Brother MFC-240C User Manual
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Brother MFC-240C User Manual

Brother mfc-240c: user guide
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USER'S GUIDE
MFC-240C
Version B

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Summary of Contents for Brother MFC-240C

  • Page 1 USER’S GUIDE MFC-240C Version B...
  • Page 2 Register your product on-line at http://www.brother.com/registration/ By registering your product with Brother, you will be recorded as the original owner of the product. Your registration with Brother: may serve as confirmation of the purchase date of your product should you lose your receipt;...

  • Page 3: Brother Numbers

    Register your product By registering your product with Brother International Corporation, you will be recorded as the original owner of the product. Your registration with Brother: may serve as confirmation of the purchase date of your product should you lose your receipt;...

  • Page 4: For Customer Service

    For the location of a Brother authorized service center, call 1-877-BROTHER. Brother fax back system (USA only) Brother has installed an easy-to-use fax back system, so you can get instant answers to common technical questions and product information for all Brother products. This system is available 24 hours a day, 7 days a week.

  • Page 5: Ordering Accessories And Supplies

    If you cannot find the accessory you need and you have a Visa, MasterCard, Discover, or American Express credit card, you can order accessories directly from Brother. (In the USA, you can visit us online for a complete selection of the Brother accessories and supplies that are available for purchase.)

  • Page 6: Usa And Canada

    LIABILITY OR OTHERWISE), WILL BE LIMITED TO $50. Compilation and Publication Notice Under the supervision of Brother Industries Ltd., this manual has been compiled and published, covering the latest product descriptions and specifications. The contents of this manual and the specifications of this product are subject to change without notice.
  • Page 7 Consumable and Accessory Items at no charge to you for parts or labor. The decision as to whether to repair or replace the Machine and/or accompanying Accessory Items is made by Brother in its sole ® -brand parts and serial Brother...
  • Page 8 PARTICULAR PURPOSE, ARE HEREBY DISCLAIMED. This Limited Warranty is the only warranty that Brother is giving for this Product. It is the final expression and the exclusive and only statement of Brother's obligations to you. It replaces all other agreements and understandings that you may have with Brother or its representatives.
  • Page 9 This warranty states Brother's entire liability and your exclusive remedy against Brother for any failure of the MFC/Facsimile machine to operate properly. Neither Brother nor anyone else involved in the development, production, or delivery of this MFC/Facsimile machine shall be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, including lost profits, arising from the use of or inability to use the product, even if advised by the end user/purchaser of the possibility of such damages.

  • Page 10: Table Of Contents

    Using the documentation ...2 Symbols and conventions used in the documentation ...2 Accessing the Software User’s Guide ...3 Viewing Documentation ...3 Accessing Brother Support (For Windows Control panel overview ...6 Loading documents and paper Loading documents ...8 Using the ADF ...8 Using the scanner glass ...9...
  • Page 11 Security features TX Lock ... 21 Setting and changing the TX lock password ...21 Turning the TX Lock on/off ... 22 Section II Fax Sending a fax Entering Fax mode ...24 Faxing from the ADF ...24 Faxing from the scanner glass ...24 Faxing A4 size documents from the scanner glass ...
  • Page 12 Multi-line connections (PBX) ...41 External and extension phones ...41 Connecting an external or extension telephone ...41 Using external and extension telephones...41 Using a Non-Brother cordless external telephone ...42 Using remote codes...42 Dialing and storing numbers How to Dial ...43 Manual dialing ...43 Speed-Dialing ...43...
  • Page 13 Section III Copy Making copies How to copy... 50 Entering Copy mode... 50 Making a single copy ... 50 Making multiple copies ...50 Stop copying... 50 Copy options... 51 Changing copy quality ... 52 Enlarging or reducing the image copied ...52 Making N in 1 copies or a poster ...
  • Page 14 If you are having difficulty with your machine ...83 Error messages ...88 Transferring your faxes or Fax Journal report ...91 Document jam ...91 Printer jam or paper jam ...92 Dial Tone ...94 Phone line interference...94 Routine maintenance ...94 Replacing the ink cartridges ...94 Cleaning the outside of the machine ...96...
  • Page 15 Menu Table...106 Entering Text ...113 Specifications General... 114 Print media... 116 Fax... 117 Copy ... 119 PhotoCapture Center PictBridge ...120 Scanner ... 121 Printer ... 122 Interfaces ... 123 Computer requirements ...124 Consumable items ... 125 Glossary Index ® ...120 xiii...
  • Page 16 Section I General General Information Loading documents and paper General setup Security features...

  • Page 17: General Information

    General Information Using the documentation Thank you for buying a Brother machine! Reading the documentation will help you make the most of your machine. Symbols and conventions used in the documentation The following symbols and conventions are used throughout the documentation.

  • Page 18: Accessing The Software User's Guide

    Viewing Documentation ® (For Windows To view the documentation, from the Start menu, point to Brother, MFC-240C from the programs group, and then select User’s Guide. If you have not installed the software, you can find the documentation by following the instructions below: Turn on your PC.
  • Page 19 PaperPort SE with OCR application. Viewing Documentation (For Macintosh Turn on your Macintosh Brother CD-ROM into your CD-ROM drive. The following window will appear. Double-click the Documentation icon. Double-click your language folder. ® Double-click the top page file to view the ®...

  • Page 20: Accessing Brother Support (For Windows ® )

    Web support (Brother Solutions Center), Customer Service and Brother Authorized Service Centers on page i and on the Brother CD-ROM. Click Brother Support on the main menu. The following screen will appear: application. To access our web site (www.brother.com), click Brother Home...

  • Page 21: Control Panel Overview

    Chapter 1 Control panel overview 1 On/Off You can turn the machine on or off. 2 Fax keys Redial/Pause Redials the last number called. It also inserts a pause when programming quick dial numbers. Hook Press before dialing if you want to make sure a fax machine will answer, and then press Black Start or Color Start.
  • Page 22 6 Copy Options Lets you temporarily change the copy settings when in copy mode. 7 Fax Resolution Lets you temporarily change the resolution when sending a fax. 8 Ink Lets you clean the print head, check the print quality, and check the available ink volume. 9 Menu keys: Menu Access the main menu.

  • Page 23: Loading Documents And Paper

    Loading documents and paper Loading documents You can send a fax, make copies, and scan from the ADF (automatic document feeder) and from the scanner glass. Using the ADF The ADF can hold up to 10 pages and feeds each sheet individually. Use standard 20 lb (80 g/m ) paper and always fan the pages before putting them in the ADF.

  • Page 24: Using The Scanner Glass

    CAUTION DO NOT leave thick documents on the scanner glass. If you do this, the ADF may jam. Using the scanner glass You can use the scanner glass to fax, copy or scan pages of a book or one page at a time. Document Sizes Supported Length: Up to 11.7 in.

  • Page 25: Scanning Area

    Paper Type setting of the menu (See Paper Type on page 19). 0.16 in. (4 mm) When you print on Brother photo paper, 0.04 in. load the instruction sheet included with the (1 mm) photo paper in the paper tray first, and then put the photo paper on the instruction 0.12 in.

  • Page 26: Recommended Media

    Recommended media To get the best print quality, we suggest using Brother paper. (See table below.) We recommend using ‘3M Transparency Film’ when you print on transparencies. Brother paper Paper Type Item Letter Plain BP60PL Letter Glossy Photo BP61GLL Letter Inkjet (Matte) BP60ML 4 ×...

  • Page 27: Choosing The Right Media

    – – – – – – – – – – – – – – – – – – – – – – Photo Printer Capture – – – – – – – – – – – – – – –...
  • Page 28 Paper weight, thickness and capacity Paper Type Weight Plain Paper 17 to 32 lb (64 to 120 g/m Sheet Inkjet Paper 17 to 53 lb (64 to 200 g/m Glossy Paper Up to 58 lb (Up to 220 g/m Cards Photo 4"...

  • Page 29: Loading Paper, Envelopes And Other Media

    Chapter 2 Loading paper, envelopes and other media Loading paper and other media Pull the paper tray completely out of the machine. If the paper support flap is open, close it and lift the output paper tray cover (1). Press and slide the paper side guides (1) and paper length guide (2) to fit the paper size.

  • Page 30: Loading Envelopes And Post Cards

    Gently adjust the paper side guides with both hands and the paper length guide to the paper. Make sure the paper side guides touch the sides of the paper. Note Be careful that you do not push the paper in too far; it may lift at the back of the tray and cause feed problems.
  • Page 31 Chapter 2 How to load envelopes and post cards Before loading, press the corners and sides of the envelopes or post cards to make them as flat as possible. Note If the envelopes or post cards are ‘double- feeding,’ put one envelope in the paper tray at a time.

  • Page 32: Printable Area

    Printable Area The printable area depends on the settings in the application you are using. The figures below show the unprintable areas on cut sheet paper and envelopes. The machine can only print in the shaded areas when the Borderless print feature is available and turned on. Cut Sheet Paper Top (1) Cut Sheet...

  • Page 33: General Setup

    General setup On/Off key When the machine is idle, you can turn it on and off by pressing the On/Off key. Note If you have connected an external telephone or TAD, it is always available. Turning the machine off Press and hold down the On/Off key until the LCD shows Shutting Down.

  • Page 34: Paper Settings

    To get the best print quality, set the machine for the type of paper you are using. Press Menu, 1, 2. Press a or b to choose Plain Paper, Inkjet Paper, Brother Photo, Other Photo or Transparency. Press OK. Press Stop/Exit.

  • Page 35: Speaker Volume

    Chapter 3 Speaker Volume You can select a range of speaker volume levels, from High to Off. Press Menu, 1, 4, 3. Press a or b to choose Low, Med, High or Off. Press OK. Press Stop/Exit. You can also adjust the speaker volume by pressing Hook.

  • Page 36: Security Features

    Setting up the password Note • If you forget the TX Lock password, please call Brother Customer Service. • If you have already set the password, you will not need to set it again. Press Menu, 2, 0, 1.

  • Page 37: Turning The Tx Lock On/Off

    Chapter 4 Turning the TX Lock on/off Turning TX Lock on Press Menu, 2, 0, 1. Press a or b to choose Set TX Lock. Press OK. Enter the registered 4-digit password. Press OK. The machine goes offline and the LCD shows TX Lock Mode.
  • Page 38 Section II Sending a fax Receiving a Fax Telephone Services and External devices Dialing and storing numbers Printing Reports...

  • Page 39: Sending A Fax

    Sending a fax Entering Fax mode To enter fax mode, press the key will glow green. The LCD will show the new job number and the memory available.The number of pages you can scan into the memory will vary depending on the data that is printed on them. Faxing from the ADF Make sure you are in Fax mode Put the document face down in the ADF.

  • Page 40: Faxing A4 Size Documents From The Scanner Glass

    Faxing A4 size documents from the scanner glass When documents are A4 size, you need to set Scan Size to A4. If you do not, the bottom portion of the faxes will be missing. Make sure you are in Fax mode Press Menu, 2, 2, 0.

  • Page 41: Canceling A Broadcast In Progress

    Chapter 5 Canceling a Broadcast in progress Press Menu, 2, 5. The LCD will show the fax number being dialed. Press OK. The LCD will show: XXXXXXXX 1.Clear 2.Exit Press 1 to clear. The LCD will then show the Broadcast job number and 1.Clear 2.Exit.

  • Page 42: Changing Fax Resolution

    Note Even if you choose Light or Dark, the machine will send the fax using the Auto setting in any of the following conditions: • When you send a color fax. • When you choose Photo as the Fax Resolution. Changing fax resolution The quality of a fax can be improved by changing the fax resolution.

  • Page 43: Dual Access (Black & White Only)

    Chapter 5 Dual access (Black & White only) You can dial a number and start scanning the fax into memory—even when the machine is sending from memory, receiving faxes or printing PC data. The LCD shows the new job number and available memory. To send a color fax, the machine will send the document in real time (even if Real Time TX is Off).

  • Page 44: Checking And Canceling Waiting Jobs

    Checking and canceling waiting jobs You can check which jobs are still waiting in the memory to be sent and cancel a job. (If there are no jobs, the LCD shows No Jobs Waiting.) Press Menu, 2, 5. Any waiting jobs appear on the LCD. Press a or b to scroll through the jobs and choose the job you want to cancel.

  • Page 45: Receiving A Fax

    Receiving a Fax Receive modes You must choose a receive mode depending on the external devices and telephone subscriber services you have on your line. Choosing the Receive Mode The diagram below will help you choose the correct mode. For more detailed information on the receive modes see page 31. Are you connecting an external telephone or external telephone answering device to the machine? Do you use a Distinctive Ring subscriber service?

  • Page 46: Using Receive Modes

    Using receive modes Some receive modes answer automatically (Fax Only and Fax/Tel). You may want to change the ring delay before using these modes see Ring Delay on page 31. Fax only Fax only mode will automatically answer every call. If the call is a fax your machine will receive it.

  • Page 47: F/T Ring Time (Fax/Tel Mode Only)

    Chapter 6 F/T Ring Time (Fax/Tel mode only) If you set the Receive Mode to Fax/Tel, you need to decide how long the machine will signal you with its special pseudo/double-ring when you have a voice call. If it's a fax call, the machine receives the fax.

  • Page 48: Additional Receiving Operations

    Additional receiving operations Printing a reduced incoming If you choose On, the machine automatically reduces each page of an incoming fax to fit on one page of A4, Letter or Legal size paper. The machine calculates the reduction ratio by using the page size of the fax and your Paper Size setting (Menu, 1, 3).

  • Page 49: Telephone Services And External Devices

    Telephone Services and External devices Voice Operations Tone or pulse (For Canada only) If you are using an external phone and have a pulse dialing service, but need to send tone signals (for example, for telephone banking), follow the instructions below. If you have Touch Tone service, you will not need this feature to send tone signals.

  • Page 50: Telephone Services

    If you have Voice Mail on your phone line, please read the following carefully. Distinctive Ring Brother uses the term ‘Distinctive Ring’ but different telephone companies have other names for this service such as SmartRing, RingMaster, Teen-Ring, Indent-a-Call or Indent-a-Ring.
  • Page 51 Before you choose the ring pattern to register You can only register one Distinctive Ring pattern with the machine. Some ring patterns cannot be registered. The ring patterns below are supported by your Brother machine. Register the one your telephone company gives you. Ring Rings...

  • Page 52: Caller Id

    Caller ID The Caller ID feature lets you use the Caller ID subscriber service offered by many local telephone companies. Call your telephone company for details. This service shows the telephone number, or name if it is available, of your caller as the line rings. After a few rings, the LCD shows the telephone number of your caller (and name, if available).

  • Page 53: Connecting An External Tad (Telephone Answering Device)

    Chapter 7 Connecting an external TAD (telephone answering device) You may choose to connect an external answering device. However, when you have an external TAD on the same telephone line as the machine, the TAD answers all calls and the machine ‘listens’ for fax calling (CNG) tones.

  • Page 54: Recording An Outgoing Message (Ogm) On An External Tad

    Set the TAD to answer calls. Set the Receive Mode to External TAD. (See Choosing the Receive Mode on page 30.) Recording an outgoing message (OGM) on an external TAD Timing is important in recording this message. The message sets up the ways to handle both manual and automatic fax reception.
  • Page 55 Chapter 7 The third way is the easiest: Buy a triplex adapter. You can plug a triplex adapter into an RJ14 outlet. It separates the wires into two separate RJ11 jacks (Line 1, Line 2) and a third RJ14 jack (Lines 1 and 2). If your machine is on Line 1, plug the machine into L1 of the triplex adapter.

  • Page 56: Multi-Line Connections (Pbx)

    Multi-line connections (PBX) We suggest you ask the company who installed your PBX to connect your machine. If you have a multi line system we suggest you ask the installer to connect the unit to the last line on the system. This prevents the machine being activated each time the system receives telephone calls.

  • Page 57: Using A Non-Brother Cordless External Telephone

    You can also use the Easy Receive feature to make your machine automatically take the call. (See Easy Receive on page 32.) Using a Non-Brother cordless external telephone If your cordless telephone is connected to the EXT. jack of the machine and you typically carry the cordless handset elsewhere, it is easier to answer calls during the Ring Delay.

  • Page 58: Dialing And Storing Numbers

    Dialing and storing numbers How to Dial Manual dialing Press all of the digits of the fax number. Speed-Dialing Press Search/Speed Dial, the # (pound) key, and then the two digit Speed-Dial number. Two-digit number Note If the LCD shows Not Registered when you enter a Speed-Dial number, a number has not been stored at this location.

  • Page 59: Fax Redial

    Chapter 8 Fax Redial If you are sending a fax manually and the line is busy, press Redial/Pause, and then press Black Start or Color Start to try again. If you want to make a second call to the last number dialed, you can save time by pressing Redial/Pause and Black Start or Color Start.

  • Page 60: Changing Speed-Dial Numbers

    Changing Speed-Dial numbers If you try to store a Speed-Dial number where a number has already been stored, the LCD will show the name or number that has been stored there, and will ask you to do one of the following: Press 1 to change the stored number.

  • Page 61: Dialing Access Codes And Credit Card Numbers

    Chapter 8 Dialing access codes and credit card numbers You can combine more than one Quick-Dial number when you dial. This feature may be useful if you need to dial an access code for a cheaper rate long distance carrier. For example, you might have stored ‘555’...

  • Page 62: Printing Reports

    Printing Reports Fax reports You need to set up the Transmission Verification Report and Journal Period using the Menu key. Transmission Verification Report You can use the Transmission Report as proof that you sent a fax. This report lists the time and date of transmission and whether the transmission was successful (OK).

  • Page 63: Reports

    Chapter 9 Reports The following reports are available: 1.Transmission Prints a Transmission Verification Report for your last transmission. 2.Help List A help list about how to quickly program your machine. 3.Quick-Dial Lists names and numbers stored in the Speed-Dial memory, in numerical order. 4.Fax Journal Lists information about the last incoming and outgoing faxes.

  • Page 64: Section Iii Copy

    Section III Copy Making copies...

  • Page 65: Making Copies

    Making copies How to copy Entering Copy mode Press (Copy) to enter Copy mode. The default setting is Fax. You can change the number of seconds or minutes that the machine stays in Copy mode. (Mode Timer on page 18.) The LCD shows the default copy setting: 1 Copy Ratio 2 Quality...

  • Page 66: Copy Options

    Normal Fast Best Enlarge/ 50%/69%/78%/ Reduce 83%/93%/97%/ 100%/104%/142%/ 186%/198%/200%/ Custom(25– 400%) Paper Type Plain Paper Inkjet Paper Brother Photo Other Photo Transparency Paper Size Letter Legal 4"(W)× 6"(H) Brightness - nnonn + Stack/ Stack Sort Sort Page Off(1 in 1)

  • Page 67: Changing Copy Quality

    Chapter 10 Changing copy quality You can select from a range of quality settings. The default setting is Normal. To temporarily change the quality setting, follow the instruction below: Press Normal Normal is the Copy Options recommended mode for ordinary printouts.

  • Page 68: Making N In 1 Copies Or A Poster

    Choose one of the options below: Use a or b to choose the enlargement or reduction ratio you want. Press OK. Use a or b to choose Custom (25–400%). Press OK. Use the dial pad to enter an enlargement or reduction ratio from 25% to 400%.

  • Page 69: Sorting Copies Using The Adf (Black & White Only)

    Chapter 10 Place your document face down in the direction shown below: 2 in 1 (P) 2 in 1 (L) 4 in 1 (P) 4 in 1 (L) Poster (3x3) You can make a poster size copy of a photograph. Sorting copies using the ADF (Black &...

  • Page 70: Adjusting Brightness, Contrast And Color

    Adjusting Brightness, Contrast and Color Brightness To temporarily change the brightness setting, follow the instruction below: Make sure you are in Copy mode Load your document. Use the dial pad to enter the number of copies (up to 99). Press Copy Options and a or b to choose Brightness.

  • Page 71: Paper Options

    Press Copy Options and a or b to choose Paper Type. Press OK. Press a or b to choose the type of paper you are using (Plain Paper, Inkjet Paper, Brother Photo, Other Photo or Transparency). Press OK. Press Black Start or Color Start. Note To change the default paper type setting see Paper Type on page 19.

  • Page 72: Section Iv Walk-Up Photo Printing

    Section IV Walk-up Photo Printing ® PhotoCapture Center PictBridge...

  • Page 73: Photocapture Center

    ® Macintosh in the Software User's Guide on the CD-ROM.) ® ® Using media cards Your Brother machine includes media drives (slots) for use with popular digital camera media: CompactFlash Memory Stick Pro™, SecureDigital™, MultiMediaCard™ and xD-Picture Card™. ® CompactFlash ®...

  • Page 74: Media Card Folder Structure

    ® The PhotoCapture Center feature lets you print digital photos from your digital camera at high resolution to get photo quality printing. Firmly put the card into the proper slot. 2 3 4 ® 1 CompactFlash 2 SecureDigital™, MultiMediaCard™ ® 3 Memory Stick , Memory Stick Pro™...

  • Page 75: How To Print From A Media Card

    Chapter 11 Your machine is designed to read media cards that have been formatted by a digital camera. When a digital camera formats a media card it creates a special folder into which it copies image data. If you need to modify the image data stored on a media card with your PC, we recommend that you do not modify the folder structure created by the digital...

  • Page 76: Printing The Thumbnail Index

    Printing the thumbnail index ® The PhotoCapture Center assigns each of your images a number. It does not recognize any other numbers or file names that your digital camera or PC may have assigned to the images. When you print a thumbnail page, it will show all of the pictures on your media card and the number assigned to it.

  • Page 77: Dpof Printing

    Chapter 11 Press a or b to choose the type of paper you are using, Plain Paper, Inkjet Paper, Brother Photo or Other Photo. Press OK. Press a or b to choose the paper size you are using, Letter, A4, 4"×6" or 5"×7".

  • Page 78: Photocapture Center ® Print Settings

    Press OK. Press Stop/Exit. Paper Options Paper Type Press Menu, 4, 2. Press a or b to choose Plain Paper, Inkjet Paper, Brother Photo or Other Photo. Press OK. Press Stop/Exit. Paper Size Press Menu, 4, 3. Press a or b to choose the paper size you are using, Letter, A4, 4"×6"...

  • Page 79: Adjusting Brightness And Contrast

    Chapter 11 Print Size This setting is available only when you select Letter or A4 in the paper size setting. Press Menu, 4, 4. Press a or b to choose the print size you are using, 4"×3", 5"×3.5",6"×4", 7"×5" or 8"×6". Press OK.

  • Page 80: Understanding The Error Messages

    Understanding the Error Messages Once you are familiar with the types of errors that can occur while you are using the ® PhotoCapture Center , you can easily identify and troubleshoot any problems. Media Error This message will appear if you put in a media card that is either bad or not formatted, or when there is a problem with the media drive.

  • Page 81: Pictbridge

    PictBridge Your Brother machine supports the PictBridge standard, allowing you to connect to and print photos directly from any PictBridge compatible digital camera. Before Using PictBridge PictBridge requirements To avoid errors, remember the following points: The machine and the digital camera must be connected using a suitable USB cable.

  • Page 82: Printing Images

    Printing Images Note Remove any media cards from the machine before connecting the digital camera. Make sure that your camera is turned off. Connect your camera to the PictBridge port (1) on the machine using the USB cable. 1 PictBridge port Turn on the camera.

  • Page 83: Understanding The Error Messages

    Chapter 12 Understanding the Error Messages Once you are familiar with the types of errors that can occur while you are using the PictBridge, you can easily identify and troubleshoot any problems. Out of Memory This message will appear if you are working with images that are too large for the machine's memory.
  • Page 84 Section V Software Software features...

  • Page 85: Software Features

    (For Windows Note If you have not installed the software, see Viewing Documentation on page 3. From the Start menu, point to Brother, MFC-240C from the programs group, then click User’s Guide. Click SOFTWARE USER’S GUIDE from the top menu.
  • Page 86 Section VI Appendixes Safety and Legal Troubleshooting and Routine Maintenance Menu and Features Specifications Glossary...

  • Page 87: A Safety And Legal

    Safety and Legal Choosing a location Put your machine on a flat, stable surface that is free of vibration and shocks, such as a desk. Put the machine near a telephone wall jack and a standard AC power outlet. Choose a location where the temperature remains between 50°...

  • Page 88: To Use The Machine Safely

    To use the machine safely Please keep these instructions for later reference and read them before attempting any maintenance. WARNING There are high voltage electrodes inside the machine. Before you clean the inside of the machine, make sure you have unplugged the telephone line cord first and then the power cord from the AC power outlet.
  • Page 89 DO NOT put your hands on the edge of the paper tray under the output paper tray cover. Doing this may cause injury. DO NOT touch the paper feed roller. Doing this may cause injury. DO NOT touch the area shaded in the illustration. Doing this may cause injury.
  • Page 90 Do not carry the machine by holding the scanner cover. If the machine becomes hot, releases smoke, or generates any strong smells, immediately turn off the power switch and unplug the machine from the AC power outlet. Call Brother Customer Service.
  • Page 91 WARNING • Use caution when installing or modifying telephone lines. Never touch telephone wires or terminals that are not insulated unless the telephone line has been unplugged at the wall jack. Never install telephone wiring during a lightning storm. Never install a telephone wall jack in a wet location.

  • Page 92: Important Safety Instructions

    In USA: 1-800-284-4357 In Canada: 1-877-BROTHER (See Brother numbers on page i.) 15 Unplug this product from the AC power outlet and refer all servicing to Brother Authorized Service Personnel under the following conditions: When the power cord is damaged or frayed.

  • Page 93: Standard Telephone And Fcc Notices (These Notices Are In Effect On Models Sold And Used In The United States Only.)

    If the product has been exposed to rain or water. If the product does not operate normally when the operating instructions are followed, adjust only those controls that are covered by the operating instructions. Improper adjustment of other controls may result in damage and will often require extensive work by a qualified technician to restore the product to normal operation.
  • Page 94 If you have questions about what will disable alarm equipment, call your telephone company or a qualified installer. If you are not able to solve a problem with your machine, call Brother Customer Service. (See Brother numbers on page i.)

  • Page 95: Federal Communications Commission (Fcc) Declaration Of Conformity (Usa Only)

    Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Call the dealer or an experienced radio/TV technician for help. IMPORTANT Changes or modifications not expressly approved by Brother Industries, Ltd. could void the user's authority to operate the equipment. Industry Canada Compliance Statement (Canada only) This Class B digital apparatus complies with Canadian ICES-003.

  • Page 96: Legal Limitations For Copying

    Legal limitations for copying Color reproductions of certain documents are illegal and may result in either criminal or civil liability. This memorandum is intended to be a guide rather than a complete listing of every possible prohibition. In case of doubt, we suggest that you check with counsel as to any particular questionable documents.

  • Page 97: Trademarks

    Trademarks The Brother logo is a registered trademark of Brother Industries, Ltd. Brother is a registered trademark of Brother Industries, Ltd. Multi-Function Link is a registered trademark of Brother International Corporation. © 2006 Brother Industries, Ltd. All rights reserved. Windows and Microsoft are registered trademarks of Microsoft in the U.S. and other countries.

  • Page 98: B Troubleshooting And Routine Maintenance

    If you think there is a problem with your machine, check the chart below and follow the troubleshooting tips. Most problems can be easily resolved by yourself. If you need additional help, the Brother Solutions Center offers latest FAQs and troubleshooting tips. Visit us at http://solutions.brother.com.
  • Page 99 In the printer driver Basic tab, click the Settings, and uncheck the Bi-Directional Printing. Check that the paper size setting in the application and in the printer driver are the same. Try changing the printer driver setting. The highest resolution needs longer data processing, sending and printing time.

  • Page 100: Printing Received Faxes

    Printing (Continued) Difficulty The machine cannot print full pages of a document. Out of memory message occurs. Printing Received Faxes Difficulty Condensed print and white streaks across the page or the top and bottom of sentences are cut off. Vertical black lines when receiving. The sender's scanner may be dirty. Ask the sender to make a copy to see if the Received color fax prints only in black and white.

  • Page 101: Sending Faxes

    For example: If you subscribe to Call Waiting or some other custom service and it signal comes through the line while your machine is sending or receiving a fax, the signal can temporarily interrupt or disrupt the faxes. Brother's ECM feature should help overcome this problem. This condition is related to the telephone system industry and is common to all devices that send and receive information on a single, shared line with custom features.
  • Page 102 97.) Try using the scanner glass. (See Using the scanner glass on page 9.) Suggestions Make sure the Brother TWAIN/WIA driver is chosen as the primary source. In ® PaperPort SE with OCR, click File, Scan and choose the Brother TWAIN/WIA driver.

  • Page 103: Error Messages

    As with any sophisticated office product, errors may occur. If this happens, your machine identifies the error and shows an error message. The most common error messages are shown below. You can correct most errors by yourself. If you need more help, the Brother Solutions Center offers latest FAQs and troubleshooting tips.
  • Page 104 Error Message Cause The print head is too warm. High Temperature The machine has a mechanical Init. Unable problem. —OR— A foreign objects such as a clip or ripped paper is in the machine. One or more of the ink cartridges is Ink Empty empty.
  • Page 105 Black Start or Color Start. Remove the paper and load it again and then press Black Start or Color Start. See Printer jam or paper jam on page 92. Verify the number and try again. Set up the Speed Dial number. (See Storing Speed-Dial numbers on page 44.)

  • Page 106: Transferring Your Faxes Or Fax Journal Report

    Transferring your faxes or Fax Journal report If the LCD shows: Change Unable XX, Clean Unable XX, Init. Unable XX, Print Unable XX or Scan Unable XX we recommend transferring your faxes to another fax machine. (See Transferring faxes to another fax machine on page 91.) You can also transfer the Fax Journal report to see if there are any faxes you need to transfer.

  • Page 107: Printer Jam Or Paper Jam

    Pull the jammed document out to the left. Close the document cover. Press Stop/Exit. Printer jam or paper jam Take out the jammed paper depending on where it is jammed in the machine. Pull the paper tray (1) out of the machine.
  • Page 108 Put the Jam Clear Cover back on. Make sure the cover is set properly. Lift the scanner cover (1) from the front of the machine until it locks securely into the open position. Make sure that there is no jammed paper left in the corners of the machine.

  • Page 109: Dial Tone

    Dial Tone Setting the dial tone to Detection will shorten the dial detect pause. Press Menu, 0, 5. Press a or b to choose Detection or No Detection. Press OK. Press Stop/Exit. Phone line interference If you are having problems sending or receiving a fax due to possible interference on the phone line, we recommend that you adjust the Equalization for compatibility to...
  • Page 110 Each color has its own correct position. Insert the ink cartridge in the direction of the arrow on the label. brother Lift each lock release lever and push it until it clicks, and then close the ink cartridge cover.

  • Page 111: Cleaning The Outside Of The Machine

    DO NOT dismantle or tamper with the ink cartridge, this can cause the ink to leak out of the cartridge. Brother strongly recommends that you do not refill the ink cartridges provided with your machine. We also strongly recommend that you continue to use only Genuine Brother Brand replacement ink cartridges.

  • Page 112: Cleaning The Scanner

    Clean the outside of the machine as follows: Pull the paper tray (1) completely out of the machine. Wipe the outside of the machine with a soft cloth to remove dust. Lift the output paper tray cover and remove anything that is stuck inside the paper tray.

  • Page 113: Cleaning The Machine Printer Platen

    WARNING Unplug the machine from the AC power outlet before cleaning the printer platen (1). If ink is scattered on or around the printer platen, wipe it off with a soft, dry, lint-free cloth. Clean the machine printer platen (1).

  • Page 114: Cleaning The Print Head

    Note If you clean the print head at least five times and the print has not improved, call Brother Customer Service (See Brother numbers on page i). Troubleshooting and Routine Maintenance Checking the print quality If faded or streaked colors and text appear on your output, some of the nozzles may be clogged.

  • Page 115: Checking The Printing Alignment

    If ink is still missing, call Brother Customer Service (see Brother numbers on page i). CAUTION DO NOT touch the print head. Touching the print head may cause permanent damage and may void the print head's warranty.

  • Page 116: Checking The Ink Volume

    For 1200 dpi, press the number of the test print that most closely matches the number 0 sample (1-8). 1200dpi Adjust Select Best #5 Press Stop/Exit. Checking the ink volume You can check the ink that is left in the cartridge.
  • Page 117 CAUTION If you are not able to find the yellow protective parts, DO NOT remove the ink cartridges before shipping. It is essential that the machine be shipped with either the yellow protective parts or the ink cartridges in position. Shipping without them will cause damage to your machine and may void your warranty.
  • Page 118 Do not pack the used ink cartridges in the carton. Note If you are returning your machine to Brother as part of the Exchange Service, pack only the machine. Keep all separate parts and printed materials to use with your ‘Exchange’ machine.

  • Page 119: C Menu And Features

    Menu and Features On-screen programming Your machine is designed to be easy to use with LCD on-screen programming using the menu keys. User-friendly programming helps you take full advantage of all the menu selections your machine has to offer. Since your programming is done on the LCD, we have created step-by-step on-screen instructions to help you program your machine.
  • Page 120 To access the menu mode: Press Menu. Choose an option. Press 1 for General Setup menu. Press 2 for Fax menu. Press 3 for Copy menu. Press 0 for Initial Setup. You can scroll more quickly through each menu level by pressing a or b for the direction you want.

  • Page 121: Menu Table

    Menu Selections Options — 0 Sec 30 Secs 1 Min 2 Mins* 5 Mins — Plain Paper* Inkjet Paper Brother Photo Other Photo Transparency — Letter* Legal 4”×6” to accept to exit Descriptions Page Sets the time to return to Fax mode.
  • Page 122 Main Menu Submenu Menu Selections 1.General 4.Volume 1.Ring Setup (Continued) 2.Beeper 3.Speaker — 5.Auto Daylight — 6.On/Off Setting — 7.LCD Contrast 2.Fax 1.Setup 1.Ring Delay Receive (In Fax mode only) 2.F/T Ring Time 3.Easy Receive 4.Remote Codes 5.Auto Reduction The factory settings are shown in Bold with an asterisk. Menu and Features Options Descriptions...
  • Page 123 Main Menu Submenu 2.Fax 2.Setup Send (Continued) (In Fax mode only) 3.Set Quick- Dial 4.Report Setting 5.Remaining Jobs The factory settings are shown in Bold with an asterisk. Menu Selections Options 1.Contrast Auto* Light Dark 2.Fax Standard* Resolution Fine S.Fine Photo 3.Real Time TX Next Fax Only...
  • Page 124 Main Menu Submenu Menu Selections 2.Fax 1.TX Lock Miscellaneous (Continued) 2.Compatibility 3.Distinctive 4.Caller ID — 3.Copy 1.Quality — 2.Brightness — 3.Contrast The factory settings are shown in Bold with an asterisk. Menu and Features Options Descriptions — Stops unauthorized users from changing the machine’s current settings.
  • Page 125 B:- nnnon + B:- nnonn +* B:- nonnn + B:- onnnn + — Normal Photo* — Plain Paper Inkjet Paper Brother Photo Other Photo* — Letter 4”x6”* 5”×7” Descriptions Page Adjusts the amount of Red in copies. Adjusts the amount of Green in copies.
  • Page 126 Main Menu Submenu Menu Selections — 4.Print Size PhotoCapture (Continued) — 5.Brightness — 6.Contrast — 7.Cropping — 8.Borderless — 5.Print Reports Transmission — 2.Help List — 3.Quick-Dial — 4.Fax Journal — 5.User Settings — 6.Machine 1.Serial No. Info. The factory settings are shown in Bold with an asterisk. Menu and Features Options Descriptions...
  • Page 127 Main Menu Submenu 0.Initial 1.Receive Setup Mode 2.Date/Time 3.Station ID 4.Tone/Pulse (Canada only) 5.Dial Tone 0.Local Language (Canada only) The factory settings are shown in Bold with an asterisk. Menu Selections Options — Fax Only* Fax/Tel External TAD Manual — —...

  • Page 128: Entering Text

    Entering Text When you are setting certain menu selections, such as the Station ID, you may need to enter text into the machine. Most dial pad keys have three or four letters printed on keys. The keys for 0, # and l do not have printed letters because they are used for special characters.

  • Page 129: Specifications

    Specifications General Memory Capacity ADF (automatic document feeder) Paper Tray Printer Type Print Method LCD (liquid crystal display) 16 characters × 1line Power Source Power Consumption 16 MB Up to 10 pages Temperature: 68° F - 86° F (20° C - 30° C)
  • Page 130 Dimensions Weight Noise Temperature Humidity This depends on printing conditions. 7.1 in. (180 mm) 15.7 in. (398 mm) 14.6 in. (370 mm) 13.8 in. (351 mm) 17.4 in. (443 mm) 17.4 lb (7.9 kg) Operating: 50 dB or less Operating: 50°...

  • Page 131: Print Media

    Print media Paper Input Paper Output Use only transparencies recommended for inkjet printing. For glossy paper or transparencies, we recommend removing printed pages from the output paper tray immediately after they exit the machine to avoid smudging. See Paper type and size for each operation on page 12. Paper Tray Paper type: Plain paper, inkjet paper (coated paper), glossy paper...

  • Page 132: Fax

    Compatibility Coding System Modem Speed Document Size Scanning Width Printing Width Gray Scale Contrast Control Resolution Speed-Dial ITU-T Group 3 MH/MR/MMR/JPEG Automatic Fallback 14400 bps ADF Width: 5.8 in. to 8.5 in. (148 mm to 215.9 mm) ADF Height: 5.8 in. to 14 in. (148 mm to 356 mm) Scanner Glass Width: Max.

  • Page 133: Automatic Redial

    Memory Transmission Out of Paper Reception ‘Pages’ refers to the ‘Brother Standard Chart No. 1’ (a typical business letter, Standard resolution, MMR code). Specifications and printed materials are subject to change without prior notice. ‘Pages’ refers to the ‘ITU-T Test Chart #1’ (a typical business letter, Standard resolution, MMR code). Specifications and printed materials are subject to change without prior notice.

  • Page 134: Copy

    Multiple Copies Enlarge/Reduce Resolution Based on Brother standard pattern. (Fast mode/Stack Copy) Copy speeds vary with the complexity of the document. Yes/Yes ADF Width: 5.8 in. to 8.5 in. (148 mm to 215.9 mm) ADF Height: 5.8 in. to 14 in. (148 mm to 356 mm) Scanner Glass Width: Max.

  • Page 135: Photocapture Center

    PhotoCapture Center Available Media File Extension (Media Format) (Image Format) Number of Files Folder Borderless xD-Picture Card™ Conventional Card from 16MB to 512MB xD-Picture Card™ Type M from 256MB to 1GB xD-Picture Card™ Type H from 256MB to 1GB Progressive JPEG format is not supported. See Paper type and size for each operation on page 12.

  • Page 136: Scanner

    Color Depth Resolution Scanning Speed Document Size Scanning Width Gray Scale Maximum 1200 × 1200 dpi scanning when using the WIA Driver for Windows can be selected by using the Brother scanner utility) Yes/Yes ® Yes (Windows 98/98SE/Me/2000 Professional/XP/ ® Windows XP Professional x64 Edition) ®...

  • Page 137: Printer

    When you set the Borderless feature to On. See Paper type and size for each operation on page 12. ® Windows 98/98SE/Me/2000 Professional/XP/Windows XP Professional x64 Edition driver supporting Brother Native Compression mode and bi-directional capability Brother Ink Driver ® For Mac OS X 10.2.4 or greater...

  • Page 138: Interfaces

    Interfaces Your machine has a USB 2.0 Full-speed interface. This interface is compatible with USB 2.0 Hi-Speed; however, the maximum data transfer rate will be 12 Mbits/s. The machine can also be connected to a computer that has a USB 1.1 interface.

  • Page 139: Computer Requirements

    ® ® Intel Pentium ® with Intel EM64T PowerPC G3 128 MB 350MHz For the latest driver updates, access the Brother Solutions Center at http://solutions.brother.com Recommended Available Hard Disk Space Drivers Applications 128 MB 120 MB 130 MB 256 MB...

  • Page 140: Consumable Items

    Consumable items The machine uses individual Black, Yellow, Cyan and Magenta ink cartridges that are separate from the print head assembly. Service Life of Ink The first time you install the ink cartridges the machine will use extra Cartridge ink to fill the ink delivery tubes. This is a one-time process that enables high quality printing.

  • Page 141: Glossary

    Glossary This is a comprehensive list of features and terms that appear in Brother manuals. Availability of these features depends on the model you purchased. ADF (automatic document feeder) The document can be placed in the ADF and scanned one page at a time automatically.
  • Page 142 A telephone that is plugged into the EXT jack of your machine. F/T Ring Time The length of time that the Brother machine rings (when the Receive Mode setting is Fax/Tel) to notify you to pick up a voice call that it answered.
  • Page 143 Photo resolution A resolution setting that uses varying shades of gray for the best representation of photographs. ® PhotoCapture Center Allows you to print digital photos from your digital camera at high resolution for photo quality printing. PictBridge Allows you to print photos directly from your digital camera at high resolution for photo quality printing.

  • Page 144: Index

    Easy Receive ...32 Broadcasting ...25 setting up Groups for ...45 Brother accessories and supplies ... iii Brother numbers ... i Customer Service ... ii FAQs (frequently asked questions) ... i fax back system ... ii product support ... ii warranties ... iv Caller ID ...37...
  • Page 145 No Paper Fed ...90 Not Registered ...43 Out of Memory ...90 Print Unable ...90 Scan Unable ...90 Extension telephone, using ...42 External telephone, connecting ...41 Fax codes changing ...42 Fax Receive Code ... 32 Telephone Answer Code ... 41 Fax, from PC See Software User's Guide on the CD-ROM.
  • Page 146 Mode, entering Copy ...50 Fax ...24 PhotoCapture ... 6 Scan ... 6 Multi-line connections (PBX) ...41 Out of Area (Caller ID) ...37 Out of Memory message ...29 Packing the machine ...101 Paper ... 10 capacity ...13 document size ...24 loading ...14 size ...
  • Page 147 Remote Setup See Software User's Guide on the CD-ROM..Reports ...47 Caller ID List ...37 Fax Journal ...48 Journal Period ...47 Help List ...48 how to print ...48 Quick-Dial List ...48 Transmission Verification ... 47 User Settings ...48 Resolution copy ...119 fax ...117 print ...122...
  • Page 148 EQUIPMENT ATTACHMENT LIMITATIONS (Canada only) NOTICE This product meets the applicable Industry Canada technical specifications. NOTICE The Ringer Equivalence Number is an indication of the maximum number of devices allowed to be connected to a telephone interface. The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the RENs of all the devices does not exceed five.
  • Page 149 Brother International Corporation (Canada) Ltd. Visit us on the World Wide Web These machines are made for use in the USA and Canada only. We cannot recommend using them overseas because it may violate the Telecommunications Regulations of that country and the power requirements of your multi-function center may not be compatible with the power available in foreign countries.

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