Troubleshooting; General - Sony SA-Z1 Operating Instructions Manual

Troubleshooting

If your speakers are not working properly, first do these inspections before you consider
requesting repair. Should any problem persist, consult your nearest Sony dealer.

General

The power does not turn on.
• Plug in the supplied AC power cords (mains leads) firmly when you are plugging it into the
speaker's AC IN jack.
Even when the power is turned on, the power indicator continues to
flash and there is no sound.
• The speakers are malfunctioning. Unplug the AC power cords (mains leads) and consult your
nearest Sony dealer.
Operations cannot be done with the remote control.
• Point the remote control at the speaker's remote control sensor (page 10).
• Remove any obstacles between the remote control and the speakers.
• Replace the batteries in the remote control with new ones (page 7).
The DSEE HX indicator does not light even though the DSEE HX
function is on.
• The DSEE HX function does not work depending on the input signal. If the input signal is not
supported, the indicator will not light, even if the DSEE HX function is turned on. For details about
supported input signals, see page 39.
• Because analog input signals from the BALANCED jacks, UNBALANCED jacks, and STEREO MINI
jack are processed using the DSD format during digital conversion, the DSEE HX function does not
work.
The DSD RE. indicator does not light even though the DSD
Remastering function is on.
• If the input signal is DSD, the DSD Remastering function does not work.
Also, because analog input signals from the BALANCED jacks, UNBALANCED jacks, and STEREO
MINI jack are processed using the DSD format during digital conversion, the DSD Remastering
function does not work.
42
US