Chamberlain Whisper Drive Security+ HD900D Owner's Manual
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Chamberlain Whisper Drive Security+ HD900D Owner's Manual

Chamberlain Whisper Drive Security+ HD900D Owner's Manual

Chamberlain whisper drive hd900d garage door openers: user guide
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GARAGE DOOR OPENER
Model HD900D
For Residential Use Only
Owner's Manual
Please read this manual and the enclosed safety materials carefully!
■
Fasten the manual near the garage door after installation.
■
The door WILL NOT CLOSE unless The Protector System
■
aligned.
Periodic checks of the opener are required to ensure safe operation.
■
The model number label is located on the left side panel of your opener.
■
®
The Chamberlain Group, Inc.
845 Larch Avenue
Elmhurst, Illinois 60126-1196
www.chamberlain.com
is connected and properly
®

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Summary of Contents for Chamberlain Whisper Drive Security+ HD900D

  • Page 1 Periodic checks of the opener are required to ensure safe operation. ■ The model number label is located on the left side panel of your opener. ■ ® The Chamberlain Group, Inc. 845 Larch Avenue Elmhurst, Illinois 60126-1196 www.chamberlain.com is connected and properly...

  • Page 2: Table Of Contents

    TABLE OF CONTENTS Introduction Safety symbol and signal word review....2 Preparing your garage door ..... . . 3 Tools needed .

  • Page 3: Preparing Your Garage Door

    Preparing your garage door Before you begin: • Disable locks. • Remove any ropes connected to garage door. • Complete the following test to make sure your garage door is balanced and is not sticking or binding: 1. Lift the door about halfway as shown. Release the door.

  • Page 4: Planning

    Planning Identify the type and height of your garage door. Survey your garage area to see if any of the conditions below apply to your installation. Additional materials may be required. You may find it helpful to refer back to this page and the accompanying illustrations as you proceed with the installation of your opener.
  • Page 5 Planning (Continued) ONE-PIECE DOOR INSTALLATIONS • Generally, a one-piece door does not require reinforcement. If your door is lightweight, refer to the information relating to sectional doors in Installation Step 12. • Depending on your door’s construction, you may need additional mounting hardware for the door bracket (Step 12).

  • Page 6: Carton Inventory

    Carton Inventory Your garage door opener is packaged in one carton which contains the motor unit and all parts illustrated below. Accessories will depend on the model purchased. If anything is missing, carefully check the packing material. ® SECURITY✚ 3-Button Remote Control (2) Trolley Motor Unit with 2 Light Lenses Belt...

  • Page 7: Hardware Inventory

    Hardware Inventory Separate all hardware and group as shown below for the assembly and installation procedures. Spring/Trolley Nut (1) Bolt 1/4"-20x1-3/4" (2) Trolley Threaded Shaft (1) Carriage Bolt Wing Nut 1/4"-20x1/2" (2) 1/4"-20 (2) Lag Screw 5/16"-9x1-5/8" (2) Lag Screw 5/16"-18x1-7/8"...

  • Page 8: Assemble The Rail And Install The Trolley

    ASSEMBLY STEP 1 Assemble the Rail & Install the Trolley To avoid installation difficulties, do not run the garage door opener until instructed to do so. The front rail has a cut out “window” at the door end (see illustration). The hole above this window is larger on the top of the rail than on the bottom.

  • Page 9: Fasten The Rail To The Motor Unit

    ASSEMBLY STEP 2 Fasten the Rail to the Motor Unit • Insert a 1/4"-20x1-3/4 bolt into the cover protection bolt hole on the back end of the rail as shown. Tighten securely with a 1/4"-20 lock nut. Do NOT overtighten. •...

  • Page 10: Install The Belt And Attach The Belt Cap Retainer

    ASSEMBLY STEP 4 Install the Belt and Attach the Belt Cap Retainer 1. Pull the belt around the idler pulley and toward the trolley. The ribbed side must contact the pulley. 2. Hook the trolley connector into the retaining slot on the trolley as shown.

  • Page 11: Set The Tension

    ASSEMBLY STEP 5 Set the Tension • Insert a screwdriver tip into one of the nut ring slots and brace it firmly against the trolley. • Place a 7/16" open end wrench on the square end. Rotate the nut about 1/4 turn until the spring releases and snaps the nut ring against the trolley.

  • Page 12: Determine The Header Bracket Location

    INSTALLATION STEP 1 Determine the Header Bracket Location To prevent possible SERIOUS INJURY or DEATH: • Header bracket MUST be RIGIDLY fastened to structural support on header wall or ceiling, otherwise garage door might not reverse when required. DO NOT install header bracket over drywall.

  • Page 13: Install The Header Bracket

    INSTALLATION STEP 2 Install the Header Bracket You can attach the header bracket either to the wall above the garage door, or to the ceiling. Follow the instructions which will work best for your particular requirements. Do not install the header bracket over drywall. If installing into masonry, use concrete anchors (not provided).

  • Page 14: Attach The Rail To The Header Bracket

    INSTALLATION STEP 3 Attach the Rail to the Header Bracket NOTE: (Optional) With some existing installations, you may re-use the old header bracket with the two plastic spacers included in the hardware bag. Place the spacers inside the bracket on each side of the rail, as illustrated. •...

  • Page 15: Position The Opener

    INSTALLATION STEP 4 Position the Opener Follow instructions which apply to your door type as illustrated. SECTIONAL DOOR OR ONE-PIECE DOOR WITH TRACK A 2x4 laid flat is convenient for setting an ideal door-to-rail distance. • Remove foam packaging. • Raise the opener onto a stepladder. You will need help at this point if the ladder is not tall enough.

  • Page 16: Hang The Opener

    INSTALLATION STEP 5 Hang the Opener Three representative installations are shown. Yours may be different. Hanging brackets should be angled (Figure 1) to provide rigid support. On finished ceilings (Figure 2 and Figure 3), attach a sturdy metal bracket to structural supports before installing the opener.

  • Page 17: Install The Door Control

    INSTALLATION STEP 6 Install the Door Control Locate control console within sight of door, at a minimum height of 5' (1.5 m) where small children cannot reach, away from moving parts of door and door hardware. If installing into drywall, drill 5/32" holes and use the anchors provided.

  • Page 18: Install The Battery

    INSTALLATION STEP 7 Install the Battery • Make sure motor unit is unplugged. • Using a Phillips head screwdriver, remove the battery cover on the motor unit. • Partially insert battery into motor unit with terminals facing out. • Connect red (+) and black (-) wires from motor unit to corresponding terminals on battery.

  • Page 19: Attach The Emergency Release Rope And Handle

    INSTALLATION STEP 9 Attach the Emergency Release Rope and Handle • Thread one end of the rope through the hole in the top of the red handle so “NOTICE” reads right side up as shown. Secure with an overhand knot at least 1"...

  • Page 20: Electrical Requirements

    INSTALLATION STEP 10 Electrical Requirements To avoid installation difficulties, do not run the opener at this time. To reduce the risk of electric shock, your garage door opener has a grounding type plug with a third grounding pin. This plug will only fit into a grounding type outlet. If the plug doesn't fit into the outlet you have, contact a qualified electrician to install the proper outlet.

  • Page 21: Install The Protector System (Safety Sensors)

    INSTALLATION STEP 11 Install The Protector System (Safety Sensors) The safety reversing sensor must be connected and aligned correctly before the garage door opener will move in the down direction. IMPORTANT INFORMATION ABOUT THE SAFETY REVERSING SENSOR When properly connected and aligned, the sensor will detect an obstacle in the path of its electronic beam.
  • Page 22 INSTALLING THE BRACKETS Be sure power to the opener is disconnected. Install and align the brackets so the sensors will face each other across the garage door, with the beam no higher than 6" (15 cm) above the floor. They may be installed in one of three ways, as follows.

  • Page 23: Safety Reversing Sensors

    MOUNTING AND WIRING THE SAFETY REVERSING SENSORS • Slide a 1/4"-20x1/2" carriage bolt head into the slot on each sensor. Use wing nuts to fasten sensors to brackets, with lenses pointing toward each other across the door. Be sure the lens is not obstructed by a bracket extension (Figure 5).

  • Page 24: Fasten The Door Bracket

    INSTALLATION STEP 12 Fasten the Door Bracket Follow instructions which apply to your door type as illustrated below or on the following page. A horizontal reinforcement brace should be long enough to be secured to two or three vertical supports. A vertical reinforcement brace should cover the height of the top panel.
  • Page 25 ONE-PIECE DOORS Please read and comply with the warnings and reinforcement instructions on the previous page. They apply to one-piece doors also. • Center the door bracket on the top of the door, in line with the header bracket as shown. Mark either the left and right, or the top and bottom holes.

  • Page 26: Connect The Door Arm To The Trolley

    INSTALLATION STEP 13 Connect Door Arm to Trolley Follow instructions which apply to your door type as illustrated below and on the following page. SECTIONAL DOORS ONLY • Make sure garage door is fully closed. Pull the emergency release handle to disconnect the outer trolley from the inner trolley.
  • Page 27 ALL ONE-PIECE DOORS 1. Assemble the Door Arm: • Fasten the straight and curved door arm sections together to the longest possible length (with a 2 or 3 hole overlap). • Make sure the garage door is fully closed. Connect the straight door arm section to the door bracket with the 5/16"x1-1/4"...

  • Page 28: Adjustment

    ADJUSTMENT STEP 1 Program the Travel Limits Travel limits regulate the points at which the door will stop when moving up or down. Follow the steps below to set the limits. Figure 1 To program the travel limits: Adjust the position of the door by using the black and purple buttons.

  • Page 29: Setting The Force

    ADJUSTMENT STEP 2 Setting the Force The force setting button is located on the left panel of the motor unit. The force setting measures the amount of force required to open and close the door. 1. Locate the purple button on the left panel of the motor unit (Figure 1).

  • Page 30: Test The Safety Reversal System

    ADJUSTMENT STEP 3 Test the Safety Reversal System TEST • With the door fully open, place a 1-1/2" (3.8 cm) board (or a 2x4 laid flat) on the floor, centered under the garage door. • Operate the door in the down direction. The door must reverse on striking the obstruction.

  • Page 31: Operation

    OPERATION IMPORTANT SAFETY INSTRUCTIONS To reduce the risk of SEVERE INJURY or DEATH: 1. READ AND FOLLOW ALL WARNINGS AND INSTRUCTIONS. 2. ALWAYS keep remote controls out of reach of children. NEVER permit children to operate or play with garage door control push buttons or remote controls.

  • Page 32: Using The Wall-Mounted Control Console

    Using the Wall-Mounted Control Console THE SMART CONTROL PANEL Press the push button Motion Sensing ON/OFF to open or close the door. Press again to Prog <LEARN> reverse the door Hour during the closing Minute cycle or to stop the Language door while it’s Degrees (F/C)

  • Page 33: Battery Backup (Optional)

    To reduce the risk of FIRE or INJURY to persons: • Disconnect ALL electric and battery power BEFORE performing ANY service or maintenance. • Use only Chamberlain part # 41A6357-1 for replacement battery. • Do NOT dispose of battery in fire. Battery may explode.

  • Page 34: To Open The Door Manually

    To Open the Door Manually To prevent possible SERIOUS INJURY or DEATH from a falling garage door: • If possible, use emergency release handle to disengage trolley ONLY when garage door is CLOSED. Weak or broken springs or unbalanced door could result in an open door falling rapidly and/or unexpectedly.

  • Page 35: Having A Problem? (Troubleshooting)

    Having a Problem? (Troubleshooting) 1. My door will not close and the light bulbs blink on my motor unit: The safety reversing sensor must be connected and aligned correctly before the garage door opener will move in the down direction. •...

  • Page 36: Diagnostic Chart

    Bell Wire Diagnostics Located On Motor Unit “Learn” Button LED or Diagnostic “Learn” Button Safety Reversing Sensor Diagnostic Chart 1 FLASH Safety reversing sensors wire open (broken or disconnected). 2 FLASHES Safety reversing sensors wire shorted or black/ white wire reversed. 3 FLASHES Door control or wire shorted.

  • Page 37: Lcd Motion Detecting Control Console Messages

    Smart Control Panel ™ The following messages are contained within the Smart Control Panel and may appear during the operations of ™ the unit: Message Meaning: This message will appear if the Safety Reversing Sensors are out of alignment, if they are blocked or if the wiring is disconnected. To clear message SAFETY SENSORS from Control Console do the following: CHECK ALIGNMENT,...

  • Page 38: Programming

    PROGRAMMING NOTICE: If this Security✚ garage door opener is operated with a non-rolling code transmitter, the technical measure in ® the receiver of the garage door opener, which provides security against code-theft devices, will be circumvented. The owner of the copyright in the garage door opener does not authorize the purchaser or supplier of the non-rolling code transmitter to circumvent that technical measure.

  • Page 39: To Add, Reprogram Or Change A Keyless Entry Pin

    To Add, Reprogram or Change a Keyless Entry PIN NOTE: Your new Keyless Entry must be programmed to operate your garage door opener. USING THE “LEARN” BUTTON 1. Press and release the “learn” button on motor unit. The learn indicator light will glow steadily for 30 seconds.

  • Page 40: Repair Parts

    REPAIR PARTS Rail Assembly Parts Installation Parts KEY PART 41A6318 953D 10A20 29B137 41A2828 41B4494-1 41A5047-1 41A5047-3 41A5034 178B34 12B776 178B35 41A5266-1 41A6357-1 101D169 41A5257-10 114A3288 PART DESCRIPTION 4A1008 Master link kit 41C5141-2 Complete trolley assembly 41A5665-2 Complete rail 41B4103 Spring trolley nut 144C54 Idler pulley...

  • Page 41: Motor Unit Assembly Parts

    Motor Unit Assembly Parts PART DESCRIPTION 41C76 Belt cap and sprocket 41B4245 Line cord 41B4375-3 Terminal block with screws 41A6281 Wire harness kit Complete with: Battery wires and plug Light socket wires and plug RPM/passpoint wires with plug 41D794 Motor with positioning sensor 41DB002-2 Receiver logic assembly PART...

  • Page 42: Accessories

    CLLAD Remote Light Control Enables homeowner to turn on a lamp, television or other appliance from their car with their garage door opener remote or from anywhere in their home with an additional Chamberlain Security✚ remote. ® 953D 956D 940D...

  • Page 43: Notes

    NOTES...

  • Page 44: Repair Parts And Service

    10 YEAR BELT LIMITED WARRANTY & LIFETIME MOTOR LIMITED WARRANTY The Chamberlain Group, Inc. (“Seller”) warrants to the first retail purchaser of this product, for the residence in which this product is originally installed, that it is free from defect in materials and/or workmanship for a period of three years from the date of purchase, [and that the belt is free from defect in materials and/or workmanship for a period of 10 years from the date of purchase and that the motor is free from defect in materials and/or workmanship for the lifetime of the product].

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