Troubleshooting; Frequently Asked Questions (Faq) - BenQ PD Series User Manual

Troubleshooting

Frequently asked questions (FAQ)

The image is blurred.
Download
Resolution file
"
Adjusting the Screen Resolution
make adjustments based on these instructions.
Does the blurring only occur at resolutions lower than the native (maximum) resolution?
Download
Resolution file
"
Adjusting the Screen Resolution
Pixel errors can be seen.
One of several pixels is permanently black, one or more pixels are permanently white, one or
more pixels are permanently red, green, blue or another color.
• Clean the LCD screen.
• Cycle power on-off.
• These are pixels that are permanently on or off and is a natural defect that occurs in LCD
technology.
The image has a faulty coloration.
It has a yellow, blue or pink appearance.
Go to
Picture
factory defaults.
If the image is still not correct and the OSD also has faulty coloration, this means one of the
three primary colors is missing in the signal input. Now check the signal cable connectors. If
any pin is bent or broken off, please contact your dealer to get necessary support.
44 Troubleshooting
from the website (see
from the website (see
and , and then choose
Reset Color
Product support on page
". And then select the correct resolution, refresh rate and
Product support on page
". Select the native resolution.
to reset the color settings to the
YES
3). Refer to
3). Refer to