Problem solving guide
Problem
The cooktop has
switched off
automatically. When the
cooktop is switched
back on, appears
above the On/Off
sensor control.
After the cooktop has
been switched on,
appears in the timer
display for a few
seconds. The cooktop
does not heat up.
When you place a pot or
a pan on the cooktop
the corresponding
numerical keybank
does not appear.
The symbol lights up. The pans are too close together.
You reposition a pan
and the set power level
starts to flash.
You reposition a pan,
the set power level
goes out and 0 lights
up.
An area switches itself
off automatically.
An area or the whole
cooktop switches off
automatically.
50
Possible cause and remedy
One or more of the sensor controls are covered, e.g.
by finger contact, food boiling over or an object.
Clean off any dirt and/or remove the object (see
"Safety features - Safety switch-off").
The cooktop is in demonstration mode.
Touch the 0 sensor control on any of the numerical
keybanks.
Then touch the and sensor controls at the
same time until flashes alternately with in
the timer display.
The pan cannot be detected in this position because
it is very small.
Reposition the pan. If it is still not detected, use a
different pan.
The pan is unsuitable.
Use suitable pans (see "Induction - Cookware").
Reposition the pans. Move the pans one after the
other, not all at the same time.
The pan cannot be detected.
Touch the flashing power level.
If the power level continues to flash, reposition the
pan.
The pan cannot be detected.
Reset the power level.
It has been operated for too long.
Set a power level again (see "Safety features -
Safety switch-off").
The overheating protection mechanism has been
activated.
See "Safety features - Overheating protection".