Cannot Install The Printer Driver - Canon PIXMA iP6000D Quick Start Manual

Troubleshooting

Cannot Install the Printer Driver

Problem Possible Cause
Cannot Install the Installation
Printer Driver procedure not
followed correctly
Other applications
(including anti-virus
software) running
in the background
Installation does
not start
automatically when
the Setup Software
& User's Guide CD-
ROM is inserted
into the drive
Installation CD-
ROM is not working
properly
Unable to proceed
beyond the Printer
Port screen Port Port Port
62
Follow the Easy Setup Instructions packaged with your printer for proper printer
driver installation.
If the installer was forced to be terminated due to an error, Windows may be
unstable. Remove the CD-ROM from the CD-ROM drive and restart your computer.
Reinstall the printer driver. If this problem persists, refer to your Windows
documentation for more information.
Other applications opened on your computer can interfere with the installation
routine. Close all open software applications before reinstalling the printer driver.
Refer to the Easy Setup Instructions for installing the printer driver.
If the printer driver installation did not start automatically when you inserted the
Setup Software & User's Guide CD-ROM into the CD-ROM drive:
1. Click Start Start and select My Computer
Start Start
2. Double-click the CD-ROM
For non-Windows XP, open the My Computer
CD-ROM icon. CD-ROM CD-ROM CD-ROM
Double-click the CD-ROM
Ensure that there are no problems with the Setup Software & User's Guide CD-
ROM .
If there is any problem with the Setup Software & User's Guide CD-ROM , contact
the Customer Care Center.
Use Windows Explorer to ensure that the CD-ROM can be read.
Ensure that the CD-ROM CD-ROM icon is displayed on the desktop. CD-ROM CD-ROM
Printer
Printer Printer
Try This
My Computer.
My Computer My Computer
CD-ROM icon. CD-ROM CD-ROM
My Computer window, and then double-click the
My Computer My Computer
CD-ROM icon on your desktop to start installation. CD-ROM CD-ROM
Reinstall the printer driver. Reinstall the printer driver.
Reinstall the printer driver. Reinstall the printer driver.
1.Click Cancel
screen.
2.Click Start Over
Failure screen. Failure
Failure Failure
3.Click Back
4.Click Exit
remove the CD-ROM.
5.Turn the printer and the computer off.
6.Check the cable connection.
7.Restart the computer.
8.Carefully follow the procedures
described in the Easy Setup Instructions
and reinstall the driver.
Cancel on the Printer Connection Cancel Cancel Printer Connection Printer Connection Printer Connection
Start Over on the Installation Start Over Start Over Installation Installation Installation
Back Back Back on the Easy Install Easy Install screen. Easy Install Easy Install
Exit on the Welcome Welcome screen, then
Exit Exit Welcome Welcome