Linksys WRT1900ACS Frequently Asked Questions Manual page 11

Linksys Official Support - Linksys WRT1900ACS Frequently Asked Que...
Step 3:
Try again then, if needed, reassign a static IP Address back on the computer.
3. What should I do if I can't connect to the Internet wirelessly and my network name is not
listed in Available Networks?
Try to perform the following steps to resolve the issue:
Verify that your router's power light is ON and steady.
If you are far from the router, try moving closer to it and see if your device is within the wireless
network range.
Using a wired computer, open the router's web-based setup page and make sure that Broadcast
SSID is ON. For further instructions on how to access the web-based setup page of your Linksys
cloud account, click here(https://kb.linksys.com/us/support-article?articleNum=140973).
4. What should I do when my wireless network performance is slow, inconsistent or having
difficulty maintaining a VPN connection?
Wireless technologies use radio frequency as a medium to connect devices. This means that
connectivity and the throughput performance between devices decrease when the distance between
devices increases.
Other factors that will cause signal degradation are the following:
Obstructions such as walls, fixtures, furniture and metal appliances
Wireless signal interference caused by other wireless networks using the same frequency, baby
monitors, microwave ovens and etc.
NOTE: Connection speed may decrease as you move farther away from the router.
Troubleshooting Tips
In order to determine if wireless issues are related to distance, it is recommended to temporarily
move the computer within 10 feet from the router if possible.
You may also change the wireless channel of your router. This will resolve issues of wireless
interference to improve the performance and reliability of your network.
5. The Parental Controls feature blocks HTTPS but returns a blank page instead of redirecting
to the Parental Controls screen. Is this a normal behavior?
Yes, for HTTPS this is by design. Some HTTP sites that redirect to HTTPS will produce a blank screen
as well.
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https://www.linksys.com/us/support-article?articleNum=178015
7/8/2019, 10:19 AM