Warranty - Behringer DIGITAL PRO MIXER DDM4000 User Manual

11.

Warranty

§ 1 Other warranty rights and national law
1. This warranty does not exclude or limit the buyer's statutory rights
provided by national law, in particular, any such rights against the
seller that arise from a legally effective purchase contract.
2. The warranty regulations mentioned herein are applicable unless
they constitute an infringement of national warranty law.
§ 2 Online registration
Please do remember to register your new BEHRINGER equipment right
after your purchase by visiting http://www.behringer.com and kindly
read the terms and conditions of our warranty carefully.
Registering your purchase and equipment with us helps us process
your repair claims quicker and more efficiently.
Thank you for your cooperation!
§ 3 Warranty
1. BEHRINGER (BEHRINGER International GmbH including all BEH-
RINGER subsidiaries, except BEHRINGER Japan) warrants the
mechanical and electronic components of this product to be free of
defects in material and workmanship for a period of one (1) year*
from the original date of purchase, in accordance with the warranty
regulations described below. If the product shows any defects within
the specified warranty period that are not excluded from this warran-
ty as described under § 5, BEHRINGER shall, at its discretion, either
replace the product by providing a new or reconditioned product or
repair the product using suitable new or reconditioned parts. In the
case that other parts are used which constitute an improvement,
BEHRINGER may, at its discretion, charge the customer for the
additional cost of these parts. In case BEHRINGER decides to
replace the product, this warranty shall apply to the replacement
product for the remaining initial warranty period, i.e one year* from
the date of purchase of the initial product.
2. If the warranty claim proves to be justified, the product will be
returned to the user freight prepaid.
3. Warranty claims other than those indicated above are expressly
excluded.
§ 4 Return authorization number
1. To obtain warranty service, the buyer (or his authorized dealer) must
call BEHRINGER during normal business hours BEFORE returning
the product. All inquiries must be accompanied by a description
of the problem. The buyer or his authorized dealer will receive a
return authorization number.
2. Subsequently, the product must be returned in its original shipping
carton, together with the return authorization number. The return
shipment address will be indicated by BEHRINGER.
3. Shipments without freight prepaid will not be accepted.
§ 5 Warranty regulations
1. Warranty services will be furnished only if the product is accompa-
nied by a copy of the original retail dealer's invoice. Any product
deemed eligible for repair or replacement under the terms of this
warranty will be repaired or replaced.
2. If the product needs to be modified or adapted in order to comply
with applicable technical or safety standards on a national or local
level, in any country which is not the country for which the product
was originally developed and manufactured, this modification/adap-
tation shall not be considered a defect in materials or workmanship.
The warranty does not cover any such modification/adaptation,
irrespective of whether it was carried out properly or not. Under the
terms of this warranty, BEHRINGER shall not be held responsible
for any cost resulting from such a modification/adaptation.
3. Free inspections and maintenance/repair work are expressly
Technical specifications and appearance are subject to change without notice. The information contained herein is correct at the time of printing. All trademarks (except BEH-
RINGER, the BEHRINGER logo, JUST LISTEN and DIGITAL PRO MIXER) mentioned belong to their respective owners and are not affiliated with BEHRINGER. BEHRINGER
accepts no liability for any loss which may be suffered by any person who relies either wholly or in part upon any description, photograph or statement contained herein. Colors
and specifications may vary slightly from product. Products are sold through our authorized dealers only. Distributors and dealers are not agents of BEHRINGER and have abso-
lutely no authority to bind BEHRINGER by any express or implied undertaking or representation. No part of this manual may be reproduced or transmitted in any form or by any
means, electronic or mechanical, including photocopying and recording of any kind, for any purpose, without the express written permission of BEHRINGER International GmbH.
Mac is a trademark of Apple Computer, Inc., registered in the U.S. and other countries. Windows is a registered trademark of Microsoft Corporation in the United States and other
countries. ALL RIGHTS RESERVED.
BEHRINGER International GmbH, Hanns-Martin-Schleyer-Str. 36-38, 47877 Willich-Muenchheide II, Germany.
DIGITAL PRO MIXER DDM4000
excluded from this warranty, in particular, if caused by improper
handling of the product by the user. This also applies to defects
caused by normal wear and tear, in particular, of faders, crossfa-
ders, potentiometers, keys/buttons, tubes, guitar strings, illuminants
and similar parts.
4. Damage/defects caused by the following conditions are not covered
by this warranty:
improper handling, neglect or failure to operate the unit in
=
compliance with the instructions given in BEHRINGER user
or service manuals.
= connection or operation of the unit in any way that does not
comply with the technical or safety regulations applicable in
the country where the product is used.
damage/defects caused by force majeure or any other condition
=
that is beyond the control of BEHRINGER.
5. Any repair or opening of the unit carried out by unauthorized per-
sonnel (user included) will void the warranty.
6. If an inspection of the product by BEHRINGER shows that the
defect in question is not covered by the warranty, the inspection
costs are payable by the customer.
7. Products which do not meet the terms of this warranty will be re-
paired exclusively at the buyer's expense. BEHRINGER will inform
the buyer of any such circumstance. If the buyer fails to submit a
written repair order within 6 weeks after notification, BEHRINGER
will return the unit. Costs for freight and packing will be invoiced
separately C.O.D. When the buyer has sent in a written repair order
such costs will also be invoiced separately.
This warranty is extended exclusively to the original buyer (customer of
retail dealer) and is not transferable to anyone who may subsequently
purchase this product.
No other person (retail dealer, etc.) shall be entitled to give any warranty
promise on behalf of BEHRINGER.
Failure of BEHRINGER to provide proper warranty service shall not
entitle the buyer to claim (consequential) damages.
In no event shall the liability of BEHRINGER exceed the invoiced
value of the product.
* Customers in the European Union please contact BEHRINGER Germany Support
for further details.
(c) 2007 BEHRINGER International GmbH.
Tel. +49 2154 9206 0, Fax +49 2154 9206 4903
Warranty
§ 6 Warranty transferability
§ 7 Claim for damages
27