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Troubleshooting
Problem
The interior light is dim
The door has been left
or does not turn on.
open for a long time.
The interior light is
covered by foreign
matter.
A beeping sound occurs
If the Auto Cook or Auto
Defrost function is used,
during cooking.
this beeping sound
means it is time to turn
the food over during
thawing.
The oven is not level.
The oven is installed on
an uneven surface.
Metal containers are
There are sparks during
cooking.
used during the oven/
thawing functions.
When power is
The door is not properly
connected, the oven
closed.
immediately starts to
work.
There is electricity
The power or power
coming from the oven.
socket is not properly
grounded.
48 English
NQ8300T_NQ50T9539BD_EU_DG68-01190E-00_EN.indd 48
Cause
Action
The interior light may
automatically turn off
when the door stays
open for a long time.
Close and reopen the
door or press the Cancel
button.
Clean the inside of the
oven and check again.
Turn the food over when
the notification pops up,
and then tap OK. Then,
tap Continue to resume
process.
Make sure the oven is
installed on flat, stable
surface.
Do not use metal
containers.
Close the door and check
again.
Make sure the power
and power socket are
properly grounded.
Problem
Cause
There is water dripping.
There may be water or
steam in some cases
depending on the food.
This is not an oven
malfunction.
Steam leaks from the
There may be water or
door.
steam in some cases
depending on the food.
This is not an oven
malfunction.
There is water left in the
There may be water or
steam in some cases
oven.
depending on the food.
This is not an oven
malfunction.
Brightness changes
The brightness inside the
oven varies.
depending on power
output changes
according to function.
To ventilate the oven,
Cooking is finished, but
the cooling fan is still
the cooling fan continues
running.
to run for about
5 minutes after cooking
is complete.
Pressing the +30 secs
This happens when the
button operates the oven.
oven was not operating.
Action
Let the oven cool and
then wipe with a dry
dish towel.
Let the oven cool and
then wipe with a dry
dish towel.
Let the oven cool and
then wipe with a dry
dish towel.
Power output changes
during cooking are not
malfunctions. This is not
an oven malfunction.
This is not an oven
malfunction.
The microwave oven is
designed to operate by
pressing the +30 secs
button when it was not
operating.
2020-01-30
8:57:19
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