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K-Cup® Pod Holder
To remove the K-Cup® pod holder from
the coffee maker, lift the handle and
STRONG
grasp the top of the K-Cup® pod holder
with one hand while pushing up on
the bottom of the K-Cup® pod holder
from underneath with the other until
it releases. After cleaning, align the
K-Cup® pod holder with the opening
using the two front ribs as a guide
and snap into place from the top.
CAUTION: There are sharp needles that puncture the K-Cup® pod above the K-Cup® pod holder and in the
bottom of the K-Cup® pod holder. To avoid risk of injury, do not put your fingers in the K-Cup® pod holder.
NOTE: Always remove and dispose of the used K-Cup® pod after brewing.
Funnel
Washing the funnel ensures a fresh
beverage experience. The funnel
should be washed regularly and can
be removed from the K-Cup® pod
holder by pulling on it until it pops off.
To replace it, orient the snaps to the
indent and just snap it back onto the
K-Cup® pod holder.
Descaling Your Coffee Maker
You should descale your coffee maker every 3 months, or
when the descale notification turns on. Properly follow the
descaling procedure.
Depending on the mineral content of your water, calcium
deposits or scale may build up in your coffee maker. Scale
is non-toxic but if left unattended can hinder coffee maker
performance. Regularly descaling your coffee maker every
3 months helps maintain the heating element, and other
internal parts that come in contact with water. Calcium
deposits may build up faster, making it necessary to descale
more often.
Descaling Procedure
Before you begin, you will need a large ceramic mug, fresh
water, Keurig® Descaling Solution, and access to a sink.
Do not use a paper cup. Ensure that there is no beverage
pod in the K-Cup® pod holder. Please allow approximately
15-20 minutes for the descaling procedure.
STEP 1: Prepare the Coffee Maker
Pour the entire bottle of Keurig® Descaling Solution
into an empty water reservoir. Then, fill the empty
bottle with water and pour into the water reservoir.
Do not insert a K-Cup® pod. Place a large mug on
the drip tray.
Exit Needle
Remove the pod holder assembly
and detach the funnel. Locate the
exit needle on the inside bottom
of the K-Cup® pod holder. Insert a
straightened paper clip into the exit
needle to loosen any coffee grounds.
Entrance Needles
Lift the coffee maker handle and
locate the entrance needles on the
underside of the lid. To clean the
holes in the needles, hold the coffee
maker handle in the upward position
and with your other hand, carefully
insert a straightened paper clip into
all the holes. Gently move it around
to loosen any coffee grounds. Lower
the handle completely and run a
cleansing brew two times. Do not
insert a K-Cup® pod.
TIP: Refer to keurig.ca/support_1 for video instructions on cleaning
the entrance/exit needles.
STEP 2: Descale the Coffee Maker
To activate Descale Mode, begin with the coffee maker
plugged in and powered off, then press and hold the 8oz and
12oz buttons together for 3 seconds. When flashing, press
the BREW button to start the descaling process. Once the
brew is complete, pour the hot liquid into the sink. Repeat
this step until the ADD WATER light illuminates.
STEP 3: Fresh Water Rinse
Empty and rinse the water reservoir and refill to the MAX fill
line with fresh water. When flashing, press the BREW button
to start the rinsing process. Once the brew is complete,
pour the hot liquid into the sink. Repeat this step until the
DESCALE notification turns off. The coffee maker has now
exited Descale Mode and will be ready for use!
NOTE: The cleaning action of Keurig® Descaling Solution may result in a "foam" dispensed from the coffee
maker. This is natural, as the solution is reacting with the scale inside. For a coffee maker that is heavily scaled,
the coffee maker may not fill properly after the descaler is added. If this occurs, you may see only a small or no
output dispensed, followed by the sound of air blowing out. If this occurs:
• Turn off and unplug the coffee maker.
• If there is Keurig® Descaling Solution in the water reservoir, discard the contents, rinse the water reservoir
thoroughly and refill with water.
• Plug the coffee maker back in, power on, and repeat the Step 3 Fresh Water Rinse cycle. The coffee maker
should begin to function normally as the solution is rinsed out and the scale is removed. If problem persists,
allow coffee maker to sit unplugged for at least 30 minutes before continuing with the rinse.
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