Troubleshooting; Expected Service Life - Apex Digital DOMUS 2+ User Manual

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8. Troubleshooting

English
If your questions can't be answered with above information, please contact your local
agent directly. They might require a technician to take care of the problem.
Power is not ON
Low pressure indicator is
ON
Patient is bottoming out
Mattress form is loose
No air produced from some
air outlets of the air tube
connector

9. EXPECTED SERVICE LIFE:

The products are intended to offer safe and reliable operation when use or installed according to
the instructions provided by Apex Medical. Apex Medical recommends that the system be
inspected and serviced by authorized technicians if there are any signs of wear or concerns with
device function and indication on products. Otherwise, service and inspection of the devices
generally should not be required.
Problem
‧Check if the plug is connected to mains.
‧Check if there is any blown fuse.
‧Check if the connection between quick connector to
‧Check if all tubing connections along mattress are
‧Check if the CPR valve is sealed.
‧Check if there are any air leakage on air cells.
‧Pressure setting might be inadequate for the patient,
‧Check if all the snap buttons or straps of mattress are
‧Check if the mattress is fixed to the bed frame by
‧This is normal since there is alternating mode. Air
pump unit is tightly secured.
secured.
adjust pressure to higher level and wait for a few
minutes.
all securely fastened.
straps.
outlets take turns to produce air during their cycle
time.
11
Solution