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Difficulty
The machine prints the This is common problem first with database
part of my document
but does not print the
last page (The LCD
shows REMAINED
DATA).
How can I change the
user settings or
default settings on the
machine?
Paper
The machine does not
load paper. The LCD
Handling
shows CHECK PAPER If so, the multi-purpose paper cassette may be
Difficulties
or PRINTER JAM.
The machine does not
feed paper from the
manual feed slot.
How can I load
envelopes?
What paper can I use?
How can I clear paper
jams?
T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E
Suggestions
software and part of spreadsheet software when
they are not correctly set up. The data has been
sent to the printer but the printer did not receive
the Page Eject command. Press
the page. Then ask your software supplier how
to add a Page Eject (or Form Feed) command to
the end of your print job.
Use the Remote Printer Console (RPC)
program.
Check to see if the CHECK PAPER or
PRINTER JAM message appears on the LCD.
out of paper or not properly installed. If it is
empty, load a new stack of paper into the
feeder. If there is paper in the multi-purpose
paper cassette, make sure it is straight. If the
paper is curled, you should straighten it.
Sometimes it is helpful to remove the paper,
turn the stack over and put it back into the
multi-purpose paper cassette. Reduce the
amount of paper in the multi-purpose paper
cassette, then try again. Check the manual feed
mode is not selected in the printer driver.
Reinsert the paper firmly, load one sheet at a
time. Make sure that manual feed mode is
selected in the printer driver.
You can load envelopes from the manual feed
slot. Your application software must be set up
to print the envelope size you are using. This is
usually done in the Page Setup or Document
Setup menu of your software. Refer to your
software application manual.
You can use plain paper, envelopes,
transparencies, labels and organizer paper.
(For information on paper you can use, see
Acceptable Paper, on page 2-5.)
See Printer Jams, on page 22-5.
FF/Cont
to eject
22 - 11
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