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Attempting to repair the MultiPASS yourself may void the limited
warranty as to that repair. See the limited warranty card for details.
If you need to contact Canon directly, make sure you have the following
information:
❍ Product name—MultiPASS C635
❍ Serial number
❍ MultiPASS Desktop Manager software package version numbers
❍ Place of purchase
❍ Nature of problem
❍ Steps you have taken to solve the problem and the results
The serial number is located on the label on the back of the unit:
You can find the version number of MultiPASS software included in the
Get Info information. In Finder, select the name of the MultiPASS
software file and then select Get Info.
Location
MultiPASS Desktop Manager folder
System>Extensions
8-2
Troubleshooting
CANON INC.(DA1)
NO.
X X X X X X X X
RS5-8658
MADE IN JAPAN
SERIAL
NUMBER
Software
MultiPASS Fax Setup Utility
ScanTastic Central
MultiPASS C635
SpoolMaster
Chapter 8
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Table of Contents
Troubleshooting
