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13. Warranty and Support
13.1 Warranty conditions
Key
Product: The Geosat 5 car navigator, contained in the packaging
Conformity: Conformity to the technical, aesthetic and functional features described for the
product
Purchaser: Private person purchasing the product from the vendor
Producer: AvMap S.r.l.
This warranty is valid throughout the European Community. The conditions of guarantee secure
the Purchaser in conformity with the 1st Article 1 Dlgs. 2 February, n. 24 without prejudice of
the rights deriving to the Purchaser in pursuance of the national laws.
The Purchaser can exercise warranty rights up to 24 months from the date of delivery of the
product. The date of delivery is taken as the one printed on tax documents (receipt, invoice or
other equivalent) issued by the seller to the Purchaser at the point of sale.
If the product displays a possible Conformity Defect, it must be returned to the Support Centre
within two months since the finding, otherwise the Purchaser will lose the warranty right.
When the Purchaser verifies a Conformity Defect he/she must send the product to the Support
Centre, together with the tax document and the warranty.
The Purchaser's rights under this warranty, are forfeited in the following cases:
• If the Support Centre identifies previous unauthorised repair attempts have been made, and/or
that unofficial replacement components have been used.
• Conformity Defect caused by the misuse of the product or inadequate installation and/or failure
to comply with the instructions contained in the User Manual, or contrary to the technical or
security regulations in force in the Country in which the Product had been used when the
possible Conformity Defect occurred.
• Conformity Defects caused by revisions or alterations that have not been authorised by the
Producer, that is negligence, misuse, deterioration due to the exposure of the Product to sunlight,
humidity, heat source or temperature that do not conform with the recommendations in the User
Manual.
• Damages caused directly or indirectly to the Product by the Purchaser during carrying, or due to
its exposure to:
- Lightning or other atmospheric phenomena
- Excess voltage
- inadequate or irregular electrical supply, and generally due to any operations or interventions
carried out on the Product by the Purchaser or by a third party contrary to the correct use of the
Product.
The Purchaser's rights under this warranty also regard the aesthetical and/or missing components,
power supply cables, but excluding normal wear and tear or inadequate and/or inappropriate employ
of the mentioned parts above.
The conditions of this Warranty can only be changed, modified or extended in writing by the
Producer.
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