15 1 Year Limited Warranty - AT&T alcatel AXEL 50004R User Manual

15 1 YEAR LIMITED WARRANTY .....
TCT Mobile Inc., offers a 1 year limited warranty on all TCL,
Alcatel, Alcatel One-Touch, BlackBerry devices that are found
to be defective in materials or workmanship upon submission
of the following items:
1. Proof of purchase – consisting of original invoice or sales slip
indicating the date of purchase, dealer's name, model and
serial number of the product.
General Terms and Conditions
This warranty is confined to the first purchaser of the product
only and is not applicable to cases other than defects in
material, design and workmanship.
Items and Conditions Not Covered:
• Damages resulting from normal wear and tear and/or the
need for regular maintenance shall not constitute a defect
under the terms of this warranty.
• Abuse or misuses, including but not solely limited to
the failure to use this product for its normal purposes
or in accordance with TCT's instructions on usage and
maintenance.
• Defects resulting from usage of the product in conjunction
with accessories that are not approved by TCT for use with
this product.
• TCT will not be responsible for any repairs caused by third
party component parts, or service that is found to be the
cause for the defect or damage of the product.
• TCT will not be responsible for failure to use the battery in
accordance with the specific instructions of core outlined in
the product user manual. For example, do not attempt to
open sealed devices, such as batteries. Opening of sealed
devices may result in bodily injury and/or property damage.
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• Accidents, Acts of God, lightning, water, fire, public
disturbances, improper ventilation, voltage fluctuations or
any cause beyond the control of TCT.
• This warranty does not affect the consumers' statutory
rights nor the consumers' rights against the dealer related
to their purchase/ sales agreement.
TCT's 1 Year Limited Warranty will abide by the following
options regarding claims:
1. Repair the TCT product using new or previously used parts
that are equivalent to new in performance and reliability.
2. Replace the TCT product with the same model (or with
customer consent a product that has similar functionality)
formed from new and/or previously used parts that are
equivalent to new in performance and reliability.
a. When a TCT product or part is replaced or provided, any
replacement item becomes the customer's property and
the replaced or refunded item becomes TCT's property.
b. TCT will not provide any data transfer service. This is
the customer's responsibility. TCT shall not be liable for
the loss of any saved/stored data in products that are
either repaired or replaced. Customer should maintain a
separate backup copy of the contents of the device's data.
3. All refund requests shall be submitted to the retailer where
the device(s) were originally purchased and shall subject
to the retailer's refund policies. Customers may obtain the
retailers return policies at the links provided below:
a. U.S. https://us.alcatelmobile.com/return-policy/
b. Canada https://ca.alcatelmobile.com/return-policy/
4. Repair or Replacement of any TCT product under the terms
of this warranty does not provide right to extension or
renewal of the warranty period.
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