Xerox VersaLink C500 User Manual page 162

Troubleshooting
4. Close the paper guide on the fuser.
5. Close the rear door.
T T r r o o u u b b l l e e s s h h o o o o t t i i n n g g P P a a p p e e r r J J a a m m s s
M M u u l l t t i i p p l l e e S S h h e e e e t t s s P P u u l l l l e e d d T T o o g g e e t t h h e e r r
Probable Causes
The paper tray is too full.
The edges of the paper are not even.
The paper is moist from humidity.
Too much static electricity is present.
Using unsupported paper.
162 Xerox ® VersaLink
User Guide
Solutions
Remove some of the paper. Do not load paper above the maximum
fill line.
Remove the paper, align the edges, and then reload the paper.
Remove the paper from the paper tray. Load new, dry paper into
the tray.
Load a new ream of paper.
Use only Xerox
Paper.
® C500 Color Printer
® -approved paper. For details, refer to Supported