If You Are Having Difficulty With Your Dcp - Brother DCP-1400 Owner's Manual

If You Are Having Difficulty with Your DCP

If you think there is a problem with your DCP, make a copy first. If the copy
looks good, the problem is probably not your DCP. Check the chart below and
follow the troubleshooting tips.
DIFFICULTY
Vertical streaks appear in
copies.
The DCP does not print.
The DCP prints
unexpectedely or it prints
garbage.
The DCP cannot print full
pages of a document.
The DCP prints first couple
of pages correctly, then some
pages have text missing.
The DCP cannot print full
pages of a document.
OUT OF MEMORY
message occurs.
My headers or footers appear
when I view my document on
the screen but do not show up
when I print them.
TWAIN Errors appear while
scanning.
T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E
SUGGESTIONS
Copy Quality Difficulties
Sometimes you may see vertical streaks on your copies. Either
the scanner or the primary corona wire for printing is dirty.
Clean them both. (See pages 14-14 and 14-16.)
General Printing Difficulties
Check the following:
• The DCP is plugged in. (See page 2-8.)
• The toner cartridge and drum unit are installed properly.
(See page 2-4.)
• The interface cable is securely connected between the DCP
and computer. (See Quick Setup Guide.)
• Check to see if LCD is showing an error message. (See page
14-1 to 14-2.)
Reset the DCP or unplug the electrical cord and plug it back
in. Check the primary settings in your application software to
make sure it is set up to work with your DCP.
The DCP received a very complex print job and could not
process part of the page. This print may be solved in several
ways. If you are using Windows
Professional or Windows NT
the supplied printer driver, see the "Windows
Difficulties" section. Try to reduce the complexity of your
document or reduce print resolution.
Your computer is not recognizing the printer's input buffer
full signal. Please make sure to connect the printer cable
correctly.
Reduce the printer resolution. Reduce the complexity of your
document and try again. Reduce the graphic quality or the
number of font sizes within your application software.
Most laser printers have a restricted area that will not accept
print. Usually these are the first two lines and last two lines,
leaves 62 printable lines. Adjust the top and bottom margins
in your document to allow for this.
Scanning Difficulties
Make sure the Brother TWAIN Driver is selected as the
primary source. In PaperPort
select source, and then highlight the Brother TWAIN Driver
and click Select.
®
95/98/98SE/Me/2000
®
Workstation Version 4.0 with
®
Setup Printing
®
, from the File menu select File,
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