You Think There Is A Problem; Printing Problems; Cannot Print - Canon SELPHY ES2 Beginner's Manual

You Think There is a Problem

If the solutions below do not remedy your problem, contact the retail outlet or a Canon customer
support center.
Printer and Power Source
Power will not turn on
Has the plug come out of the power outlet?
•
Is the connector of the compact power adapter securely connected to the printer's
•
DC IN terminal?
Did you try pressing
•
Battery Pack
• Is the battery sufficiently charged?
When installing it, did you press on the battery until it clicked into place?
•

Printing Problems

Cannot Print

Is the printer power turned on?
•
Is the printer connected to more than one device?
•
Do not simultaneously connect to a camera, memory card or computer.
• Is the cartridge loaded correctly?
• Is the ink sheet slack?
• Has the printer overheated?
The printer will temporarily stop when it exceeds a certain temperature. This is not a
malfunction. Wait until the temperature drops and the printer resumes. A message will
appear on the computer display if you are connected to a computer when this happens, but
you should wait until printing resumes without cancelling the print.
Printing from Memory Cards
• Is the memory card inserted all the way into the slot with the label facing upward?
Do the images conform to the Design rule for Camera File system?
•
• Some memory cards require a specific adapter. Have you inserted the memory card
directly into the card slot without first inserting the card into the adapter?
Printing from Cameras
Is the printer connected to the camera correctly?
•
• Does the firmware of the Canon-brand camera support the printer?
for a long time?
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