D-Link WDA-2320 RangeBooster G User Manual page 39

Section 5 - Troubleshooting
2. I cannot connect to the access point or the wireless router.
• Make sure that the SSID on the WDA-30 desktop adapter is exactly the same as the SSID on the Access Point or
wireless router.
• Move the WDA-30 and Access Point or Wireless router into the same room and then test the wireless
connection.
• Disable all security settings. (WEP, MAC Address Control, AES)
• Make sure that the Radio is not locked down to a different frequency
• Turn off your Access Point and the computer with the WDA-30. Turn on the Access Point, and then turn on the
computer with the WDA-30.
• Refresh the WDA-30 Utility
3. The WDA-2320 Power and Link lights are not on.
• Check to see if the WDA-30 desktop adapter is firmly inserted into the PCI slot of your laptop computer.
4. I forgot my encryption key.
• Reset the Access Point to its factory default settings and restore the WDA-30 Wireless Desktop Adapter to the factory
default settings. (The default settings are listed in the Using the Configuration Utility section in this manual.)
D-Link WDA-30 User Manual 39