BT Freestyle 3500 User Manual
BT Freestyle 3500 User Manual

BT Freestyle 3500 User Manual

Digital cordless telephone and answering machine
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User Guide
BT FREESTYLE 3500

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Summary of Contents for BT Freestyle 3500

  • Page 1 User Guide BT FREESTYLE 3500...
  • Page 2 If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com Welcome… to your BT Freestyle 3500 digital cordless telephone and answering machine Digital call clarity with up to 300m range outdoors and up to 50m indoors (in ideal conditions).
  • Page 3 These signals may interfere with some hearing aids, causing a humming noise. If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com Got everything? BT Freestyle 3500 handset with...
  • Page 4: Table Of Contents

    ....19 To delete a number from the redial list .20 If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com To delete the entire redial list ..20 Keypad lock .
  • Page 5 ....40 BT Helpdesk ....40 BT Directory Enquiries ... . .40 Call Divert On .
  • Page 6: Getting Started

    The base station must be plugged into the mains power at all times. If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com Location You need to place your BT Freestyle 3500 base within 2 metres of a mains power and telephone socket so that the cables will reach.
  • Page 7 4. After 16 hours, connect the telephone line cord to the base and plug the other end into the wall socket. If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com Which socket? –1–...
  • Page 8: Set The Day And Time

    If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com Set the day and time Your BT Freestyle 3500 answering machine automatically adds the day and time to all messages. The default setting is 01/01/2004 12:01pm.
  • Page 9: Setting Up The Charger

    1. Plug the power adaptor cable into the underside of the charger, plug the other end into the mains wall socket and switch the power on. If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com Power adaptor cable Getting started Under no circumstances use non- rechargeable batteries.
  • Page 10 Getting started If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com 2. Batteries will come inserted in the battery compartment. Pull the plastic tag as instructed to activate the batteries. 3. Place the handset on the charger and charge for at least 16 hours.
  • Page 11: Handset

    Used when connected to a switchboard/PBX page 59, and with some BT Calling Features, page 42. If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com Display With orange backlight. Down From standby, press to display the Calls list, page 37.
  • Page 12: Handset Display Icons

    Steady when in range. Flashing when out of range. HANDSET Handset in use Incoming call If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com HANDSFREE MUTE Handsfree on Secrecy on TAPE Answer machine on.
  • Page 13: Base & Charger

    Base Charger (For multiple pack users only) If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com Getting to know your phone BT Freestyle 3500 Find Press to page/locate a handset, page 22. Find...
  • Page 14: Navigating The Menus

    Getting to know your phone If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com Navigating the menus Your BT Freestyle 3500 handset features an easy to use menu system. Have a look at the menu map on the next page.
  • Page 15: Handset Menu Map

    Press and hold to return to the standby display screen. If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com Getting to know your phone Internal...
  • Page 16: Using The Phone

    When you receive an internal call, the calling handset number will be shown on the handset display. If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com Make a call 1. Press Enter the telephone number and the number is dialled.
  • Page 17: Earpiece Volume

    When the phone rings: 1. Press and the call is transferred to the loudspeaker. If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com Using the phone If two handsets are engaged on an...
  • Page 18: Switch To Handsfree During A Call

    See the redial and calls list sections for more information on these features. If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com Switch to handsfree during a call During a call: 1. Press .
  • Page 19: Redial

    Name is displayed. Enter a name using the keypad and press to confirm. If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com and press to display the . Press to display the...
  • Page 20: To Delete A Number From The Redial List

    Using the phone For help with entering names see page 25. If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com Stored is displayed. Press and hold standby mode. To delete a number from the redial list 1.
  • Page 21: Keypad Lock

    If you switch the ringer off, the When you receive a call the handset will beep once instead of ringing. If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com again to confirm. to return to standby icon is again.
  • Page 22: Find The Handset(S)

    Stopping the ring at a handset stops the ring at that handset only. If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com Find the handset(s) You can alert handset users that they are wanted or locate a missing handset.
  • Page 23: Receiving Internal Calls

    3. When the other handset answers, press transfer the call. If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com If two handsets are engaged on an internal call and an external...
  • Page 24: 3-Way Conference Calls

    If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com 3-Way conference calls If using a BT Freestyle 3500 multi-pack, you can hold a 3-way conference call with an external caller and the other internal handset.
  • Page 25: Directory

    O. 3. Press once to enter M. If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com If there are no stored entries, Empty will be displayed. If you try to store a new entry and...
  • Page 26: Character Map

    Directory Character map (For Phone book & Service, including upper & lower case) space Toggle upper/lower case If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com Alphanumeric £ & £ & Ä Ç...
  • Page 27: Dial/View A Number

    4. The stored number is displayed followed by a flashing cursor. Edit the number using digits and enter new ones using the keypad, then press If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com buttons. Select to confirm.
  • Page 28: Delete A Directory Entry

    Freestyle 3500 Twin, entries are only deleted on the handset you are using. If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com 5. The name is displayed followed by a flashing cursor. Edit the name using...
  • Page 29: Handset Settings

    Ring volume to select. The selected ringer melody is played at the current volume for 5 seconds. If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com Setup h/set to select. The current Setup h/set...
  • Page 30: Handset Ringer Off/On

    Handset settings If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com 4. Press to select your preferred volume. 5. Press to store. You hear a confirmation tone and Stored is displayed. 6. Press and hold to return to standby.
  • Page 31: Display Language

    You hear a confirmation tone and displayed. 5. Press and hold to return to standby. If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com Stored is displayed. Setup h/set is displayed, press...
  • Page 32: Restore Default Settings

    Handset settings If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com Restore default settings You can reset your BT Freestyle 3500 handset to its default (original) settings. 1. Press to open the main menu.
  • Page 33: Base Settings

    BT’s 1571 service. If you do not use 1571 you may want to change your mailbox number. If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com The default PIN setting is 0000.
  • Page 34: Dial Mode

    Pulse dialling. If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com To change your mailbox number: 1. Press to open the main menu.
  • Page 35: Pbx Access

    . You hear a confirmation tone and displayed. 5. Press and hold to return to standby. If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com Tone Pulse and press Stored Setup base...
  • Page 36: Restore Default Settings

    Base settings The default PIN code is 0000. If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com Restore default settings You can reset your BT Freestyle 3500 base to its default (original) settings.
  • Page 37: Caller Display

    1. Press , to open the main menu. 2. Press to display Calls List If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com New Calls and press to select. IMPORTANT To use Caller Display you must first subscribe to your network provider’s Caller Display service.
  • Page 38: To Copy A Calls List Number To The Directory

    Empty will be displayed. For help with entering names, see page 25. If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com 3. The most recent missed call is displayed. Press to scroll through the Calls list.
  • Page 39: Delete The Entire Calls List

    Deleted is displayed, then Empty return to standby mode. If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com and press to select. again to confirm. to return to and press to select.
  • Page 40: Bt Calling Features

    Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com By pressing the button on the handset your BT Freestyle 3500 gives you easy access to a range of pre- stored BT Calling Features.
  • Page 41: Call Divert Off

    3. Press to dial the number. 4. Listen to hear the status of your Call Divert. If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com Divert Off and press to confirm and the stored...
  • Page 42: Call Waiting On

    Call Waiting service from your network provider. A quarterly fee is payable. If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com Call Waiting On Call Waiting lets you know if another person is trying to contact you whilst on a call.
  • Page 43: Check Call Waiting

    Stored is displayed. Press and hold standby mode. If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com Callwait? and press to confirm and the stored and press .
  • Page 44: Delete A Service

    If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com Delete a service 1. Press then scroll to the service you want and press 2.
  • Page 45: Answering Machine

    When set to on, the symbol is displayed. 1. Press twice to enter the answering machine mode. 2. Press until Ans settings to select. If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com is displayed and press...
  • Page 46: Outgoing Messages

    You can then press accept the call or to stop monitoring. If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com The display shows prompt, “To hear the main menu, press 1”. 3. Press to hear the menu choices.
  • Page 47: Select Answer Mode

    1. Press twice to enter the answering machine mode. If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com is displayed and press Answering machine...
  • Page 48: Play/Check Outgoing Message

    Answering machine If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com 2. Press until Ans settings to select. Listen to the voice prompt, “To hear the main menu, press 1”. 3. Press to hear the menu choices.
  • Page 49: Playing Messages

    During playback, you can choose any of the following options: Press to stop playback. If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com . The message stops and the symbol Answering machine...
  • Page 50: Adjust Volume For Message Playback

    Answering machine If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com Press to replay the current message. Press again to go to the start of the previous message. Press to skip to the next message.
  • Page 51: Memory Full

    5. Press and hold to return to standby mode. If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com Time Saver Time Saver can save you the cost of a call when you want to ring in is displayed.
  • Page 52: Remote Access

    BT Freestyle 3500 hangs up. If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com Remote access You can operate your answering machine remotely from any Touchtone™...
  • Page 53: Message Playback

    Play outgoing message Record a new outgoing message Set answer on/off If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com Answering machine If you do not press any button for 4 seconds, your BT Freestyle 3500 announces “Thank you for calling”...
  • Page 54: Help

    Nothing happens when you press any button Is the symbol displayed? If so, the key lock is on, press and hold for 1.5 seconds to unlock the keypad. If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com...
  • Page 55 This product is intended for connection to analogue public switched telephone networks and private switchboards in the United Kingdom. If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com...
  • Page 56: General Information

    Never dispose of batteries in a fire. There is a serious risk of explosion and/or the release of highly toxic chemicals. If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com...
  • Page 57: Cleaning

    There is a slight chance your phone could be damaged by an electrical storm. We recommend that you unplug the power and telephone line cord during an electrical storm. If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com...
  • Page 58: Product Disposal Instructions

    Business users should contact their suppliers and check the terms and conditions of the purchase contract and ensure that this product is not mixed with other commercial waste for disposal. If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com...
  • Page 59: Switchboard Compatibility

    Subject to the terms listed below, the guarantee will provide for the repair of, or at BT’s or its agent’s discretion the option to replace the BT Freestyle 3500, or any component thereof, (other than batteries), which is identified as faulty or below standard, or as a result of inferior workmanship or materials.
  • Page 60 If your product needs repair after the guarantee period has ended, the repair must meet the approval requirements for connection to the telephone network. We suggest that you call our recommended repair agents on 08702 405029. If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com...
  • Page 61: How Many Telephones Can You Have

    The BT Freestyle 3500 has a total REN of 1, i.e. for a base and up to 4 handsets. Any other If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com...
  • Page 62: Additional Handsets

    General information instrument provided by BT may be assumed to have a REN of 1 unless stated otherwise. A total REN of 4 is allowed per telephone line. If the total REN of 4 is exceeded, the telephone may not ring. With different telephone types there is no guarantee of ringing, even when the REN is less than 4.
  • Page 64 Nothing in this publication forms any part of any contract. © British Telecommunications plc 2006. Registered Office: 81 Newgate Street, London EC1A 7AJ. Registered in England No. 1800000. BT Freestyle 3500 Issue 2 (01/06) 2 Designed and produced by The Art & Design Partnership Ltd. Printed in China...

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