to send a text message (depends upon your call package). If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com IMPORTANT You must subscribe to your Network Provider’s Caller Display...
  • Page 62: Send A Text Message

    If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com Synergy 4500 – Issue 5 – Edition 1 – 18.01.07 – 7993 Send a text message 1.
  • Page 63 Save – to save a message in the Outbox for sending later. Select OK. Message Saved If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com Text E-Mail to display further Save and select OK.
  • Page 64 * Maximum number of messages across Inbox and Outbox is 50. If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com Synergy 4500 – Issue 5 – Edition 1 – 18.01.07 – 7993 Delete –...
  • Page 65: Entering Text

    3, press four times. If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com Text messaging If there is a problem sending a...
  • Page 66: Standard Text Entry

    < > [ ] { }| ~ ^ ¿ ¿ ¡ § ° If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com Synergy 4500 – Issue 5 – Edition 1 – 18.01.07 – 7993...
  • Page 67: Receiving And Reading Text Messages

    4. The first ten characters of the newest message are displayed first. To view the full details for this message select the option. If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com symbol is displayed. Select the is displayed. Select the...
  • Page 68 Text messaging If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com Synergy 4500 – Issue 5 – Edition 1 – 18.01.07 – 7993 To view the details for another message, press Menu to scroll and highlight the message you want and...
  • Page 69 6. Press and hold to exit and return to standby. If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com again to confirm. Send again to confirm. Press...
  • Page 70: Read, Edit, Send Texts Stored In The Outbox

    (sub-addresses), see page 74. If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com Synergy 4500 – Issue 5 – Edition 1 – 18.01.07 – 7993 Read, edit, send or delete texts stored in the Outbox 1.
  • Page 71: Service Centre Numbers

    Incoming or Outgoing Service Centre numbers you will need to re-enter them in order for your text Service to work. If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com again to confirm. Press to display is displayed.
  • Page 72: Adding Or Changing Service Centre Numbers

    (see next section). If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com Synergy 4500 – Issue 5 – Edition 1 – 18.01.07 – 7993 You can enter up to 4 Service Centre numbers.
  • Page 73: Select A Send Service Centre Number

    Menu option. 6. Press and hold to exit and return to standby. If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com is displayed. Select the is displayed. is displayed. option. Outgoing...
  • Page 74: Message Alert Beeps

    BT Synergy 4500. If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com Synergy 4500 – Issue 5 – Edition 1 – 18.01.07 – 7993...
  • Page 75: Set A User Area

    9. Enter a sub address number which is not already in use and press OK, then press Save. 10.Press and hold to exit and return to standby. If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com is displayed. Select the is displayed. Text messaging...
  • Page 76: How Callers Send A Text To A User Area

    If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com Synergy 4500 – Issue 5 – Edition 1 – 18.01.07 – 7993 How callers send a text to a user area...
  • Page 77: Edit A User Area

    10.Enter a sub address number which is not already in use and press OK, then press Save. 11.Press and hold to exit and return to standby. If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com is displayed. Select OK. is displayed. Edit option.
  • Page 78: Delete A User Area

    Text messaging If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com Synergy 4500 – Issue 5 – Edition 1 – 18.01.07 – 7993 Delete a user area 1. Press Menu 2. Press Menu Select OK.
  • Page 79 Enter a new code for the box and select OK. 5. Press and hold to exit and return to standby. If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com is displayed. Select OK. is displayed.
  • Page 80: Send Option Settings

    – will save a text message to the outbox to be sent/completed later. If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com Synergy 4500 – Issue 5 – Edition 1 – 18.01.07 – 7993 Send option settings Change the auto save setting 1.
  • Page 81: Using Additional Handsets

    Register Base is displayed select the confirm. If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com You must charge your additional handset for 24 hours before registering it. is displayed, then...
  • Page 82: Select A Base

    The BT Synergy default base PIN is 0000, see page 36. If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com Synergy 4500 – Issue 5 – Edition 1 – 18.01.07 – 7993 4. Use the keypad to enter the number of the base you want to register to The display shows, e.g.
  • Page 83: De-Register A Handset

    The user can press to answer the call. 3. Press to end the call. If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com is displayed, then option. option. – 5) then select is displayed.
  • Page 84: Transferring Calls

    100 seconds, it will be transferred back to the original handset. If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com Synergy 4500 – Issue 5 – Edition 1 – 18.01.07 – 7993 Transferring calls You can transfer an external call to another handset registered to the base.
  • Page 85 3. When the internal handset user answers, select the option to begin the 3-way call. 4. Press to finish the 3-way call. If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com Using additional handsets option.
  • Page 86: Help

    The ringer volume may be switched off, see page 30. • Check that the mains power is correctly connected. • Make sure the handset is registered to the base, see page 81. If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com...
  • Page 87 The memory may be full. Play and delete old messages, see page 48-51. Answering machine messages have the wrong date and time • Have you set the date and time? See page 10. If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com Help...
  • Page 88 Cannot register a handset to a base • You can register a total of 5 handsets to your BT Synergy 4500 base and you can register your BT Synergy 4500 handset to up to 4 bases. Check that you have not exceeded the limits.
  • Page 89: Possible Problems With Text Messaging

    Sometimes your BT Synergy 4500 can interfere with other electrical equipment if it is placed too close. It is recommended that you place your BT Synergy 4500 at least one metre away from electrical appliances or metal obstructions to avoid any risk of interference.
  • Page 90 • For other telephone service providers please contact their customer services. If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com Synergy 4500 – Issue 5 – Edition 1 – 18.01.07 – 7993 and send it to 00000. You will receive a confirmation message back.
  • Page 91 OK. 5. Enter 00000 and select OK. Text is highlighted, select OK. The display shows If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com is displayed. Select the option. option. Sending Message Help...
  • Page 92 You have pressed the wrong button in a sequence. Check the prompts in the display or refer to instructions in this user guide. If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com Synergy 4500 – Issue 3 – Edition 1 – 21.08.06 – 7771...
  • Page 93: General Information

    BT accepts no responsibility for damage caused to your BT Synergy 4500 by using any other types of batteries. If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com Safety information • Only use the power supply suitable for the BT Synergy 4500 range.
  • Page 94: Cleaning

    There is a slight chance your phone could be damaged by an electrical storm. We recommend If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com Synergy 4500 – Issue 5 – Edition 1 – 18.01.07 – 7993 •...
  • Page 95: Guarantee

    Prior to returning your product, please read the Help section beginning on page 86 or contact the Helpline on 0870 6058047 or email If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com General information bt.helpdesk@suncorptech.com for assistance. In the unlikely event of a defect occurring, please follow the Helpline’s instructions for replacement...
  • Page 96: R&Tte

    Radio Equipment and Telecommunications Terminal Equipment Directive 1999/5/EC. If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com Synergy 4500 – Issue 5 – Edition 1 – 18.01.07 – 7993 For your records...
  • Page 97: Connecting To A Switchboard

    Exchange), contact your PBX supplier for further information. The recall function is set to timed break recall and is also used for BT Calling Feature. If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com...
  • Page 98 Synergy 4500 – Issue 5 – Edition 1 – 18.01.07 – 7993...
  • Page 99 Synergy 4500 – Issue 5 – Edition 1 – 18.01.07 – 7993...
  • Page 100 Synergy 4500 – Issue 5 – Edition 1 – 18.01.07 – 7993 Visit us at www.bt.com Offices worldwide The telecommunications services described in this publication are subject to availability and may be modified from time to time. Services and equipment are provided subject to British Telecommunications plc’s respective standard conditions of contract.

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