ResMed AirMini Faq page 27

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9. AirMini app Internet connection
9.1. Is an internet connection needed to use the AirMini app?
No, you/your patients do not need an internet connection to use the AirMini app. However, you/your
patients will need a Wi-Fi or cellular connection on your smart device if wishing to send feedback via
the app or data to the cloud once AirView support comes online, or when upgrading the AirMini
firmware.
9.2. Can my patient use AirMini machine when travelling on an aeroplane?
If near a power source, your patient can use AirMini when travelling on an aeroplane. It needs to be
set into airplane mode before (let your patient refer to travelling section of the AirMini user guide for
instructions on entering and exiting airplane mode).
We are working on a battery wil be available soon. It will allow for use in the airplane, even without
access to a power source.
9.3. The internet access in my patient's bedroom is unreliable or does not
exist. Can they still use the AirMini machine?
Yes, the AirMini machine does not require an internet connection to operate, record sleep session or
transfer the data to the smart device for processing.
9.4. What if I/my patients do not have mobile/internet data access?
If internet/mobile data access is not available, sleep data can still be accessed via the AirMini app on
a smart device, once Bluetooth paired to AirMini.
9.5. Do I (or my patients) have to be connected to the internet to 'Send
Feedback'?
Yes, the support system connects directly to an email platform, which will require an internet
connection to send the report. When sending feedback, ensure that you are in the patient mode and
not the clinician mode.
9.6. Will the AirMini app use cellular data when my patient's smart device
is not connected to WiFi, if so how much data will it consume?
If the connection through WiFi is lost, the cellular data may be used to update sleep device data. Data
costs can vary depending on his mobile plan. However, costs should be minimal as the data being
sent to the cloud by the AirMini app is only approximately 100kB per night*. If your patient is
concerned though he can set the Airmini app. parameters in his smart device's settings menu so that
data is sent to the cloud only while connected to WiFi.
* The size of one night's worth of data is 100kB. Downloading 30 days of data from the AirMini
Machine is 2.5MB.
ResMed Ltd 1 Elizabeth Macarthur Drive Bella Vista NSW 2153 Australia
ResMed.com (21)

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