Ingenico iSC Touch 250 Manual
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Ingenico iSC Touch 250 Manual

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One Blue Hill Plaza, 16
Floor, PO Box 1546
Pearl River, NY 10965
1-800-PC-AMERICA, 1-800-722-6374
(Voice) 845-920-0800 (Fax) 845-920-0880
Ingenico iSC Touch 250 with Chase
Paymentech through Datacap
This document provides step-by-step instructions on installing the Ingenico iSC Touch 250, configuring
settings, and processing transactions in CRE/RPE using Chase Paymentech Payments through DataCap.
Note:
You must have a Deployment ID for the computer acting as the NetEpay server created prior to
attempting this installation. You must also have a License for each station that is processing
transactions through the NetEpay server. If you do not have them, please contact your reseller or
processor for information on how to obtain them.

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Summary of Contents for Ingenico iSC Touch 250

  • Page 1 (Voice) 845-920-0800 (Fax) 845-920-0880 Ingenico iSC Touch 250 with Chase Paymentech through Datacap This document provides step-by-step instructions on installing the Ingenico iSC Touch 250, configuring settings, and processing transactions in CRE/RPE using Chase Paymentech Payments through DataCap. Note: You must have a Deployment ID for the computer acting as the NetEpay server created prior to attempting this installation.
  • Page 2 NSTALLING THE DRIVER ONFIGURING THE PORT SETTINGS INSTALLING DSIEMVUS CONTROL (REQUIRED ON EACH PC USING A ISC TOUCH 250) INSTALLING DSIPDCX CONTROL (REQUIRED ON EACH PC USING AN ISC TOUCH 250) INSTALLING NETEPAY (REQUIRED ON PC THAT WILL ACT AS DATACAP SERVER ONLY) CONFIGURING CRE/RPE (REQUIRED ON EACH PC THAT WILL PROCESS CARD PAYMENTS) CONFIGURING CASH BACK WITH A DEBIT CARD &...
  • Page 3 It is recommended to install the NETePay Software on a back office computer that can act as a server.  The ISC TOUCH 250 driver, dsiPDCX software, and dsiEMVUS software needs to be installed on each station that will process card payments. ...
  • Page 4 Installing & Configuring the Ingenico Device Driver Installing the driver The driver for the USB cable can be downloaded from: http://download2.pcamerica.com/drivers/8/Manufacturer/Ingenico/IngenicoUSBDrivers_2.60_setup.zip 1. Download the zipped file and extract it. Right click on the file and select Run as Administrator. 2. Select Next.
  • Page 5 4. Select Force COM Port Feature to enable it. 5. In the first box under Select by Connection Order, enter the COM port the pinpad will be using (i.e. 15) , then select Next. 6. Place a check in Uninstall Microsoft Usbser drivers(s), Select Next.
  • Page 6 8. Select Finish. Configuring the port settings Even when the USB Serial cable is used, the computer thinks the iSC250 is connected to a COM port. To find out which COM port the computer has assigned to the iSC250, follow these steps. 1.
  • Page 7 5. Select Advanced… 6. Make sure the COM port number selected matches the port that was entered during the driver installation (i.e. 15). 7. Click OK.
  • Page 8 Installing dsiEMVUS control (required on each PC using a iSC Touch 250) Download the latest dsiEMVUS control software for Chase Paymentech from the following link: http://www.datacapepay.com/epay50/2752/ 1. Under dsiEMVUS 1.##, click on Download. 2. Right-click on the dsiEMVUS-100- Install201*****-W8.exe file and click on Run as administrator.
  • Page 9 4. Accept the agreement and click Next. 5. Enter a User Name and Organization then click Next. 6. Click on Install.
  • Page 10 7. Click on Finish. 8. Click on Yes when prompted to restart.
  • Page 11 Installing dsiPDCX control (required on each PC using an iSC Touch 250) Download the latest dsiPDCX control software from the following link: http://www.datacapepay.com/epay50/2752/ 1. Under dsiPDCX 1.4*, click on Download. 2. Right-click on the dsiPDCX-14*- Install201*****-W8.exe file and click on Run as administrator.
  • Page 12 4. Accept the agreement and click Next. 5. Enter a User Name and Organization then click Next. 6. Click Install.
  • Page 13 7. Click Finish. 8. Click on Yes when prompted to restart.
  • Page 14 Installing NETePay (required on PC that will act as DataCap server only) If the Computer that is running NetEpay is turned off or NetEpay is running on that computer, all other stations will not be able to process Credit Cards. Download the latest NETePay software from the following link: http://www.datacapepay.com/epay50/2752/ 1.
  • Page 15 4. Click Next. 5. Accept the agreement and click Next. 6. Enter a User Name and Organization then click Next.
  • Page 16 7. Click Install. 8. Click Finish. 9. Click on Yes when prompted to restart.
  • Page 17 10. In Programs and Features you should now see an entry for the NETePay PaymentTech host installation. 11. Locate DSINetConnectIP_Host.exe. It can typically be found at the following path on your computer after the NETePay installation: C:\Program Files (x86)\Datacap Systems\NETePay Right-click on the file DSINetConnectIP_Host.exe and select Run as...
  • Page 18 13. If NETePay is successful in obtaining a serial number but is unable to locate merchant parameters for the assigned serial number, you will see the dialog box on the left. The dialog contains the 10- digit serial number that was automatically assigned to NETePay.
  • Page 19 16. You will see the Setup Merchant Parameters screen. Click Load New Parameters. 17. Click Yes to Attempt Activation. 18. Click I Have My Deployment ID.
  • Page 20 19. In the dialog box that displays, enter the Deployment ID you received, then click OK. 20. Click Yes, This is the Correct Merchant. If the information is not correct, click Cancel and retry entry from the beginning of Step 21.
  • Page 21 5. Select Chase Paymentech from the Processing Company dropdown 6. Enter the IP address of the PC acting as the NETePay server 7. Select Ingenico iSCT250 from the Pinpad dropdown. 8. Enter the # of the COM port configured in the Device Manager 9.
  • Page 22 Configuring cash back with a debit card & EBT Cash sale 1. Go to Options/Manager > Setup > Setup Screen. 2. Go to Payment Processing > Other Options; in the Max Debit Cashback field, any amount greater than 0 to enable the cashback feature for debit and EBT sales.
  • Page 23 Ringing up an EMV credit card sale using the chip reader 1. Ring up a sale and proceed to the Amount Tendered (Pay) screen. Select Credit/Debit. 2. The Amount Tendered screen will gray out and go away after the transaction is completed. Note: You cannot cancel a card payment from within CRE at this point.
  • Page 24 4. The pinpad will prompt you to insert the card 5. Insert the card into the PINpad and wait for the sale to process 6. Remove the card when the PINpad beeps and prompts you to remove the card.
  • Page 25 7. When prompted sign the PINpad and select OK. 8. Wait for the sale to finish processing 9. The pinpad will display Authorized and return to the Welcome screen when the sale is finished.
  • Page 26 10. A receipt will print with a copy of the captured signature.
  • Page 27 Performing a Swiped Credit Card Sale 1. Ring up a sale and proceed to the Amount Tendered (Pay) screen. Select Credit/Debit. 2. The Amount Tendered screen will gray out and go away after the transaction is completed. Note: You cannot cancel a card payment from within CRE at this point.
  • Page 28 4. The pinpad will prompt you to insert the card 5. Select NO when prompted if the card is a Debit card with a PIN. 6. Sign the PINpad to authorize the transaction.
  • Page 29 7. Wait for the sale to finish processing 8. The pinpad will display Authorized and return to the Welcome screen when the sale is finished. 9. A receipt will print with a signature line.
  • Page 30 Performing a Manual Entry Credit Card Sale 1. Ring up a sale and proceed to the Amount Tendered (Pay) screen. Select Credit/Debit. 2. The Amount Tendered screen will gray out and go away after the transaction is completed. Note: You cannot cancel a card payment from within CRE at this point.
  • Page 31 4. When prompted to swipe the card, select the RED cancel key. 5. Enter the credit card number on the PINpad and press ENTER NOTE: You can use the yellow cancel key as a backspace key to fix any mistakes made in the entered card number. 6.
  • Page 32 7. Enter the CCV code on the back of the card 8. Enter the Zip code of the owner of the card 9. Select Yes if the card is a chip card or NO if it is not a chip card.
  • Page 33 10. Sign the PINpad to authorize the transaction. 11. Wait for the sale to finish processing 12. The pinpad will display Authorized and return to the Welcome screen when the sale is finished.
  • Page 34 13. A receipt will print with a signature line for the customer and the entry type of the sale.
  • Page 35 Performing a debit sale with cashback 1. Ring up a sale and proceed to the Amount Tendered (Pay) screen. Select Credit/Debit. 2. The Amount Tendered screen will gray out and go away after the transaction is completed. Note: You cannot cancel a card payment from within CRE at this point.
  • Page 36 5. On the PINpad select the OK button to confirm that it is a debit card sale. 6. Swipe the card when prompted by the PINpad. 7. Confirm the final amount with cashback...
  • Page 37 Performing a batch settlement 1. Go to Options/Manager > Administrative > Credit Card Settlement. 2. Click Settle. 3. Click OK once the settlement has successfully completed. Note: The settlement can be done on any station and only needs to be done once for the whole store/restaurant.

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