Warranty; Product Service - Cobra 20XTR Street Communicator Operating Instructions Manual

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Limited One Year Warranty
Limited One Year Warranty
W
COBRA ELECTRONICS CORPORATION warrants that its
COBRA CB Transceiver, and the component parts thereof, will
be free of defects in material and workmanship for a period
of one (1) year from the date of consumer purchase. This
warranty may be enforced by the first consumer purchaser,
provided that the product is utilized within the U.S.A.
Cobra Electronics COBRA will, without charge, repair or replace, at its option, a
Corporation defective CB Transceiver upon delivery to the COBRA factory
6500 West Cortland Street Service Department, accompanied by proof of the date of
Chicago, Illinois 60707 USA
first consumer purchase, such a duplicated sales receipt.
You must pay initial shipping charges required to ship the
product for warranty service, but the return charges will be at
COBRA'S expense, if the product is repaired or replaced under

warranty.

This warranty gives you specific legal rights, and you may
also have other rights which vary from state to state.
Exclusions: This limited warranty does not apply;
1) to any product damaged by accident;
2) in the event of misuse or abuse of the product or as a
result of unauthorized alterations or repairs;
3) if the serial number has been altered, defaced or removed;
4) if the owner of the product resides outside the U.S.A.
All implied warranties, including warranties of
merchantability and fitness for a particular purpose are
limited in duration to the length of this warranty.
COBRA shall not be liable for any incidental, consequential
or other damages; including, without limitation, damages
resulting from loss of use or cost of installation.
Some states do not allow limitations on how long an
implied warranty lasts and/or do not allow the exclusion or
limitation of incidental or consequential damages, so the
above limitations may not apply to you.
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Product Service

Product Service
If you think you need service call 773.889.3087
If your product should require factory service please call
Cobra first before sending in your unit. This will ensure the
fastest turn-around time on your repair.
You may be asked to send your unit to the Cobra
factory. It will be necessary to furnish the following in
order to have the product serviced and returned.
For Warranty Repair include some form of
proof-of-purchase, such as a mechanical
reproduction or carbon of a sales receipt. If you
send the original receipt it cannot be returned.
Send the entire product.
Enclose a description of what is happening with
the unit. Include a typed or clearly print name and
address of where the unit is to be returned.
Pack unit securely to prevent damage in transit. If
possible, use the original packing material.
Ship prepaid and insured by way of a traceable
carrier such as United Parcel Service (UPS) or First
Class Mail to avoid loss in transit to: Cobra Factory
Service, Cobra Electronics Corporation, 6500 West
Cortland Street, Chicago, IL 60707 USA.
If the unit is in warranty, upon receipt of your unit it
will either be repaired or exchanged depending on
the model. Please allow approximately 3 to 4 weeks
before contacting us for status. If the unit is out of
warranty a letter will automatically be sent
informing you of the repair charge or replacement
charge. If you have any questions, please call
773.889.3087 for assistance.
Product
Service
For technical assistance,
please call our Automated
Help Desk at (773) 889-3087
24 hours a day, 7 days a week.
This can assist you by
answering the most frequently
asked questions about Cobra
products.
A Consumer Service
Representative can be
reached at (773) 889-3087
8:00 am - 6:00 pm,
Monday through Friday, CT.
Technical assistance is also
available on-line in the
Frequently Asked Questions
(FAQ) section at
www.cobra.com
or by e-mail to
productinfo@cobra.com
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