Synergy 4500 – Issue 5 – Edition 1 – 18.01.07 – 7993 Welcome… to your BT Synergy 4500 Digital Cordless Telephone Answering Machine • 11 Minutes digital recording time. • 255 Name and number phonebook to store all your contact numbers for easy dialling.
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Synergy 4500 – Issue 5 – Edition 1 – 18.01.07 – 7993 This User Guide provides you with all the information you need to get the most from your phone. Before you make your first call you will need to set up your phone. Follow the simple instructions in ‘Getting Started’,...
Copy a number from the redial list ..20 If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com Delete a redial number ... .20 Delete all redial numbers .
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.....44 If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com To set audible message alert via the base .
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Delete a user area ....78 If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com Synergy 4500 – Issue 5 – Edition 1 – 18.01.07 – 7993 Sub address checking .
6 rings”. The message counter flashes alternately to indicate that the clock needs setting. Power adaptor cable If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com WARNING Do not place your BT Synergy 4500 in the bathroom or other humid areas.
If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com Synergy 4500 – Issue 5 – Edition 1 – 18.01.07 – 7993 2. Rechargeable batteries are already fitted in your handset.
We recommend that you now set the day and time so they can be recorded with each answering machine message you receive. If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com Getting started Battery performance...
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If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com Synergy 4500 – Issue 5 – Edition 1 – 18.01.07 – 7993 Set the time 1.
For use with Call Waiting, page 59. In standby mode, use to make an internal call, page 83. If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com Calls light Illuminates when the line is in use.
* For these features to work you must subscribe to your Network Provider’s Caller Display* and/or Call Waiting* service. A quarterly fee may be payable. If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com Synergy 4500 –...
42. Play Lets you play and pause your messages, page 48. If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com Getting to know your phone Find BT Synergy 4500 Play...
If no buttons are pressed for 30 seconds, the handset reverts to standby automatically. If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com Synergy 4500 – Issue 5 – Edition 1 – 18.01.07 – 7993 Navigating the menus Your BT Synergy 4500 has an easy to use menu system.
Add entry Show Details Edit Entry Delete Entry Copy Entry Copy Phonebook SIM Copy* Access Code SIM Code* To be able to use this feature, you must ensure that your mobile phone SIM card is inserted into the SIM reader slot on your BT Synergy 4500.
If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com Switch the handset power on/off Press and hold to switch off.
Maximum volume Mid volume Minimum volume If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com Caller Display If you have subscribed to your network’s Caller Display service, symbol the caller’s number (or name...
To switch handsfree off and return to the handset at any time, press If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com Synergy 4500 – Issue 5 – Edition 1 – 18.01.07 – 7993...
Menu number you want. 3. Press to redial. If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com Using the phone If the number is stored in the Directory and a name/number match is found, the name will be displayed instead.
If you decide not to delete, select Save option. If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com Synergy 4500 – Issue 5 – Edition 1 – 18.01.07 – 7993 Copy a number from the redial list to the phonebook 1.
Paging You can alert a handset user that they are wanted or locate a missing handset. If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com Clear Redial List Deleted If you press any button while the...
You MUST enter a name and a number, otherwise the display will show Error. If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com Synergy 4500 – Issue 5 – Edition 1 – 18.01.07 – 7993 1. Press on the base.
Menu search alphabetically. 3. Press to dial the displayed number. If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com Menu Save Menu to display...
T. If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com Synergy 4500 – Issue 5 – Edition 1 – 18.01.07 – 7993 Edit a name and number 1.
Handset X (where is the selected handset). 5. At the receiving handset the display shows select to confirm. If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com Menu to display Delete is displayed. Menu...
Using the phone If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com Synergy 4500 – Issue 5 – Edition 1 – 18.01.07 – 7993 The display then shows copying is complete the new entry will be displayed in the phonebook list.
Menu 4. Use to display either Menu Copy to SIM and select OK. If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com Replace . Each Menu to to display SIM Copy Copy from SIM...
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The PIN number will be displayed as asterisks for security reasons. If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com Synergy 4500 – Issue 5 – Edition 1 – 18.01.07 – 7993 5. The display will show...
Use Menu to select either Menu Code International Code If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com Access code and press OK. is displayed. Enter the to deactivate prefix Menu...
You will hear a sample ring for all settings (except Off). If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com Handset ringer volume The handset has 6 ringer volume settings: Off and 1–5 where, 1=low and 5=high.
Menu select the option to confirm. 4. Press and hold to exit and return to standby. If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com External Melody option. Menu is displayed is displayed...
Handset settings If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com Synergy 4500 – Issue 5 – Edition 1 – 18.01.07 – 7993 Auto answer If you set Auto Answer to ON, when you receive an incoming call and the handset is in the base, you can pick it up to answer the call.
You can set a confirmation beep to sound each time a keypad button is pressed and you can set a warning beep If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com is displayed...
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If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com Synergy 4500 – Issue 5 – Edition 1 – 18.01.07 – 7993 to sound when the batteries are low or when your handset goes out of range.
5. Press and hold to exit and return to standby. If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com is displayed then option. You will hear a sample ring for all settings (except Off).
PIN code it will be displayed as a If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com Synergy 4500 – Issue 5 – Edition 1 – 18.01.07 – 7993 PIN code Your BT Synergy 4500 has a security PIN code which you will need to change some of the base settings.
The handset power switches off and the base beeps. The handset will then switch itself back on and show the standby display. If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com is displayed then is displayed then...
Base settings If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com Synergy 4500 – Issue 5 – Edition 1 – 18.01.07 – 7993 Default settings Handset Name Low Battery Tone Out of Range Tone...
Silence the alarm 1. Press the STOP option button. If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com is displayed. Select Once Daily , then select If you subscribe to a Caller Display...
Synergy 4500 – Issue 3 – Edition 1 – 21.08.06 – 7771 Answering machine Symbol Definition (Blank) Power off. (flashing) Day/Time needs to be set. Answer-on mode, 0-9 messages. (flashing) 10-59 messages. Indicates when more than 9 messages are stored.
Synergy 4500 – Issue 3 – Edition 1 – 21.08.06 – 7771 Setting up the answering machine Switch the answering machine ON/OFF using the base 1. Press and release to switch ON or OFF. If you hear, “Answer on, your answer and record outgoing message is...”, the answering machine is switched on and...
Time Saver. If you experience any problems, please call the Helpline on 0870 605 8047 Synergy 4500 – Issue 3 – Edition 1 – 21.08.06 – 7771 Base loudspeaker volume You can adjust the base loudspeaker volume from 0 (volume off) to 9, plus H (maximum volume). The default level is 5.
Synergy 4500 – Issue 3 – Edition 1 – 21.08.06 – 7771 setting will be announced to confirm e.g. “Calls will be answered after 6 rings”. Check the answer delay setting 1. Press and release . The current setting will be announced and shown on the display.
If you experience any problems, please call the Helpline on 0870 605 8047 Synergy 4500 – Issue 3 – Edition 1 – 21.08.06 – 7771 To check the audible message alert setting 1. Press and release ‘Message alert on/off’, as appropriate.
Synergy 4500 – Issue 3 – Edition 1 – 21.08.06 – 7771 Record your own outgoing message Your Answer and Record outgoing message can be up to 3 minutes long and will replace the pre-recorded message. Your Answer Only message can be up to 12 minutes long (maximum recording length) and will replace the pre- recorded message.
. If you experience any problems, please call the Helpline on 0870 605 8047 Synergy 4500 – Issue 3 – Edition 1 – 21.08.06 – 7771 6. After the tone, speak your message clearly into the handset and press announce, “Your outgoing message is”, and your message...
Synergy 4500 – Issue 3 – Edition 1 – 21.08.06 – 7771 Via the handset: Menu 1. Press until display shows Menu and select the option. Answer mode 2. The display shows 3. Use Menu to display either: Menu Answer Only...
If you experience any problems, please call the Helpline on 0870 605 8047 Synergy 4500 – Issue 3 – Edition 1 – 21.08.06 – 7771 Via the base: 1. Press and hold message” then release the button.
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Synergy 4500 – Issue 3 – Edition 1 – 21.08.06 – 7771 During playback: • Press , to pause a message, Play display and you will hear a beep every 10 seconds. • Press again to resume playback. Play •...
Answering machine If you experience any problems, please call the Helpline on 0870 605 8047 Synergy 4500 – Issue 3 – Edition 1 – 21.08.06 – 7771 Using the answering machine via the handset You can use your BT Synergy 4500 for a variety of functions: to listen to your messages;...
Synergy 4500 – Issue 3 – Edition 1 – 21.08.06 – 7771 During playback, you can select the following options using the handset: • Press once to repeat the current message. << • Press twice to play the previous message.
If you experience any problems, please call the Helpline on 0870 605 8047 Synergy 4500 – Issue 3 – Edition 1 – 21.08.06 – 7771 2. You will hear, “Please speak after the tone. To end recording press square”.
Synergy 4500 – Issue 3 – Edition 1 – 21.08.06 – 7771 To screen a call via the handset (when the handset is off the base) 1. When your BT Synergy 4500 rings, select the option. You can hear your caller begin to leave a Screening message.
BT Synergy 4500 will hang up. If you experience any problems, please call the Helpline on 0870 605 8047 Synergy 4500 – Issue 3 – Edition 1 – 21.08.06 – 7771 Menu 2. Press until the display shows and select the 3.
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Synergy 4500 – Issue 3 – Edition 1 – 21.08.06 – 7771 Answering machine 2. Enter your 3 digit code. You will hear, “You have ‘n’ new messages” and they will be played back. If you have no new messages, you will hear, “You have no new messages, to hear main menu press 1”.
Withheld will be displayed. If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com Caller Display If you have subscribed to a Caller Display Service, you will be able to see your caller’s number on your handset display (provided it is not withheld) prior to answering the call.
Display shows 7. Press and hold to exit and return to standby. If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com If the number is unavailable, Unavailable . The number will be...
If you decide not to delete, select Save option. If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com Synergy 4500 – Issue 5 – Edition 1 – 18.01.07 – 7993 Delete a Calls list number 1.
2. Press and continue your conversation with the second caller. If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com BT Calling Features IMPORTANT To use Call Waiting you must first subscribe to the service from your network provider.
Calls list (see page 56). While viewing the number in the Calls list, press to dial the server number and then follow the instructions given to access your messages. If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com...
(www.bt.com) to find out how much it costs to send a text message (depends upon your call package). If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com IMPORTANT You must subscribe to your Network Provider’s Caller Display...
If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com Synergy 4500 – Issue 5 – Edition 1 – 18.01.07 – 7993 Send a text message 1.
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Save – to save a message in the Outbox for sending later. Select OK. Message Saved If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com Text E-Mail to display further Save and select OK.
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* Maximum number of messages across Inbox and Outbox is 50. If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com Synergy 4500 – Issue 5 – Edition 1 – 18.01.07 – 7993 Delete –...
3, press four times. If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com Text messaging If there is a problem sending a...
4. The first ten characters of the newest message are displayed first. To view the full details for this message select the option. If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com symbol is displayed. Select the is displayed. Select the...
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Text messaging If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com Synergy 4500 – Issue 5 – Edition 1 – 18.01.07 – 7993 To view the details for another message, press Menu to scroll and highlight the message you want and...
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6. Press and hold to exit and return to standby. If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com again to confirm. Send again to confirm. Press...
(sub-addresses), see page 74. If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com Synergy 4500 – Issue 5 – Edition 1 – 18.01.07 – 7993 Read, edit, send or delete texts stored in the Outbox 1.
Incoming or Outgoing Service Centre numbers you will need to re-enter them in order for your text Service to work. If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com again to confirm. Press to display is displayed.
(see next section). If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com Synergy 4500 – Issue 5 – Edition 1 – 18.01.07 – 7993 You can enter up to 4 Service Centre numbers.
Menu option. 6. Press and hold to exit and return to standby. If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com is displayed. Select the is displayed. is displayed. option. Outgoing...
9. Enter a sub address number which is not already in use and press OK, then press Save. 10.Press and hold to exit and return to standby. If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com is displayed. Select the is displayed. Text messaging...
If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com Synergy 4500 – Issue 5 – Edition 1 – 18.01.07 – 7993 How callers send a text to a user area...
10.Enter a sub address number which is not already in use and press OK, then press Save. 11.Press and hold to exit and return to standby. If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com is displayed. Select OK. is displayed. Edit option.
Text messaging If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com Synergy 4500 – Issue 5 – Edition 1 – 18.01.07 – 7993 Delete a user area 1. Press Menu 2. Press Menu Select OK.
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Enter a new code for the box and select OK. 5. Press and hold to exit and return to standby. If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com is displayed. Select OK. is displayed.
– will save a text message to the outbox to be sent/completed later. If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com Synergy 4500 – Issue 5 – Edition 1 – 18.01.07 – 7993 Send option settings Change the auto save setting 1.
Register Base is displayed select the confirm. If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com You must charge your additional handset for 24 hours before registering it. is displayed, then...
The BT Synergy default base PIN is 0000, see page 36. If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com Synergy 4500 – Issue 5 – Edition 1 – 18.01.07 – 7993 4. Use the keypad to enter the number of the base you want to register to The display shows, e.g.
The user can press to answer the call. 3. Press to end the call. If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com is displayed, then option. option. – 5) then select is displayed.
100 seconds, it will be transferred back to the original handset. If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com Synergy 4500 – Issue 5 – Edition 1 – 18.01.07 – 7993 Transferring calls You can transfer an external call to another handset registered to the base.
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3. When the internal handset user answers, select the option to begin the 3-way call. 4. Press to finish the 3-way call. If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com Using additional handsets option.
The ringer volume may be switched off, see page 30. • Check that the mains power is correctly connected. • Make sure the handset is registered to the base, see page 81. If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com...
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The memory may be full. Play and delete old messages, see page 48-51. Answering machine messages have the wrong date and time • Have you set the date and time? See page 10. If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com Help...
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Cannot register a handset to a base • You can register a total of 5 handsets to your BT Synergy 4500 base and you can register your BT Synergy 4500 handset to up to 4 bases. Check that you have not exceeded the limits.
Sometimes your BT Synergy 4500 can interfere with other electrical equipment if it is placed too close. It is recommended that you place your BT Synergy 4500 at least one metre away from electrical appliances or metal obstructions to avoid any risk of interference.
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• For other telephone service providers please contact their customer services. If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com Synergy 4500 – Issue 5 – Edition 1 – 18.01.07 – 7993 and send it to 00000. You will receive a confirmation message back.
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OK. 5. Enter 00000 and select OK. Text is highlighted, select OK. The display shows If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com is displayed. Select the option. option. Sending Message Help...
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You have pressed the wrong button in a sequence. Check the prompts in the display or refer to instructions in this user guide. If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com Synergy 4500 – Issue 3 – Edition 1 – 21.08.06 – 7771...
BT accepts no responsibility for damage caused to your BT Synergy 4500 by using any other types of batteries. If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com Safety information • Only use the power supply suitable for the BT Synergy 4500 range.
There is a slight chance your phone could be damaged by an electrical storm. We recommend If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com Synergy 4500 – Issue 5 – Edition 1 – 18.01.07 – 7993 •...
Prior to returning your product, please read the Help section beginning on page 86 or contact the Helpline on 0870 6058047 or email If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com General information bt.helpdesk@suncorptech.com for assistance. In the unlikely event of a defect occurring, please follow the Helpline’s instructions for replacement...
Radio Equipment and Telecommunications Terminal Equipment Directive 1999/5/EC. If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com Synergy 4500 – Issue 5 – Edition 1 – 18.01.07 – 7993 For your records...
Exchange), contact your PBX supplier for further information. The recall function is set to timed break recall and is also used for BT Calling Feature. If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com...
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Synergy 4500 – Issue 5 – Edition 1 – 18.01.07 – 7993 Visit us at www.bt.com Offices worldwide The telecommunications services described in this publication are subject to availability and may be modified from time to time. Services and equipment are provided subject to British Telecommunications plc’s respective standard conditions of contract.