BlackBerry basics..................................................................................................................................................................................................................................9

Switch applications..........................................................................................................................................................................................................................................9

Assign an application to a Convenience key................................................................................................................................................................................................9

Set owner information......................................................................................................................................................................................................................................9

Turn on standby mode......................................................................................................................................................................................................................................9

About links.........................................................................................................................................................................................................................................................9

Create a link for a PIN....................................................................................................................................................................................................................................10

BlackBerry basics shortcuts...........................................................................................................................................................................................................................10

BlackBerry basics troubleshooting...............................................................................................................................................................................................................10

Shortcuts.................................................................................................................................................................................................................................................11

Phone shortcuts................................................................................................................................................................................................................................................11

Media shortcuts................................................................................................................................................................................................................................................11

Message shortcuts...........................................................................................................................................................................................................................................12

Typing shortcuts.............................................................................................................................................................................................................................................. 13

Search shortcuts.............................................................................................................................................................................................................................................. 13

Attachment shortcuts..................................................................................................................................................................................................................................... 13

Browser shortcuts............................................................................................................................................................................................................................................14

Map shortcuts..................................................................................................................................................................................................................................................15

Calendar shortcuts.......................................................................................................................................................................................................................................... 15

Phone...................................................................................................................................................................................................................................................... 17

Phone basics.....................................................................................................................................................................................................................................................17

Emergency calls...............................................................................................................................................................................................................................................19

Volume..............................................................................................................................................................................................................................................................19

Voice mail......................................................................................................................................................................................................................................................... 2 0

Speed dial........................................................................................................................................................................................................................................................20

Conference calls.............................................................................................................................................................................................................................................. 21

Caller ID............................................................................................................................................................................................................................................................22

Call logs............................................................................................................................................................................................................................................................23

Call waiting......................................................................................................................................................................................................................................................24

Call forwarding................................................................................................................................................................................................................................................25

Call blocking....................................................................................................................................................................................................................................................27

Fixed dialing.....................................................................................................................................................................................................................................................27

Smart dialing................................................................................................................................................................................................................................................... 2 9

TTY support...................................................................................................................................................................................................................................................... 3 0

Multiple phone numbers.................................................................................................................................................................................................................................31

Phone options...................................................................................................................................................................................................................................................31