Troubleshooting Printer Hardware - Canon i900D Series Quick Start Manual

Troubleshooting

Troubleshooting Printer Hardware

Problem Possible Cause
Printer Does Not The card slot is
Start or Printer write-enabled.
Stops During
Print Jobs
Print head has
overheated due to
long periods of
continuous printing
Printing high-
resolution
photographs and
graphics
Printer cable is too
long
There may be
problems in your
operating system
46
If the card slot is write-enabled using the Memory Card Utility or BJ Utility, "Card
Slot is Write-Enabled" appears on the LCD and printing is disabled.
Change the card slot setting to the read-only mode.
1. Check that a memory card is not inserted in the printer.
2. Click Start Start Start Start, and select All Programs All Programs All Programs (or Programs All Programs
Card Utility, and then USB Memory Card Setting Card Utility USB Memory Card Setting.
Card Utility Card Utility USB Memory Card Setting USB Memory Card Setting
3. Click the Next button on the USB Memory Card Setting
only Mode only Mode on the screen displayed.
only Mode only Mode
4. Click the Next Next button. Next Next
5. Click the Finish Finish button.
Finish Finish
1. Check that a memory card is not inserted in the printer.
2. Select Application Application from the Go Application Application
3. Select Read-only Mode Read-only Mode.
Read-only Mode Read-only Mode
4. Click OK OK.
OK OK
Stop printing and turn the printer off for at least 15 minutes to allow the print head
to cool down.
The print head tends to overheat when printing continuously for long periods of
time. The print head is designed to automatically pause at line breaks before
resuming printing in order to cool down.
Caution Caution The area around the print head can become extremely hot
Caution Caution
during extended print operation. Always avoid touching the
print head and its peripheral components.
Wait until the print job finishes.
The Power Power Power lamp flashes green while the print data is being processed. Printing Power
photographs and high-density graphics can take time.
Avoid using USB cables longer than 16.4 feet.
Restart your computer. It may solve the problem.
Delete undesired print job if there is any. Use BJ Status Monitor in Windows or
Print Center in Macintosh for the deletion.
1. Open the Printer Properties dialog box.
See "Opening the Printer Properties Dialog Box Directly from the Start Menu Opening the Printer Properties Dialog Box Directly from the Start Menu"
Opening the Printer Properties Dialog Box Directly from the Start Menu Opening the Printer Properties Dialog Box Directly from the Start Menu
on page 11.
2. Click Maintenance Maintenance tab and then click Start Status Monitor
Maintenance Maintenance
3. Click Display Print Queue Display Print Queue Display Print Queue Display Print Queue.
4. Select Cancel All Documents Cancel All Documents in the Printer
Cancel All Documents Cancel All Documents
When the confirmation message is displayed, click Yes
The print job is deleted.
Note In Windows Me or Windows 98
Click to select an undesired document and select Purge Print
Documents Documents Documents in the Printer Documents
1. Select Applications Applications Applications Applications from the Go
2. Double-click the Print Center Print Center icon in the Utilities
Print Center Print Center
3. Double-click i900D i900D i900D displayed under Name i900D
4. Click to select an undesired document and click Delete icon
The print job is deleted.
Try This
Programs), Canon Utilities Programs Programs Canon Utilities, Memory Canon Utilities Canon Utilities
USB Memory Card Setting screen and select Read- USB Memory Card Setting USB Memory Card Setting
Go Go menu and double click the BJ Utility Go
Start Status Monitor.
Start Status Monitor Start Status Monitor
Printer menu.
Printer Printer
Yes. Yes Yes
Printer Printer Printer menu.
Go Go menu. Go
Utilities folder.
Utilities Utilities
Name Name in the Printer List Name Printer List. Printer List Printer List
Memory Memory Memory
Read- Read- Read-
BJ Utility icon. BJ Utility BJ Utility
Purge Print
Purge Print Purge Print
.