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TROUBLESHOOTING GUIDE
Sometimes a performance problem can be easily solved by checking seemingly apparent but often overlooked
possibilities. Before arranging for service, check these items. It could save you time and money.
Problem
Remote Control does not Work
Bars On TV Screen
Picture Distorted
Picture Rolls Vertically
No color
Poor Reception on Some Channels
Weak Picture
Lines or Streaks in Picture
Ghosts in picture
Picture Blurred
Sound OK, Picture Poor
Picture OK, Sound Poor
No Picture or Sound
Different color marks on TV screen
Black or Luminous point on TV screen • It is quality of the LCD Panel.
Possible Remedy
• Is the unit plugged in?
• Power at outlet?
• Check batteries in the remote control.
• If the outside antenna is being used, check for broken wire.
• Check for local interference.
• Try another channel, if that's OK, then possibly due to poor channel reception.
• If the outside antenna is being used, check for broken wire.
• Surrounding temperature is too low.
• Try another channel, if that's OK, then possibly due to poor channel reception.
• If the outside antenna is being used, check for broken wire.
• Check for local interference.
• Try another channel, if that's OK, then possibly due to poor channel reception.
• Is the antenna connected to the terminal on the back of the unit?
• If the outside antenna is being used, check for broken wire.
• Adjust [Color] control.
• Try another channel, if that's OK, then possibly due to poor channel reception.
• Is the antenna connected to the terminal on the back of the unit?
• If the outside antenna is being used, check for broken wire.
• Check for local interference.
• Try another channel, if that's OK, then possibly due to poor channel reception.
• Is the antenna connected to the terminal on the back of the unit?
• If the outside antenna is being used, check for broken wire.
• Adjust [Contrast] and [Brightness] control.
• Surrounding temperature is too low.
• Try another channel, if that's OK, then possibly due to poor channel reception.
• If the outside antenna is being used, check for broken wire.
• Check for local interference.
• Try another channel, if that's OK, then possibly due to poor channel reception.
• Is the antenna connected to the terminal on the back of the unit?
• If the outside antenna is being used, check for broken wire.
• Check for local interference.
• Try another channel, if that's OK, then possibly due to poor channel reception.
• If the outside antenna is being used, check for broken wire.
• Try another channel, if that's OK, then possibly due to poor channel reception.
• Is the antenna connected to the terminal on the back of the unit?
• If the outside antenna is being used, check for broken wire.
• Check for local interference.
• Adjust [Contrast] and [Brightness] control.
• Try another channel, if that's OK, then possibly due to poor channel reception.
• Check for local interference.
• Try another channel, if that's OK, then possibly due to poor channel reception.
• Is the unit plugged in?
• Power at outlet?
• Is the unit's power on?
• Is the antenna connected to the terminal on the back of the unit?
• If the outside antenna is being used, check for broken wire.
• Unplug the AC power cord and wait for about 1 minute. Then plug the AC
power cord and turn on the unit again.
• Try another channel, if that's OK, then possibly due to poor channel reception.
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