Possible Failures - John Lewis JLWM1417 User Manual

Possible failures

Problem
The programme does not start.
The appliance does not fill with
water properly.
The appliance fills with water
and drains immediately
The appliance does not drain
the water.
The spin phase does not oper-
ate or the washing cycle lasts
longer than usual.
There is water on the floor.
Washing Machine User Manual
Possible solution
• Make sure that the mains plug is connected to the mains socket.
• Make sure that the appliance door is closed.
• Make sure that there is no damaged fuse in the fuse box.
• Make sure that the Start/Pause
• If the delay start is set, cancel the setting or wait for the end of count-
down.
• Deactivate the Child Lock function if it is on.
• Check the position of the knob on the selected programme.
• Make sure that the water tap is open.
• Make sure that the pressure of the water supply is not too low. For this
information, contact your local water authority.
• Make sure that the water tap is not clogged.
• Make sure that the inlet hose has no kinks, damages or bends.
• Make sure that the connection of the water inlet hose is correct.
• Make sure that the drain hose is in the correct position. The hose may be
positioned too low. Refer to "Installation instruction".
• Make sure that the sink spigot is not clogged.
• Make sure that the drain hose has no kinks or bends.
• Make sure that the drain filter is not clogged. Clean the filter, if necessary.
Refer to "Care and cleaning".
• Make sure that the connection of the drain hose is correct.
• Set the drain programme if you set a programme without drain phase.
• Set the drain programme if you set an option which ends with water in the
tub.
• Set the spin programme.
• Make sure that the drain filter is not clogged. Clean the filter, if necessary.
Refer to "Care and cleaning".
• Adjust manually the items in the tub and start the spin phase again. This
problem may be caused by balance problems.
• Make sure that the couplings of the water hoses are tight and there is not
water leakages.
• Make sure that the water inlet hose and the drain hose have no damages.
• Make sure you use the correct detergent and the correct quantity of it.
has been touched.
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