Biostar M7TDE User Manual

Biostar m7tde motherboard: user guide
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Federal Communications Commission
(F.C.C.) Statement
This device complies with Part 15 of the FCC Rules. Operation of this device is
subject to the following two conditions: (1) this device may not cause harmful
interference, and (2) this device must accept any interference received, including
interference that may cause undesired operation.
Accessories: This device has been tested and found to comply with the limits of a
Class B digital device; the accessories associated with this equipment are as
follows:
1. Shielded serial cable. (Can be obtained from multiple retail outlets)
2. Shielded printer cable. (Can be obtained from multiple retail outlets)
3. Shielded video cable. (Can be obtained from multiple retail outlets)
4. Shielded power cord. (Provided by manufacturer)
These accessories are required to ensure compliance with FCC Rules. It is the
responsibility of the user to provide and use these accessories properly.
This equipment has been tested and found to comply with the limits of a Class B
digital device, pursuant of Part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses and radiates radio frequency energy
and, if you did not installed and used in accordance with the instructions, may
cause harmful interference in the radio communications. There is no guarantee
that interference will not occur in a particular installation. If this equipment does
cause harmful interference to radio or television reception, which can be
determined by turning the equipment off and on, you are encouraged to try to
correct the interference by one or more of the following measures:
1. Reorient / relocate the receiving antenna.
2. Increase the separation between the equipment and the receiver.
3. Connect the equipment into an outlet from a circuit where the receiver is
connect.
4. Consult the dealer or an experienced radio/TV technician for help.
Caution: Changes or modifications that is not expressly approved by the
manufacturer could void the user's authority to operate the equipment.
M7TDE

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Summary of Contents for Biostar M7TDE

  • Page 1 M7TDE Federal Communications Commission (F.C.C.) Statement This device complies with Part 15 of the FCC Rules. Operation of this device is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
  • Page 2 Disclaimer The vendor makes no representations or warranties with respect to the contents and specially the vendor disclaims any implied warranties of merchantability or fitness for any purpose. Further, the vendor reserves the right to revise this publication and to make changes of the contents without obligation to notify any party beforehand.
  • Page 3: Table Of Contents

    Contents Introduction ... 1-1 1. Motherboard Description ... 1-2 1.1 Features ...1-2 1.1.1 Hardware... 1-2 1.1.2 BIOS ... 1-6 1.1.3 Software... 1-6 1.1.4 Accessories ... 1-6 1.2 Motherboard Installation...1-7 1.2.1 System Block Diagram... 1-7 1.2.2 Layout of Motherboard... 1-8 1.2.3 Quick Reference... 1-8 1.2.3 Quick Reference...
  • Page 4 Contents 1.6 Connectors, Headers & Jumpers ...1-17 1.6.1 Front Panel Connector: JPANEL1 ...1-18 1.6.2 ATX 20-pin Power Connector: JATXPWR1...1-20 1.6.3 ATX 12V Power Connector: JATXPWR2 ...1-20 1.6.4 AUX Power Connector: JAUXPWR1...1-20 1.6.5 Hard Disk Connectors: IDE1/IDE2...1-21 1.6.6 Floppy Disk Connector: FDD1...1-21 1.6.7 Wake On LAN Header: JWOL1...1-21 1.6.8 Clear CMOS Jumper: JCMOS1...1-22 1.6.9 Front USB Headers: JUSB2...1-22...
  • Page 5 Contents 2.1 Main Menu...2-3 2.2 Standard CMOS Features...2-6 2.3 Advanced BIOS Features...2-9 2.4 Advanced Chipset Features...2-13 2.5 Integrated Peripherals ...2-16 2.6 Power Management Setup...2-21 2.7 PnP/PCI Configurations ...2-26 2.8 PC Health Status ...2-29 2.9 Frequency Control...2-31 3. Trouble Shooting... 3-1...
  • Page 6: Introduction

    Introduction System Overview Congratulations on the purchase of your new system! This motherboard is designed to take advantage of the latest industry technology to provide you with the ultimate solution in data processing. In the tradition of its predecessors, this motherboard continues the commitment of reliability, performance and strives for full compliance and compatibility with industry software and hardware standards.
  • Page 7: Motherboard Description

    Chapter 1 1. Motherboard Description 1.1 Features 1.1.1 Hardware Single Socket-478 for an Intel Pentium Supports the Intel Pentium Scaleable Bus Protocol. ® Intel Pentium 4 System Bus interrupt delivery. Supports system bus Dynamic Bus Inversion (DBI). Supports 32-bit system bus addressing.
  • Page 8 Supports one DDR-SDRAM channel, 64 wide (72b with ECC). No support for DSx16 DIMMs. Shadow RAM Motherboard is equipped with a memory controller providing shadow RAM and support for ROM BIOS. Green Functionality Supports Award BIOS™ power management functionality.
  • Page 9 Universal Serial Bus Supports two back panel Universal Serial Bus Ports and two front panel Universal Serial Bus Ports (optional). Supports 48 MHz USB. BIOS Hardware Monitor Function Monitors CPU Fan Speed. Monitors System Voltage. Monitors System Fan Speed. Motherboard Description...
  • Page 10 Hierarchical PCI configuration mechanism. Dimensions (Micro ATX form-factor) 22.1cm x 24.4cm (WxL). LAN (Optional) 10 Mb/s and 100 Mb/s operation. Supports 10/100 Mb/s N-way Auto-negotiation operation Supports Wake-On-LAN function and remote wake-up. Supports Full Duplex Flow Control (IEEE 802.3X) Motherboard Description...
  • Page 11: Bios

    Offers the highest performance for MS-DOS, Windows NT, Windows 2000, Windows 95/98, Windows ME, Windows XP, LINUX, SCO UNIX etc. 1.1.4 Accessories HDD Cable. FDD Cable. Flash Memory Writer for BIOS Update. USB Cable (Optional). Rear I/O Panel for ATX Case (Optional). Fully Setup Driver CD. Motherboard Description...
  • Page 12: Motherboard Installation

    Chapter 1 1.2 Motherboard Installation 1.2.1 System Block Diagram Block Diagram 478-Pin Socket Processor Pentium(R)4 Brookdale AGP 4X Interface 82845 H u b I n t e r f a c e UltraDMA/33/66/100 IDE Primary ICH2 IDE Secondary 8 2 8 0 1 B A...
  • Page 13: Layout Of Motherboard

    Chapter 1 1.2.2 Layout of Motherboard Model No.M7TDE JKBMS1 & Mouse JRJ45USB1 JATXPWR2 USB & LAN JCOM1 JPRNT1 JCOM2 JGAME1 JSPKR1 SP-OUT JLIN1 JLIN1 LINE-IN LINE-IN JTAD1 JTAD1 JMIC1 JMIC1 MIC-IN JAUDIO1 CHIP JCDIN1 CNR1 Motherboard Description Socket 478 JCFAN1...
  • Page 14: Quick Reference

    H. Front USB Header (JUSB2) I. Front Panel Connector (JPANEL1) T. ATX 12V Power Connector J. Clear CMOS Header (JCMOS1) K. Primary IDE Connector (IDE1) L. Floppy Disk Connector (FDD1) Motherboard Description 82845 DIMM1 DIMM2 M. Secondary IDE Connector (IDE2) N.
  • Page 15: Cpu Installation

    Match Pin A with the white dot/cut edge then insert the CPU. Press the lever down. Put the fan on the CPU by buckling it and then put the fan’s power-port into the JCFAN1, then the installation will be completed. Motherboard Description 1-10...
  • Page 16: Cpu Fan Header: Jcfan1

    Chapter 1 CPU Installation Layout CHIP 1.3.2 CPU Fan Header: JCFAN1 Pin No. 1.3.3 System Fan Header: JSFAN1 (Optional) Pin No. Motherboard Description Socket 478 JCFAN1 82845 JSFAN1 82801BA ROM1 Assignment Ground +12V Sense Assignment Ground +12V Sense 1-11...
  • Page 17: Ram Module Installation

    1.064 G 192 M 256 M 384 M 640 M 1.128 G 320 M 384 M 512 M 768 M 1.256 G Motherboard Description 1 DIMM 2 DMMs 64 M ---- 128 M ---- 256 M ---- 512 M ----...
  • Page 18 1024 M 1.512 G 1.064 G 1.128 G 1.256 G 1.512 G * The list shown above for DRAM configuration is only for reference. Motherboard Description 1 DIMM 2 DMMs 64 M 512 M 128 M 512 M 256 M...
  • Page 19: How To Install A Dimm Module

    90-degree angle, then push down vertically so that it will fit into the place. 3. The Mounting Holes and plastic tabs should fit over the edge and hold the DIMM memory modules in place. Motherboard Description 1-14...
  • Page 20: Slots

    Motherboard Description 1.5 Slots The slots in this motherboard are designed to hold expansion cards and connect them to the system bus. Expansion slots are a means of adding or enhancing the motherboard's features and capabilities. With these efficient facilities, you can increase the motherboard's capabilities by adding hardware that performs tasks that are not part of the basic system.
  • Page 21: Agp (Accelerated Graphics Port) Slot

    Your monitor will attach directly to that video card. This motherboard supports video cards for PCI slots, but it is also equipped with an Accelerated Graphics Port (AGP). An AGP card will take advantage of AGP technology for improved video efficiency and performance, especially with 3D graphics.
  • Page 22: Connectors, Headers & Jumpers

    Wake On LAN function and Front USB connection. Noticeably, a jumper has two or more pins covered by a plastic jumper cap, allowing you to select a different system options. Socket 478 82845 CHIP JWOL1 Motherboard Description JATXPWR2 JDIMMVOLT JAUXPWR1 JATXPWR1 IDE2 IDE1...
  • Page 23: Front Panel Connector: Jpanel1

    Speaker Connector An offboard speaker can be installed on the motherboard as a manufacturing option. It can be connected to the motherboard at the front panel connector. The speaker (onboard or offboard) provides error beep code information during the Power On Self-Test when the computer cannot use the video interface.
  • Page 24 Reset Button This connector can be attached to a momentary SPST switch. This switch is usually open, and when it is closed, it will cause the motherboard to reset and run the POST (Power On Self Test). Power LED Connector This connector can be attached to an LED on the front panel of a computer case.
  • Page 25: Atx 20-Pin Power Connector: Jatxpwr1

    1.6.2 ATX 20-pin Power Connector: JATXPWR1 This connector supports the power button on-board. Using the ATX power supply, function such as Soft Power Off is supported on this motherboard. This power connector supports instant power-on functionality, which means that the system will boot up instantly when the power connector is inserted on the board.
  • Page 26: Hard Disk Connectors: Ide1/Ide2

    Chapter 1 1.6.5 Hard Disk Connectors: IDE1/IDE2 The motherboard has a 32-bit Enhanced PCI IDE Controller that provides PIO Mode 0~4, Bus Master, and Ultra DMA / 33, Ultra DMA / 66,Ultra DMA / 100 functionality. It has two HDD connectors IDE1 (primary) and IDE2 (secondary).
  • Page 27: Clear Cmos Jumper: Jcmos1

    AC power on 1.6.9 Front USB Headers: JUSB2 Assignment USB1 Data(-) USB1 Data(+) Ground 1.6.10 DIMM Power Voltage Selection: JDIMMVOLT JUMP OFF Motherboard Description Assignment Normal Operation (default) Clear CMOS Data JCMOS1 Wait five (1-2) closed seconds Reset your desired password...
  • Page 28: Peripheral Port

    JCOM1 1.7.1 PS/2 Mouse / Keyboard Connector: JKBMS1 The motherboard provides a standard PS/2 mouse / Keyboard mini DIN connector for attaching a PS/2 mouse. You can plug a PS/2 mouse / Keyboard directly into this connector. The connector location and pin definition are shown below:...
  • Page 29: Usb & Lan Connector: Jrj45Usb1

    Chapter 1 1.7.2 USB & LAN Connector: JRJ45USB1 The motherboard provides an OHCI (Open Host Controller Interface) Universal Serial Bus Roots for attaching USB devices such as: keyboard, mouse and other USB devices. You can plug the USB devices directly into this connector.
  • Page 30: Serial And Parallel Interface Ports

    Chapter 1 Motherboard Description 1.7.3 Serial and Parallel Interface Ports This system is equipped with two serial ports and one parallel port. Both types of interface ports will be explained in this chapter. 1.7.3.1 The Serial Interface: JCOM1/ JCOM2 The serial interface port is sometimes referred to as an RS-232 port or an asynchronous communication port.
  • Page 31 Signal Name Data Carrier Detect Receive Data Transmit Data Data Terminal Ready Signal Ground Data Set Ready Request to Send Clear to Send Ring Indicator Motherboard Description DB9 PIN DB25 PIN 1-26...
  • Page 32: Parallel Interface Port: Jprnt1

    The parallel port on your system has a 25-pin, DB25 connector (see picture below). The pinout for the parallel port are shown in the table below. Motherboard Description Signal -Strobe...
  • Page 33: Game (Joystick/Midi) Port Connector: Jgame1

    Line In can be connected to the external CD player, Tape player or other audio devices for audio input. Mic In is used to connect a microphone, which allows you to input sounds and voices. Motherboard Description Game/Joystick/MIDI Speaker Out Line In...
  • Page 34: Audio Subsystem

    Chapter 1 Motherboard Description 1.7.6 Audio Subsystem Socket 478 JTAD1 82845 CHIP JAUDIO1 82801BA JCDIN1 ROM1 1-29...
  • Page 35: Cd-Rom Audio-In Header: Jcdin1

    1.7.6.2 Front Audio Header: JAUDIO1 Pin No. Assignment Mic In Mic Power RT Line Out Reserved LFT Line Out 1.7.6.3 Telephony Audio Header: JTAD1(Optional) Pin No. Motherboard Description Assignment Left Channel Input Ground Ground Right Channel Input Pin No. Assignment Ground Audio Power...
  • Page 36: Bios Setup

    Chapter 2 2. BIOS Setup Introduction This manual discussed Award™ Setup program built into the ROM BIOS. The Setup program allows users to modify the basic system configuration. This special information is then stored in battery-backed RAM so that it retains the Setup information when the power is turned off.
  • Page 37 Chapter 2 PCI Bus Support This AWARD BIOS also supports Version 2.1 of the Intel PCI (Peripheral Component Interconnect) local bus specification. DRAM Support DDR SDRAM (Double Data Rate Synchronous DRAM) are supported. Supported CPUs This AWARD BIOS supports the Intel Pentium Using Setup In general, you use the arrow keys to highlight items, press <Enter>...
  • Page 38: Main Menu

    Chapter 2 2.1 Main Menu Once you enter Award BIOS™ CMOS Setup Utility, the Main Menu will appear on the screen. The Main Menu allows you to select from several setup functions. Use the arrow keys to select among the items and press <Enter> to accept and enter the sub-menu.
  • Page 39 Chapter 2 Standard CMOS Features This submenu contains industry standard configurable options. Advanced BIOS Features This submenu allows you to configure enhanced features of the BIOS. Advanced Chipset Features This submenu allows you to configure special chipset features. Integrated Peripherals This submenu allows you to configure certain IDE hard drive options and Programmed Input/ Output features.
  • Page 40 Chapter 2 Set Supervisor Password Setting the supervisor password will prohibit everyone except the supervisor from making changes using the CMOS Setup Utility. You will be prompted with to enter a password. Set User Password If the Supervisor Password is not set, then the User Password will function in the same way as the Supervisor Password.
  • Page 41: Standard Cmos Features

    Chapter 2 BIOS Setup 2.2 Standard CMOS Features The items in Standard CMOS Setup Menu are divided into 10 categories. Each category includes no, one or more than one setup items. Use the arrow keys to highlight the item and then use the<PgUp> or <PgDn> keys to select the value you want in each item.
  • Page 42 Chapter 2 Main Menu Selections This table shows the selections that you can make on the Main Menu. Item Options Date mm : dd : yy Time hh : mm : ss IDE Primary Master Options are in its sub menu.
  • Page 43 Chapter 2 Item Options Halt On All Errors No Errors All, but Keyboard All, but Diskette All, but Disk/ Key Base Memory Extended Memory Total Memory BIOS Setup Description Select the situation in which you want the BIOS to stop the POST process and notify you.
  • Page 44: Advanced Bios Features

    Chapter 2 2.3 Advanced BIOS Features Figure 3. Advanced BIOS Setup Virus Warning This option allows you to choose the VIRUS Warning feature that is used to protect the IDE Hard Disk boot sector. If this function is enabled and an attempt is made to write to the boot sector, BIOS will display a warning message on the screen and sound an alarm beep.
  • Page 45 Chapter 2 CPU L1 & L2 Cache This option allows you to enable or disable the CPU L1 & L2 Cache which improve performance. The Choices: Enabled (default), Disabled. Quick Power On Self Test Enabling this option will cause an abridged version of the Power On Self-Test (POST) to execute after you power up the computer.
  • Page 46 Chapter 2 Typematic Rate Setting When a key is held down, the keystroke will repeat at a rate determined by the keyboard controller. When enabled, the typematic rate and typematic delay can be configured. Disabled (default) Enabled Typematic Rate (Chars/Sec) Sets the rate at which a keystroke is repeated when you hold the key down.
  • Page 47 Chapter 2 OS Select For DRAM > 64MB A choice other than Non-OS2 is only used for OS2 systems with memory exceeding 64MB. The Choices: Non-OS2 (default), OS2. Report No FDD For WIN 95w Whether report no FDD for Win 95 or not. The Choices: No (default), Yes.
  • Page 48: Advanced Chipset Features

    Chapter 2 BIOS Setup 2.4 Advanced Chipset Features This submenu allows you to configure the specific features of the chipset installed on your system. This chipset manage bus speeds and access to system memory resources, such as DRAM and external cache. It also coordinates communications with the PCI bus.
  • Page 49 Chapter 2 DRAM Timing Selectable The default is By SPD. CAS Latency Time When synchronous DRAM is installed, the number of clock cycles of CAS latency depends on the DRAM timing. The Choices: 1.5 (default), 2, 2.5, 3. Active to Precharge Delay This item controls the number of DRAM clocks to activate the precharge delay.
  • Page 50 Chapter 2 BIOS Setup System BIOS Cacheable Selecting Enabled allows you caching of the system BIOS ROM at F0000h~FFFFFh, resulting a better system performance. However, if any program writes to this memory area, a system error may result. The Choices: Disabled (default), Enabled. Video BIOS Cacheable Select Enabled allows caching of the video BIOS, resulting a better system performance.
  • Page 51: Integrated Peripherals

    Chapter 2 2.5 Integrated Peripherals Figure 5. Integrated Peripherals Onboard LAN Boot ROM This item allows you to enable or disable Onboard LAN Boot ROM. The Choices: Enabled (default), Disabled. Onboard PCI LAN This item allows you to enable or disable Onboard PCI LAN. The Choices: Enabled (default), Disabled.
  • Page 52 Chapter 2 On-Chip IDE Control The chipset contains a PCI IDE interface with support for two IDE channels. Select “Enabled” to activate the first and / or second IDE interface. If you install a primary and / or secondary add-in IDE interface, select “Disabled” to deactivate an interface.
  • Page 53 Chapter 2 USB Controller Select Enabled if your system contains a Universal Serial Bus (USB) controller and you have USB peripherals. The Choices: Enabled (default), Disabled. USB Keyboard Support The default value is Disabled. Enabled Disabled (default) AC97 Audio/ Modem This item allows you to decide to enable/ disable to support AC97 Audio/Modem.
  • Page 54 Chapter 2 RxD , TxD Active The item allows you to determine which Infrared (IR) function of onboard I/O chip. The Choices: Hi/ Lo (default), Hi/ Hi, Lo/ Hi, Lo/ Lo. IR Transmission Delay This item allows you to enable/ disable IR transmission delay. The Choices: Enabled (default), Disabled.
  • Page 55 Chapter 2 EPP Mode Select Select EPP port type 1.7 or 1.9. The Choices: EPP1.7 (default), EPP1.9. ECP Mode Use DMA Select a DMA Channel for the port. The Choices: 3 (default), 1. Game Port Address Game Port I/O Address. The Choices: 201 (default), 209, Disabled.
  • Page 56: Power Management Setup

    Chapter 2 2.6 Power Management Setup The Power Management Setup Menu allows you to configure your system to utilize energy conservation and power up/power down features. Figure 6. Power Management Setup ACPI function This item displays the status of the Advanced Configuration and Power Management (ACPI).
  • Page 57 Chapter 2 ACPI Suspend Type The item allows you to select the suspend type under the ACPI operating system. The Choices: S1 (POS) (default) S3 (STR) S1 & S3 Power Management This category allows you to select the type (or degree) of power saving and is directly related to the following modes: 1.
  • Page 58 Chapter 2 Video Off Method This option determines the manner in which the monitor is goes blank. V/H SYNC+Blank This selection will cause the system to turn off the vertical and horizontal synchronization ports and write blanks to the video buffer. Blank Screen This option only writes blanks to the video buffer.
  • Page 59 (5VSB), and the Power Supply (3.3V). While AC is not supplying power, the motherboard uses the motherboard battery (3V). If AC power is supplied and the Power Supply is not turned on, 5VSB from the Power Supply is used. When the Power Supply is eventually turned on 3.3V from the Power Supply will be used.
  • Page 60 Chapter 2 Power On by Ring An input signal on the serial Ring Indicator (RI) line (in other words, an incoming call on the modem) awakens the system from a soft off state. The Choices: Disabled (default), Enabled. WakeUp On LAN To use this function, you need a LAN add-on card which support power on function.
  • Page 61: Pnp/Pci Configurations

    Chapter 2 BIOS Setup 2.7 PnP/PCI Configurations This section describes configuring the PCI bus system. PCI, or Personal Computer Interconnect, is a system which allows I/O devices to operate at speeds nearing the speed of the CPU itself uses when communicating with its own special components. This section covers some very technical items and it is strongly recommended that only experienced users should make any changes to the default settings.
  • Page 62 Chapter 2 Reset Configuration Data The system BIOS supports the PnP feature which requires the system to record which resources are assigned and protects resources from conflict. peripheral device has a node, which is called ESCD. This node records which resources are assigned to it.
  • Page 63 Chapter 2 PCI / VGA Palette Snoop Choose Disabled or Enabled. compatible take the output from a VGA controller and map it to their display as a way to provide boot information and VGA compatibility. However, the color information coming from the VGA controller is drawn from the palette table inside the VGA controller to generate the proper colors, and the graphic controller needs to know what is in the palette of the VGA controller.
  • Page 64: Pc Health Status

    Chapter 2 2.8 PC Health Status Figure 8. PC Health Status CPU Warning Temperature The item will prevent CPU from overheating. Choices: C/133 F, 60 C/140 Current CPU1 Temperature Show you the current CPU1 temperature. Current SYSFAN Speed This field displays the current speed SYSTEM fan. BIOS Setup Disabled (default),...
  • Page 65 Chapter 2 Current CPUFAN Speed This field displays the current CPUFAN speed. CPU Vcore/AGP Voltage/+3.3V/+-5V/+-12V/VBAT(V)/5VSB(V) Detect the system’s voltage status automatically. Shutdown Temperature This item allows you to set up the CPU shutdown Temperature. This item only effective under Windows 98 ACPI mode. Choices: Show H/W Monitor in POST If you computer contain a monitoring system, it will show PC health status during...
  • Page 66: Frequency Control

    Chapter 2 2.9 Frequency Control Figure 9. Frequency Control CPU Clock Ratio This item allows you to select the CPU Ratio. Auto Detect DIMM/PCI Clk This item allows you to enable / disable auto Detect DIMM/PCI Clock. The Choices: Enabled (default), Disabled. Spread Spectrum This item allows you to enable / disable spectrum for all clock.
  • Page 67 Chapter 2 Clock by Slight Adjust This item allows you to adjust CPU frequency when “Slight Adjust” enable. The Choices: Disabled (default), Enabled. CPU Clock This item allows you to select CPU Clock . If unfortunately, the system’s frequency that you are selected is not functioning, there are two methods of booting-up the system.
  • Page 68: Trouble Shooting

    Memory DIMM is Turn off computer. Take partially dislodged from cover off system unit. the slot on the Check the DIMM to motherboard. ensure it is securely seated in the slot. Trouble Shooting PROBLEM SOLUTION Make sure power cable is securely plugged in.
  • Page 69 Chapter 3 System does not boot from hard disk drive, can be booted from CD-ROM drive. PROBABLE CAUSE DIAGNOSIS Connector between hard When attempting to run drive and system board the FDISK utility you get a unplugged. message, INVALID DRIVE SPECIFICATION. Damaged hard disk or Format hard disk;...
  • Page 70 Chapter 3 Error message reading “SECTOR NOT FOUND” or other error messages not allowing certain data to be retrieved. PROBABLE CAUSE DIAGNOSIS A number of causes Use a file by file backup could be behind this. instead of an image backup to backup the hard disk.
  • Page 71 Chapter 3 No screen. PROBABLE CAUSE DIAGNOSIS Memory problem. Computer virus. Screen goes blank periodically. PROBABLE CAUSE DIAGNOSIS Screen saver is enabled. Keyboard failure. PROBABLE CAUSE DIAGNOSIS Keyboard is disconnected. Trouble Shooting PROBLEM SOLUTION Reboot computer. Reinstall memory, make sure that all memory modules are installed in correct sockets.
  • Page 72 Chapter 3 No color on screen. PROBABLE CAUSE DIAGNOSIS Faulty Monitor. CMOS incorrectly set C: drive failure. PROBABLE CAUSE DIAGNOSIS Hard drive cable not connected properly. Cannot boot system after installing second hard drive. PROBABLE CAUSE DIAGNOSIS Master/slave jumpers not set correctly. Hard drives not compatible / different manufacturers.
  • Page 73 Chapter 3 Missing operating system on hard drive. PROBABLE CAUSE DIAGNOSIS CMOS setup has been changed. Certain keys do not function. PROBABLE CAUSE DIAGNOSIS Keys jammed or defective. Trouble Shooting PROBLEM SOLUTION Run setup and select correct drive type. PROBLEM SOLUTION Replace keyboard.
  • Page 74 01/10/2002 MADE IN TAIWAN R.O.C.

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