D-Link AirPlus Xtreme G DWL-2000AP Manual page 44

High-speed 2.4 ghz wireless access point
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Troubleshooting (continued)
4. What variables may cause my wireless products to lose reception?
D-Link products let you access your network from virtually anywhere you want. However,
the positioning of the products within your environment will affect the wireless range.
Please refer to Installation Considerations in the Wireless Basics section of this manual
for further information about the most advantageous placement of your D-Link wireless
products.
5. Why does my wireless connection keep dropping?
Antenna Orientation- Try different antenna orientations for the DWL-
2000AP. Try to keep the antenna at least 6 inches away from the wall
or other objects.
If you are using 2.4GHz cordless phones, X-10 equipment or other home
security systems, ceiling fans, and lights, your wireless connection will
degrade dramatically or drop altogether. Try changing the Channel on
your Router, Access Point and Wireless adapter to a different Channel
to avoid interference.
Keep your product away (at least 3-6 feet) from electrical devices that
generate RF noise, like microwaves, Monitors, electric motors, etc.
When deploying several access points and wireless devices, please
make sure that access points in close proximity do not have overlapping
channels. Nearby access points should be assigned channels that are at
least 4 channels apart to prevent interference. For example, with a group
of 3 access points you could assign the first to channel 1, the second to
channel 6, and the third to channel 11.
6. Why can't I get a wireless connection?
If you have enabled Encryption on the DWL-2000AP, you must also enable
encryption on all wireless clients in order to establish a wireless connection.
The Encryption settings are: 64 or 128bit. Make sure that the encryption
bit level is the same on the Access Point and the Wireless Client.
Make sure that the SSID on the Access Point and the Wireless Client
are exactly the same. If they are not, wireless connection will not be
established.
Move the DWL-2000AP and the wireless client into the same room and
then test the wireless connection.
Disable all security settings. (WEP, MAC Address Control)
44

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