Sharp AQUOS sense5G User Manual page 181

Troubleshooting
Check FAQ on Sharp Website and do a self-check.
Item
FAQ Check FAQ on Sharp Website.
Search for
Search for items in settings menu.
settings
Activate
Proficient use
information on getting the most out of
guide
your AQUOS smartphone/tablet.
Self check Perform a self-check.
Troubleshooting Operations
Checking FAQ on Sharp Website
In Home Screen, (Settings)
FAQ
Searching for Items in Settings Menu
In Home Screen, (Settings)
Search for settings Enter search text
Search results appear.
Activating (SHSHOW) to View Information
on Getting the Most Out of Your AQUOS
Smartphone/Tablet
In Home Screen, (Settings)
Proficient use guide
Performing Self-Check
In Home Screen, (Settings)
Self check DIAGNOSE
SYMPTOMS. / CHOOSE THE PLACE THAT YOU WANT TO
DIAGNOSE. Follow onscreen prompts
Diagnosis results appear.
・ Tap
Secure storage to delete cache used by the
application.
・ Tap
Frequently Asked Questions
Website.
・Tap diagnosis result for detailed result screen.
・ Use Power Key for self-check (Long Press)
if it might be a malfunction?
SYMPTOMS. / CHOOSE THE PLACE THAT YOU WANT TO
DIAGNOSE.
Checking Memory Usage
In Home Screen, (Settings)
Self check Memory(RAM) usage
Description
(SHSHOW) to view
Troubleshooting
Troubleshooting
Troubleshooting
Troubleshooting
CHOOSE FROM THE
to check FAQ on Sharp
Think
CHOOSE FROM THE
Troubleshooting
Restarting Handset in Safe Mode
In Home Screen, (Settings)
Self check Reboot with safe mode
OK
・Handset restarts in a state near to its state at time of
purchase.
Exiting Safe Mode and Restarting Handset
In Home Screen, (Settings)
Self check Reboot to cancel safe mode
OK
Viewing Advice Related to Temperature Rise in
Handset
In Home Screen, (Settings)
Self check How to manage device
overheating Follow onscreen prompts
Viewing Self Check Diagnostic History
In Home Screen, (Settings)
Self check Tap the diagnostic history to view
Follow onscreen prompts
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Troubleshooting
Troubleshooting
Troubleshooting
Troubleshooting