EN
Problem
Cause
• Heating error.
• Motor error.
• Dry temperature sensor-error
• Water level sensor error.
or
• Abnormal communication error.
• Dry heating element-error
• Dry motor-error
• Drying water level is too high.
• Unbalanced load error.
• Water overfl owed abnormally
• Drainage error. Water is not fully
drained within 1 minutes.(i-Refresh
programme
9.3 Troubleshooting without display code
Problem
Appliance fails to op-
erate.
Appliance will not be
fi lled with water.
Appliance is draining
while being fi lled.
Drainage failure.
Cause
• Programme is not yet started.
• Door is not properly closed.
• Machine has not been switched on.
• Power failure.
• Child lock is activated.
• No water.
• Inlet hose is kinked.
• Inlet hose fi lter is blocked.
• Water pressure is less than 0.03 MPa.
• Door is not properly closed.
• Water supply failure.
• Height of drain hose is below 80 cm.
• Drain hose end could reach into
water.
• Drain hose is blocked.
• Pump fi lter is blocked.
• Drain hose end is higher than 100 cm
above fl oor level.
9-Troubleshooting
Solution
• Contact the After sales service.
• Contact the After sales service.
• Contact the After sales service
• Contact the After sales service.
• Contact the After sales service.
• Contact the After sales service
• Contact the After sales service
• Contact the After sales service
• Check and balance laundry load in the drum.
Reduce the load.
• Contact the After sales service
• Clean pump filter.
• Check drain hose installation.
Solution
• Check programme and start it.
• Close the door properly.
• Switch the machine on.
• Check power supply.
• Deactivate child lock.
• Check water tap.
• Check inlet hose.
• Unblock inlet hose fi lter.
• Check water pressure.
• Close the door properly.
• Ensure the water supply.
• Make sure that drain hose is
properly installed.
• Make sure the drain hose is not
in water.
• Unblock drain hose.
• Clean pump fi lter.
• Make sure that drain hose is
properly installed.
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